Westside Rehab & Care Center
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601 North Columbia, West Frankfort, IL 62896
For more information about senior living options: (844) 490-3973
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The staff are described as superstars in providing long-term care. Residents are reported as much happier, with friendly staff who promptly meet needs. Since Axiom took over, changes are seen as positive, with sweet, respectful employees and happier residents. The CNAs, cooks, and the entire Axiom team are helpful, supportive, and absolutely phenomenal. The team goes above and beyond in event planning, holiday celebrations, and crafts for residents. The facility is a great place with friendly and caring staff. The facility is highly recommended by reviewers.
The reviewer was not impressed with the facility. The bathroom contained fecal matter on the walls, toilet, and bath seat from the previous occupant, which the reviewer had to clean for their client. The trash was full and had not been emptied for a long time, and the reviewer ended up emptying it. The reviewer stood at the nurses' station for about five minutes before being acknowledged. The reviewer gave 0/10 stars and urged better treatment, respect, and dignity for residents.Across a string of heartfelt reviews, Axiom emerges as a place many families feel genuinely grateful to have found for their loved ones. The tone is consistently warm and praising, with families and friends highlighting the people who make daily care feel personal and attentive. The stories celebrate a culture of kindness where administration, nurses, CNAs, kitchen staff, housekeeping, and even those behind the scenes are recognized for going the extra mile.
The recurring message is that care at Axiom goes beyond the basics. Reviewers describe a place where residents are treated with dignity and warmth, and where staff members are described as "super stars" for their dedication. The praise spans roles and functions - from the clinical to the logistical - emphasizing that excellent care is a team effort. Families note the friendliness of the environment and the willingness of staff to stop, say hello, and make residents and their families feel seen and valued. In short, many reviewers say they would highly recommend Axiom to others in a heartbeat.
A common theme is the transformation that some families attribute to Axiom's leadership after the transition from Westside. Several reviewers share that loved ones are happier since Axiom took over, with residents noting that staff are "so nice" and that if something is needed, it gets done promptly. The sentiment is that the changes have produced a more positive atmosphere where residents appear more content, and where families feel reassured by the visible attentiveness of the team. The sense conveyed is one of improvements that touch daily life - friendliness, respect, and a sense of being cared for.
Another thread centers on the breadth of gratitude directed at the entire Axiom family. One extended note describes not only the care provided but also the practical support surrounding a loved one's move, including phone calls and coordinated transportation. The writer recounts a specific, generous show of support from CNAs, cooks, and the broader Axiom team, calling them "absolutely phenomenal" and expressing heartfelt appreciation for the past two weeks. These stories frame Axiom as more than a facility - it's a community that comes together to support families in moments that matter.
In addition to the daily care, reviewers point to the social and recreational energy of the facility. The team is praised for its event planning, holiday celebrations, and crafts that engage residents and demonstrate a commitment to enriching the residents' lives. Comments like "the team here goes above and beyond" highlight a culture that values connection, celebration, and meaningful activities as part of the overall care experience. This perspective reinforces a sense that Axiom is actively building a lively, inclusive, and caring community.
Not all feedback, of course, is uniformly glowing. One review offers a stark, cautionary note, describing a disturbing experience with cleanliness and responsiveness. The writer recounts finding feces on bathroom walls, a full trash can that had not been emptied, and a noticeable delay at the nurses' station before being acknowledged. The reviewer labeled the experience with a harsh rating and urged greater attention to dignity and respectful treatment. This perspective serves as a sobering counterpoint to the otherwise overwhelmingly positive sentiment and highlights the importance of maintaining high standards consistently.
Despite that solitary negative experience, the remaining voices converge on a consistent core: Axiom is seen as a place where residents are cared for with warmth, where staff across disciplines are recognized for their professionalism and friendliness, and where families feel heard and supported. Several brief endorsements reinforce this view - statements that the staff is friendly and caring, that the team is professional, and that the facility feels like a welcoming and supportive environment. Taken together, these short reflections complement the longer, more expansive testimonials by underscoring a shared impression of reliability, kindness, and good-hearted service.
Overall, the collection of reviews paints a portrait of Axiom as a community defined by compassionate care and a people-first approach. The praise for administration, nurses, CNAs, and support staff speaks to a cohesive culture in which every member contributes to residents' well-being. The positive notes about improved conditions since the transition from Westside, the gratitude for attentive communication, and the emphasis on meaningful activities all point to a facility that many families trust and respect. The occasional critical voice reminds readers that there is always room for growth and heightened attention, but it does not negate the overarching message: Axiom is viewed by most as a place where care, dignity, and genuine kindness are at the heart of daily life.
96 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Westside Rehab & Care Center in West Frankfort, IL is a vibrant and well-equipped assisted living community that offers a wide range of amenities and care services to its residents. The community is conveniently located near pharmacies, physicians, restaurants, places of worship, and hospitals.
Residents at Westside Rehab & Care Center can enjoy a variety of amenities designed to enhance their comfort and convenience. These include a beauty salon where residents can pamper themselves, cable or satellite TV for entertainment, community-operated transportation for easy accessibility to nearby destinations, a computer center for staying connected with loved ones, and a fully furnished environment for comfortable living. Additionally, there is a gaming room, small library, outdoor space for relaxation or gardening activities, and Wi-Fi/high-speed internet access throughout the facility.
Care services are available round-the-clock to ensure residents' safety and well-being. There is a 24-hour call system and supervision to address any needs that may arise at any time. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Additionally, residents will receive medication management support and have access to special dietary restrictions like diabetes diets. Transportation arrangement is available both for non-medical purposes as well as transportation to doctors' appointments.
At Westside Rehab & Care Center, dining options are tailored to accommodate special dietary restrictions if needed. Residents can enjoy restaurant-style meals served in a spacious dining room where they can socialize with fellow residents.
Engaging in various activities is an important aspect of life at this assisted living community. Residents have access to concierge services that cater to their preferences and needs. Fitness programs are available within the fitness room while planned day trips offer opportunities for exploration outside the community. Resident-run activities contribute to fostering a sense of belonging within the community, with scheduled daily activities ensuring there is always something enjoyable happening.
Overall, the Westside Rehab & Care Center offers a comfortable and caring environment where residents can enjoy a vibrant and fulfilling lifestyle while receiving the support and assistance they need.
Westside Rehab & Care Center is located at 601 North Columbia, West Frankfort, IL 62896 in Williamson County, Illinois
Westside Rehab & Care Center on seniors.fyi includes 3 photos including images showing outdoor, building, garden, pathway, tree, brick wall, grass, landscaping, and more.
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