West Suburban Nursing & Rehab Center in Bloomingdale, IL
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311 Edgewater Drive, Bloomingdale, IL 60108
For more information about senior living options: (844) 490-3973
West Suburban Nursing & Rehab Center offers competitive pricing for its services when compared to both DuPage County and the broader state of Illinois. For semi-private rooms, the center charges $6,150 per month, which is slightly above the county average of $5,848 but notably higher than the state average of $5,146. Meanwhile, the cost for private rooms at West Suburban stands at $6,750, also surpassing both local and state figures - DuPage County averages $5,588 while Illinois overall averages $5,049. These rates reflect the specialized care and amenities provided by the facility, positioning itself as a premium option in an increasingly essential market for healthcare services.
| Floor plans | West Suburban Nursing & Rehab Center | DuPage County | Illinois |
|---|---|---|---|
| Semi-Private | $6,150 | $5,848 | $5,146 |
| Private | $6,750 | $5,588 | $5,049 |
The staff are welcoming and kind. The staff are incredible, dedicated, professional, and knowledgeable. The facility is clean, well-maintained, and has a warm, home-like atmosphere. The therapy team is outstanding and helps residents achieve their rehab goals. The nursing team is attentive, caring, and consistently available. The administrator and DON are compassionate leaders who support residents and families. West Suburban offers excellent activities and engaging programs for residents. The facility provides onsite HD care and in-house therapy that are convenient and well-regarded. Families feel welcome and supported; staff communicate well and involve families. The facility is described as a hidden gem with an excellent team of nurses and therapists. The therapy and nursing teams go above and beyond to meet residents' needs. The care and compassion shown by staff make West Suburban a highly recommended place.
The facility is described as dirty, run-down, and crowded, with rooms that smell. The staff are accused of being rude, unprofessional, and slow to respond to residents’ needs, with reports of missed medications. Families allege personal items are stolen and that staff shift blame onto patients. Management is said to lie, cover up issues, and prioritize appearances over resident safety. Residents allegedly experience neglect, including long delays for call lights, lack of showers, and insufficient therapy. There are calls for the facility to be shut down due to neglect and harm to residents. Infections, dehydration, and worsened conditions are attributed to the level of care provided. The environment is said to reek of urine and include patients left in soiled conditions.West Suburban Nursing & Rehabilitation Center in Bloomingdale is best suited for families pursuing aggressive short-term rehabilitation and for residents who respond well to a therapy-driven model in a warm, home-like environment. The care approach emphasizes robust physical, occupational, and speech therapy aimed at restoring independence after surgery, stroke, or serious illness, with a calendar packed with engaging activities and social opportunities. That combination can translate into meaningful progress and a sense of normalcy during a difficult transition. For families prioritizing hands-on therapy, clear daily updates, and a welcoming atmosphere, the center offers a compelling path forward. However, this fit rests on a crucial caveat: several reviews flag inconsistent staffing, cleanliness lapses, and communication gaps that can derail even the strongest rehab plans. Those red flags demand careful scrutiny before choosing this community.
Alternatives should be on the radar for families with very high safety or reliability standards. A noticeable portion of reviews describe persistent cleanliness problems, odors, and rooms that feel dated, alongside long wait times for call bells and basic assistance. Reports of miscommunication, documentation that doesn’t always reflect reality, and even theft or unsafe care surface with enough frequency to merit serious consideration. If a family requires unwavering transparency, stable staffing, and predictable responsiveness, it is prudent to compare with peers that demonstrate steadier performance across frontline care and administrative communication. The decision should hinge on whether the strength of rehab momentum and warmth of staff can outweigh the real risk of episodic lapses in daily safety and housekeeping.
On the upside, the strongest advocates highlight a therapy program that often leads to tangible gains and a nursing corps able to be responsive when staffing aligns. Families repeatedly praise therapists for setting clear goals, tracking progress, and pushing residents toward independence. The activities program lands high marks for engagement, including outings, concerts, and memory-care oriented programming that keeps residents connected to the community. Leadership is frequently described as accessible and hands-on, with administrators who know residents by name and make an effort to ease families through transitions. The physical environment carries a "clean and comfortable" vibe in many accounts, and for those needing memory-support services, on-site memory-care options and HD services add a welcomed layer of continuity. Taken together, these strengths create real value for rehab-focused residents and their families.
Yet the other side of the ledger cannot be ignored. A significant body of reviews paints a grimmer picture: dirty conditions, odors, and inconsistent housekeeping undermine confidence in daily care. Chronic under-staffing concerns, heavy reliance on agency nurses, and slow call-light responses recur in multiple accounts, sometimes escalating to reports of neglected needs or delayed treatments. Communication gaps between families and staff appear repeatedly, and a portion of reviews allege unsafe or disrespectful treatment. Some families recount troubling experiences far beyond ordinary care lapses, including accusations of neglect or misrepresentation, which understandably triggers caution. While many residents and families report positive experiences, these patterns demand due diligence, visits, conversations with the DON and administrator, and a clear picture of staffing models before making a final commitment.
