Laurel Park At Henry Med Center
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1050 Hospital Drive, Stockbridge, GA 30281
For more information about senior living options: (844) 490-3973
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The staff treat the reviewer pretty well and they have their own TV. The PT and OT at the facility are top-notch and helped the patient get back on their feet. The rehab center is fantastic, with clean rooms and a well-maintained environment. The staff at the facility took great care of the patient during their stay for therapy. The staff on the rehab floor were attentive and skillful in their care, providing excellent support for the patient's recovery.
The facility does not stay in contact with family members. Calls for help were going unnoticed and employees mistreated patients. The facility is way understaffed and lacks focus on the well-being of residents. Front doors are not locked after hours, violating Covid protocols. There is poor communication throughout the stay and lost belongings. Elderly residents are neglected, with dirty rooms and lack of bathing. Patients experience long response times for assistance. Wound care is severely lacking and there are shortages of necessary items like facemasks. Certain patients are treated differently than others, leading to unequal care. Nursing staff can be rude and unresponsive to pleas for help.Laurel Park at Henry Med Center, a facility that provides care and rehabilitation services, seems to be receiving mixed reviews from its residents and their families. While some reviewers praise certain aspects of the facility such as the food and the therapy staff, others express serious concerns about the level of care provided.
One recurring complaint among the negative reviews is the lack of communication and responsiveness from staff members. Family members claim that calls for help go unnoticed and that their loved ones are not being properly cared for. Some even mention instances where patients were begging for assistance or crying out for help with no response from the staff. This lack of attention has raised concerns about the well-being and safety of residents.
Another area of concern is staffing levels. Multiple reviewers mentioned that Laurel Park appears to be understaffed, leading to delayed response times when residents need assistance. This shortage of staff has also resulted in neglectful behavior towards patients, including neglecting to bathe them or leaving them in soiled bedding for extended periods.
The facility's disregard for Covid protocols is another significant issue raised by reviewers. Several individuals mentioned witnessing an outbreak within the facility and expressed dissatisfaction with how it was handled. One reviewer specifically noted that employees were mistreating patients and disregarding safety measures such as keeping front doors locked after hours.
Some reviewers also expressed disappointment with the overall management of Laurel Park. Claims were made about lost personal belongings, including expensive hearing aids and clothing items. Additionally, there were allegations of poor wound care practices, resulting in deteriorating conditions for some patients.
Despite these negative reviews, there are a few positive comments regarding specific departments within Laurel Park. The therapy staff received high praise for their professionalism and effectiveness in helping residents recover from surgery or injury. These individuals reported good experiences with both physical therapy (PT) and occupational therapy (OT). However, they did acknowledge shortcomings in patient care provided by other staff members.
In conclusion, Laurel Park at Henry Med Center has received mixed reviews regarding the level of care and attention provided to its residents. Concerns were raised about poor communication, inadequate staffing levels, neglectful behavior, lost personal belongings, and a lack of adherence to Covid protocols. However, some reviewers did have positive experiences with therapy services. It is important for individuals considering placing their loved ones in this facility to conduct thorough research and closely monitor the care provided to ensure the well-being of their family members.
89 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesLaurel Park at Henry Med Center in Stockbridge, GA is a vibrant assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents.
The community features a beauty salon where residents can get pampered and feel their best. They can also enjoy their favorite TV shows and channels with cable or satellite TV in their private rooms. For transportation needs, Laurel Park offers community-operated transportation as well as arrangement for non-medical transportation to doctors' appointments.
The computer center provides residents with access to technology, while the fully furnished accommodations ensure comfort and convenience. There is also a gaming room where residents can engage in friendly competition and have fun. The outdoor space and garden area allow for peaceful walks and relaxation amidst nature.
Housekeeping services are available to help maintain the clean and organized living environment. Each resident has their own private bathroom for added privacy. The dining room offers restaurant-style dining with special dietary restrictions taken into consideration.
Residents can enjoy quiet reading time in the small library or make use of the telephone facilities to stay connected with loved ones. Wi-Fi/high-speed internet is available throughout the community for connectivity purposes.
In terms of care services, Laurel Park ensures 24-hour call system and supervision to provide round-the-clock support to its residents. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure proper administration of medications, while meal preparation and service caters to individual dietary needs such as diabetes diet or special dietary restrictions.
The community focuses on mental wellness through its mental wellness program, emphasizing overall well-being of its residents. Transportation arrangements are made for convenience when it comes to accessing nearby pharmacies, physicians, restaurants, cafes, parks, hospitals, and other amenities.
Laurel Park also offers a variety of activities for residents' enjoyment including fitness programs to promote an active lifestyle, planned day trips for exploration and entertainment, resident-run activities for social interaction, and scheduled daily activities to keep residents engaged and fulfilled.
Overall, Laurel Park at Henry Med Center provides a comfortable and supportive assisted living community where residents can enjoy a fulfilling lifestyle with the assistance they need.
Laurel Park At Henry Med Center is located at 1050 Hospital Drive, Stockbridge, GA 30281 in Rockdale County, Georgia
Laurel Park At Henry Med Center on seniors.fyi includes 10 photos including images showing building, landscaping, outdoor, trees, dining, interior, windows, artwork, and more.
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