Heritage Inn Health And Rehabilitation
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Rehabilitation
307 Jones Mill Road, Statesboro, GA 30458
For more information about senior living options: (844) 490-3973
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Heritage Inn staff are caring and truly devoted to their patients. The care team is thorough, knowledgeable about residents' medical needs, and responsive to questions. Latasha, the administrator, is kind, welcoming, and supportive to families. Rashad Mincey, Life Enrichment Director, is outstanding, energetic, and an invaluable asset to the facility. Amber W in Financial provides excellent, helpful service and makes Medicaid processes smoother. The facility is described as premier/elite in the Statesboro area and highly recommended for loved ones.
The staff left the resident in soiled diapers for hours and had issues giving medications, not providing water until 12 PM, and even left wet wipes with feces in the bedroom trashcan. The room was infested with roaches crawling on the curtain that touched the resident's bed. Some staff had bad attitudes that overshadowed the caring employees. There was an incident where staff yelled at the resident on the phone, kicked the family member out, and did not apologize for the unprofessional behavior. The facility received a one-star rating, implying dissatisfaction with the care. There were days when service did not meet expectations. The reviewer warned that other residents who cannot speak up could be at risk due to these issues.Heritage Inn is repeatedly described as a place where genuine care and a servant's heart come through in daily practice. Families who entrust their loved ones to this facility consistently note that the staff's warmth and attentiveness make a real difference. The sentiment is that Heritage Inn isn't just a nursing home option; it feels like a place where people care deeply about the people they serve. Several reviewers emphasize that the team's commitment to residents stands out in the Statesboro area as something special and, for many, even life-changing as they faced difficult transitions.
One family shares a story of their grandmother who spent several months at Heritage Inn. Initially, the adjustment was challenging because it was a new environment and she didn't know anyone. Yet, the residents and their care team proved to be a lifeline. The staff checked in repeatedly throughout the day and night, greeted her with cheerful conversation and smiles, and demonstrated a strong understanding of her medical needs and rehabilitation progress. The care plan team - composed of individuals like Tamie, Amber, Rashad, Madelyn, and Jessica - took time to review her plan of care with the family, answering questions and ensuring that the path forward felt thorough and personalized. For this family, the facility's leadership and the care approach convinced them that Heritage Inn was the right choice from day one.
Many reviewers highlight the consistently positive experiences with the care and rehabilitation teams. They describe the Physical Therapy and Occupational Therapy staff as excellent and note that most of the staff approach their work with a level of care that goes beyond mere routines. The phrase "premier" is used to describe the overall quality, and several families express confidence that they would return to Heritage Inn if a future need arose. It's clear that the facility earns trust from families who feel the team takes ownership of each resident's well-being and recovery, and who value being kept informed and involved in decisions about care.
Not every review is unblemished, however. A particularly stark account describes a period when a loved one experienced troubling deficiencies in care and hygiene. The reviewer describes the mom as being left in soiled diapers for hours, problems with medication administration, and a lack of water for extended stretches, culminating in a disturbing moment when staff offered water in a bathroom rather than at the bedside. The room is described as infested with roaches, and the reviewer recounts a moment of unprofessional behavior where staff yelled at their mom, leading to a painful impression of the facility. While this reviewer acknowledges that there are some compassionate and capable employees, they feel that a subset of staff attitudes undermined the overall quality of care. After engaging leadership, the situation reportedly improved for a time, but the negative experience left a lasting sting, prompting a decision to seek care elsewhere and highlighting the serious concerns that can arise in any setting when patient safety and dignity are compromised.
Other families recount positive, even transformative, experiences with specific staff members who left a lasting impression. For one aunt's arrival, Jasmine guided the process with a steady hand, making the intake smooth and reassuring. The staff were described as assertive and genuinely caring, and the experience was a relief to the family, who felt a significant weight lift knowing their loved one was in capable hands. The sense of relief and confidence in the team's ability to manage care and answer questions promptly is a common thread.
There are also strong testimonials about how Heritage Inn has supported family members during transitions to long-term care. A family member who took over care for a husband's uncle explains that Heritage Inn was the best decision they could have made. From the outset, the administrator Latasha and the Director of Nursing Marti greeted them with kindness, and the care plan team - including Tamie, Amber, Rashad, Madelyn, and Jessica - delivered clear, thorough information about the plan of care. Amber W., who handled Medicaid logistics, made the financial aspects smoother, allowing the family to focus on their loved one's comfort and needs. The overall message is that a well-coordinated, compassionate team can make a difficult situation more bearable and give families confidence that their loved one is receiving attentive, professional care.
