Bennett Hills Rehabilitation
Save1220 Montana Street, Gooding, ID 83330
For more information about senior living options: (844) 490-3973
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The staff at Bennett Hills are a very compassionate group of caregivers. The staff are wonderful, caring, and kind. Most staff are kind and helpful. Bennett Hills is a wonderful place for rehabilitation. Visitors are impressed by the friendliness, helpfulness, and informativeness of the staff, and the building is beautiful. An amazing healthcare provider named Scott went above and beyond to assist a resident. The facility is clean, and care is phenomenal. The home-like environment makes residents feel like family. Bennett Hills has a small hometown feel with compassionate staff who care for residents. The facility offers great food with many choices and stellar activities.
The call light response time was inconsistent, ranging from a few minutes to over an hour, requiring the resident to call from their own phone to get attention. Medication delivery was repeatedly delayed due to poor staff communication, with multiple missed meals or medications for dialysis trips and some medications not given at all. Administration was described as a nightmare with extremely poor communication with families; bed/room calls went unanswered for long periods, and residents yelled for help. A DNR was reportedly allowed for a cognitively impaired resident, and admissions paperwork could not be located. The doctor and pharmacist reportedly changed most medications at once, leaving the resident constantly sleepy, confused, depressed, and dizzy. Family input regarding care was not considered, with staff seeming determined to start over rather than listen to informed caregivers. There were no social programs, and residents reportedly sat or lay in their rooms all day. The reviewer would not recommend the facility and would not choose it for a loved one. Basic care needs were neglected at times, such as a resident waiting in urine for over an hour because no one responded to restroom calls. The stay was described as the worst four weeks of life.Bennett Hills emerges in these accounts as a place that many families and residents genuinely appreciate for its warmth and character, even as others express serious concerns about care gaps and administrative communication. Across multiple voices, the common thread is a sense of a small, home-like environment where compassionate staff and a friendly atmosphere can make a meaningful difference in daily life. Several reviewers emphasize the facility's welcoming feel, describing it as a "home" where residents become part of a caring community, and praising the nurses, CNAs, and therapists who work hard to meet evolving needs. The building itself is repeatedly commended for its cleanliness, beauty, and inviting layout, which some visitors specifically note as enhancing the overall experience and comfort for residents and their families.
A recurring positive note centers on the people who staff Bennett Hills. Reviewers speak highly of nurses' willingness to help and CNAs who stay on top of residents' needs, describing a team that can be responsive and attentive in the moment. Several accounts highlight the presence of a supportive therapy team and a sense that staff genuinely take pride in their work and in serving the residents. Visitors and family members often recount thoughtful, personalized care moments, such as a staff member taking extra steps to ensure a resident's needs are understood and addressed. There are also upbeat mentions of administrative leadership making an effort to improve the facility, with hints of new leadership bringing fresh energy to the organization and a more concerted effort to engage with families and residents.
The experiential highlights extend to the everyday rhythms of life at Bennett Hills. Some reviewers celebrate not only practical care but also the social and recreational dimensions that contribute to a home-like atmosphere - plenty of activities, a variety of food choices, and opportunities to connect with others. A visitor praised the building tour and the informative, welcoming demeanor of staff, which helped paint a picture of a facility that values transparency, aesthetics, and resident engagement. In at least one notable anecdote, a staff member went above and beyond by helping a daughter reconnect with her mother via an unlocked cell phone, illustrating the kind of personalized, considerate problem-solving that residents and families hope to encounter.
Yet the portrait is not uniformly rosy. A substantial number of reviews foreground persistent concerns about communication, timeliness, and reliability of care. Several residents and families describe call-light response times as erratic, ranging from a few minutes to over an hour, with some reporting the need to escalate by calling the front desk just to get attention. This sense of uneven responsiveness undermines perceived safety and trust, especially for residents who may need urgent assistance. Other accounts point to systemic communication gaps that ripple through daily routines - delays in medication delivery linked to unclear or failing internal communication between staff and physicians.
Medication management emerges as a particularly troubling theme in some reviews. There are multiple references to doses being delayed, omitted, or inappropriately altered without timely or satisfactory explanations to families. One account notes that a resident was not given meals or medications for a dialysis trip on several occasions, and others recount instances where portions of medications were missed entirely. In one emotionally charged narrative, a family member describes an experience that felt like the "worst four weeks" of life, underscoring how critical consistent medication and nutrition are to a resident's wellbeing and how distressing lapses can be for families.
