Integrity Health Care Of Carbondale

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Integrity Health Care Of Carbondale

Information last verified:

120 North Tower Road, Carbondale, IL 62901

For more information about senior living options: (844) 490-3973

3 from 35 reviews
5 stars
16
4 stars
1
3 stars
1
2 stars
2
1 stars
15

Overall Review of Integrity Health Care Of Carbondale

Pros

  • pro Integrity Healthcare of Carbondale is a team on a mission to be the very best they can for their residents.
  • pro The compassion and caring shown by employees in every department will melt your heart.
  • pro Integrity is a great place to help with elderly loved ones.
  • pro The staff is always friendly and kind.
  • pro The activities are amazing and the TBI unit is top notch.
  • pro The new traumatic head injury wing is top notch.
  • pro The facility is great, with very caring staff.

Cons

  • pro The care is unprofessional.
  • pro The staff failed to follow doctors' orders post-surgery.
  • pro A nurse stepped on a wounded foot.
  • pro Integrity Healthcare Communities is described as the shadiest company.
  • pro They allegedly booked staff across all buildings, racked up over 500k in staffing charges, and ran a shell game.
  • pro The company faced judgments and nearly bankrupted a partner company.
  • pro There is nothing of integrity about Integrity Healthcare Communities; it’s described as shady.
  • pro They are scam artists.
  • pro The facility is disgusting, dirty, and smelly, like walking into a nightmare.
  • pro The owner is not spending money on the patients and should be ashamed.
  • pro The Columbia location's care was horrible, with poor responsiveness and lost test results.
  • pro This place is a piss-poor excuse for a nursing home.
  • pro This place is horrible; do not place loved ones there.
  • pro Not enough nursing staff; the food is terrible; items get stolen.

Review

This community is best suited for families who prize warmth, personal attention, and a socially engaging environment in which residents can feel connected to staff and neighbors. It can work for those who value a lively, activity-filled atmosphere and who are comfortable with ongoing improvements to the physical plant. The facility’s positive moments, compassionate care from many staff members, active programming, and a rehab emphasis that some families have seen yield meaningful progress, make it a reasonable choice for residents who thrive on daily interaction and group engagement. It is not, however, a pristine blueprint for flawless care, and the most important question for many families will be whether the care plan and daily operations can meet strict medical and safety expectations without constant prompting.

Those who should consider alternatives are families focused on dependable medical oversight and consistently reliable service. If medical orders must be followed promptly, if call lights and phone access are non-negotiable, or if a resident requires stringent infection control, the reports from several families raise red flags. A recurring theme is the difficulty in getting timely adherence to physician instructions, which in turn can compromise recovery and safety. Potential residents with high needs for meticulous monitoring, precise medication management, or rapid escalation of care will want to compare this community against others with documented, stable procedures and stronger day-to-day reliability. Additionally, the volume of lawsuits and ownership concerns described by some reviewers signals a risk that some families would rather avoid.

On the plus side, the consistently compassionate vibe reported by many staff and families is a meaningful strength. Multiple accounts praise the care emphasis demonstrated by nurses and aides, and the facility earns praise for its effort to keep residents engaged through activities and community events. The recent development of a trauma and head-injury wing is highlighted as a high-quality asset, suggesting specialized capabilities in rehabilitative care. Renovations and a clear focus on updating rooms and common areas contribute to a more inviting environment, which matters for residents who spend extended stays. When a resident is in a unit that matches their rehabilitation goals, this environment can enable moments of genuine progress and comfort, even if other operational gaps persist.

Yet the most forceful caution comes from recurrent reports of inconsistent care and operational gaps. Caregivers describe unprofessionalism and a pattern of not following doctors’ orders promptly, sometimes with serious consequences. Communications breakdowns, unanswered calls, missed test results, and difficulty reaching staff, appear frequently enough to erode trust in daily routines. Sanitation concerns and occasional cleanliness failures appear in multiple reviews, with some families reporting unsanitary conditions and belongings at risk. The sense of understaffing, shortages of nurses and CNAs, and even allegations of theft or mismanagement further complicate the decision calculus, creating a climate where safety and reliability cannot be assumed.

These pros and cons do not offset equally for every potential resident. The heartfelt care and strong rehab-oriented programs can compensate to some degree for a resident with moderate needs who does not demand near-perfect consistency, particularly if family oversight is readily available and care conferences are frequent. However, for families prioritizing predictable medical management, rapid response to concerns, and unambiguous cleanliness standards, the negatives are substantial enough to warrant serious consideration of alternatives. The presence of a top-notch rehab wing and engaging activities does not erase the reality that some essential care functions risk slipping through the cracks, and that risk matters greatly when a loved one’s health hinges on timely orders, accurate results, and immediate problem resolution.

