St Luke's Rehab - Elks Sub Acute Rehab Unit

600 North Robbins Road, Boise, ID 83702

For more information about senior living options: (844) 490-3973

4 from 30 reviews
5 stars
21
4 stars
1
3 stars
1
2 stars
0
1 stars
7

Skilled Nursing Facility

Overall Review of St Luke's Rehab - Elks Sub Acute Rehab Unit

Pros

  • pro St. Luke's Rehab is praised for helping patients improve to the point of discharge.
  • pro Brooke, the driving instructor, has a calming presence and clear explanations that aid understanding.
  • pro The staff at St. Luke's Rehab are wonderful and very helpful.
  • pro Dr. Kadyan and the rehab team are skilled, compassionate, and caring.
  • pro The facility is top-notch and the staff are 100% committed to patients' care and recovery.
  • pro The care and healing experienced at the center are remarkable.
  • pro The staff and therapists are attentive, friendly, and highly knowledgeable.
  • pro Therapists are top-notch and dedicated to patients' progress.
  • pro The wound center is described as the best.
  • pro Elks Rehab is described as the best for surgeries and family members, with strong recovery progress.

Cons

  • pro They criticized the direct patient care staff for spending time on personal phones, being slow to answer call lights, and poor room cleanliness with overflowing trash bins.
  • pro They described a horrible experience where sheets were stained with blood for days, showers were delayed, and administration seemed to care more about throughput than patient care.
  • pro They criticized billing practices, noting charges for physical therapy time that did not match the actual treatment time and unclear costs.
  • pro They called the triage process ludicrous and complained that scheduling an appointment required a 48-hour triage wait.
  • pro They described a minor-child session as disrespectful, with the therapist speaking about topics in front of the child, causing the child to panic, and indicating they would not return.
  • pro They stated that the occupational therapy was not satisfactory and that they would not send a family member back due to OT concerns.
  • pro They noted that the car used for the driving course was older and lacked a side grab bar, hindering transfers.
  • pro They stated that administration was difficult to work with and appeared focused on moving patients in and out quickly.

Review

A wide range of experiences emerges from these accounts, painting a picture of a rehabilitation network that delivers powerful, life-changing care while also revealing a few friction points in how care is organized and communicated. Across St. Luke's Rehab and related centers, the common thread is a deep dedication from staff to help patients regain both physical function and cognitive or emotional resilience. Many reviewers describe tangible progress toward recovery, smooth discharges, and a sense that their loved ones were in capable, compassionate hands during fragile moments.

Several stories underscore the effectiveness and warmth of the clinical staff. One reviewer watched as their brother improved so significantly - physically and cognitively - that discharge came sooner than expected. The caregiver emphasized the staff's updates and ongoing communication as a stabilizing force during an anxious transition home. In another, a wife who suffered a brain bleed and a subsequent stroke found not only top-notch clinical care but a morale-boosting blend of humor, compassion, and skilled expertise from Dr. Kadyan, the rehab department's lead, and a full team of doctors, nurses, CNAs, aides, and case managers. The sentiment was not merely professional competence; it was the sense that every member of the care team cared deeply about the patient's dignity and progress, with gratitude expressed as "infinite stars."

The human touch also stood out in specific programs. A driving rehabilitation course at St. Luke's Rehab featured a patient praising Brooke, the instructor, for her calming presence and thorough explanations that clarified the process. The reviewer highlighted a small but important gap - the car used for training was older and lacked a side grab bar to assist transfers - acknowledging the program's strengths while suggesting a practical improvement. Overall, the experience was described as well-organized and empowering, with the trainer's demeanor contributing meaningfully to the learner's confidence and success.

Beyond individual staff, several reviews celebrate the broader culture of care at the facilities. One patient who faced a lengthy stay away from home credited the professionalism and knowledge of the entire St. Luke's rehab team for exceeding expectations. Attentiveness from PTs, OTs, nurses, and aides - despite the challenges of operating during a pandemic - was repeatedly praised, with many reviewers noting how the team balanced clinical rigor with personal warmth. In a similar vein, stories of Elks Rehab and a dedicated wound center reflect continued appreciation for specialized care, whether addressing surgical recovery, stroke rehabilitation, or wound healing, with families expressing gratitude for the knowledgeable clinicians who helped their loved ones recover communication skills and regain independence.

Yet, not every experience met the same standard. A few reviewers described significant administrative and operational hurdles that marred otherwise positive clinical episodes. One reviewer criticized the triage process for scheduling pelvic floor physical therapy, arguing that the system's emphasis on routing patients to the "right" therapist created an unreasonably long wait - an impression fortified by the claim that a 48-hour triage window turned into a frustrating bottleneck. The sentiment was blunt: the triage approach felt impractical and out of touch with specific patient needs, especially when timely access to the right specialist was essential.

Other reviews highlighted concerns about transparency and timeliness in billing and scheduling. A patient recounted a confusing billing experience: initial evaluations, manual therapy, and exercise therapy were billed in ways that didn't clearly reflect the actual time spent with care, leading to feelings of being charged for services beyond what was delivered. The underlying message was clear: when patients take an active role in their care, they also deserve straightforward information about costs and a transparent accounting of what each appointment entails. This theme of financial clarity contrasted with the otherwise strong clinical experiences.

