1315B Curt Drive, Champaign, IL 61820
For more information about senior living options: (844) 490-3973
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The staff are very caring and provide individualized care to residents, promoting comfort care for hospice patients. Dr. McNeal and her nurse practitioner appear to care deeply about their patients. Don, Adon, Aleta, and Colleen are approachable and professional. The facility is beautiful, with staff who are friendly and welcoming. The staff are amazing, caring, and positive, and they share their spirits with residents. The residents enjoy the fun times thanks to the staff, and the team works well together in a small setting. The social worker is described as one of the greatest employees and is often smiling.
Management has worsened since the takeover, allegedly treating employees as if they don't matter. Staff are pressured to work beyond their job descriptions, with threats to reduce staffing if tasks aren't completed. Resident care is not prioritized, with bullying allowed and complaints going unaddressed. Staff are described as unprofessional and unresponsive to family inquiries. Ongoing state inspections and violations are reported in the facility. There are claims of neglect and abuse: long wait times for assistance, dirty rooms, missing medications, and theft. A staff member is alleged to have molested a resident. The overall experience is described as terrible, with warnings not to place a loved one there.The reviews surrounding Illini Heritage, including the Haven Meadow Brook site, present a complex and sometimes contradictory portrait of care, leadership, and everyday operations. On the one hand, there are consistent praise for compassionate, individualized care and a clear emphasis on comfort for residents, especially for those receiving hospice services. Multiple accounts highlight staff who genuinely seem to care about residents, with specific commendations for the facility's doctors and nursing teams. In particular, reviewers note that Dr. McNeal and her nurse practitioner are deeply involved with residents' wellbeing, and they underscore the accessibility and professionalism of Don, Adon Aleta, and Colleen, who are described as approachable and supportive. In many entries, the nursing staff are portrayed as capable, dedicated, and attentive, with residents and families expressing gratitude for the kindness and warmth they encounter in day-to-day interactions.
Yet, this positive clinical and interpersonal care is frequently contrasted with critiques centered on management and organizational culture, especially since the facility's ownership change in November of the previous year. Several reviewers describe a shift that feels destabilizing and stressful for frontline staff. They depict management as distant or punitive, treating employees as if they do not matter, and imposing demands that go beyond what is necessary for patient care. The language used conveys a sense that staff are pressured to perform extra duties and are threatened with reductions in staffing if those duties are not completed. There is a repeated refrain that, despite a stated priority of resident care, the system appears to prioritize metrics or costs over the daily lived reality of caregivers and residents alike. Beyond workload, there are concerns about bullying and the appearance of online shaming or public reprimand, with some reviewers perceiving a culture that discourages genuine care when it is noticed or celebrated.
Additional feedback centers on resident rights and dignity. One reviewer explicitly calls for more education for nursing staff about resident rights and asserts that treating residents with dignity should take precedence. This critique sits alongside broader concerns about how staff interactions and the overall environment are managed, suggesting that even when the clinical care is strong, there may be gaps in ensuring that residents' rights are consistently upheld and that dignity is consistently prioritized across all shifts and departments.
A separate thread of reviews focuses on unprofessional experiences and communication gaps, especially regarding a resident who is a family member. One account describes repeated issues with responsiveness and reliability - the family member notes that their mother, who is a resident, often receives messages only when the resident becomes irritated, and attempts to check on her are met with slow or no responses. This sentiment adds to a sense that communication with families can be inconsistent and that timely updates or proactive outreach may not always occur, leaving loved ones feeling kept out of the loop during important moments of a resident's care.
There are also distinctly positive and uplifting notes that persist amid the more critical feedback. Several reviewers emphasize the beauty of the facility, the friendliness and welcoming nature of the staff, and the feeling that the environment is conducive to happiness and social engagement for residents. The presence of a capable social worker who is described as smiles-forward and supportive is repeatedly praised, with families noting that the social services team contributes meaningful, positive experiences for residents. The sentiment that the place is small enough to maintain a sense of community but large enough to provide engaging activities for residents appears in multiple entries, reinforcing the notion of a close-knit, person-centered atmosphere where staff work well together.
