Alden Valley Ridge Rehab & Health Care Center in Bloomingdale, IL
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Information last verified:
275 East Army Trail Road, Bloomingdale, IL 60108
For more information about senior living options: (844) 490-3973
Kasia is described as very kind, caring, and compassionate, always attending to residents’ needs in a timely and thorough manner. Kasia is regarded as the best nurse, reliably having medications ready when due and always kind-hearted, never rude or disrespectful to patients or families. Shannon, the social worker, is a true ray of sunshine and has been there every step of the way. The staff at Alden Valley Ridge are sincere, helpful, and show love and concern for all residents. The physical therapy team are miracle workers, offering stellar service and helping residents regain mobility. Laila at the front desk is the nicest employee, helping families see their loved ones quickly. The nursing staff are attentive and caring, consistently responsive to patient needs and to doctors’ orders.
The staff were rude and dismissive to family and other providers. Calls were transferred to extensions with no one answering, leaving callers on hold for long periods. The facility was severely understaffed, resulting in slow response times and inadequate care. The rehab was unsanitary, with mice and cockroaches, and patients developed bedsores. Nurses were rude and provided little to no care; the facility was not clean. The food was awful and unappetizing. Residents were left sitting in hallways for hours, sometimes in soiled conditions. The facility was described as the worst place ever and not recommended for loved ones.Alden Valley Ridge Rehab & Health Care Center in Bloomingdale is best suited for seniors who are entering a rehab or recovery phase and whose families are prepared to stay actively engaged in care. The standout strength here is a nursing and rehab culture that, in several staff members, shows real dedication, especially on the nursing side where caregivers like Kasia have earned repeated praise for accurate med passes, timely vitals checks, and proactive communication with families. For residents who respond well to hands-on physical therapy and wound care, the facility can deliver meaningful progress when supported by a vigilant family presence. This is not a place to disengage; it rewards families who establish clear expectations, insist on adherence to care plans, and monitor daily responsiveness. In short, the best-fit profile is a rehab-oriented senior whose loved ones will partner with the team to drive consistent, high-quality care.
Those with alternative needs should consider other options. If consistent, respectful, and immediately responsive care across all shifts is non-negotiable, Alden Valley Ridge may be painful to navigate. Several reviews flag routine delays in call-light responses, staff refusals to honor resident input, and a sense that some floors are better than others in terms of attentiveness. For families seeking a uniform, turnkey experience, especially for residents with advanced dementia, high risk of falls, or acute behavioral/medical complexities, another facility with a longer track record of steady staffing and strict adherence to routines might be more suitable. Additionally, persistent questions about sanitation, room conditions, and pest control appear in a subset of reviews, signaling that cleanliness and maintenance should be confirmed in person before settling in.
The most compelling advantages at Alden Valley Ridge offset many concerns when leveraged correctly. The care culture around certain nurses and therapy staff translates into tangible benefits: patients see reliable medication administration, timely nurse intervention for medical issues, and a rehab team that can help a walking recovery regain momentum. The rehab program, particularly the physical therapy track, is repeatedly described as capable of advancing mobility and endurance, sometimes with dramatic improvement as noted by families and residents. Administrative responsiveness is another bright point in several accounts; a visible leadership presence and a social-work orientation, cited examples include Shannon and Mark, help families navigate transitions, communicate with clinicians, and coordinate placement or discharge planning. When the facility functions at its best, these elements create a trustworthy core that gives families confidence during a stressful period.
However, the downsides are not trivial, and they recur often enough to demand serious attention. Understaffing is a recurrent theme, with critics describing slow response times, missed calls, and inconsistent bedside care, particularly on certain floors. Food quality and overall sanitation are also flagged negatively in multiple reviews, including reports of odors, housekeeping gaps, and, in some cases, pests. Institutional bottlenecks, such as limited staffing during evenings or weekends, administration that some families perceive as unresponsive, and lapses in equipment or supplies, can erode trust and amplify the emotional strain of caregiving. These risks are not uniformly distributed across the building; some floors and shifts receive higher praise, underscoring the importance of floor-specific observation and a candid, upfront assessment of what the new resident’s daily routine would look like.
From a decision-making perspective, the practical path is to couple a thorough visit with a concrete plan for ongoing oversight. Families should ask for a current staffing matrix by shift, request a tour of the floor where the loved one will reside, and meet the nurse manager or charge nurse to establish expectations for call-response times and med administration. It is wise to review recent wound-care outcomes, therapy schedules, and a sample meal plan to gauge consistency in quality. Insist on a named family liaison who will provide regular updates and be available for urgent questions. If possible, negotiate a trial period or a short-term stay with defined milestones, and set a clear escalation path if care gaps appear. The goal is to create a transparent, observable framework that aligns patient needs with staffing and leadership accountability.
In the end, Alden Valley Ridge is a facility with undeniable strengths in patient-centered nursing excellence and rehabilitative potential, tempered by real concerns about staffing consistency and environmental upkeep. For families who can closely supervise care, advocate effectively, and tolerate some variability, especially on certain floors or shifts, the center can deliver meaningful recoveries and genuine moments of compassionate care. For those who prioritize uniform reliability, pristine cleanliness, and uniformly prompt staffing across 24 hours, alternatives may be more appropriate. If choosing Alden Valley Ridge, approach the placement with a plan: designate a point of contact, demand floor-level reviews, and establish a rigorous cadence of family updates and care-plan reviews. In that framework, the community can be a durable, progress-oriented option rather than a mere stopgap in a challenging season.
207 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (9 miles away) Chicago Midway (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Alden Valley Ridge Rehab & Health Care Center in Bloomingdale, IL is an assisted living community that offers a wide range of amenities and care services for its residents. The community features a beauty salon, allowing residents to maintain their personal grooming routines without leaving the facility. Cable or satellite TV is available in resident rooms to provide entertainment and relaxation.
Transportation is readily available with community-operated transportation and transportation arrangements for non-medical needs, as well as transportation to doctors' appointments. A computer center and Wi-Fi/high-speed internet access are provided for residents to stay connected and engaged with technology.
Residents can enjoy their meals in a spacious dining room with restaurant-style dining options. Special dietary restrictions are accommodated for those with specific needs. Housekeeping services ensure that the living environment remains clean and orderly.
The fitness room and wellness center promote physical well-being through exercise programs and activities. Outdoor spaces, including a garden, offer opportunities for relaxation and fresh air. A gaming room, small library, and planned daily activities provide socialization and mental stimulation.
Care services at Alden Valley Ridge include 24-hour call system and supervision for added security. Assistance with daily living activities such as bathing, dressing, and transfers is readily available. Medication management ensures that residents receive their necessary medications on time while adhering to any special dietary restrictions or diabetes diets.
The community also offers a mental wellness program to support emotional well-being among residents. Move-in coordination assists new residents with a smooth transition into the community.
Located in Bloomingdale, IL, there are several nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and transportation options within close proximity to the facility.
Overall, Alden Valley Ridge Rehab & Health Care Center provides a convenient and comprehensive assisted living experience for seniors looking for comfort, care, and opportunities for social engagement.
Alden Valley Ridge Rehab & Health Care Center is located at 275 East Army Trail Road, Bloomingdale, IL 60108 in DuPage County, Illinois
Alden Valley Ridge Rehab & Health Care Center on seniors.fyi includes 8 photos including images showing decor, dining, living room, indoor plants, chandelier, interior, building, landscaping, and more.
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