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Rosewood Care Center Of Alton

Rosewood Care Center Of Alton is a nursing home community in Alton, IL.

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Rosewood Care Center Of Alton

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Rosewood Care Center Of Alton Rosewood Care Center Of Alton Rosewood Care Center Of Alton

3490 Humbert Road, Alton, IL 62002

For more information about senior living options: (866) 208-4318

3.7 from 116 reviews
5 stars
66
4 stars
12
3 stars
4
2 stars
3
1 stars
31

Overall Review of Rosewood Care Center Of Alton

common 22 reviews mention this

Friendly, attentive staff stand out

Residents and families repeatedly describe staff as friendly, attentive, and helpful.

Across many reviews, people highlight staff being pleasant to interact with and responsive to requests. Several mention specific moments where staff helped with questions, documents, care needs, or comfort during visits. Even when reviewers raise serious concerns, other comments still describe parts of the team as kind and professional.

caveat 14 reviews mention this

Care quality complaints cluster around staffing

Some reviewers describe unsafe-feeling care tied to understaffing and slow response.

A recurring negative theme is staffing levels and delays: call lights not being answered quickly, missed check-ins, and residents allegedly left in bed for long stretches. Several reviews also describe severe outcomes or preventable issues, including wounds/bed sores and failures around medical attention. Others report problems with medication handling and follow-through on orders, which drove dissatisfaction for multiple families.

common 9 reviews mention this

Cleanliness is often praised, with exceptions

Many reviewers say the facility is clean and well kept.

Many reviews describe the building as clean and organized, with no lingering odor or trash. At the same time, a few reviewers report strong urine smell or other cleanliness-related issues, including clutter or concerns about how care spaces were maintained. Overall, cleanliness comes up often, but it is not uniformly mentioned in a positive way.

common 6 reviews mention this

Dining gets mixed feedback

Dining satisfaction varies, with both positive and negative comments about meals.

Some families say meals are good and that their loved ones ate well, including comments about routine and preferences. Other reviewers complain about meal timing, organization in dining, cold food, and limited or unsuitable options for dietary needs. A few also mention difficulty getting specific items or responsiveness around food requests.

caveat 2 reviews mention this

Activities are described differently by families

Activity experiences vary, with some reviewers saying there are few options.

One review describes activities as abundant and fun, while another says there were basically no activities beyond physical therapy. Because these come from different families, the picture is inconsistent rather than uniformly high or low.

caveat 2 reviews mention this

Maintenance issues affect comfort

Some comfort concerns center on fixing the air conditioning.

Multiple reviewers mention AC needing repair or not being fixed promptly. In the same conversations, comfort and attention to day-to-day needs are part of the broader concern about how issues are handled.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 137 resident community capacity 137 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Lambert-St Louis International (17 miles away) Lambert-St Louis International (17 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Popeyes Louisiana Kitchen (0.6 miles)
  • McDonald's (0.7 miles)
  • Chinese Buffet (0.7 miles)
  • Wendy's (0.8 miles)
  • St Louis Bread Co. (0.8 miles)
  • Applebee's (1 miles)
  • Captain D's (1.2 miles)

Pharmacies

  • Schnucks (0.8 miles)
  • CVS Pharmacy (0.9 miles)
  • CVS Pharmacy (1.5 miles)
  • Walgreens (1.6 miles)
  • Health Mart Pharmacy (1.8 miles)
  • CVS Pharmacy (2.1 miles)
  • Sheilds Family Pharmacy (2.2 miles)

Physicians

  • Performance Eyecare (1.1 miles)
  • Family Physicians of Alton (1.1 miles)
  • JCH Mecical Group (1.7 miles)
  • Saint Anthonys Sleep Studies (1.7 miles)
  • Barnes Retina Institute (1.8 miles)
  • Alton MultiSpecialists (1.8 miles)
  • Alton Internal Medicine (1.8 miles)

Hospitals

  • Saint Anthony's Health Center (1.4 miles)
  • Saint Anthony's Health Center (1.7 miles)
  • Alton Memorial Hospital (1.8 miles)
  • Alton Memorial Surgery Center (1.9 miles)
  • Saint Anthony's Medical Equipment (2.2 miles)
  • Getwebbed Net (2.6 miles)
  • Christian Hospital (11.4 miles)

Places of Worship

  • Elm Street Presbyterian Church (1.8 miles)
  • Millennium Temple Church of God in Christ (2.3 miles)
  • Saint Peters Lutheran Parsonage (12.6 miles)

Cafes

  • Maeva's Coffee (2.2 miles)
  • Cracked Egg Coffee & Diner (7.8 miles)
  • Starbucks (11.3 miles)

Parks

  • Garfield Park (2.6 miles)
  • Gordon Moore Park (2.7 miles)
  • Piasa Park (3.2 miles)
  • Glazebrook Park (3.2 miles)
  • St Ferdinand Park (12.6 miles)

Transportation

  • U-Haul Moving & Storage (3.6 miles)
  • U-Haul Moving & Storage (10 miles)

Frequently Asked Questions

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