Alden Lakeland Rehab & Health Care Center

Pros

• The residents enjoy spacious and well-maintained rooms with private bathrooms, contributing to their comfort during their stay.
• The nursing staff at Alden Lakeland Rehabilitation and Health Care Center are described as helpful, attentive, and professional, providing valuable interaction with the residents.
• Many reviewers appreciate the clean and well-kept environment of the facility, which enhances the overall experience for both residents and visitors.
• The physical therapy department and recreational areas, including salons and outdoor patios, offer a variety of activities that keep residents engaged.
• Several reviews highlight the good quality of food provided to residents, with positive remarks about its presentation and warmth.
• The facility boasts a welcoming atmosphere with nice décor and common areas for socializing, making it an inviting place for visits.

Cons

• The facility's rooms are too small to accommodate three residents comfortably, leading to overcrowding issues.
• One resident screams for help frequently, but staff do not respond, causing distress for other residents and their families.
• There are cleanliness issues reported, including sightings of cockroaches and concerns about the overall hygiene of the dining area.
• Staff reliability is inconsistent; some caregivers provide good care, while others fail to meet basic needs like turning patients regularly or cleaning properly around medical equipment.
• Communication with the nursing station is poor, with calls often going unanswered and follow-up on care plans not occurring as promised.
• Personal belongings, including clothing, have gone missing without explanation or accountability from the staff.
• The facility has faced restrictions on visiting due to COVID-19 outbreaks, limiting contact between residents and their families for extended periods.
• While some residents enjoy their meals, others express dissatisfaction with the quality of food served at the facility.

Review

Alden Lakeland Rehabilitation and Health Care Center is a skilled nursing facility located in Chicago, Illinois. This center has received mixed reviews from family members and friends of residents, with some praising the professionalism and attentiveness of the staff while others have raised serious concerns about cleanliness, staffing issues, and the overall quality of care.

Several reviews highlighted positive aspects of Alden Lakeland. Many visitors noted that the facility appeared clean and well-maintained. One reviewer specifically mentioned that they chose Alden Lakeland due to their initial impressions from meeting with staff, who were described as helpful and informative regarding care processes. The layout of the building was seen as straightforward, contributing to a comfortable atmosphere for both residents and visitors. Spacious private rooms with amenities such as private bathrooms were another positive feature mentioned by users, making it clear that some family members appreciated the physical accommodations provided for their loved ones.

The interaction between nursing staff and residents garnered both praise and criticism in different accounts. Some reviewers reported that nursing assistants (CNAs) and registered nurses (RNs) were attentive to their family members, providing companionship along with medical assistance. Activities such as daily rehabilitation sessions helped keep residents engaged in their care plans. Amenities offered at the facility included a physical therapy room, workout facilities, onsite beauty services like beauty salons and nail techs, as well as communal areas for socialization which contributed positively to some family members' perceptions of Alden Lakeland.

However, contrasting experiences emerged from other reviews where individuals raised significant red flags regarding patient care standards at Alden Lakeland. Complaints about inadequate monitoring led to serious concerns; one account detailed how a resident’s roommate frequently screamed for help without any response from staff during visiting hours. Such alarming instances paint a troubling picture of safety and attention within the facility. Another review noted insect problems including cockroaches seen scurrying across floors—an unacceptable issue considering hygiene is paramount in healthcare settings.

Communication challenges surfaced repeatedly among negative feedback concerning staff responsiveness—the lack of follow-up on critical matters regarding medical appointments or progress reports was especially troubling for families seeking reassurance about their loved ones’ statuses. In particular situations where contact became difficult due to COVID-19 visitation restrictions compounded frustrations among families already anxious about caregiving quality during these trying times.

In terms of meal quality, an area often scrutinized in health facilities like Alden Lakeland also received mixed reviews; while some residents enjoyed their meals—finding them appealing in presentation—others felt differently about nutrition offerings which bordered on unsatisfactory according to certain accounts suggesting typical institutional fare lacking in taste or variety.

Ultimately, potential clients should carefully examine both sides before deciding on Alden Lakeland Rehabilitation and Health Care Center as there are notable strengths alongside glaring weaknesses evident throughout visitor remarks shared online. While commendable aspects such as clean environments alongside capable employees exist here enough skepticism remains particularly around personal care adequacy if one chooses this establishment for long-term hospitalization needs—in essence confirming just how vital thorough research proves when selecting proper placement options tailored toward elderly individuals requiring skilled assistance within today's healthcare landscape.

Pharmacies

• Walgreens (0.1 miles)
• CVS Pharmacy (0.7 miles)
• Walgreens (0.9 miles)
• Walgreens (1.1 miles)
• Walgreens (1.1 miles)
• Walgreens (1.2 miles)
• Mariano's Pharmacy (1.2 miles)

Transportation

• Cta (0.4 miles)
• Cta (1.5 miles)
• CTA - Belmont (2.1 miles)
• CTA - Fullerton (3 miles)
• CTA Jarvis (3.3 miles)
• Cta (3.6 miles)

Cafes

• Starbucks (0.5 miles)
• Starbucks (0.7 miles)
• Starbucks (1.4 miles)
• Starbucks (2.4 miles)
• Starbucks (3.2 miles)
• Starbucks (3.3 miles)
• Little Beans Cafe (4.4 miles)

Restaurants

• SoFo Tap (0.9 miles)
• Little Bad Wolf (1.3 miles)
• Cell Block (1.4 miles)
• Murphy's Bleachers (1.4 miles)
• Las Mananitas Mexican Restaurant (1.6 miles)
• Hydrate (1.7 miles)
• Roscoe's (1.8 miles)

Hospitals

• Advocate Illinois Masonic Medical Center (2.3 miles)
• Swedish Covenant Hospital Cancer Care (2.5 miles)
• Saint Francis Hospital (4.2 miles)
• Ann & Robert H. Lurie Children's Hospital of Chicago (5.3 miles)

Parks

• Horner Park (2.5 miles)
• Hamlin Park (2.7 miles)
• Wrightwood Park (3 miles)
• Warren Park (3 miles)
• Dubkin Park (3.5 miles)
• Independence Park (4 miles)
• Churchill Field Park (4 miles)

Theaters

• Regal Webster Place (3.4 miles)

Physicians

• Lincoln Park Dental Specialists (3.6 miles)