Integrity Health Care Of Carbondale
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120 North Tower Road, Carbondale, IL 62901
For more information about senior living options: (844) 490-3973
Integrity Healthcare of Carbondale is a team on a mission to be the very best for their residents, with compassion and caring that melts hearts. The staff's teamwork, passion, and hard work cultivate a warm, fun environment for residents. The facility is undergoing renovations to improve the building to match the high quality of care. The nurses and staff care deeply for residents, and that care shows every day. The activities are amazing and the TBI unit is top notch. There are new faces bringing care and compassion with smiles. Family members report satisfaction with the care and note that the staff are caring and attentive (Diane among the especially caring CNAs).
The facility is disgusting, dirty, and smelly; it feels like walking into a nightmare and should be shut down because the owner isn't spending money on patients. At the Columbia rehab location, the level of care was so horrible that it contributed to a death; staff rarely answer the phone and sometimes hang up, and test results were lost. The place is horrible and should not be trusted with a loved one's care. The staff neglect residents and disrespect families, showing little genuine care for the elderly. The facility is unsanitary and severely understaffed. There are reports of theft and mismanagement, including medications not handled properly and items stolen from rooms. There are accounts of bugs on the floor, poop on the walls, call lights not being answered, and food that looks or tastes terrible.Integrity Health Care Of Carbondale is best suited for families seeking a rehab- and activity-forward environment with a demonstrable sense of community, and who can tolerate some variability in cleanliness and staffing. The facility shows a culture of compassion and engagement from many staff members, and several residents' families praise the warmth and effort of the caregiving teams. The TBI unit and a robust activities program stand out as real strengths, and ongoing renovations signal a commitment to improving the physical look alongside care. If a resident's priority is social connection, meaningful programming, and a hands-on, family-involved atmosphere, this community can deliver those elements in spades.
At the same time, this is not the option for families with rigid non-negotiables about pristine conditions and consistently dependable service. Alternatives should be considered for residents who require unambiguous cleanliness standards, fail-safe call-light responsiveness, and highly reliable medical oversight. If the desired outcome centers on predictable daily operations, rapid issue resolution, or minimal risk of neglect or administrative lapse, it makes sense to compare other nearby facilities with stronger recent performance records and steadier QA processes.
On balance, the strongest positives are evident in staff warmth, resident-centered care in multiple departments, and the sense of a supportive "Integrity family." The rehab-focused and activity-rich environment yields tangible benefits for many residents, particularly those who benefit from structured routines, purposeful engagement, and a team that appears invested in individual wellbeing. Renovations and room refreshes enhance the everyday experience and help sustain a feeling of improvement over time. Yet these strengths can be overshadowed by troubling systemic issues if safety and daily responsiveness lapse, which some reviews repeatedly note.
Families evaluating this community should insist on a current, hands-on assessment of operations. Schedule a meaningful tour that covers day and evening shifts, and speak directly with current residents and family members about everyday care, call-bell responsiveness, and meals. Probe staffing levels, CNA-to-resident ratios, and the availability of RNs. Request recent incident reports, a transparent medication-management outline, and a clear explanation of how tests and results are tracked and communicated. Ask about specific units or programs relevant to the resident's needs, and verify how well infection control and housekeeping processes are maintained in practice.
Practical considerations matter: the community carries a polarized rating - 3.2 overall from 32 reviews, with a mix of high praise and severe complaints. Positive narratives emphasize genuine care and dedicated employees, while negative reports describe unsanitary conditions, understaffing, ignored call lights, and alleged failures in medical and administrative responsibilities. The incongruity suggests that experiences can vary markedly by shift and unit; this demands careful, firsthand verification rather than relying on reputation alone. Location, cost structure, and the availability of specialized rehab offerings should be weighed against the evident risks surfaced in the broader feedback.
The bottom-line recommendation is clear. This community can be a good fit for families willing to take an active, comparative-visit approach and to hold the facility to strict standards, especially around safety, cleanliness, and timely communication. For residents whose priority is consistent, spotless environments and unwavering operational reliability, alternative options should be pursued first. If choosing Integrity, enter with a structured trial mindset: set concrete milestones, demand transparent reporting, and maintain a ready exit plan should conditions fail to meet agreed-upon benchmarks. In the right circumstances, the blend of caring staff, engaging programs, and ongoing improvements can translate into a workable, if not perfect, solution.
131 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Integrity Health Care of Carbondale is an assisted living community located in Carbondale, IL. Our community offers a wide range of amenities to enhance the quality of life for our residents. This includes a beauty salon where residents can receive hair and nail services, as well as cable or satellite TV in each room for their entertainment. We also provide community operated transportation to help our residents get around town.
Our computer center allows residents to stay connected with loved ones and keep up with the latest technology trends. Dining is an important part of our community, and we offer restaurant-style dining in our spacious dining room. Residents can also enjoy meals outdoors in our beautiful garden area or take advantage of the kitchenette in their fully furnished rooms.
Maintaining a clean and comfortable living environment is important to us, which is why we provide housekeeping services. Move-in coordination is available to assist new residents during the transition process. Private bathrooms are included in each room for added convenience.
In terms of care services, we have a 24-hour call system and supervision to ensure the safety and well-being of our residents at all times. Our staff is trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We offer specialized care for those with diabetes, including diet management.
Medication management is another service we provide to ensure that residents are taking their medications correctly and on time. Mental wellness programs are available to support emotional well-being. Special dietary restrictions are accommodated to meet individual needs.
We understand the importance of staying active and engaged, which is why we offer a variety of activities for our residents. This includes fitness programs, planned day trips, resident-run activities, and scheduled daily activities facilitated by our dedicated staff.
There are several amenities nearby that contribute to the convenience of living at Integrity Health Care of Carbondale. This includes cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. Our community is designed to provide a comfortable and fulfilling lifestyle for our residents in a vibrant and convenient location.
Integrity Health Care Of Carbondale is located at 120 North Tower Road, Carbondale, IL 62901 in Williamson County, Illinois
Integrity Health Care Of Carbondale on seniors.fyi includes 4 photos including images showing building, grass, road, trees, landscaping, parking, architecture, outdoor, and more.
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