When the rehab advantages are the priority, the positives can meaningfully offset the negatives, provided proactive oversight is maintained. The therapy-heavy model, combined with engaged nursing and a calendar of meaningful activities, can produce measurable improvement and a more hopeful trajectory for recovery. Family involvement becomes a crucial buffer: participation in meals, activities, and care planning can help align the day-to-day reality with the care plan and flag issues before they escalate. For residents with memory-care needs or complex, multi-system conditions, the on-site memory-care components and support services can offer a reassuring continuity that reduces the stress of transitions. The practical path is to request a detailed tour, meet the administrator and DON, and demand current staffing rosters, shift structures, and documented response times so expectations reflect the actual operation.
Bottom line: West Suburban offers a meaningful rehab-focused experience with compassionate frontline care and a welcoming atmosphere, making it a strong option for families ready to be actively involved. It can be an excellent fit for short-term recovery when therapists drive the care plan and families stay closely engaged. However, for families prioritizing flawless cleanliness, unwavering staffing consistency, and fully transparent communication, it is wise to explore alternatives and compare options. Prospective residents should insist on current staffing data, observe care workflows during a tour, and seek out recent survey or inspection results before deciding. In the right circumstances, where advocacy, steady oversight, and a robust rehab pipeline align, the West Suburban campus can deliver significant recovery gains and a solid quality of life. In other scenarios, the risk signals warrant caution and a broader search for options that align more closely with non-negotiable safety and reliability standards.
259 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents. Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (9 miles away) Chicago Midway (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.West Suburban Nursing & Rehab Center is a premier assisted living community located in Bloomingdale, IL. Our facility offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
For recreational activities, we provide various on-site activities including gaming rooms, fitness rooms, and a small library. Residents can also enjoy beautiful outdoor spaces and gardens for relaxation and socializing. We offer a fully furnished environment with air-conditioning and cable or satellite TV for ultimate convenience and entertainment.
Our community is committed to providing excellent care services 24 hours a day. With our 24-hour call system and supervision, residents can feel safe knowing that assistance is always available. Our dedicated staff are trained to assist with activities of daily living such as bathing, dressing, and transfers. We also offer specialized care for individuals with high acuity needs or incontinence care.
Nutrition is an important aspect of our community, which is why we provide delicious restaurant-style dining options with special dietary restrictions catered to individual needs. Residents can choose from kosher, vegetarian, or other special dietary options.
Engaging in meaningful activities is an essential part of our community's philosophy. We offer a variety of on-site and community-sponsored activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Devotional services are also available on-site for those who wish to practice their faith.
Convenience is key at West Suburban Nursing & Rehab Center. We have two cafes nearby as well as multiple parks, pharmacies, restaurants, transportation options, physicians' offices, and theaters within close proximity for easy access to additional amenities and services.
Overall, West Suburban Nursing & Rehab Center provides a warm and caring environment where residents can thrive while receiving personalized care in a comfortable setting.
Located in Bloomingdale, Illinois, this neighborhood offers a variety of amenities and services that cater to the needs of seniors. With several parks nearby, including Westlake Park and Mallard Lake County Forest Preserve, residents can enjoy peaceful outdoor activities. There are also multiple pharmacies in the area for convenient access to medications. For entertainment, there are theaters such as AMC Streets of Woodfield 20 and dining options like Chick-Fil-A and Popeyes Louisiana Kitchen. Additionally, transportation options like Metra stations are easily accessible for those who prefer public transit. Medical facilities such as Wheaton Eye Clinic and Central Dupage Hospital provide quality healthcare services, while places of worship like College Church offer spiritual support. Overall, this neighborhood provides a comfortable and convenient environment for seniors looking to settle down in Bloomingdale.
West Suburban Nursing & Rehab Center offers competitive pricing for its services when compared to both DuPage County and the broader state of Illinois. For semi-private rooms, the center charges $6,150 per month, which is slightly above the county average of $5,848 but notably higher than the state average of $5,146. Meanwhile, the cost for private rooms at West Suburban stands at $6,750, also surpassing both local and state figures - DuPage County averages $5,588 while Illinois overall averages $5,049. These rates reflect the specialized care and amenities provided by the facility, positioning itself as a premium option in an increasingly essential market for healthcare services.
West Suburban Nursing & Rehab Center is located at 311 Edgewater Drive, Bloomingdale, IL 60108 in DuPage County, Illinois
West Suburban Nursing & Rehab Center on seniors.fyi includes 12 photos including images showing parking, building, trees, outdoor, landscaping, windows, grass, exterior, and more.
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Interior
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Trees
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