In the end, the decision rests on balancing values and risk tolerance. If the objective centers on a friendly, engaged community with rehabilitative potential and a willingness to monitor and advocate for care, Integrity Health Care of Carbondale can deliver points in its favor. If, however, the priority is unwavering medical reliability, pristine sanitation, and a vendor with minimal questions about accountability, it is prudent to pursue stronger, more consistently performing options in the Carbondale area. A prudent path is to conduct proactive due diligence: visit with a structured checklist, demand direct access to care plans and staffing schedules, speak candidly with current residents and families about call-light responsiveness, and review any recent state or licensing records. Foremost, set clear expectations up front and insist on a concrete plan for med management, communication protocols, and rapid escalation procedures before committing.

Features

Housing

  • 131 resident community capacity 131 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Integrity Health Care of Carbondale is an assisted living community located in Carbondale, IL. Our community offers a wide range of amenities to enhance the quality of life for our residents. This includes a beauty salon where residents can receive hair and nail services, as well as cable or satellite TV in each room for their entertainment. We also provide community operated transportation to help our residents get around town.

Our computer center allows residents to stay connected with loved ones and keep up with the latest technology trends. Dining is an important part of our community, and we offer restaurant-style dining in our spacious dining room. Residents can also enjoy meals outdoors in our beautiful garden area or take advantage of the kitchenette in their fully furnished rooms.

Maintaining a clean and comfortable living environment is important to us, which is why we provide housekeeping services. Move-in coordination is available to assist new residents during the transition process. Private bathrooms are included in each room for added convenience.

In terms of care services, we have a 24-hour call system and supervision to ensure the safety and well-being of our residents at all times. Our staff is trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We offer specialized care for those with diabetes, including diet management.

Medication management is another service we provide to ensure that residents are taking their medications correctly and on time. Mental wellness programs are available to support emotional well-being. Special dietary restrictions are accommodated to meet individual needs.

We understand the importance of staying active and engaged, which is why we offer a variety of activities for our residents. This includes fitness programs, planned day trips, resident-run activities, and scheduled daily activities facilitated by our dedicated staff.

There are several amenities nearby that contribute to the convenience of living at Integrity Health Care of Carbondale. This includes cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. Our community is designed to provide a comfortable and fulfilling lifestyle for our residents in a vibrant and convenient location.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • Family Drug (0.5 miles)
  • Clinic Pharmacy (0.6 miles)
  • Walgreens (1.1 miles)
  • Walgreens (2.6 miles)
  • Walgreens (4.7 miles)
  • Shawnee Healthcare Pharmacy (5 miles)

Physicians

  • Marion Eye Center & Optical (0.6 miles)
  • Jackson Vision & Laser Centers (0.8 miles)
  • Southern Orthopedic Associates (0.8 miles)
  • Southern Illinois Orthopedic Center (0.8 miles)
  • Cedar Court Imaging (0.8 miles)
  • Chesi Cedar Court Clinic (0.8 miles)
  • Eye Care Specialists (0.8 miles)

Theaters

  • AMC Theaters (1.2 miles)
  • AMC University Place 8 (3.7 miles)

Restaurants

  • Lil (1.3 miles)
  • Midland Inn (1.4 miles)
  • Sunny Street Cafe (1.5 miles)
  • Burger King (1.6 miles)
  • Cafe Melange (2.2 miles)
  • PK's (2.2 miles)
  • The Cellar (2.2 miles)

Parks

  • West Walnut Street Historic District (1.8 miles)
  • St Francis Animal Shelter (2.3 miles)
  • Evergreen Park (2.4 miles)
  • Kinkaid Lake Fish & Wildlife (5 miles)

Places of Worship

  • Gray Robt Rev (1.9 miles)
  • First Presbyterian Church (2.1 miles)
  • Rev Shawn Kumm Rev (2.2 miles)
  • University Christian (2.3 miles)
  • Bethel AME Church (2.4 miles)
  • New Life Community Outreach (2.6 miles)
  • Masjid Alnoor (2.6 miles)

Hospitals

  • Memorial Hospital of Carbondale Birthing Center (1.9 miles)
  • Memorial Hospital Of Carbondale (2 miles)
  • Heartland Women's Healthcare (3 miles)
  • Southern Illinois Healthcare (3.6 miles)
  • The Albany Clinic (4.2 miles)
  • St Joseph Memorial Hospital (4.9 miles)

Transportation

  • Amtrak Carbondale (CDL) (2.2 miles)
  • Southern Illinois Airport (MDH) (3.4 miles)

Cafes

  • Harbaugh's Cafe (2.3 miles)
  • Common Grounds Coffee House (2.7 miles)
  • Starbucks (3.1 miles)
  • Panera Bread (3.2 miles)

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