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3.3 from 76 reviews
5 stars
34
4 stars
10
3 stars
4
2 stars
0
1 stars
28
Overall Review of Alden Valley Ridge Rehab & Health Care Center
common18 reviews mention this
Compassionate nursing is a theme
Residents and families frequently describe the nursing staff as caring and attentive.
Many reviews single out specific nurses (especially Kasia) for being kind, patient, and responsive when help is needed. Several families describe timely medication administration, checking vitals, and notifying families when health issues arise. A few reviewers also contrast this with other experiences at different facilities, saying Aldenâs staff care stood out.
differentiator5 reviews mention this
Rehab and physical therapy progress
Physical therapy is repeatedly credited with meaningful mobility improvements.
Multiple reviews describe therapy teams pushing rehabilitation and helping residents regain or improve mobility. One reviewer says their spouse was able to walk after being told they would not, while another credits a team with getting them moving after a period of being unable to walk. A separate review highlights coordinated care after injuries and surgery, including wound care progress and ongoing rehab efforts.
caveat6 reviews mention this
Food draws strong mixed feedback
Dining receives both praise and serious criticism in reviews.
Some families and residents mention the food positively, describing it as âgoodâ or better than expected. Others are much harsher, saying meals are cold, unappetizing, or comparable to poor-quality food. Several negative reviews connect the food experience to how much residents were able or willing to eat, and some mention dietary concerns or missed expectations.
caveat10 reviews mention this
Staffing and call response concerns
Several reviews describe long waits for help and understaffing issues.
A recurring concern is that help is slow to arrive or that call lights go unanswered for extended periods. Multiple reviews mention being short-handed, with families describing delayed attention for basic needs like toileting, walkers, or timely assistance. Some reviewers also describe safety and comfort issues that they attribute to staffing gaps, including residents being left in wheelchairs or struggling without support.
caveat7 reviews mention this
Cleanliness and maintenance worries
Some reviews raise cleanliness and sanitation concerns.
Several negative reviews describe unpleasant odors, dirty hallways or rooms, and cleanliness problems. Other critiques include pests and hygiene-related issues, such as reports of mice or cockroaches and concerns about sanitation practices. A smaller number of reviews counter this by calling the facility clean, but the complaints about cleanliness are frequent enough to stand out.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
207 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Chicago O'Hare International (9 miles away)
Chicago Midway (19 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Parks
Westlake Park (0.7 miles)
Goose Lake Park (3.3 miles)
Mallard Lake County Forest Preserve (3.9 miles)
Northside Park (4.8 miles)
Newton Park (5 miles)
Illinois Prairie Path - Mile Marker Zero (5.7 miles)
Berens Park (5.7 miles)
Pharmacies
CVS Pharmacy (1.8 miles)
Walgreens (2.4 miles)
Walgreens (3.8 miles)
Walgreens (4 miles)
Walgreens (4.7 miles)
Walgreens (4.9 miles)
CVS Pharmacy (5.1 miles)
Theaters
Addison Cinema Addison, Il (2 miles)
AMC DINE-IN Yorktown 18 (7.3 miles)
AMC Streets of Woodfield 20 (7.3 miles)
AMC Oakbrook Center 12 (8.1 miles)
Cafes
Starbucks (2.1 miles)
Starbucks (3.1 miles)
Qahwah House (5.9 miles)
Starbucks (6.6 miles)
Starbucks (7.1 miles)
Restaurants
Chick-Fil-A (2.5 miles)
Popeyes Louisiana Kitchen (2.8 miles)
McDonald's (3.5 miles)
McDonald's (4.5 miles)
302 Wheaton (5.5 miles)
Portillo's Hot Dogs (5.8 miles)
Popeyes Louisiana Kitchen (6.2 miles)
Transportation
Metra (4.1 miles)
Metra Train Station (4.1 miles)
Metra (4.7 miles)
Metra (5.7 miles)
Physicians
Dupage Medical Group (4.1 miles)
Wheaton Eye Clinic (4.2 miles)
Dupage Medical Group (6.5 miles)
Barrington Orthopedics (7.6 miles)
Places of Worship
College Church (5.1 miles)
Calvary Community Church (5.8 miles)
St Hubert Church (7.3 miles)
Hospitals
Central Dupage Hospital - Mother & Baby Pavilion (6.4 miles)
Northwestern Medicine Central DuPage Hospital Sleep Health Center (6.4 miles)
Central Dupage Hospital (6.5 miles)
Marianjoy Rehabilitation Hospital and Clinics (6.9 miles)
Alden Valley Ridge Rehab & Health Care Center on seniors.fyi includes 8 photos including images showing decor, dining, chandelier, interior, building, living room, indoor plants, salon, and more.
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Hospice care focuses on providing comfort and support for individuals nearing the end of life, with Medicare Part A covering services like nursing care and counseling for patients with a terminal illness and a life expectancy of six months or less. While most hospice services are low-cost for eligible patients, families should be aware that certain expenses, such as room and board, may not be covered.
Alden Valley Ridge Rehab & Health Care Center photos
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Interior
Decor
Living Room
Building
Architecture
Windows
Dining
Chandelier
Interior
Decor
Dining
Living Room and Indoor Plants
Landscaping, Trees, and Entrance
Windows, Lighting, and Plant
Building
Architecture and Exterior
Artwork
Chandelier
Salon, Mirrors, and Lights
Table Settings
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