Lexington Health Care Center - Bloomingdale
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165 South Bloomingdale Road, Bloomingdale, IL 60108
For more information about senior living options: (844) 490-3973
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The staff, from the receptionist to the facility manager, are described as doing an outstanding job. Andrea, the Bloomingdale facility manager, goes above and beyond when needed. Daily group activities at the facility are excellent. Noel, Clara, Diamond Ingram, and Brianna Drinnin are described as absolutely fantastic. The care given to loved ones is described as the best possible and very attentive. Vito is described as the greatest person there and the staff are awesome. Sylvia the therapist is especially helpful, and Gian helped set up a smooth discharge.
The facility cancels nurses and then lies to agencies claiming the nurse did it. The place cannot keep staff. The nursing and CNA staff are described as agitating residents by refusing to give medications on the scheduled times. They threaten to have a patient whisked away to the padded room for "med chasing." They have been caught sleeping on the job and making patients wait for almost three hours for meds. They leave residents in dirty diapers for hours and won't wipe them up. The facility is dated and looks decades old. The staff are often seen wandering, talking to themselves, snacking at the center desk, or hiding, with little interaction or compassion. The state audits have found problems; residents suffer, especially if incontinent. Gian is accused of milking Medicare days and not prioritizing patient health.A broad spectrum of experiences emerges from the reviews about Bella Terra Bloomingdale. Some families describe the facility as an excellent place for their loved ones, praising individual staff members, the facility manager, and the day-to-day activities. Others recount serious problems they feel impact patient care, from medication management to responsiveness and the overall environment. Taken together, the collection paints a complex picture: moments of genuine care and warmth alongside repeated concerns about staffing, maintenance, and operations.
On the positive side, several reviewers highlight clear acts of dedication and quality care. One reviewer commends the staff from the receptionist to the facility manager, saying they are outstanding and expressing deep gratitude, especially noting Andrea, the facility manager, for going above and beyond during a difficult time. They also praise the daily group activities as excellent. Another set of voices singles out specific caregivers who made a meaningful difference: Noel (nurse), Clara (CNA), Diamond Ingram (CNA), and Brianna Drinnin (PTA) are described as absolutely fantastic, delivering care that the reviewer felt was exemplary. The sentiment is echoed by others who mention Vito as a standout staff member and describe the overall care as great, despite acknowledging the building itself looks dated.
Beyond immediate nursing and caregiving, some narratives emphasize the broader care ecosystem. A family member writes that the care for their brother was exemplary, with nurses frequently visiting to monitor conditions, reposition him to prevent bedsores, and check blood pressure. They describe the staff as attentive, capable, and communicative about the patient's needs. Similar appreciation comes from families whose loved ones required rehabilitation and transition planning; they credit therapy staff, social workers, and discharge planners for contributing to positive outcomes. In particular, one reviewer highlights Sylvia the therapist as especially helpful in rehabilitation, and Gian as someone who helped set up a smooth discharge. Several others mention being helped by Denise, a staff member who guided them through the facility during recovery from surgery, and express gratitude for the overall care they received.
Yet for every glowing account, there are substantial and specific complaints about care gaps and management. A recurring theme is the perception that staffing is insufficient or unstable, with claims that nurses are canceled and misrepresented to agencies, contributing to a belief that the facility cannot retain qualified staff. Several reviewers describe delays or failures in medication administration, including stories of nurses refusing to give medications on schedule, staff allegedly laughing at family members during calls, and threats made against residents when they vocally express frustration. Allegations include repeated instances of staff sleeping on the job or engaging in conversations away from residents, resulting in long waits - sometimes hours - for medications or attention.
Other critics focus on safety, responsiveness, and the overall environment. Reviewers describe a facility that feels dated and run-down, with reports of ants, unpleasant odors, dirty bedding, and food that is not up to expectations. Some comment that the physical environment does not reflect the polished appearance seen in promotional photos, and several recount experiences where call bells went unanswered for long periods. There are stark accusations about neglect, including claims that staff leave incontinent residents in soiled diapers for extended periods and fail to wipe or attend to basic hygiene needs. One reviewer even warns that patients are placed in wheelchairs near the nursing station to avoid inconvenience for staff, a depiction that underscores perceived lapses in direct patient care.
