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3.1 from 36 reviews
5 stars
17
4 stars
1
3 stars
1
2 stars
2
1 stars
15
Overall Review of Integrity Health Care Of Carbondale
caveat8 reviews mention this
Nursing response feels inconsistent
Residents describe nursing response and oversight as inconsistent during their loved ones' stays.
Several reviews criticize day-to-day care, including having to repeat physicians' instructions and delays before staff followed them. Others describe trouble getting through by phone or with call lights, and some mention equipment or support they felt was lacking. A smaller set of reviews is more positive about care delivery, but the overall feedback still includes recurring concerns about staffing and follow-through.
caveat4 reviews mention this
Unhygienic conditions come up
Some residents' families report unhygienic conditions and unpleasant conditions in shared spaces.
Multiple reviews use strong language about cleanliness, including reports of it being dirty or smelly. Others mention specific issues like bugs on the floor and waste on walls, and one review describes the facility as very unsanitary. Even among the more satisfied comments, there are comparisons that leave the impression that hygiene and overall condition are not consistently perceived the same way by everyone.
caveat3 reviews mention this
Food quality draws complaints
Food is a recurring complaint, with some reviews calling it poor or mishandled.
Some families report that the food quality is terrible, and one review describes a meal that looked like it had been sitting out before being reheated. Another review notes that while they were satisfied overall, the food was not “perfect.” Together, the comments suggest dining quality is an area where residents and families have mixed experiences.
common10 reviews mention this
Staff compassion is often praised
Many residents and families say staff are compassionate and caring.
Positive reviews repeatedly describe employees as caring and supportive, with some stating it shows in how residents are treated across departments. A few comments also call out friendly, kind interactions and highlight individual caregivers by name. While there are significant negative reviews as well, the warm staff feedback shows up often enough to be a consistent theme in the overall mix.
common2 reviews mention this
Activities and special units stand out
Residents and families point to activities as a bright spot during the stay.
One review highlights that the activities are impressive and mentions a special focus unit. Another review mentions community involvement as a positive part of the experience. Taken together, the feedback suggests there are at least some structured engagement options that families notice.
common3 reviews mention this
Renovations and updates are noticed
Families notice facility updates, including remodeled rooms and ongoing improvements.
A review mentions renovations in progress aimed at improving the look of the building, and another points to recently remodeled rooms. One additional positive comment describes the facility and patient rooms being refreshed over time. While some negative reviews focus on condition and cleanliness, several families specifically call out visible improvements.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
131 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
CVS Pharmacy (0.5 miles)
Family Drug (0.5 miles)
Clinic Pharmacy (0.6 miles)
Walgreens (1.1 miles)
Walgreens (2.6 miles)
Walgreens (4.7 miles)
Shawnee Healthcare Pharmacy (5 miles)
Physicians
Marion Eye Center & Optical (0.6 miles)
Jackson Vision & Laser Centers (0.8 miles)
Southern Orthopedic Associates (0.8 miles)
Southern Illinois Orthopedic Center (0.8 miles)
Cedar Court Imaging (0.8 miles)
Chesi Cedar Court Clinic (0.8 miles)
Eye Care Specialists (0.8 miles)
Theaters
AMC Theaters (1.2 miles)
AMC University Place 8 (3.7 miles)
Restaurants
Lil (1.3 miles)
Midland Inn (1.4 miles)
Sunny Street Cafe (1.5 miles)
Burger King (1.6 miles)
Cafe Melange (2.2 miles)
PK's (2.2 miles)
The Cellar (2.2 miles)
Parks
West Walnut Street Historic District (1.8 miles)
St Francis Animal Shelter (2.3 miles)
Evergreen Park (2.4 miles)
Kinkaid Lake Fish & Wildlife (5 miles)
Places of Worship
Gray Robt Rev (1.9 miles)
First Presbyterian Church (2.1 miles)
Rev Shawn Kumm Rev (2.2 miles)
University Christian (2.3 miles)
Bethel AME Church (2.4 miles)
New Life Community Outreach (2.6 miles)
Masjid Alnoor (2.6 miles)
Hospitals
Memorial Hospital of Carbondale Birthing Center (1.9 miles)
Integrity Health Care Of Carbondale on seniors.fyi includes 4 photos including images showing building, grass, road, trees, landscaping, parking, architecture, outdoor, and more.
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The article offers detailed guidance on the financial complexities of nursing home care, covering costs, payment methods, and alternative funding strategies while emphasizing the importance of proactive planning and legal considerations for individuals and families making care decisions.
The article emphasizes the critical role of supportive employee benefits for caregivers, advocating for flexible scheduling, paid leave, and mental health services to ease their challenges while enhancing employee well-being and organizational loyalty. It also highlights the importance of strong leadership in promoting these initiatives to foster a sustainable workplace culture that values caregivers.
Senior drivers prioritize comfort, safety, and ease of use in vehicles due to age-related challenges, seeking features like easy entry, clear visibility, and modern driver-assistance technologies. Recommended models include the Subaru Forester, Honda CR-V, and Toyota Camry, with emphasis on test-driving for personal comfort and evaluating crash-test ratings alongside insurance considerations.
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131 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Small, personalized care with 24-hour supervision and comprehensive ADL support.
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