Helia Healthcare Of Benton
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1310 Mark Franklin Louis Street, Benton, IL 62812
For more information about senior living options: (844) 490-3973
The staff endeavors to give the best care possible to the residents. The charge nurse is always available to answer questions and listen to concerns. The aides are very helpful, kind, and knowledgeable about residents' diagnoses and needs. The RNs are empathetic and consistently provide updates on residents' condition. Helia Healthcare has proven to be amazing at caring for loved ones as if they were part of the family. The staff have gone above and beyond many times for the residents. The place is very clean, the staff are nice and well trained, and the residents are friendly and loving. The staff truly cares about the residents and treats them like family.
The building itself is horrific and falling apart. The facility is unsafe for residents and staff. The equipment is totally antiquated. The facility is dangerously understaffed. The smell would knock you over. The place is depressing. There isn't any real physical therapy.Helia Healthcare Of Benton is best suited for families that value hands-on, compassionate caregiving and a home-like atmosphere over pristine amenities. The building's age is evident, and some families describe it as discouraging or unsafe for residents and staff. Yet multiple reviews emphasize staff who are patient, kind, and relentlessly attentive to needs. The charge nurse is accessible, aides are knowledgeable, and RNs provide timely updates and empathy. In practice, Helia operates as a caregiver-centric community where human connection matters more than the condition of the walls. For loved ones who can tolerate wear and tear in the environment while counting on steady, personalized care, this can feel like a solid, sincere choice.
However, clear caveats accompany that warmth. The facility's infrastructure is repeatedly described as aging and sometimes unsafe, with outdated equipment and maintenance gaps. Odors and a depressingly dated atmosphere show up in several accounts. Staffing strain is a common thread, which can translate into less predictable routines and delays. For residents requiring robust physical therapy or high-volume rehab, Helia may fall short. Families prioritizing ultra-clean, modern surroundings or aggressive safety upgrades should consider alternatives. Those with complex medical needs or high fall risk may not find the level of rehab and safety consistently available here.
The strongest asset is the caregiving team. Residents and families report friendly, well-trained staff who treat people like family, and patients feel heard by the nursing leadership. Cleanliness and a calm, homey feel appear at times, and activities like Bingo or visiting musicians brighten days. Yet these advantages are tempered by structural and operational flaws. The building's condition and the attendant maintenance concerns create a lingering impression of instability. Understaffing compounds the risk of delayed care, missed baths, and uneven attention to hygiene. And at least one reviewer alleges deceit about care plans, which should raise a red flag for any family weighing trust and transparency. The big question is whether staff dedication can overcome the tangible limits of the facility.
Prospective residents should approach Helia with concrete expectations and a plan to verify them. Schedule a tour focused on safety, rehab capabilities, and daily routines. Request the latest maintenance records and a clear explanation of staffing ratios by shift. Seek direct conversations with the DON and front-line staff about bath schedules, pain management, and response times. Observe common areas for cleanliness and comfort, and speak with current residents and families about consistency of care. Consider a short trial period or planned, frequent check-ins to assess real-time responses. Prepare a practical checklist: room condition, odor, sanitation, activity programming, transportation, and access to physical therapy. If these elements cannot be confirmed with confidence, exploring alternatives is prudent.
Ratings and reviews signal a mixed yet real picture. A 4.3 rating from 32 reviews comes with a substantial cluster of five-star endorsements praising warmth and family-like care, alongside several low-rated accounts highlighting safety, maintenance, and trust concerns. That dispersion means Helia can deliver meaningful, compassionate daily care when staff are intact, but the experience can swing toward dissatisfaction when operational pressures bite. The pros - supportive, engaged caregivers and a welcoming atmosphere - do offset some cons, but not enough to erase the risks tied to an aging facility and staffing variability. For families prioritizing relational quality, Helia can satisfy; for those needing consistent rehab intensity, predictable daily routines, or modern infrastructure, it may fall short.
Bottom line: Helia Healthcare Of Benton is a practical option for families who prize genuine caregiver engagement and a home-like environment, and who can tolerate an aging facility with inconsistent maintenance. It makes sense for residents who thrive on staff attentiveness and personal connection, and who are comfortable supervising the care plan and routines with clear expectations in place. Those who cannot accept a facility showing wear, or who require stronger rehabilitation services or up-to-date amenities, should keep exploring alternatives in Benton. Before deciding, insist on a candid tour, a written care plan, and a transparent staffing profile. If the facility aligns on safety, routine, and care philosophy, Helia can earn lasting confidence; if not, the search should continue elsewhere.
83 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Helia Healthcare of Benton is an assisted living community located in Benton, IL. Our community provides a range of amenities and care services to ensure that our residents feel comfortable and supported.
Our amenities include a beauty salon, where residents can enjoy pampering and grooming services, as well as cable or satellite TV for their entertainment needs. We also offer community operated transportation, making it easy for residents to access local attractions and run errands.
For those who enjoy staying connected online, we have a computer center and Wi-Fi/high-speed internet available throughout the community. Our dining room offers restaurant-style dining with nutritious meals prepared by our skilled culinary team. Residents can also take advantage of our kitchenette if they prefer to cook their own meals.
We understand the importance of physical fitness, which is why we have a fitness room and wellness center on-site. There is also an outdoor space and garden for residents to enjoy nature and fresh air.
Our care services include 24-hour call system and supervision to ensure the safety and well-being of our residents. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management and support for special dietary restrictions, including diabetes diet.
At Helia Healthcare of Benton, we prioritize mental wellness through our mental wellness program. We also offer transportation arrangements for non-medical purposes as well as doctor's appointments.
In terms of nearby amenities, there are cafes, parks, pharmacies, restaurants, places of worship, hospitals all closeby. Additionally, we provide a variety of activities for our residents including fitness programs, planned day trips, resident-run activities, and scheduled daily activities.
Overall, Helia Healthcare of Benton aims to provide a comfortable and supportive environment where residents can thrive physically, mentally, and socially while receiving personalized care services tailored to their needs.
Helia Healthcare Of Benton is located at 1310 Mark Franklin Louis Street, Benton, IL 62812 in Franklin County, Illinois
Helia Healthcare Of Benton on seniors.fyi includes 3 photos including images showing bedroom, building, entrance, architecture, outdoor, interior, windows, and more.
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