Care Homes By Hale Makua

Pros

• The staff at Hale Makua is described as helpful and patient, providing excellent care to the residents.
• Residents appear well taken care of and do not seem to lack anything they need.
• The facility is noted for being clean, reflecting a commitment to maintaining a pleasant environment for the residents.
• Many residents reportedly have no complaints about their treatment, indicating a positive experience overall.
• The staff’s dedication to caring for others is recognized as a special quality that not everyone possesses.

Cons

• The care from the nurses is equivalent to that of a prison.
• The facility does not provide worth to human beings' time or dignity.
• Staff declined to take the resident to the restroom upon request.
• There are serious concerns about the quality of care and treatment at this place.
• Many comments from others indicate a lack of satisfaction with the care provided.

Review

The reviews for Hale Makua present a stark contrast in experiences that highlight the complexities of long-term care facilities. On one hand, there is a heartfelt and distressing account from a family member who expresses deep dissatisfaction with the quality of care provided to their loved one. This reviewer warns others against bringing their relatives to Hale Makua, suggesting that it might be more humane to consider alternative measures than subjecting them to what they describe as a degrading environment. They emphasize the emotional turmoil that comes from witnessing their hanai auntie's treatment, which they equate to conditions found in prison rather than a nurturing care facility.

This reviewer passionately advocates for an investigation into Hale Makua due to perceived neglect and poor management. They share a poignant example of an incident where their aunt was denied assistance when she needed help using the restroom, illustrating what they categorize as a failure of staff to meet basic human dignity needs. The writer's tone conveys not only frustration but also urgency, as they hope for systemic changes within the organization—whether through new management or entirely new staffing, in order to better serve the kupuna (elders) entrusted to their care.

On the other side of this narrative stands another review that presents an entirely different perspective on Hale Makua. This reviewer shares positive impressions of the facility and its staff, praising them for being helpful and patient. They reflect on their interactions with staff members as consistently supportive and attentive. This contrasting view sheds light on how subjective personal experiences can significantly inform perceptions about care facilities; what may appear as neglectful behavior in one instance might be interpreted differently by others depending on individual circumstances and relationships with staff.

According to this positive reviewer, residents at Hale Makua seem well-cared-for and contented with their living situation. Their assertion that no resident has voiced complaints further underscores how different individuals' experiences can vary widely within the same institution. Here lies the complexity of gauging quality in assisted living environments: while some families may feel let down by service levels, others perceive a commitment to providing adequate support and respectful care.

Furthermore, cleanliness appears to be a notable aspect highlighted by both reviewers when discussing Hale Makua. The second review explicitly mentions that the facility maintains high standards of cleanliness—a crucial factor in assessing long-term care homes where health is paramount. Cleanliness not only contributes to residents' physical well-being but also affects psychological comfort; people tend to feel more secure when housed within tidy and organized settings.

Ultimately, these contrasting reviews provide vital insights into both sides of residential eldercare at Hale Makua. They illustrate how individual perceptions can lead to divergent narratives about similar environments based on personal encounters or relationships with staff members—underscoring the necessity for prospective residents' families to conduct thorough research before making informed decisions about long-term care options for their loved ones. As discussions around eldercare continue evolving across communities, it becomes increasingly important for facilities like Hale Makua to heed feedback from families and caregivers alike; such input can drive improvements aimed at enhancing service quality while ensuring dignified living arrangements for all residents involved.

Physicians

• Dr Baum/ Dr Inouye Office (0.2 miles)
• Maui Eye Center (0.6 miles)
• Eye Sight Hawaii (0.8 miles)
• Kaiser Permanente Clinic (0.9 miles)
• Pacific Cancer Institute (0.9 miles)
• Maui Medical Group (0.9 miles)
• Pacific Cancer Institute of Maui (0.9 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• Mina Pharmacy Maui (0.6 miles)
• Walgreens (0.9 miles)
• Mauliola Pharmacy (0.9 miles)
• Longs (1.1 miles)
• Longs Drugs (1.3 miles)
• Walmart Pharmacy (1.4 miles)

Restaurants

• Ramen Ya (0.5 miles)
• Koho Grill & Bar (0.5 miles)
• Oyako Tei (0.7 miles)
• Taco Bell (1 miles)
• KFC (1 miles)
• Tasaka Guri Guri Shop (1.1 miles)
• Ululani's Hawaiian Shave Ice (1.2 miles)

Cafes

• Starbucks (0.6 miles)
• Akamai Coffee (1.3 miles)
• Starbucks (1.6 miles)
• Wailuku Coffee Company (1.8 miles)
• Maui Snack Bar (2.6 miles)
• Maalaea General Store & Cafe (6.4 miles)

Hospitals

• Eyesight Hawaii - Maui (0.9 miles)
• Maui Memorial Medical Center (0.9 miles)

Parks

• Legends (1.3 miles)
• Iao Valley State Park (3.4 miles)
• Lower Paia Park (6.6 miles)
• Ho'okipa Beach Park (8.7 miles)
• Ukumehame Beach Park (9.1 miles)

Transportation

• Delta Air Lines Ticket Counter (2.6 miles)
• Hawaiian Airlines Counter (2.6 miles)
• Kahului Airport (OGG) (2.7 miles)
• Hawaiian Airlines - Premier Club (2.7 miles)

Places of Worship

• St Ann's Church (4.2 miles)