Hygiene, communication, and accessibility also surfaced as touchpoints for improvement. A particularly troubling account described blood stains on sheets and delays in meeting basic hygiene requests, such as showers, coupled with a miscommunication about whether a shower had occurred. The reviewer also referenced a policy tied to room numbers and a perceived indifference to sanitation, along with complaints about administrative responsiveness and a perception that patient movement and throughput were prioritized over individualized care. In addition, another review highlighted the strain of care on personal devices in the patient-care setting and slow response to call lights, raising concerns about how the daily rhythms of care could feel impersonal even when therapists were capable and kind.

The most pointed critiques came from a family whose experience with pediatric care felt misaligned with their expectations for respect, privacy, and emotional safety. They described a persistent sense of disrespect and a single distressing incident in which the child felt intimidated during therapy, culminating in a panic attack and a decision not to return. This review underscores the importance of ensuring that all patients - especially minors - have a safe, supportive environment where parents can participate in conversations and decisions about what is shared or discussed with a child. It also serves as a reminder that even excellent clinical outcomes can be overshadowed by experiences that erode trust and comfort.

Taken together, these accounts depict a health system capable of extraordinary rehabilitation outcomes and genuine compassion, while also revealing concrete opportunities for improvement. The praise for therapists, nurses, and clinicians is abundant and well earned, often paired with gratitude for how care helped patients regain function and confidence. At the same time, there are clear calls for streamlining scheduling and triage processes, improving financial transparency, tightening hygiene and housekeeping practices, and ensuring that all interactions - especially with children and families - respect boundaries and preserve dignity. Addressing these operational gaps could help convert many of these strong clinical experiences into complete, consistently exemplary ones across the board.

Features

Housing

  • 20 resident community capacity 20 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Boise Air Terminal (4 miles away) Boise Air Terminal (4 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

St. Luke's Rehab - Elks Sub Acute Rehab Unit in Boise, ID offers a vibrant and supportive environment tailored for individuals seeking recovery and rehabilitation. This assisted living community is thoughtfully designed to ensure comfort and convenience, featuring amenities such as cable or satellite TV, a fully furnished living space, a cozy dining room, and an inviting garden area where residents can relax and socialize. Housekeeping services maintain a clean and tidy environment, while each unit is equipped with a kitchenette for added autonomy.

Residents can enjoy delightful meals at the restaurant-style dining facility that accommodates special dietary restrictions, ensuring each individual’s nutritional needs are met. The community also boasts outdoor spaces perfect for leisurely strolls or relaxation in nature. For those who love to read, a small library provides access to books and resources.

At St. Luke's Rehab, care is paramount. The dedicated staff provides 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. Residents benefit from specialized care options including meal preparation services tailored to diabetes diets and comprehensive medication management. A mental wellness program is also available to support residents' emotional health.

Recreational opportunities abound with resident-run activities alongside scheduled daily events that foster engagement and companionship. The surrounding area is rich with amenities—residents enjoy easy access to 12 nearby cafes, 9 parks for outdoor enjoyment, 6 pharmacies for convenient healthcare needs, 36 physicians offering various specialties, 31 restaurants for diverse dining experiences, and 6 hospitals ensuring immediate medical attention if necessary.

St. Luke's Rehab - Elks Sub Acute Rehab Unit embodies a compassionate community focused on holistic well-being while providing essential rehabilitation services in a warm and welcoming setting.

Nearby Places of Interest

Hospitals

  • Idaho Elks Rehabilitation Hospital (0 miles)
  • Saint Alphonsus Regional Medical Center, Departments, Pediatrics (0.2 miles)
  • St Luke's MSTI Pediatric Oncology (0.3 miles)
  • Boise VA Medical Center (0.4 miles)
  • Careers at St Luke's (0.7 miles)
  • Maribel C Morrell (0.9 miles)

Physicians

  • Cordum Ann A MD (0.1 miles)
  • Family Medicine Health Center (0.1 miles)
  • St Luke's Clinic Nephrology Boise (0.2 miles)
  • St Luke's Clinic Maternal Fetal Medicine (0.2 miles)
  • St Luke's Idaho Cardiology (0.2 miles)
  • St Luke's Children's Bowel and Bladder Clinic (0.2 miles)
  • Idaho Urologic Institute Pa (0.2 miles)

Restaurants

  • The Lively (0.4 miles)
  • Tin Roof Tacos (0.4 miles)
  • Guido's Original New York Style Pizza Downtown (0.4 miles)
  • Tom Grainey's Sporting Pub (0.5 miles)
  • Chick-Fil-A (0.5 miles)
  • Moon's Kitchen Cafe (0.5 miles)
  • Bardenay Restaurant & Distillery (0.5 miles)

Cafes

  • Flying M Coffeehouse (0.4 miles)
  • Java Downtown Boise (0.4 miles)
  • Dutch Bros Coffee (0.6 miles)
  • Bacon (0.7 miles)
  • Slow By Slow Coffee Bar (0.7 miles)
  • Broadcast Coffee (0.8 miles)
  • Starbucks (1.1 miles)

Parks

  • Cecil D. Andrus Park (0.4 miles)
  • Municipal Park (1 miles)
  • Camel's Back Park (1.3 miles)
  • Fairview Park (1.5 miles)
  • Dog Island (1.6 miles)
  • Kathryn Albertson Park (1.7 miles)
  • Elm Grove Park (2 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • Rite Aid (1 miles)
  • Customedica Pharmacy Boise (1.3 miles)
  • O Zone Condom Shop (1.6 miles)
  • Walgreens (2.4 miles)
  • Shopko Pharmacy (2.6 miles)

Frequently Asked Questions

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