Safety and dignity concerns also surface in a few stories. A specific experience describes a resident who required assistance with basic needs but faced prolonged delays in bathroom assistance, leaving her in discomfort and distress. There are mentions of a patient who could no longer write a DNR and the confusion around admissions paperwork, which contributes to a sense that important records and directives are not being managed with the clarity families expect. Some reviews describe a pattern of changes to medications by doctors and pharmacists that leave residents feeling sleepy, confused, and unsettled, contributing to perceptions of a lack of coordination between care teams and families.
Beyond the care delivery, some reviewers criticize the administration for insufficient outreach and transparency. Comments speak to a lack of proactive information sharing - no schedules or policies are volunteered, and families must actively request information. This has translated into a perception that families are left feeling out of the loop, with important decisions and updates requiring persistence to obtain. A broader critique points to a perceived absence of social programs or structured activities for residents, which contrasts with the warmer, more engaged daily life described elsewhere. In sum, for some families, the administrative side of Bennett Hills can feel distant or unresponsive, even as individual caregivers locally demonstrate compassion and competence.
Amidst these divergences, several voices converge on a nuanced conclusion: Bennett Hills is a facility with substantial strengths in creating a familial, welcoming environment and delivering compassionate, person-centered care, while also facing significant challenges in consistency, communication, and systemic coordination. The contrast between heartwarming, resident-focused moments and reports of delayed responses or medication-related disarray highlights the complexity of running a senior care setting where every day demands precise coordination among many moving parts. For families evaluating Bennett Hills, the takeaway is to weigh the evident warmth and attentiveness of frontline staff against the serious concerns raised about responsiveness, medication management, and administrative transparency. Visiting the facility, meeting the care team, and asking pointed questions about call-light protocols, medication scheduling, and family communication would be prudent steps in forming an informed impression.
In the final analysis, Bennett Hills presents a picture of care that can be deeply meaningful and reassuring, especially when residents experience the tenderness of a close-knit care team and the comfort of a home-like atmosphere. At the same time, the facility's reputation is marred by reports of inconsistent responsiveness, medication lapses, and administrative gaps that have caused real distress for residents and their families. This dual portrait invites prospective residents and their families to look beyond selective anecdotes and gather a comprehensive understanding through tours, conversations with current residents and staff, and careful review of how the facility handles emergency responses, medication administration, and family communication. The best path forward is to approach Bennett Hills with a clear set of questions about how care plans are coordinated, how quickly help is provided when a call light is pressed, and how families receive timely updates about their loved ones' health and daily routines.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bennett Hills Rehabilitation in Gooding, ID is a comprehensive assisted living community that offers an array of amenities and care services to meet the needs of its residents. The community features a beauty salon, cable or satellite TV, a computer center, a fitness room, a gaming room, and a small library for leisure activities. Residents can also enjoy the outdoors in the garden or utilize the outdoor space. The dining room offers restaurant-style dining with special dietary restrictions taken into consideration.
The care services provided include 24-hour call system and supervision for round-the-clock support. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management is provided to ensure proper administration of medications. The community also offers diabetes diet plans and meal preparation services.
To promote mental wellness, Bennett Hills Rehabilitation offers a mental wellness program and various resident-run activities that encourage socialization among residents. Planned day trips and scheduled daily activities are organized to keep residents engaged and entertained.
In terms of location, there are cafes, pharmacies, physicians' offices, restaurants, transportation options including non-medical transportation arrangement and transportation to doctors' appointments nearby the community. There are also multiple places of worship within close proximity for spiritual support. Additionally, there is a hospital nearby for easy access to medical care if needed.
Overall, Bennett Hills Rehabilitation provides a comfortable and supportive environment where seniors can receive assistance with their daily living needs while enjoying various amenities and engaging in enriching activities within conveniently located surroundings.
Bennett Hills Rehabilitation is located at 1220 Montana Street, Gooding, ID 83330 in Lincoln County, Idaho
Bennett Hills Rehabilitation on seniors.fyi includes 5 photos including images showing windows, interior, exercise equipment, stairs, handrail, natural light, physical therapy, living room, and more.
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