Alden Lakeland Rehab & Health Care Center in Chicago, IL
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820 West Lawrence, Chicago, IL 60640
For more information about senior living options: (844) 490-3973
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The staff are friendly and caring. The administration is compassionate and regularly checks on residents. The nurses are very caring and genuinely concerned about residents' well-being. The therapy team is patient, effective, and focused on helping residents regain strength. The facility is clean, well-maintained, and the rooms are spacious with private bathrooms. They treat residents like family and make them feel welcomed. Communication is clear and helps reduce stress for families. Brett Carl, the customer service liaison, goes above and beyond to assist families and residents. The respiratory care is top-notch, with a 24/7 team. The overall experience is highly recommended by many reviewers.
The reviewers describe the place as the worst place in the world and warn others not to bring their loved ones there. The facility is said to need to be closed down and investigated due to the care and management issues. It is portrayed as chronically understaffed, with management failing to address problems and poor communication. The nursing staff are alleged to neglect patients, not repositioning bed-bound residents or following medical procedures. There have been reports of nursing staff arguing or even fighting in the lobby, with no accountability. The facility is described as filthy and poorly maintained, with cockroaches and strong odors. There is no reliable way to reach staff: residents have no working call buttons and the nursing station often does not answer.Alden Lakeland Rehab & Health Care Center is best suited for families pursuing aggressive, hands-on post-acute rehabilitation or long-term care where a relational, team-oriented approach matters most. The facility's appeal lies in its proximity to Chicago, lake views, and a rhythm of care built around a connected therapy and nursing team. For many residents, the standout benefit is robust therapy - 1:1 sessions, dedicated therapists, and a coordinated restorative program that stresses transfers, mobility, and regained independence. When recovery progress feels tangible and the staff seem consistently engaged, Alden Lakeland can deliver meaningful gains and a sense of being cared for like family.
That said, a subset of families should consider alternatives. The most prudent question is whether dependable safety culture and flawless communication are nonnegotiables. Some reviewers report serious concerns about staffing, responsiveness, and accountability at all levels of administration. Allegations range from missed appointments and poor call-back times to more troubling claims of neglected care and safety lapses. If these risks are unacceptable, or if there is a requirement for near-perfect reliability in daily updates, it may be wiser to explore other facilities with a more consistently reinforced leadership and a track record of transparent issue resolution.
The strongest case for Alden Lakeland rests on its care team's warmth and the intensity of rehabilitative services. Nurses and CNAs are repeatedly praised for attentiveness and compassion, and the restorative and therapy teams are highlighted for patience, professionalism, and practical outcomes - patients who walk again, regain strength, and leave with clearer home-care plans. The facility's rooms and amenities - spacious accommodations, private baths in some cases, and accessible therapy spaces - support a dignified rehab experience. There is also mention of a responsive care liaison and active administration that, when functioning well, keeps families informed and reassured during difficult recovery periods.
Yet the cons cannot be discounted. A persistent thread among reviews is inconsistency in staffing levels and reliability of frontline communication. Instances of scheduling issues, unreturned calls, and fragmented information about doctors' appointments have frustrated families, sometimes leading to hospital readmissions or delayed care decisions. Additional red flags appear in some narratives about environmental drawbacks (odor, cleanliness variances, and even pest concerns) and structural realities such as crowded rooms (three residents in a single space in certain cases), limited in-room phones, and parking challenges for visitors. These factors collectively undermine the sense of safety and predictability that post-acute or long-term care families rely on.
Given these realities, a disciplined due-diligence approach will serve well. Prospective families should request a detailed, written care plan before admission, insist on a clearly defined communication protocol (including who to contact for urgent updates and how often progress notes will be provided), and tour multiple floors to assess staffing presence during peak hours. Ask to meet the floor nurse managers, the therapy lead, and the administrator; probe how they handle urgent changes in clinical status, how quickly calls are answered, and how concerns about meals, hygiene, or supplies are escalated and resolved. Confirm room type options, noise levels, and the availability of private spaces for visitors. Finally, verify real-time references - talk to current residents and families about day-to-day experiences beyond the glossy marketing materials.
In the end, Alden Lakeland Lakeland stands out for families who prize strong rehabilitation outcomes and a caring, personable staff that can make a real difference in recovery. The facility's clinical strengths, especially in respiratory care and therapy, are real assets when a short-term or long-term stay centers on regaining function and returning home. However, the pattern of inconsistent communication, staffing variability, and some reported safety and environmental concerns create serious caveats. For families unwilling to compromise on safety, oversight, and reliable daily updates, it is prudent to weigh alternatives and insist on firm assurances before committing. If choosing Alden Lakeland, insist on a written care plan, a stabilized care team, and a transparent process for addressing concerns so that progress can be tracked with confidence and peace of mind.
300 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (13 miles away) Chicago Midway (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
Argyle Berwyn Lawrence Wilson 
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Alden Lakeland Rehab & Health Care Center in Chicago, IL is a premier assisted living community that offers a wide range of amenities and care services to enhance the lives of its residents. The community prides itself on providing a comfortable and nurturing environment for seniors to thrive.
Residents at Alden Lakeland can enjoy various amenities such as a beauty salon, cable or satellite TV, a computer center, and access to community-operated transportation for outings and appointments. The dining room offers delicious restaurant-style meals prepared with special dietary restrictions in mind. Additionally, there is a fitness room for residents to stay active and a gaming room for entertainment purposes. A small library provides opportunities for reading and intellectual stimulation.
The community also places importance on seniors' mental well-being by offering 24-hour supervision and assistance with activities of daily living. Residents receive support with bathing, dressing, and transfers as needed. Medication management services are available to ensure the proper administration of medications. A mental wellness program is also offered to promote emotional well-being.
Alden Lakeland is conveniently located near several amenities, including cafes, parks, pharmacies, restaurants, theaters, hospitals, and transportation options. This ensures that residents have easy access to all they may need or want in the surrounding area.
Overall, Alden Lakeland Rehab & Health Care Center provides a warm and welcoming environment where seniors can enjoy an active lifestyle while receiving the personalized care they need.
Alden Lakeland Rehab & Health Care Center is located at 820 West Lawrence, Chicago, IL 60640 in Cook County, Illinois
Alden Lakeland Rehab & Health Care Center on seniors.fyi includes 6 photos including images showing interior, bedroom, decor, dining, therapy room, windows, living room, vintage, and more.
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