Among the most frequently celebrated members of the Heritage Inn team is Rashad Mincey, the Life Enrichment Director. Reviews consistently describe him as a bright, energetic presence who brings color, warmth, and practical engagement to residents' days. He is praised for his generous spirit, reliability, and the way his interactions lift the mood in the facility. Multiple reviews credit him with creating meaningful activities, maintaining high-energy engagement, and offering a welcoming, comforting demeanor to both residents and families. Rashad is described as an asset who inspires others to bring their best to the job, and families repeatedly note how his approach to enrichment and social connection helps residents feel valued and involved.
In addition to Rashad's role, parents, spouses, and children frequently commend Latasha and the broader administrative team for their accessibility and care. The administrator is described as approachable and kind, with reviewers recalling specific instances where Latasha and the nursing staff demonstrated dedication to a resident's well-being. Amber's contributions - whether in intake, financial coordination, or patient information - are also highlighted as essential to smooth transitions and ongoing communication. A reviewer specifically praised Amber for her personable, helpful service and for providing clear answers during initial inquiries, reinforcing the sense that the facility has a responsive and customer-focused core.
Overall, Heritage Inn emerges as a facility that many families would choose again, driven by a combination of compassionate, capable staff and a commitment to patient-centered care. The reviews celebrate a culture of care, where many staff members go above and beyond to support residents and their families. At the same time, a small number of voices remind readers that no setting is perfect, and that ongoing attention to hygiene, respectful communication, and consistent care standards is essential to meet every resident's needs and every family's trust. Taken together, the stories sketch a portrait of Heritage Inn as a place where love for residents is visible every day, led by a team that includes standout figures like Rashad Mincey, Latasha, Marti, and Amber, and supported by a broader group of caregivers who strive to honor each person who calls the facility home.
92 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Heritage Inn Health And Rehabilitation is an assisted living community located in Statesboro, GA. This community offers a range of amenities to enhance the comfort and convenience of its residents. The facilities include a beauty salon for hair care and styling needs, as well as cable or satellite TV for entertainment options. Community-operated transportation is available to help residents reach their desired destinations, such as shopping centers or social events.
For those who wish to stay connected in the digital world, there is a computer center with Wi-Fi/high-speed internet access. The dining room provides restaurant-style dining where residents can enjoy delicious meals prepared by the skilled kitchen staff. In addition, there is also a kitchenette available in each residence for those who prefer to prepare their own meals.
To promote physical well-being, the community offers a fitness room for exercise activities. Residents can also take advantage of the outdoor space and garden area to enjoy fresh air and nature. The gaming room provides opportunities for socialization and recreation.
For personal care and assistance, the Heritage Inn Health And Rehabilitation offers 24-hour call systems and supervision to ensure safety and peace of mind. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management services are provided to ensure that residents receive their medications on schedule.
The mental wellness program focuses on promoting emotional well-being through various activities and support services. Special dietary restrictions are accommodated with diabetes diets and other specialized meal preparations. Transportation arrangements are made not only for non-medical purposes but also for doctors' appointments.
In terms of recreational activities, residents have access to concierge services that can assist them in planning day trips or participating in resident-run activities within the community. There are scheduled daily activities provided to keep residents engaged and entertained.
The community is conveniently located near various amenities within close proximity including two cafes, three parks, nine pharmacies, 25 physicians' offices, 41 restaurants, three transportation options, 14 places of worship, one theater, and two hospitals. This allows residents to easily access necessary services and engage in recreational activities in the surrounding area.
Overall, the Heritage Inn Health And Rehabilitation offers a comprehensive range of care services and amenities to ensure that residents can maintain their independence while receiving the support they need.
This part of Statesboro, Georgia offers a convenient and diverse range of amenities for seniors looking to settle in the area. The proximity to hospitals such as Willingway Hospital and medical facilities like South Georgia Center for Cancer Care ensures easy access to healthcare services. A variety of dining options including D's Friendly Diner, Chick-Fil-A, and Bourbon Grill & More are available nearby, along with pharmacies like Walgreens and Southern Pharmacy for medication needs. Places of worship such as Statesboro Korean Baptist Mission and Iglesia Pentecostes provide spiritual outlets, while Starbucks and Panera Bread offer cozy cafes for relaxation. Additionally, there are parks like S&S Greenway Gentilly Street Trailhead for outdoor activities and AMC CLASSIC Statesboro 12 theater for entertainment. Overall, this area presents a well-rounded community with essential amenities suitable for senior living.
Heritage Inn Health And Rehabilitation is located at 307 Jones Mill Road, Statesboro, GA 30458 in Bulloch County, Georgia
Heritage Inn Health And Rehabilitation on seniors.fyi includes 9 photos including images showing interior, decor, landscaping, dining, rehabilitation, bedroom, lobby, outdoors, and more.
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Interior
Outdoors
Decor
Living Room
Architecture
Bedroom
Dining
Rehabilitation