A subset of experiences reveals personal trust concerns and interpersonal clashes with specific staff. There are strong accusations about a particular staff member described as a "wolf in sheep's clothing" who allegedly prioritized Medicare billing over the patient's health, including claims that a patient's wait times were orchestrated to maximize billing days. Other accounts reference a caregiver named Gian in a negative light, suggesting a pattern of exploitation or neglect rather than genuine concern. Some reviewers express a desire to involve authorities or regulatory bodies, underscoring the seriousness of the perceived issues and the need for external oversight.
Finally, several reviewers acknowledge regulatory scrutiny and the state's involvement, noting that Bella Terra has been audited by the state of Illinois multiple times in recent months. This context reinforces the perception among critics that there are ongoing systemic problems in patient care, particularly for residents who are incontinent or require significant assistance. They frame these audits as a signal that the facility may be struggling to meet standards in practice, even as some patients and families report positive experiences with individual caregivers and therapists.
In sum, the collection of reviews presents a narrative of a facility that can deliver compassionate, attentive care through dedicated staff and capable professionals, while also facing persistent and serious criticisms about staffing stability, medication administration, responsiveness, and environmental conditions. For some families, Bella Terra Bloomingdale represents a place where their loved ones receive thoughtful treatment, rehab support, and a sense of comfort. For others, it is a setting where concerns about safety, hygiene, and accountability dominate their experience, sometimes with calls for external investigation or regulatory intervention. The overall portrait is therefore one of a facility with meaningful strengths in human care and strong advocacy from some residents and families, set against a backdrop of substantial, lived concerns from others that warrant careful attention and ongoing improvement.
166 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (9 miles away) Chicago Midway (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lexington Health Care Center - Bloomingdale is an assisted living community located in the peaceful neighborhood of Bloomingdale, IL. Our community offers a wide range of amenities and care services to ensure that our residents can live comfortably and enjoy their golden years to the fullest.
Our spacious and fully furnished accommodations provide a comfortable home-like environment for our residents. Each room comes with a private bathroom and is equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access, allowing residents to stay connected with loved ones.
We understand the importance of maintaining an active lifestyle, which is why we offer various wellness programs and fitness activities in our on-site fitness room. Residents can also relax and indulge in a pampering session at our beauty salon. For those who prefer quieter activities, we have a small library and gaming room where they can engage in leisurely pursuits.
Mealtimes are always a pleasure at Lexington Health Care Center - Bloomingdale. Our dining room offers restaurant-style dining where our talented chefs prepare delicious meals tailored to meet special dietary restrictions such as diabetes diets. We also offer assistance with meal preparation and service for residents who require additional support.
Our dedicated staff is available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications timely and accurately. We also offer transportation arrangements for non-medical purposes as well as arranging transportation for doctors' appointments.
In addition to excellent care services and amenities, our community boasts convenient proximity to numerous cafes, parks, pharmacies, restaurants, transportation options, places of worship, theaters - everything residents may need or want within reach!
At Lexington Health Care Center - Bloomingdale, we strive to create an enriching environment where seniors can thrive physically, mentally, and socially while receiving the support they need. Come join our vibrant community where every day is filled with purposeful activities and enjoyable moments.
Lexington Health Care Center - Bloomingdale is located at 165 South Bloomingdale Road, Bloomingdale, IL 60108 in DuPage County, Illinois
Lexington Health Care Center - Bloomingdale on seniors.fyi includes 8 photos including images showing interior, patio, pergola, dining, decor, trees, bedroom, natural light, and more.
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Interior
Decor
Building
Bedroom
Trees
Lighting
Seating Area
Exercise Equipment
