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4.3 from 31 reviews
5 stars
25
4 stars
0
3 stars
0
2 stars
2
1 stars
4
Overall Review of Hallmark Helath Care Of Carlinville
common17 reviews mention this
Staff kindness stands out
Residents and families repeatedly describe the staff as friendly, helpful, and genuinely caring.
Many reviews praise the staff’s attitude and follow-through, with visitors describing kind interactions, being responsive to concerns, and staff respecting family input. Several people also mention communication and support during difficult decisions or during admissions and ongoing care. A current resident describes the staff as part of a clean, friendly atmosphere and notes that nursing staff are a big help.
common5 reviews mention this
Rehab and therapy support
Residents describe meaningful nursing and therapy support during care and recovery.
Some reviewers talk specifically about rehab and therapy, including a recent rehab program and therapy and nursing staff being helpful. Others describe feeling their loved ones were safe and well taken care of, and that the facility worked to find the best care for their situation. Together, the reviews point to hands-on support as a consistent experience, not just basic supervision.
caveat4 reviews mention this
Cleanliness and odors are mixed
Cleanliness and odors are a recurring point of disagreement in resident feedback.
Several reviews are positive about the environment, describing it as very clean and even “smelled really clean,” along with a clean, friendly atmosphere. Other reviews are strongly negative, describing bad smells and concerns about conditions that include bed sores and open wounds. Taken together, residents and families do not consistently report the same day-to-day cleanliness experience.
caveat2 reviews mention this
Staff response and meds criticized
A small set of reviews raises concerns about staff response, comfort, and medication handling.
Two reviews describe serious care breakdowns, including call-button response not happening, not getting food or drink, and medication being missed or lost. They also mention wound-related issues and difficulty getting explanations about concerns raised. These comments are the main drivers of the negative feedback on care execution.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
49 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Transportation
U-Haul Neighborhood Dealer (0.1 miles)
Amtrak (0.9 miles)
Enterprise Rent-A-Car (13.3 miles)
BNSF WSS Litchfield (13.8 miles)
Litchfield Taxi Cab (14.2 miles)
Places of Worship
First Church of the Nazarene (0.2 miles)
First Assembly Of God (0.6 miles)
Saint Pauls United Church of Christ (0.6 miles)
Carlinville United Methodist Church (0.7 miles)
Carlinville Calvary United Pentecostal Church (0.7 miles)
Hallmark Helath Care Of Carlinville on seniors.fyi includes 7 photos including images showing interior, bedroom, windows, healthcare, house exterior, dining, physical therapy, exercise equipment, and more.
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Landscaping, Garden, Pathway, Fountain, Potted Plants, and House Exterior
Windows
Building, Entrance, and Facility
Patio, Outdoor Seating, Brick Wall, and Rocking Chairs
Exercise Equipment and Physical Therapy
Healthcare
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