Westside Rehab & Care Center in West Frankfort, IL
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Information last verified:
601 North Columbia, West Frankfort, IL 62896
For more information about senior living options: (844) 490-3973
The staff at the facility are described as superstars and provide excellent care. It is a friendly place with good care. The facility would be highly recommended to anyone seeking care for a loved one. The loved one is much happier since Axiom took over, and the staff are nice and responsive to needs. The changes at Axiom are appreciated, and the employees are doing amazing with residents. Residents seem much happier, and the facility is recommended to anyone seeking care for a loved one. The CNAs, cooks, and the entire Axiom team are helpful, supportive, and phenomenal. The team goes above and beyond in event planning, celebrations, and crafts, and the staff are truly caring. The staff are friendly, professional, and caring.
Not impressed; the bathroom had fecal matter on the walls, toilet, and bath seat from the previous occupant, which the reviewer had to clean for their client. The trash was full and hadn't been emptied for a very long time. The reviewer stood at the nurses’ station for a solid five minutes before being acknowledged. They gave 0/10 stars and urged the staff to do better and show the residents some dignity.Westside Rehab & Care Center in West Frankfort, IL is best suited for families seeking a warm, resident‑centered environment where staff engagement and a hands‑on leadership approach reliably translate into daily care. The community attracts seniors who value a sense of belonging, regular social activities, and consistent personal interactions with a team that appears genuinely invested in residents’ well‑being. Since Axiom took over, those who visit or rely on firsthand feedback repeatedly note happier residents and a culture that feels more attentive, with administration, nurses, CNAs, housekeepers, cooks, and other staff working toward a cohesive, family‑oriented experience.
Those who may want to consider alternatives include families for whom pristine cleanliness and flawless daily responsiveness are nonnegotiable. The most explicit red flag in the reviews centers on cleanliness and timely attention at the point of service: a reviewer described a bathroom with fecal matter and full trash that had not been emptied, along with a noticeable delay before being acknowledged at the nurses’ station. While another visitor expressed admiration for the level of care overall, the presence of these lapses signals that, at times, standards can slip. For families needing consistently spotless environments, perfectly predictable response times, or highly specialized care needs, it’s prudent to compare other options with a stricter housekeeping track record and clearer escalation processes.
On the positive side, the strongest pro is the team’s visible care for residents. The feedback highlights staff across the board, CNAs, nurses, cooks, administrators, and even housekeeping, as being friendly, respectful, and proactively helpful. Post‑ownership changes under Axiom are repeatedly credited with elevating morale and happiness among residents, and families repeatedly thank the staff for going above and beyond in everyday moments, events, and celebrations. The programming, from planned events to holiday activities and crafts, reinforces a sense of community that many families value when choosing long‑term care. That combination of caring staff and active engagement creates a practical, livable environment for many residents.
The occasional cons do not cancel the positives, but they do shape the decision. The cleanliness and responsiveness gaps, while not universal in every visit, do introduce real risk for families prioritizing sanitation and immediacy of care. When weighed against the upbeat testimonials about improved leadership and daily warmth, these downsides resemble manageable gaps rather than systemic failures. Prospective residents should expect a facility that has made meaningful improvements and fosters genuine warmth, but they also should plan for proactive follow‑up on housekeeping standards and front‑line responsiveness.
To translate these observations into a practical decision, approach Westside with concrete questions and a structured visit. Ask for current staffing ratios during peak hours, and request a tour that emphasizes housekeeping workflows and resident rooms for cleanliness demonstrations. Inquire about the specific care plans for needs in place today and how the administration monitors or accelerates response times for assisted tasks. Seek assurances about any new policies or upgrades implemented since the Axiom transition, and request to speak with frontline staff about daily routines and resident interactions. A trial stay or short visit can illuminate whether the day‑to‑day experience mirrors the favorable reviews seen from many families.
In the end, Westside Rehab & Care Center is a solid choice for families seeking a lively, compassionate community with evident improvements under new ownership. It is particularly well‑suited for residents who thrive on routine, social programming, and visible staff engagement, and for families who want to feel connected to a responsive, grateful team. It is less ideal for those who cannot tolerate occasional lapses in cleanliness or slower frontline responsiveness. For families that align with the positive core, warm interactions, strong sense of community, ongoing activities, and a leadership team focused on betterment, this facility warrants serious consideration, provided due diligence confirms that cleanliness and responsiveness meet their standards.
96 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Westside Rehab & Care Center in West Frankfort, IL is a vibrant and well-equipped assisted living community that offers a wide range of amenities and care services to its residents. The community is conveniently located near pharmacies, physicians, restaurants, places of worship, and hospitals.
Residents at Westside Rehab & Care Center can enjoy a variety of amenities designed to enhance their comfort and convenience. These include a beauty salon where residents can pamper themselves, cable or satellite TV for entertainment, community-operated transportation for easy accessibility to nearby destinations, a computer center for staying connected with loved ones, and a fully furnished environment for comfortable living. Additionally, there is a gaming room, small library, outdoor space for relaxation or gardening activities, and Wi-Fi/high-speed internet access throughout the facility.
Care services are available round-the-clock to ensure residents' safety and well-being. There is a 24-hour call system and supervision to address any needs that may arise at any time. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Additionally, residents will receive medication management support and have access to special dietary restrictions like diabetes diets. Transportation arrangement is available both for non-medical purposes as well as transportation to doctors' appointments.
At Westside Rehab & Care Center, dining options are tailored to accommodate special dietary restrictions if needed. Residents can enjoy restaurant-style meals served in a spacious dining room where they can socialize with fellow residents.
Engaging in various activities is an important aspect of life at this assisted living community. Residents have access to concierge services that cater to their preferences and needs. Fitness programs are available within the fitness room while planned day trips offer opportunities for exploration outside the community. Resident-run activities contribute to fostering a sense of belonging within the community, with scheduled daily activities ensuring there is always something enjoyable happening.
Overall, the Westside Rehab & Care Center offers a comfortable and caring environment where residents can enjoy a vibrant and fulfilling lifestyle while receiving the support and assistance they need.
Westside Rehab & Care Center is located at 601 North Columbia, West Frankfort, IL 62896 in Williamson County, Illinois
Westside Rehab & Care Center on seniors.fyi includes 3 photos including images showing building, outdoor, garden, pathway, tree, brick wall, grass, landscaping, and more.
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