Kula Hospital in Kula, HI

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Kula Hospital in Kula, HI

100 Keokea Place, Kula, HI 96790

For more information about senior living options: (844) 490-3973

3.9 from 20 reviews
5 stars
13
4 stars
2
3 stars
0
2 stars
0
1 stars
5

Skilled Nursing Facility

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    Overall Review of Kula Hospital

    Pros

    • pro The staff treated visitors like family.
    • pro The hospital is well-organized and supports healing.
    • pro The ER doctor quickly identified the issue, and the care and service were impressive.
    • pro Great care is provided in a beautiful upcountry setting.
    • pro They received the best care and food, and the doctors and staff were cooperative.
    • pro The doctors are very nice.
    • pro The care was impressive, with professional and friendly staff that made the stay pleasant.
    • pro The hospital provides a best experience with kind, compassionate, and caring doctors, nurses, and techs.

    Cons

    • pro The hospital claims to have an emergency room but does not; it functions mainly as urgent care.
    • pro The reviewer describes the ER visit as the worst of their life, accusing staff of rude treatment and pressuring them for unrelated vaccines.
    • pro The staff allegedly joked during a time of need and failed to provide necessary medical attention, leaving the patient to stitch themselves at home.
    • pro The reviewer states that the facility is misrepresented as Kihei's closest emergency room, when Maui Medical Center is actually closer.
    • pro It is claimed that Kula Hospital cannot handle major emergencies such as heart attacks and has only two beds, functioning more like a nursing home and recovery center that stabilizes patients before transfer.
    • pro The customer service was described as the worst, with an operator hanging up during a request for a neurologist referral and rude behavior.
    • pro The patient was reportedly not allowed to use the bathroom alone during a critical moment, indicating neglect.

    Review

    Kula Hospital in Kula, HI is best suited for seniors and other patients who want a small, hands-on hospital experience focused on post-acute recovery and rehab in a calm upcountry setting. The facility earns its stripes with intimate, patient-centered care where nurses and clinicians appear genuinely invested in daily progress. It excels for hip or fracture recovery, routine follow-up, and short inpatient stays where therapy - physical, occupational, and practical discharge planning - feels coordinated and personalized. For families prioritizing warmth, continuity, and a team that communicates clearly about goals and timelines, this setting delivers results that feel tangible and reassuring.

    That said, this community is not the answer for everyone. Those facing high-urgency medical needs or requiring a full-service emergency department should look elsewhere. The ER designation is misleading in several reviews: the hospital operates with a very limited acute capacity (two beds) and routinely stabilizes major events before transferring to a larger facility. For potential heart attacks, strokes, or other life-threatening conditions, Maui Medical Center or a larger hospital with robust 24/7 capabilities is a far safer default. In short, Kula Hospital functions best as a recovery and outpatient-focused hub rather than a comprehensive emergency resource.

    On the upside, the strongest underpinnings are the people and the atmosphere. Multiple reviewers highlight staff who feel accessible, organized, and sincerely caring, with nurses and doctors who are cooperative and attentive. The swing unit and other care teams are described as professional yet approachable, making hospital stays feel less clinical and more collaborative. The upcountry setting is repeatedly cited as a healing backdrop, and food quality alongside general comfort enhances overall experience. For patients who place a premium on dignity, responsiveness, and a sense of family within a medical environment, these positives form a compelling value proposition.

    The main drawbacks center on scope and consistency. The misalignment between marketing and reality regarding emergency care is a real irritant for some families, especially when urgent needs arise. The two-bed constraint and the hospital's tendency to stabilize and transfer major events mean that not every critical situation will be managed on site, which can be jarring for families accustomed to seamless emergency care. A few firsthand reports of uneven customer service - such as a terse interaction with an operator - underscore that the experience can vary by staff shift or department. Add in the broader impression that the facility leans more toward recovery-oriented care than comprehensive hospital services, and it's clear why some prospective residents will want an alternative.

    In balancing pros and cons, the benefits of close, compassionate care and a well-organized rehab pathway often outweigh the limitations for its core mission. For someone navigating post-acute recovery after a hip fracture, knee procedure, or similar surgery, the combination of attentive staff, clear discharge planning, and a soothing setting can shorten the road to independence and reduce anxiety for families. However, the constraints around emergency capacity, bed availability, and occasional service-variable experiences should be counted as real risk factors. If a need for rapid escalation or broad specialty access exists, the drawbacks grow correspondingly heavier.

    The practical takeaway is straightforward. This community is a strong choice for families seeking a high-touch, recovery-focused environment where staff genuinely invest in healing and daily progress. It is less suitable for anyone whose plan hinges on 24/7 emergency services, multiple on-site specialists, or scalable capacity to handle significant acute events. Prospective residents should verify discharge-to-home pathways, confirm therapy intensity and schedules, and set explicit expectations about what stays on site versus what is transferred. Tour a few days, talk with admissions about transfer protocols, and weigh whether the intimate, patient-centered vibe aligns with the level of emergency readiness and breadth of services required. If those are the priorities, Kula Hospital stands out as a prudent, capable partner in recovery; if not, exploring larger facilities with full ER capabilities is a prudent hedge.

