Gentiva Hospice

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Pros

• The reviewer had a great experience with Gentiva Hospice, especially during the last week of their mother's life.
• Gentiva Hospice provided exceptional care that surpassed their previous experiences with other providers.
• The staff at Gentiva, including Gay and Cassie, were hands-on and maintained constant communication with the family.
• The services offered by Gentiva helped keep the reviewer’s mother comfortable in ways that other providers did not.
• The reviewer highly recommends Gentiva Hospice to others seeking compassionate end-of-life care.

Cons

• The individual claims Gentiva is harassing their sister over the phone and their brother in person, causing distress during a difficult time in hospice care.
• There are accusations that Gentiva is making false claims about communication with the doctor at the hospice facility.
• The reviewer expresses frustration over Gentiva's apparent focus on saving money rather than providing proper care for a dying person.
• The reviewer warns others to avoid Gentiva due to their negative experience and suggests that someone will regret their choices.
• The negative experiences shared imply a lack of trust and reliability in Gentiva's communication and care practices compared to other providers mentioned.

Review

In the world of hospice care, patient dignity and family peace of mind are paramount. Recent experiences shared by families highlight the stark contrast between care providers in this sensitive sector. On one end, a family is expressing serious concerns regarding Gentiva Hospice’s practices, particularly from their Alpharetta, GA office. Reports of harassment towards a sister over the phone and intimidation towards a brother visiting a hospice facility raise alarming questions about the company's professionalism. The family claims that Gentiva has made dubious assertions about direct communications with the attending doctor at hospice—claims that were vehemently denied by the medical staff themselves. This situation paints a troubling picture of prioritizing profit over compassion, leaving families feeling marginalized during an already difficult time.

The distress caused by these interactions with Gentiva seems to overshadow their ability to provide quality care when it matters most. As financial pressures mount for healthcare facilities—especially those providing end-of-life services—families often find themselves at odds with companies attempting to cut costs at their loved ones' expense. This particular family's experience underscores how easily such situations can cross into unethical territory, making it imperative for patients and their families to remain vigilant about who they entrust with their care.

Contrasting this experience are heartfelt endorsements from other families who have received exemplary service from Gentiva Hospice during critical periods in their lives. One family recounts how Gentiva provided exceptional care for their mother in her final week alive—a stark reminder of how impactful compassionate service can be. They noted that the level of comfort and support offered was far superior to what they experienced with other providers before switching to Gentiva. Such testimonials reinforce the importance of effective patient management, particularly during life's most challenging moments.

The praises sing out specifically for staff members like Gay and Cassie, who were described as hands-on caregivers committed to maintaining communication with both patients and their families consistently throughout their mother's last days. During such vulnerable times, that constant presence can make all the difference—not just in terms of medical treatment but also emotional support for everyone involved. When families feel informed and supported through difficult decisions and processes, it alleviates some burden associated with grief.

Furthermore, this family's switch to Gentiva was influenced by recommendations from other trusted sources like Country Gardens, showcasing how referrals play an essential role in healthcare decisions where trust is crucial. Their longing to have made this transition sooner emphasizes a common sentiment among families grappling with similar challenges: timely access to compassionate care can lead not only to better outcomes for patients but also offer peace of mind for grieving loved ones.

However, these dual narratives present an urgent call to action for healthcare organizations like Gentiva Hospice: they must prioritize ethical practices and considerate interactions if they wish to build lasting relationships with families relying on them during trying times. For every positive testimonial praising compassionate care, there exists an equally telling account of mismanagement or indifference that could tarnish reputations built over years of work in such a delicate field. These contrasting experiences underline why personalized attention is not just appreciated—it is absolutely necessary in maintaining integrity within hospice care environments where sensitivity often dictates success or failure more than clinical competencies alone ever could.

In conclusion, navigating the complexities of hospice services requires diligence on behalf of both providers and recipients alike as each seeks out appropriate means through which comfort can be delivered amid suffering's grasping hold on life itself; lofty aspirations driven down by unyielding reality necessitate compassion above all else if true healing—even at life’s end—is ever conceivable or achievable once more.

Transportation

• U-Haul Mobility & Storage at Eagles Landing (0.3 miles)
• Enterprise Rent-A-Car (7.1 miles)

Physicians

• The Doctor's Office (0.8 miles)
• Atlanta Heart Associates (0.8 miles)
• Schmidt Todd A MD (0.8 miles)
• Stockbridge Pediatrics PC (0.9 miles)
• Hi Def Face and Body (0.9 miles)
• Shear, Glenn Shear and Freeman Eye Care (0.9 miles)
• Stockbridge Dental Group Pc (1 miles)

Pharmacies

• Walgreens (0.9 miles)
• CVS Pharmacy (1.1 miles)
• Moye’S Pharmacy (2 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (3.9 miles)
• Walgreens (4 miles)

Restaurants

• McDonald's (0.9 miles)
• Chick-Fil-A (1.4 miles)
• McDonald's (1.8 miles)
• Taco Bell (2 miles)
• Mrs. Winner's Chicken & Biscuits (2.1 miles)
• Bojangles' Famous Chicken 'n Biscuits (2.1 miles)
• Waffle House (3.2 miles)

Cafes

• Starbucks (1 miles)
• Queen Bee Coffee Company (6.1 miles)
• Ding Tea McDonough (6.5 miles)
• Starbucks (6.7 miles)

Hospitals

• Children's Healthcare (1.8 miles)

Parks

• Memorial Park (1.9 miles)
• Bud Kelley Park (6.7 miles)

Places of Worship

• St James the Apostle Catholic Church (4.9 miles)
• McDonough Presbyterian Church (6.2 miles)