Heritage Inn Health And Rehabilitation in Statesboro, GA
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Information last verified:
307 Jones Mill Road, Statesboro, GA 30458
For more information about senior living options: (844) 490-3973
The staff at Heritage Inn genuinely care about patients and deliver excellent care. The team is described as having a servant’s heart and a commitment to patients that stands out. The wonderful staff checks in on residents throughout the day and night with cheerful conversation and smiles. The staff’s knowledge of medical needs and rehabilitation progress is repeatedly highlighted. The facility is considered premier, even elite, in the Statesboro area. The administration and leadership are kind, supportive, and focused on thorough, personalized care plans. Rashad Mincey is consistently praised as an asset with a warm personality and dedication. The activity director and Life Enrichment staff provide engaging activities and brighten residents’ days. Families feel welcomed, supported, and confident that loved ones are well cared for. The facility is described as well-kept, clean, and welcoming, with caring, professional staff.
The staff left the resident in soiled diapers for hours and wouldn’t provide water when asked. The room was infested with roaches and smelled due to feces in the trash. There was an incident where staff yelled at the resident, barred family from speaking with her, and did not apologize. The facility was linked to multiple infections and there were allegations of drugging a patient to keep her quiet. The administrator was described as rude and more focused on filling beds than on patient care. The social worker was criticized as unprofessional and unresponsive. The place was called a “dump” with dirty sheets, flies, bedbugs, and overall poor cleanliness.Heritage Inn Health and Rehabilitation in Statesboro is best suited for families that prize a warm, home-like atmosphere where frontline staff truly care and rehab services are readily accessible. The community often earns praise for a culture of compassion, with leadership that is visible and engaged and a therapy team that delivers hands-on rehabilitation. For families navigating the emotional terrain of placement, Heritage can feel like a lifeline when trusted caregivers become extensions of the family. This setting works best for residents who respond to personal attention, value robust activity programming, and rely on a collaborative care approach guided by attentive administrators and therapists.
Alternatives should be considered for families who cannot tolerate pervasive cleanliness concerns or inconsistent two-way communication about resident status. Several reviewers flag persistent pest problems, room cleanliness issues, and episodes that raise questions about basic daily care. Where hygiene and reliable oversight are non-negotiable, other options in the area may offer steadier execution. If a facility’s day-to-day operations, cleanliness, prompt medication administration, and predictable staffing, are top priorities, a careful comparison against other neighboring options is essential before committing.
The strongest case for Heritage rests on its people and its rehab-forward orientation. Multiple reviews spotlight the staff’s genuine warmth and the administrator’s hands-on presence, with the Director of Nursing and care-plan teams cited as thorough and responsive. The Life Enrichment Director, Rashad Mincey, emerges repeatedly as a standout, driving activities and bringing energy that residents and families alike note as a meaningful, uplifting force. The therapy department, PT and OT, receives consistent commendation, and intake experiences are described as smooth, with financial guidance and Medicaid navigation handled by competent staff. When care plans are well-explained and staff answer questions promptly, the overall experience can feel exceptionally reassuring.
Those positives, however, do not erase the more troubling undercurrents found in the reviews. Recurring complaints center on roaches and bedbugs, dirty rooms, and incidents suggesting lapses in basic daily care, including delays in medications, inadequate hydration, and even unprofessional or hostile interactions in a few cases. A subset of reviews describes situations where residents appeared neglected or where communication broke down, with some families feeling that improvements came only after formal concerns were raised. The contrast between the universal warmth of many staff members and the occasional, severe negative experiences creates a credibility gap that prospective families must weigh carefully.
From a decision-making perspective, Heritage Inn serves best those who are ready to be actively involved in daily oversight. Prospective families should plan a thorough, in-person evaluation focused on cleanliness, pest control history, and how frontline staff respond during shift changes. Ask to meet with the DON and the care-plan team, request to observe a morning or evening routine, and verify that a clear, documented plan exists for medication administration, hydration, and wound or infection care if applicable. If perceived staffing gaps or inconsistent cleanliness would be unacceptable, it would be prudent to explore other options with more consistent environmental quality and staffing reliability.