    Features

    Housing

    • 105 resident community capacity 105 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Kahului (14 miles away) Kahului (14 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Kula Hospital in Kula, HI is an assisted living community that offers a wide range of amenities and care services to its residents. The community features a beauty salon where residents can get pampered and feel their best. Cable or satellite TV is available in each room to provide entertainment and relaxation. Community operated transportation is provided for non-medical needs, making it easy for residents to run errands or explore the surrounding area.

    A computer center is available for residents to use, along with Wi-Fi/high-speed internet throughout the community. A dining room serves restaurant-style meals prepared by the staff, accommodating special dietary restrictions as needed. Housekeeping services are provided to ensure cleanliness and comfort.

    The community offers various recreational facilities for residents to enjoy. A fitness room allows residents to stay active and maintain their physical health. A gaming room provides entertainment and the opportunity to socialize with fellow residents. Outdoor space, including a garden, allows for relaxation and fresh air.

    For convenience, each resident's room is fully furnished and has a private bathroom. Move-in coordination helps make the transition into the community seamless. Telephone service is available for communication purposes, along with transportation arrangements for medical appointments.

    In terms of care services, Kula Hospital provides 24-hour call system and supervision, ensuring that assistance is always available when needed. Trained staff are available to help with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that residents take their medications safely and accurately.

    The community also offers a mental wellness program to promote emotional well-being among residents. Special dietary restrictions are accommodated, including diabetes diets. Transportation arrangement is provided for both non-medical needs and doctor's appointments.

    A variety of activities are offered at Kula Hospital to keep residents engaged and entertained. Concierge services are available to assist with any requests or reservations. Fitness programs help keep residents active and healthy. Planned day trips offer opportunities for exploration and adventure. Resident-run activities allow residents to participate in decision-making and planning. Scheduled daily activities offer a structured routine and variety of options for residents to choose from.

    In terms of the surrounding area, Kula Hospital is conveniently located near cafes, parks, pharmacies, restaurants, and other amenities. This allows for easy access to additional services and entertainment options.

    Overall, Kula Hospital in Kula, HI provides a comprehensive assisted living community with a range of amenities and care services designed to meet the needs of its residents.

    Nearby Places of Interest

    Kula, Hawaii is a picturesque area with a variety of amenities for seniors to enjoy. The town offers easy access to Kula Hospital for medical care and several pharmacies for prescriptions. In terms of dining options, there are quaint cafes like Grandma's Coffee House and upscale restaurants such as Monkeypod Kitchen and Lineage. For outdoor recreation, residents can visit Kula Park or Kalama Park for leisurely strolls or picnics. Additionally, there are reputable physicians like Ian Cholewa and Maui Medical Group nearby for any healthcare needs. With convenient transportation options available at Kahului Airport just 14.3 miles away, Kula provides a peaceful and well-rounded environment for senior living.

    Hospitals

    • Kula Hospital (0.1 miles)
    • Eyesight Hawaii - Maui (15 miles)

    Cafes

    • Grandma's Coffee House (0.3 miles)
    • Akamai Coffee (5.3 miles)
    • Whale's Tale (5.5 miles)
    • Honolulu Cookie Company (5.5 miles)
    • Mōkapo Market (5.6 miles)
    • Starbucks (6.6 miles)
    • Eskimo Candy (6.8 miles)

    Parks

    • Kula Park (4.4 miles)
    • Kalama Park (6.6 miles)
    • Legends (13.7 miles)
    • Lower Paia Park (14.9 miles)

    Restaurants

    • Kula Bistro (4.5 miles)
    • Monkeypod Kitchen (4.9 miles)
    • The Restaurant at Hotel Wailea (5.1 miles)
    • Matteo's Osteria (5.2 miles)
    • Manoli's Pizza Company (5.4 miles)
    • Lineage (5.5 miles)
    • The Pint and Cork (5.5 miles)

    Pharmacies

    • Wailea Pharmacy (4.9 miles)
    • Good Neighbor Pharmacy (4.9 miles)
    • Lamonts Gift & Sundry Shops, No 51 Four Seasons Resort (5.7 miles)
    • Safeway Pharmacy (6.9 miles)
    • Longs Drugs (7.1 miles)
    • Longs Drugs (7.2 miles)
    • Longs Drugs (13.6 miles)

    Physicians

    • Maui Psychiatry (5.1 miles)
    • Ian Cholewa (6 miles)
    • Maui Medical Group (6 miles)
    • Reisenauer Dermatology (6.4 miles)
    • Clinical Labs of Hawaii (7 miles)
    • Brian Stolley, MD (7 miles)
    • Dermatology and Laser Center of Maui (7.1 miles)

    Transportation

    • Delta Air Lines Ticket Counter (14.3 miles)
    • Hawaiian Airlines Counter (14.3 miles)
    • Kahului Airport (OGG) (14.3 miles)
    • Hawaiian Airlines - Premier Club (14.3 miles)

    Frequently Asked Questions

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