Other testimonials further reinforce the positive impact of dedicated staff on resident well-being. Reviewers frequently mention that staff respond attentively to residents' needs, staff teamwork, and the sense that the facility can deliver meaningful moments of care and connection. Thanksgiving events and other social occasions are highlighted as examples of how residents' quality of life can be enhanced by thoughtful programming and caring staff. In these narratives, families express appreciation for the consistent effort of caregivers, especially those who are described as patient, capable, and genuinely committed to doing what is best for residents.
Despite the favorable notes about care and warmth, there is a stark counterpoint that cannot be ignored. A particularly severe review recounts a history of what the author calls neglect, mismanagement, and harm. Claims include a prolonged period of staff separation from resident needs, delays in essential care (such as assistance after falls and wound care), and a series of troubling financial and administrative missteps. The reviewer describes a scene of dirty rooms, stolen items, and inconsistent room assignments, coupled with allegations of misbilling and misapplication of services. The account escalates to allegations of a staff member molesting a resident, an unfathomable level of professional failure in safeguarding residents, and a cascade of issues spanning medication errors, failed transport, missed appointments, and communication gaps. The reviewer asserts that these systemic problems culminated in a serious deterioration of a resident's health and trust, concluding emphatically that they would not recommend the facility and that the caregivers' roles were diminished by what they describe as dishonesty and neglect.
Taken together, these reviews sketch a facility with two distinct faces: a place where compassionate, hands-on care can flourish under clinicians and staff who genuinely connect with residents, and a system where management practices, organizational culture, and accountability concerns create anxiety and risk for residents and families. The positive experiences emphasize individualized attention, the importance of dignity and comfort, and the value of supportive social services in enriching residents' lives. The negative experiences raise alarms about governance, safety, and the protection of residents' rights, prompting families to weigh the strength of direct care against systemic concerns that could undermine that care. For anyone considering Illini Heritage or Haven Meadow Brook, the takeaway is clear: the care you can experience in everyday interactions may be outstanding, but there remain serious questions about leadership, safety, and consistent adherence to resident rights and high standards of accountability. Prospective families and patients are advised to investigate current state inspections, tour the facility with questions about staffing, safety protocols, and the handling of complaints, and seek firsthand experiences from both current residents and their families to gain a full, balanced understanding of what life at the facility is like today.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
University of Illinois-Willard (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Illini Heritage Rehab & Health Care is an exceptional assisted living community located in Champaign, IL. Our community offers a range of amenities and services designed to provide our residents with comfort, convenience, and a vibrant lifestyle.
Amenities at Illini Heritage Rehab & Health Care include a beauty salon for pampering and grooming needs, as well as cable or satellite TV for entertainment. We also offer community-operated transportation to ensure residents can easily access the surrounding area. Our computer center allows residents to stay connected with loved ones, while our dining room provides restaurant-style dining experiences.
For physical well-being, we have a fitness room where residents can engage in exercise programs tailored to their abilities. The fully furnished apartments offer comfortable living spaces with private bathrooms and kitchenettes for added convenience. Residents can also relax amidst the beautiful outdoor spaces and garden area.
In terms of care services, our dedicated staff provides 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. We also prioritize medication management and offer diabetes diets and special dietary restrictions to cater to individual needs. Our mental wellness program ensures that residents receive the support they need for their emotional well-being.
Illini Heritage Rehab & Health Care goes above and beyond by offering move-in coordination services to ease the transition process for new residents. Furthermore, we arrange transportation both for non-medical purposes and for doctors' appointments.
Our community boasts various features nearby that contribute to an enriching lifestyle. With 10 cafes, 3 parks, 14 pharmacies, 22 physicians, 38 restaurants, 2 transportation options, 4 places of worship, and even a theater nearby – there is never a shortage of things to explore and enjoy.
At Illini Heritage Rehab & Health Care in Champaign, IL, we strive to create an inclusive environment where seniors can lead fulfilling lives surrounded by supportive care services and engaging activities.
Illini Heritage Rehab & Health Care is located at 1315B Curt Drive, Champaign, IL 61820 in Champaign County, Illinois
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