Information last verified:
415 Pendleton Place, Valdosta, GA 31602
For more information about senior living options: (844) 490-3973
The facility is described as lovely, with staff who are consistently kind and take joy in caring for residents. The administrator is hands-on and makes the facility feel like home. The nurses and CNAs are caring, and the facility is clean with good food. The memory care unit is well-run, with an active program and a dedicated activity aide. The staff are amazing and go above and beyond in caring for residents. The staff communicate with families frequently and provide updates on residents.
The facility does not respond to calls or messages and lacks accountability. The facility is dirty and poorly maintained, with bugs crawling and ceiling tiles falling. The staff treat residents like a bother rather than providing care. Weekends and holidays are severely understaffed, leading to delays in assistance. Therapy services are misrepresented and under-delivered, with documented sessions not reflecting actual care. Safety and dignity concerns exist, including privacy being ignored during care and other mishandled incidents. Communication failures and unprofessional conduct are evident, including lost belongings and abrupt discharge decisions.This community is best suited for families in Valdosta seeking rehab or long-term care with a clear emphasis on memory care and a home-like, hands-on caregiving culture. Crestwood shines when families can visit regularly and participate in oversight, because the staff relationships and daily routines are what sustain residents. The memory-care unit is a particular strength, equipped with wander-control features and staff who specialize in dementia care, which makes it a compelling option for loved ones who need structure, safety, and meaningful engagement. The building’s traditional, lived-in charm is a plus for those who value a warm atmosphere over glossy interiors. Still, the age of the facility and a few operational gaps mean Crestwood may fall short for those demanding a brand-new campus or flawless logistics with every visit.
Alternatives make sense for families who cannot commit to frequent site visits or who require consistently reliable 24/7 staffing and spotless facilities. If a modern look, pristine interiors, and uniformly rapid problem resolution are non-negotiables, Crestwood will not meet expectations. Families with a history of communication gaps, delays in assistance, or disorganized discharge processes should consider other options in the area where staffing patterns and administrative responsiveness are more predictable. Likewise, for those seeking a contemporary campus with updated infrastructure, Crestwood’s older building may feel dated. In short, this community favors engaged families who can drive accountability and stay closely connected to care decisions.
On balance, Crestwood earns commendation for warmth and competence where it matters most. The caregiving staff, nurses and CNAs, are repeatedly described as genuinely caring and attentive, with a clean facility and solid menu options contributing to daily quality of life. The rehab program is praised for being goal-oriented and supportive, with therapists who push residents toward meaningful gains. The memory-care unit stands out for its active programming and dedicated staff, including hands-on leadership from an administrator who is seen as approachable and involved. Families frequently highlight transparent communication and a welcoming environment, translating into trust that loved ones are receiving attention and empathy. These practical strengths translate into real comfort for families who can stay engaged and monitor ongoing progress.
Yet the experience carries meaningful caveats. A persistent theme is under-staffing, especially on weekends, which translates to longer waits for assistance and intermittent lapses in care. Several reviews recount communication hurdles, messages not returned promptly, or critical issues not addressed until a crisis occurs, casting doubt on reliability when oversight wanes. The building itself shows its age: dated interiors, cluttered hallways, and occasional maintenance concerns that undermine perceived safety and comfort. Some reports describe inconsistent administrative decisions and troubling incidents around dignity, belongings, or discharge coordination. Medication management and timely doctor visits emerge as weak points, underscoring the need for vigilant family oversight. Taken together, these weaknesses erode confidence unless families stay actively involved and insist on clear lines of accountability.
There is a tangible path to offsetting the downsides, though. Proactive oversight can tilt Crestwood’s balance toward success, especially when families pair strong frontline care with explicit expectations and frequent check-ins. Requesting a designated primary nurse, insisting on regular progress notes, and establishing concrete response-time targets can help translate the caring culture into consistent outcomes. The memory unit’s specialized staff, wander-control measures, and a track record of responsive leadership provide a solid foundation for both transitional and long-term care. The rehab track, with dedicated therapists and practical coaching, offers tangible gains even amid staffing variability. Crestwood rewards families who demand accountability, advocate for timely interventions, and maintain an open dialogue with the care team.
In conclusion, Crestwood represents a pragmatic, value-forward option for rehab and memory-care in Valdosta, best matched with families who can stay closely involved and tolerate an older-institution aesthetic in exchange for genuinely caring staff and a robust memory-care program. Those who require flawless weekend coverage, a gleaming campus, or unwavering administrative responsiveness should explore alternatives. Prospective residents should tour during weekends to assess staffing patterns, ask pointed questions about therapy frequency and discharge workflows, and push for concrete communication protocols with the administrator. If choosing Crestwood, establish a clear, written care plan, designate a single point of contact, and insist on regular progress updates so the team’s compassionate strengths are leveraged while operational gaps are actively managed.
79 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Valdosta Regional (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.PruittHealth - Crestwood is an assisted living community located in Valdosta, GA. The community offers a wide range of amenities to enhance the lives of its residents. A beauty salon is available for residents to get pampered and maintain their personal grooming needs. Cable or satellite TV is provided for entertainment purposes, along with a gaming room for recreational activities.
Community operated transportation is available for residents who require assistance getting around town. A computer center allows residents to stay connected and engaged with the digital world. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the community's staff.
The fitness room encourages physical activity and wellness among the residents. The community also features a garden and outdoor space where residents can relax and enjoy nature. Housekeeping services are provided to ensure that the living spaces remain clean and comfortable.
Residents have access to private bathrooms for their convenience. A small library is available for those who enjoy reading and intellectual stimulation. Telephone services are provided, as well as Wi-Fi/high-speed internet access to keep residents connected to their loved ones.
Move-in coordination services are offered to help ease the transition for new residents. Non-medical transportation arrangements are provided, including transportation to doctors' appointments. A wellness center is available on-site to support the overall health and well-being of each resident.
In terms of care services, there is a 24-hour call system in place for emergencies or assistance needs. Trained staff members provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers.
The community accommodates special dietary restrictions, including diabetes diets and other special dietary needs. Meal preparation and service are provided by the staff members, ensuring that residents receive nutritious meals.
Medication management services are available to ensure that medications are taken correctly and on time. A mental wellness program is offered to address the emotional well-being of each resident.
Residents can participate in various activities offered by the community, including fitness programs and scheduled daily activities. Concierge services are available to assist residents with any needs or requests they may have. Planned day trips and resident-run activities provide opportunities for socialization and engagement.
PruittHealth - Crestwood is conveniently located near cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals. This allows residents easy access to various amenities and services in the surrounding area.
Pruitthealth - Crestwood is located at 415 Pendleton Place, Valdosta, GA 31602 in Lowndes County, Georgia
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