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3.4 from 125 reviews
5 stars
63
4 stars
11
3 stars
4
2 stars
6
1 stars
41
West Suburban Nursing & Rehab Center Costs & Pricing
West Suburban Nursing & Rehab Center offers competitive pricing for its services when compared to both DuPage County and the broader state of Illinois. For semi-private rooms, the center charges $6,150 per month, which is slightly above the county average of $5,848 but notably higher than the state average of $5,146. Meanwhile, the cost for private rooms at West Suburban stands at $6,750, also surpassing both local and state figures - DuPage County averages $5,588 while Illinois overall averages $5,049. These rates reflect the specialized care and amenities provided by the facility, positioning itself as a premium option in an increasingly essential market for healthcare services.
Floor plans
West Suburban Nursing & Rehab Center
DuPage County
Illinois
Semi-Private
$6,150
$5,848
$5,146
Private
$6,750
$5,588
$5,049
Overall Review of West Suburban Nursing & Rehab Center
common26 reviews mention this
Staff kindness and dedication
Residents frequently describe staff as kind, caring, and dedicated to their needs.
A large share of reviewers say the staff was welcoming and supportive, with many describing prompt help with meals, showers, medications, and general check-ins. Several reviews also highlight specific team members and leadership that families found approachable during admissions, visits, and care discussions. While opinions aren’t uniform, the positive feedback repeatedly centers on staff members showing concern and working hard during rehab and longer stays.
caveat12 reviews mention this
Communication and call responsiveness
Multiple reviews criticize slow or missing responses from nursing and administration.
Some reviewers report difficulty reaching staff by phone or getting nurse follow-up, including long waits for call lights and unanswered messages. Others describe environments where residents or families felt they couldn’t get timely answers about next steps in care. Even when the facility is described as clean or the staff is described as kind, these communication complaints appear often enough to stand out.
caveat11 reviews mention this
Cleanliness and strong odors
Several reviews mention dirty conditions and unpleasant smells in the facility.
A recurring concern across multiple reviews is cleanliness, including rooms and common areas described as dirty or unsanitary. Some reviewers also specifically call out strong urine-related odors and soiled rooms or personal areas. These comments are paired with concerns about hygiene assistance, including issues with laundry, diapers, and residents remaining unclean for extended periods.
common10 reviews mention this
Rehab therapy and progress
Many residents describe effective therapy support during rehab stays.
Several reviewers say physical and occupational therapy helped with recovery goals, including progress after events like strokes and injuries. Families also mention therapy departments that provided structure for working toward everyday outcomes, and some describe therapy as a standout part of the stay. The reviews are mixed on consistency and staffing at times, but rehab progress and dedicated therapists come up repeatedly.
common8 reviews mention this
On-site activities and social time
Reviews frequently mention activities, outings, and social engagement options.
Many reviewers describe a steady flow of scheduled activities, resident involvement, and opportunities for outings. Some mention engagement as a way residents were kept occupied rather than staying isolated in rooms. A few reviewers contrast this with concerns about residents being kept in their rooms, but positive activity-focused feedback appears often in the set of reviews.
caveat6 reviews mention this
Higher price relative to benchmarks
Pricing is reported as higher than both county and state benchmarks.
The pricing range provided for both unit types is above county and state reference points. Reviewers do not consistently discuss pricing in detail, but the stated rates function as a caveat for families comparing affordability across options.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
259 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Activities off-site
Activities on-site
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Devotional services on-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Outdoor space
Private
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Transportation
Chicago O'Hare International (9 miles away)
Chicago Midway (19 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
High acuity care
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Kosher
Meals provided
Special dietary restrictions
Vegetarian
Activities
Activities off-site
Activities on-site
Community-sponsored activities
Concierge services
Devotional activities on-site
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Located in Bloomingdale, Illinois, this neighborhood offers a variety of amenities and services that cater to the needs of seniors. With several parks nearby, including Westlake Park and Mallard Lake County Forest Preserve, residents can enjoy peaceful outdoor activities. There are also multiple pharmacies in the area for convenient access to medications. For entertainment, there are theaters such as AMC Streets of Woodfield 20 and dining options like Chick-Fil-A and Popeyes Louisiana Kitchen. Additionally, transportation options like Metra stations are easily accessible for those who prefer public transit. Medical facilities such as Wheaton Eye Clinic and Central Dupage Hospital provide quality healthcare services, while places of worship like College Church offer spiritual support. Overall, this neighborhood provides a comfortable and convenient environment for seniors looking to settle down in Bloomingdale.
