Right At Home in Roselle, IL

Pros

• The staff at Right at Home provide quick responses and reliable support.
• The caregivers are caring, attentive, and a joy to work with.
• Matilda Watson consistently goes above and beyond to meet her clients' needs.
• The agency coordinates interviews and matches caregivers smoothly, putting families at ease.
• The caregivers are experienced, compassionate, and good-natured.
• The administrative team is wonderful to work with and very supportive.
• Families say their loved ones can stay safely in their own homes thanks to Right at Home.
• Specific caregivers, such as Heather Nosker and Violet, are praised for patience, safety, and warmth.
• Right at Home staff feel like family to their clients.

Cons

• Kathy is a joke.

Review

Right At Home in Roselle, IL is best suited for families seeking dependable, highly personalized in-home care that keeps a loved one at home while receiving consistently attentive support from both front?office staff and care professionals. The service shines when daily living assistance and compassionate companionship are the priorities, and when the goal is to preserve independence with a steady routine, flexible scheduling, and careful caregiver matching. It works particularly well for seniors who want to stay in familiar surroundings, for families coordinating care from a distance, and for those navigating dementia or memory?care challenges with steady, hands?on help.

Those who should consider alternatives are those needing a true facility environment or around?the?clock medical oversight from licensed nursing staff on site. While Right At Home can provide hearty 24/7 coverage when needed, the model centers on in?home caregiving rather than a formal live?in facility with integrated medical services. Families seeking a single building with built?in skilled nursing, social environments, and structured memory?care programming may find a facility?based option more fitting. Budget constraints and preferences for a highly predictable, campus?style setting are also reasonable reasons to look elsewhere.

The core strengths mobilize into a durable advantage: responses are consistently fast, and the staff are repeatedly described as caring, attentive, and personally invested. The administrative backbone - scheduling, caregiver matching, and ongoing communication - appears to translate into real peace of mind for families. Several reviewers highlight the ability to tailor care to individual personalities and needs, with back?office teams coordinating interviews, training, and shift coverage to ensure continuity. When emergencies arise or schedules shift, the agency's flexibility and willingness to adjust are repeatedly cited as a foundation for reliable care.

Caregiver quality is a recurrent theme that underpins the positive trajectory. Reviewers repeatedly praise staff who arrive prepared, anticipate needs, and go beyond the basics - whether it's assisting with errands, providing companionship, or addressing complex medical tasks under supervision. Individual caregivers - like Matilda, Violet, Jeanie, and Heather - are spotlighted for their compassion and competence, with families framing them as extensions of the family rather than external providers. The ability to match caregivers to personalities and preferences, plus the option to switch if a better fit is found, makes the service feel proactive rather than reactive in moments of stress.

On the downside, the strongest caveat appears as occasional concerns about a staff member rather than the agency as a whole. One reviewer labeled a particular staff member unfavorably, signaling that, as with any in?home model reliant on human matches, experiences can diverge by caregiver. Yet the program's central strength - its robust coordinator network and quick remedy when a mismatch occurs - mitigates that risk in practice. Another implicit trade?off is that this is care delivered at home; if the situation shifts toward intensive medical needs or a desire for a shared community life with formal programming, a different arrangement may be more suitable. The positive reviews consistently emphasize that limitations are navigable with proactive communication and thoughtful staffing.

For families weighing the options, the Roselle Right At Home presents a practical, trusted path to maintaining independence while receiving vigilant, personalized support. It is particularly compelling for those who value quick responsiveness, caregiver compatibility, and hands?on administrative collaboration - especially when insurance coordination and logistical support are meaningful to the process. The overwhelmingly positive feedback, anchored by a high rating and dozens of heartfelt endorsements, signals a strong likelihood of a favorable match for many seniors who prefer staying at home. The decisive question remains: does the priority tilt toward home?based care with human touch and flexible scheduling, or toward a facility?based setting with fixed programming and on?site medical staffing? For families leaning into the former, Right At Home Roselle stands out as a disciplined, compassionate, and reliable choice.

This area of Roselle, Illinois offers a convenient and diverse range of amenities, making it an ideal location for senior living. With several pharmacies like CVS and Walgreens nearby, accessing essential medications and healthcare services is easily accessible. The proximity to parks such as Goose Lake Park and Westlake Park provides opportunities for outdoor recreation and leisurely walks. A variety of dining options including Chick-Fil-A, Popeyes Louisiana Kitchen, and McDonald's can cater to different culinary preferences. Access to public transportation through the nearby Metra stations ensures ease of travel within the area. Additionally, the presence of reputable physicians and hospitals like Wheaton Eye Clinic, Alexian Brothers Women and Children's Hospital, and Central Dupage Hospital ensures quality healthcare services are readily available. Overall, this neighborhood in Roselle offers a balanced mix of convenience, recreation, dining options, transportation access, and healthcare facilities that make it a desirable location for seniors looking to settle in a vibrant community.

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walgreens (3.1 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.5 miles)
• Walgreens (3.9 miles)
• Walgreens (4.1 miles)

Parks

• Goose Lake Park (1 miles)
• Westlake Park (1.6 miles)
• Mallard Lake County Forest Preserve (2 miles)
• Abrahamsen Park (4.4 miles)
• Olympic Park (5.1 miles)
• Bartlett Park (5.3 miles)
• Northside Park (5.9 miles)

Restaurants

• Chick-Fil-A (1.8 miles)
• Popeyes Louisiana Kitchen (1.9 miles)
• McDonald's (3.3 miles)
• Popeyes Louisiana Kitchen (3.9 miles)
• McDonald's (4.2 miles)
• Portillo's Hot Dogs (4.5 miles)
• McDonald's (4.7 miles)

Transportation

• Metra (2.4 miles)
• Metra (3.5 miles)
• Metra Train Station (6 miles)
• Metra (6.4 miles)

Cafes

• Starbucks (3.5 miles)
• Starbucks (4.1 miles)
• Starbucks (4.7 miles)
• Starbucks (7 miles)
• Qahwah House (8.2 miles)
• Starbucks (8.4 miles)

Theaters

• Addison Cinema Addison, Il (3.5 miles)
• AMC Streets of Woodfield 20 (6.2 miles)
• AMC South Barrington 24 (8.1 miles)

Places of Worship

• Calvary Community Church (3.5 miles)
• St Hubert Church (5.4 miles)
• College Church (6.5 miles)

Physicians

• Wheaton Eye Clinic (5.3 miles)
• Barrington Orthopedics (5.6 miles)
• Dupage Medical Group (5.9 miles)
• Alexian Doctors Building 2 (6.9 miles)
• Arlington Eye Physicians (8.7 miles)
• Dupage Medical Group (8.7 miles)

Hospitals

• Alexian Brothers Women and Children's Hospital (6.8 miles)
• Ascension Alexian Brothers - Behavioral Health Hospital (6.8 miles)
• Central Dupage Hospital - Mother & Baby Pavilion (6.8 miles)
• St Alexius Medical Center (6.9 miles)
• Northwestern Medicine Central DuPage Hospital Sleep Health Center (6.9 miles)
• Central Dupage Hospital (6.9 miles)
• Marianjoy Rehabilitation Hospital and Clinics (7.8 miles)