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2.2 from 139 reviews
5 stars
28
4 stars
14
3 stars
5
2 stars
7
1 stars
85
Overall Review of Laurel Park At Henry Med Center
caveat24 reviews mention this
Response time and staffing concerns
Residents and families report slow responses when help is needed.
A recurring theme in the reviews is delayed or missed assistance, including long waits after call buttons are used and difficulty getting staff attention. Several reviewers describe leaving residents in soiled clothing or urine for extended periods, along with concerns about bathing and toileting schedules. Understaffing is mentioned alongside examples of nights or evenings with limited coverage, which residents and families say made care feel inconsistent.
differentiator12 reviews mention this
Therapy is a frequent bright spot
PT and OT experiences vary, but many reviews praise therapy progress.
Many reviews describe physical therapy and occupational therapy as helpful, with some residents and families saying therapy helped them improve and return home. Where the reviews are critical, they tend to focus on therapy not occurring as expected or sessions feeling too brief. Even in mixed feedback, therapy staff are repeatedly named in positive ways, while other parts of daily care draw more complaints.
common6 reviews mention this
Food gets mixed feedback
Dining is mixed, with some praising meals and others criticizing quality.
Some reviewers say meals were good and that they had options, and one mentions dining services and servers positively. Others complain that food was not the right fit for dietary needs, was served poorly, or just did not meet expectations. The community offers restaurant-style dining, and reviews that focus on meals tend to align with residents noticing how food is served and whether it works for them.
common9 reviews mention this
Cleanliness is noticed either way
Reviews mention cleanliness both positively and as a serious issue.
Several families and residents say the facility is clean and that they did not notice odors, and one review specifically notes the building being well maintained. Other reviews describe dirty rooms, urine odor in hallways, and concerns about accidents not being cleaned promptly, including examples tied to missed diaper or change schedules. Across feedback, cleanliness appears closely connected to how care is delivered day to day.
common3 reviews mention this
Close-to-home convenience matters
Families value the location for easier visits and nearby care access.
A smaller but clear theme is that the facility is chosen because it is close enough for family members to visit regularly and oversee concerns. In reviews, proximity is described as a practical advantage when care needs require frequent check-ins. The community is also near local medical offices and pharmacies, which can make it easier for families to coordinate around appointments.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
89 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
William B Hartsfield-Atlanta International (14 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Piedmont Henry Radiation Oncology Center (0.1 miles)
Piedmont Physicians Obsetetrics and Gynecology Stockbridge (0.2 miles)
Kids Time Pediatrics (0.2 miles)
Caritas Medical Center (0.2 miles)
Covenant Care Pediatrics (0.2 miles)
Allergy & Asthma Specialists PC (0.3 miles)
Pain Management Atlanta (0.4 miles)
Pharmacies
Walgreens (0.3 miles)
Walgreens (1.5 miles)
Moye’S Pharmacy (2 miles)
CVS Pharmacy (2.2 miles)
CVS Pharmacy (2.9 miles)
CVS Pharmacy (3.5 miles)
CVS Pharmacy (3.8 miles)
Cafes
Starbucks (0.3 miles)
Ding Tea McDonough (6.6 miles)
Queen Bee Coffee Company (6.6 miles)
Eat More Korean (6.7 miles)
Starbucks (6.8 miles)
Restaurants
Chick-Fil-A (0.5 miles)
McDonald's (0.9 miles)
Taco Bell (1 miles)
Bojangles' Famous Chicken 'n Biscuits (1.1 miles)
McDonald's (2 miles)
Mrs. Winner's Chicken & Biscuits (2 miles)
Waffle House (2.7 miles)
Hospitals
Children's Healthcare (0.8 miles)
Transportation
U-Haul Mobility & Storage at Eagles Landing (1.2 miles)
Laurel Park At Henry Med Center on seniors.fyi includes 10 photos including images showing building, landscaping, interior, windows, outdoor, trees, dining, rocking chairs, and more.
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Porch, Brick Wall, Rocking Chairs, and House Exterior
Office, Waiting Area, and Reception
Courtyard
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