New Generation Home Care, Inc

Pros

• The management team and staff are recognized for consistently delivering a remarkable job.
• The after-hours and on-call team are recognized for always being there to help.
• The service providers delivered excellent care to an elderly mother.
• The reviewer would recommend their services.

Cons

• The service is described as very rude and unprofessional.
• Payments are not made on time.
• The company should be shut down.
• The company has not paid three checks, indicating noncompliance.
• The company's noncompliance forced the reviewer to let go of a case they enjoyed.
• The reviewer's household has fallen into hardship due to the company's delays.
• The reviewer does not recommend the company for employment or personal service.

Review

The collection of remarks presents a mixed portrait of the organization, punctuated by strong praise for some teams while highlighting serious concerns in others. One reviewer opens with a heartfelt shout-out to the management team and staff, underscoring that they consistently do a remarkable job. The praise extends beyond the regular hours, specifically calling out the after-hours and on-call team as deserving of recognition. The tone here is warm and appreciative, emphasizing that these individuals are "always there to help" when needed and that their dedication has made a real difference.

In stark contrast, another voice in the mix delivers a blunt, negative assessment. This reviewer describes the service as "very rude and unprofessional," asserting a reluctance to pay on time. The sentiment is not merely critical of conduct but also alarmingly explicit about trust: they state they wouldn't let the company care for their loved ones and even contend that the company should be shut down. The language used conveys a deep level of dissatisfaction and concern about the organization's ethics and reliability.

A different testimonial offers a highly positive counterpoint, focusing on personal experience with care. The reviewer writes "Very puntual" and shares that the caretakers took "excellent care of my 85 years old mother." The conclusion from this account is strong and unequivocal: they would recommend the company anytime. This section emphasizes punctuality and quality of care for an elderly relative, presenting a compelling case for dependable, compassionate service.

Another perspective details financial and administrative frustrations that led to substantial personal consequences. The reviewer explains they have been waiting on three checks from the company and, as a result of noncompliance, had to let go of a case they enjoyed working on. They describe a process where initial paperwork needed to be done correctly,only to redo it and wait for confirmation. After corrections were reportedly acknowledged, the expectation was set for payment within two more weeks. The hardship caused by these delays is palpable, and the reviewer ultimately states a clear stance: they do not recommend the company for employment or personal service.

Taken together, the reviews reveal a tension between exemplary moments of care and reliability and troubling episodes of mismanagement and delayed payments. On one hand, there are stories of responsive leadership, dedicated staff, and compassionate care that make a real difference in people's lives - especially for elderly family members. On the other hand, there are serious warnings about rude behavior, unprofessional conduct, and financial practices that have real-world consequences, including hardship and a loss of trust.

This dual narrative suggests that experiences with the organization can vary dramatically depending on the encounter, the team involved, and the timing of financial and administrative processes. For potential clients or employees reading these accounts, the takeaway is nuanced: there can be outstanding, life-changing care and dependable service, but there is also a credible risk of delays, miscommunication, and conduct that undermines confidence. The contrast invites a closer look at internal processes, particularly around payment timelines, staff training on professional standards, and the consistency of after-hours support.

Ultimately, the stories call for balance and improvement. The praised aspects - responsive leadership, dedicated on-call teams, and commendable care for loved ones - are valuable strengths that the organization can build upon. Simultaneously, the criticisms highlight critical areas for growth: ensuring timely payments, maintaining professional conduct, and preventing administrative setbacks that can cause hardship for clients and families. Addressing these issues could help harmonize the positive experiences with the negative ones, transforming strong care into consistently reliable service across all aspects of the organization.

This part of Stockbridge, Georgia, offers a convenient and accessible location for senior living. With a variety of healthcare options nearby including physicians, pharmacies, and hospitals, residents can easily access the medical care they may need. In addition, there are several cafes and restaurants in the area for dining out or grabbing a quick bite to eat. For those who enjoy spending time outdoors, Memorial Park is just a short drive away. Overall, this neighborhood provides a mix of essential services and amenities that cater to the needs of seniors looking for a comfortable and convenient place to call home.

Physicians

• Shear, Glenn Shear and Freeman Eye Care (0 miles)
• Stockbridge Dental Group Pc (0.1 miles)
• Baby's First Images Ultrasound (0.1 miles)
• Atlanta Heart Associates (0.2 miles)
• Stockbridge Pediatrics PC (0.2 miles)
• Hi Def Face and Body (0.2 miles)
• The Doctor's Office (0.3 miles)

Cafes

• Starbucks (0.4 miles)
• Queen Bee Coffee Company (5.9 miles)
• Ding Tea McDonough (5.9 miles)
• Starbucks (6.2 miles)

Pharmacies

• Walgreens (0.4 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.8 miles)
• Moye’S Pharmacy (2.5 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.6 miles)
• CVS Pharmacy (4.5 miles)

Restaurants

• Chick-Fil-A (0.5 miles)
• McDonald's (1 miles)
• Taco Bell (1.2 miles)
• Bojangles' Famous Chicken 'n Biscuits (1.3 miles)
• McDonald's (1.7 miles)
• Mrs. Winner's Chicken & Biscuits (2.6 miles)
• La Parrilla Mexican Restaurant (2.8 miles)

Transportation

• U-Haul Mobility & Storage at Eagles Landing (0.8 miles)
• Enterprise Rent-A-Car (6.7 miles)

Hospitals

• Children's Healthcare (1 miles)

Parks

• Memorial Park (2.3 miles)

Places of Worship

• St James the Apostle Catholic Church (5.1 miles)
• McDonough Presbyterian Church (6.2 miles)