Parks
Westlake Park (0.2 miles)
Goose Lake Park (2.8 miles)
Mallard Lake County Forest Preserve (3.6 miles)
Northside Park (5.2 miles)
Newton Park (5.5 miles)
Abrahamsen Park (5.6 miles)
Olympic Park (5.7 miles)
Pharmacies
CVS Pharmacy (1.3 miles)
Walgreens (2.6 miles)
Walgreens (4.1 miles)
Walgreens (4.5 miles)
Walgreens (4.5 miles)
Walgreens (4.6 miles)
Walgreens (4.9 miles)
Theaters
Addison Cinema Addison, Il (2 miles)
AMC Streets of Woodfield 20 (6.8 miles)
AMC DINE-IN Yorktown 18 (7.8 miles)
Cafes
Starbucks (2.1 miles)
Starbucks (3.4 miles)
Qahwah House (6.4 miles)
Starbucks (6.5 miles)
Starbucks (7.1 miles)
Restaurants
Chick-Fil-A (2.4 miles)
Popeyes Louisiana Kitchen (2.6 miles)
McDonald's (3.9 miles)
McDonald's (4.3 miles)
Popeyes Louisiana Kitchen (5.7 miles)
302 Wheaton (5.9 miles)
McDonald's (6 miles)
Transportation
Metra (4.2 miles)
Metra (4.6 miles)
Metra Train Station (4.6 miles)
Metra (5.3 miles)
Physicians
Wheaton Eye Clinic (4.5 miles)
Dupage Medical Group (4.6 miles)
Dupage Medical Group (7 miles)
Barrington Orthopedics (7.2 miles)
Places of Worship
Calvary Community Church (5.3 miles)
College Church (5.6 miles)
St Hubert Church (6.8 miles)
Hospitals
Central Dupage Hospital - Mother & Baby Pavilion (6.6 miles)
Northwestern Medicine Central DuPage Hospital Sleep Health Center (6.7 miles)
Central Dupage Hospital (6.7 miles)
Marianjoy Rehabilitation Hospital and Clinics (7.2 miles)
West Suburban Nursing & Rehab Center offers competitive pricing for its services when compared to both DuPage County and the broader state of Illinois. For semi-private rooms, the center charges $6,150 per month, which is slightly above the county average of $5,848 but notably higher than the state average of $5,146. Meanwhile, the cost for private rooms at West Suburban stands at $6,750, also surpassing both local and state figures - DuPage County averages $5,588 while Illinois overall averages $5,049. These rates reflect the specialized care and amenities provided by the facility, positioning itself as a premium option in an increasingly essential market for healthcare services.
West Suburban Nursing & Rehab Center on seniors.fyi includes 12 photos including images showing parking, trees, outdoor, building, windows, grass, landscaping, bedroom, and more.
Caregiver burnout is a common issue resulting from the intense physical, emotional, and mental demands of caregiving, leading to symptoms like fatigue and social withdrawal. To prevent burnout, caregivers should recognize early warning signs and implement self-care strategies, seek support, and prioritize their own well-being alongside that of those they care for.
Caregiver exhaustion, or burnout, stems from the relentless demands of caregiving, leading to emotional and physical depletion characterized by stress, frustration, and neglect of personal needs. Addressing this burden is essential to prevent long-term consequences, with early recognition and support being crucial for caregivers to maintain balance and implement self-care.
Hospice care at home provides specialized end-of-life support that focuses on comfort and dignity for individuals with life-limiting illnesses, offering a range of services including medical management, emotional and spiritual support, and logistical assistance tailored to the family's needs. It involves collaboration to create individualized care plans and extends to bereavement support after a loved one's passing.
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259 resident community capacity
Skilled Nursing Facility
Activities off-site
Air-conditioning
Beautician on-site
Cable or satellite TV
Computer center
Devotional services on-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Private
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Chicago O'Hare International (9 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
High acuity care
Incontinence care
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Exceptional physical therapy staff delivering notable recoveries and attentive, compassionate care.
Caring for Those Who Care: Recognizing, Understanding, and Overcoming Caregiver Burnout
Caregiver Exhaustion: Recognizing the Signs and Restoring Your Well-Being
Understanding Hospice Care at Home: Comprehensive Services, Key Benefits, and Eligibility
