Crestwood Nursing Home in Valdosta, GA

Pros

• The facility is lovely, and the staff are always sweet and take joy in caring for the residents.
• The administrator is hands-on and makes the facility feel like home.
• The staff at all levels are caring and helpful.
• The physical therapists are supportive as they push residents to achieve all they need.
• The staff go out of their way to make residents feel at home and are incredibly patient and compassionate.
• The nurses and CNAs are caring, the facility is clean, and the food is good.
• The memory care unit is well cared for with an active program and a designated activity aide.
• Adrian, the administrator, does a great job.
• The staff are amazing and consistently update families on what is happening.
• It is a top-notch facility that treats patients with care and empathy.

Cons

• The reviewer calls the nursing home the worst due to extreme staff shortages and a lack of genuine care.
• The building is old and dilapidated, literally falling apart.
• The halls are cluttered with carts and boxes of stock.
• On weekends the facility is a ghost town with too few staff to assist residents.
• The reviewer would rate Crestwood with less than one star if that option were available.
• They caution others not to place their loved ones in this facility.
• The staff are described as unprofessional and uncaring, with an overall negative attitude.
• Therapy session documentation was falsified, with more sessions claimed than actually occurred.

Review

Crestwood Nursing Home in Valdosta is best suited for families seeking a warm, community-focused environment where frontline caregivers, including CNAs and nurses, deliver consistently compassionate care and where a robust Memory Care unit provides structured support for residents with dementia or Alzheimer's. It works well for those prioritizing rehab after surgery, long-term care with attentive daily oversight, and families who value regular updates from staff and administratively visible leadership. Veterans or families connected to veteran services will also find a receptive network of staff and coordinated support.

Those weighing alternatives should consider facilities that prioritize modern infrastructure, more predictable staffing around the clock, and a higher degree of administrative consistency. If a pristine, brand-new campus or a tightly controlled pace of care with minimal weekend fluctuations is non-negotiable, this site may fall short. Similarly, anyone needing highly aggressive medical oversight, very strict dietary management, or near-perfect responsiveness to every call bell 24/7 might want to explore options with demonstrably steadier weekend coverage and more rigorous administrative accountability.

The strongest positives here center on care culture and program depth. Residents and families repeatedly praise the staff's kindness and dedication, with administrators who are hands-on and engaged in daily operations. The Memory Care unit stands out for its cleanliness, active programming, and the presence of a dedicated activity aide, supported by a team that prioritizes patience and connection. Rehab services are frequently described as thoughtful and effective, with therapists who push residents to regain independence, and family members report meaningful progress and overall satisfaction with care delivery during post-acute stays and long-term residence.

However, several notable drawbacks recur in feedback. Weekend staffing gaps and longer response times for assistance are common themes, with some families feeling the care schedule becomes thinner outside the workweek. A few reviews describe dated physical surroundings and cluttered hallways, suggesting the building's 1960s-era footprint and limited renovation impact the experience in practical ways. There are also warnings about administrative gaps - lapses in communication, discharge handling, and inventory or property issues - that can erode trust if not promptly addressed. On occasion, concerns about menu planning for diabetic or cardiac patients and general consistency in oversight surface, underscoring the need for proactive, transparent management.

These strengths and weaknesses interact in ways that shape decision-making. For families prioritizing genuine caregiver warmth, visible leadership, and a well-staffed Memory Care program, Crestwood can deliver meaningful daily comfort and reliable updates, often offsetting concerns about the building's age or occasional weekend slowdowns. For those who insist on uninterrupted care, consistent weekend availability, and a modern, immaculate campus, this facility may require a more vigilant, ongoing advocacy stance or a quicker pivot to an alternative option. The key is to verify current weekend staffing levels, request a detailed care plan with response times, and scrutinize how administration handles incidents, medications, and family communications before committing.

In practical terms, families should schedule extended tours focused on the Memory Care unit, ask to meet the administrator and the head of rehab, and request recent samples of care logs, daily updates, and menu plans tailored to common cardiac or diabetic needs. Ask candidly about weekend coverage ratios, response times, and any recent remediation steps after reported gaps. If possible, arrange a trial respite or short-term stay to observe the cadence of care, the accessibility of staff, and the quality of interactions with residents. The bottom line is clear: Crestwood offers a dependable, compassionate core with meaningful memory-care programming, but success hinges on ensuring weekend reliability, administrative accountability, and ongoing communication to align expectations with lived experience.

This area of Valdosta, Georgia, is a convenient and accessible location for senior living. With several physicians' offices nearby, including the Valdosta Kidney Clinic and the Pearlman Cancer Center at South Georgia Medical Center, residents have easy access to medical care. Pharmacies such as Chancy Drugs and CVS are also within close proximity for medication needs. There are various dining options in the area, ranging from fast food chains like McDonald's and Burger King to local favorites like Andy's Wings and Things. The Hospital Authority of Valdosta and Lowndes County and South Georgia Medical Center are nearby for any emergency medical situations. For recreational activities, McKey Park offers a nice outdoor space for leisurely strolls. Overall, this neighborhood provides a balance of healthcare services, dining options, and recreational facilities suitable for senior living.

Physicians

• Valdosta Kidney Clinic (0.1 miles)
• Saurina Willy G (0.2 miles)
• Pearlman Cancer Center At South Georgia Medical Center (0.4 miles)
• Pathway Wellness Center (0.4 miles)
• Southland Valdosta Bariatrics (0.5 miles)
• Constant Care (0.5 miles)
• Choice Family Medicine & Acute (0.5 miles)

Pharmacies

• Chancy Drugs Of Valdosta (0.2 miles)
• CVS Pharmacy (0.3 miles)
• Walgreens (0.5 miles)
• Medical Center Pharmacy (0.5 miles)
• Hogan's Pharmacy (0.7 miles)
• Medicine Shoppe (0.8 miles)
• Winn-Dixie (1 miles)

Restaurants

• Andy's Wings and Things (0.2 miles)
• McDonald's (0.4 miles)
• Sonic Drive-In (0.5 miles)
• Burger King (0.7 miles)
• Arby's (0.7 miles)
• Wharf (0.7 miles)
• Hibachi Express (0.8 miles)

Hospitals

• Hospital Authority of Valdosta and Lowndes County (0.2 miles)
• Dasher Heart Center At South Georgia Medical Center (0.3 miles)
• Hospital Authority-Valdosta (0.3 miles)
• South Georgia Medical Center (0.7 miles)
• Greenleaf Center (1.2 miles)
• Greenleaf Center (1.4 miles)

Places of Worship

• Northside Baptist Church (0.6 miles)
• Vision Deliverance Tabernacle of Jesus C (1.2 miles)
• Baptist Collegiate Ministries (1.3 miles)
• District Valdosta (1.3 miles)
• First Presbyterian Church (2.1 miles)

Parks

• McKey Park (0.6 miles)

Cafes

• Starbucks (1.4 miles)

Transportation

• Azalea City Cab Co. (1.9 miles)
• Adel Taxi (1.9 miles)
• U-Haul Neighborhood Dealer (1.9 miles)