Holiday Kalama Heights

Pros

• Residents appreciate the cleanliness and spaciousness of Holiday Kalama Heights, noting that the atmosphere feels inviting and well-maintained.
• The staff members are described as friendly, helpful, and attentive, contributing positively to the overall experience at the facility.
• Many residents enjoy the variety of activities available throughout the day, fostering a sense of community and engagement.
• The facility offers amenities such as a library, pool, and pet-friendly policies, enhancing residents' quality of life.
• The dining area is considered pleasant, with options for three meals a day and fresh fruit available for residents at all times.
• The presence of 24-hour healthcare support on-site provides peace of mind for residents needing additional care.

Cons

• Residents frequently expressed concerns about the facility being short-staffed, which negatively impacted their overall experience.
• The meal service takes an excessive amount of time, with waits of one and a half to two hours reported.
• Some residents noted that the quality of care declined after Atria took over ownership, leading to dissatisfaction with management.
• The cleanliness of the common areas and exterior maintenance were perceived as needing improvement, with reports of surface cracks and the need for a fresh coat of paint.
• Several reviewers mentioned discomfort due to warm temperatures in units without air conditioning, particularly during hot summer days.
• There seems to be an issue with sporadic housekeeping services, leaving residents wanting more consistent support.
• The dining options were criticized for being repetitive among residents accustomed to different menus at other facilities.
• Some prospective residents felt that Kalama Heights was not their first choice due to its location and potential distance from family members.

Review

Holiday Kalama Heights, a senior living facility located in Kihei, Maui, has received mixed reviews from its residents and visitors. Many praise the community for its cleanliness, friendliness, and range of activities available to residents. The atmosphere is often described as welcoming and engaging, with staff members who are generally perceived as helpful and cordial. Visitors have noted that the property is well-maintained and offers several amenities such as spacious common areas, a library filled with resources, a beauty salon, a pet-friendly environment, and even physical therapy services.

Despite the positives, concerns about staffing levels have been a recurring theme among reviews. Residents frequently mention that the facility struggles with short staffing issues. This shortage appears to result in longer wait times during meal service—the average being around one and a half to two hours for meals—which has frustrated some residents. Many believe this situation could be remedied through improved pay for staff members in order to attract more qualified workers. In conversations that residents have had within the community, there seems to be a general sentiment that the quality of service has dipped since Atria took over ownership of the facility.

Meals at Holiday Kalama Heights seem to be both praised for their variety—three meals are provided daily—and criticized for their execution due to long wait times. For residents with dietary restrictions like diabetes, there is concern regarding meal options that align with their health needs. Although some visitors mentioned checking out menus while touring the facility, actual food samples were missed because they visited between meals or chose not to sample food due to other obligations.

While many aspects earn high marks—such as appearance (with clean and spacious rooms) and hospitality (with friendly staff)—the age of the building is also remarked upon by several reviewers who feel it may need updates soon. Some visitors noticed surface cracks on walls and suggested a fresh coat of paint would greatly improve aesthetics. Despite these observations regarding maintenance and upkeep of facilities, overall cleanliness remains rated highly.

The location itself presents another point of contention; while some appreciate being near the beach—with pleasant views available from certain units—others find Kihei’s traffic challenging when trying to access external locations or simply leaving the compound. A few reviewers expressed dissatisfaction concerning how isolated Kalama Heights feels compared to other facilities in Honolulu—it’s seen by some as their fourth or fifth choice given its distance from family members.

Lastly, various reviews touch on how protocols related to COVID-19 have shaped current operations at Holiday Kalama Heights. While measures in place seem reassuring for families concerned about their loved one's safety—including limited activities—some worry that restrictions have impacted social interaction among residents. Nevertheless, many individuals express positive feelings toward both staff responsiveness during this time and overall community health practices aimed at protecting resident well-being.

In conclusion, Holiday Kalama Heights stands out with numerous commendable qualities: beautiful surroundings close to nature's offerings, attentive staff members fostering an inviting environment filled with daily activities—all bundled under one roof along with necessary healthcare services when needed. Yet it must also navigate challenges tied mainly around staffing constraints leading to slower meal services amid rising costs annually against growing demands from those seeking independence within assisted living settings.

This part of Kihei, Hawaii offers a variety of amenities that cater to the needs of seniors looking for a comfortable and convenient living environment. With a selection of restaurants such as Ami Ami Bar & Grill and South Maui Fish Company nearby, residents can enjoy delicious meals without having to travel far. The proximity of Kalama Park provides a picturesque outdoor space for leisurely walks or relaxation. In terms of healthcare, there are several reputable physicians and pharmacies within close distance, ensuring easy access to medical services. Additionally, the presence of cafes like Starbucks and Akamai Coffee Co. offers opportunities for socialization and enjoying a cup of coffee with friends. Overall, this area presents a well-rounded community with essential services readily available for seniors seeking a peaceful retirement lifestyle in Kihei.

Restaurants

• Ami Ami Bar & Grill (0.3 miles)
• South Maui Fish Company (0.4 miles)
• Kihei Caffe (0.4 miles)
• Three's Bar & Grill (0.4 miles)
• South Shore Tiki Lounge (0.4 miles)
• Paia Fish Market South Side (0.4 miles)
• Southshore Grindz (0.7 miles)

Parks

• Kalama Park (0.4 miles)
• Kula Park (7.8 miles)
• Legends (9.4 miles)
• Ukumehame Beach Park (10 miles)

Physicians

• Maui Medical Group (0.4 miles)
• Ian Cholewa (0.6 miles)
• Brian Stolley, MD (1.2 miles)
• Dermatology and Laser Center of Maui (1.4 miles)
• Bejenaru, Heather George Martin Dermatology Associates (1.5 miles)
• Clinical Labs of Hawaii (1.7 miles)
• Reisenauer Dermatology (1.7 miles)

Cafes

• Starbucks (0.6 miles)
• Eskimo Candy (1.2 miles)
• Akamai Coffee Co. (1.5 miles)
• Mōkapo Market (2.5 miles)
• Whale's Tale (2.8 miles)
• Honolulu Cookie Company (2.9 miles)
• Akamai Coffee (3 miles)

Pharmacies

• Longs Drugs (1.5 miles)
• Longs Drugs (1.6 miles)
• Safeway Pharmacy (1.7 miles)
• Wailea Pharmacy (2.9 miles)
• Good Neighbor Pharmacy (2.9 miles)
• Lamonts Gift & Sundry Shops, No 51 Four Seasons Resort (3.3 miles)
• Longs Drugs (10.1 miles)

Hospitals

• Kula Hospital (6.1 miles)
• Maui Memorial Medical Center (11.1 miles)
• Eyesight Hawaii - Maui (11.2 miles)