Bottom line: Heritage Inn offers a compelling value proposition for rehab-focused care delivered by caring, engaged staff and enriched by strong activities and therapy. When those qualitative strengths align with a family’s tolerance for occasional operational flaws, the facility can be a trusted home-like option that results in meaningful improvements and deep caregiver-resident bonds. Yet the persistent cleanliness issues, pest concerns, and reports of care lapses cannot be dismissed. For families prioritizing pristine environments and consistently flawless daily care, exploring alternatives remains a prudent course. In the right circumstances, Heritage Inn stands out as a compassionate, capable choice, but it requires vigilant oversight and a clear plan to address any operational red flags.
92 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Heritage Inn Health And Rehabilitation is an assisted living community located in Statesboro, GA. This community offers a range of amenities to enhance the comfort and convenience of its residents. The facilities include a beauty salon for hair care and styling needs, as well as cable or satellite TV for entertainment options. Community-operated transportation is available to help residents reach their desired destinations, such as shopping centers or social events.
For those who wish to stay connected in the digital world, there is a computer center with Wi-Fi/high-speed internet access. The dining room provides restaurant-style dining where residents can enjoy delicious meals prepared by the skilled kitchen staff. In addition, there is also a kitchenette available in each residence for those who prefer to prepare their own meals.
To promote physical well-being, the community offers a fitness room for exercise activities. Residents can also take advantage of the outdoor space and garden area to enjoy fresh air and nature. The gaming room provides opportunities for socialization and recreation.
For personal care and assistance, the Heritage Inn Health And Rehabilitation offers 24-hour call systems and supervision to ensure safety and peace of mind. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management services are provided to ensure that residents receive their medications on schedule.
The mental wellness program focuses on promoting emotional well-being through various activities and support services. Special dietary restrictions are accommodated with diabetes diets and other specialized meal preparations. Transportation arrangements are made not only for non-medical purposes but also for doctors' appointments.
In terms of recreational activities, residents have access to concierge services that can assist them in planning day trips or participating in resident-run activities within the community. There are scheduled daily activities provided to keep residents engaged and entertained.
The community is conveniently located near various amenities within close proximity including two cafes, three parks, nine pharmacies, 25 physicians' offices, 41 restaurants, three transportation options, 14 places of worship, one theater, and two hospitals. This allows residents to easily access necessary services and engage in recreational activities in the surrounding area.
Overall, the Heritage Inn Health And Rehabilitation offers a comprehensive range of care services and amenities to ensure that residents can maintain their independence while receiving the support they need.
This part of Statesboro, Georgia offers a convenient and diverse range of amenities for seniors looking to settle in the area. The proximity to hospitals such as Willingway Hospital and medical facilities like South Georgia Center for Cancer Care ensures easy access to healthcare services. A variety of dining options including D's Friendly Diner, Chick-Fil-A, and Bourbon Grill & More are available nearby, along with pharmacies like Walgreens and Southern Pharmacy for medication needs. Places of worship such as Statesboro Korean Baptist Mission and Iglesia Pentecostes provide spiritual outlets, while Starbucks and Panera Bread offer cozy cafes for relaxation. Additionally, there are parks like S&S Greenway Gentilly Street Trailhead for outdoor activities and AMC CLASSIC Statesboro 12 theater for entertainment. Overall, this area presents a well-rounded community with essential amenities suitable for senior living.
Heritage Inn Health And Rehabilitation is located at 307 Jones Mill Road, Statesboro, GA 30458 in Bulloch County, Georgia
Heritage Inn Health And Rehabilitation on seniors.fyi includes 9 photos including images showing interior, decor, landscaping, dining, rehabilitation, bedroom, garden, pathway, and more.
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Interior
Outdoors
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Living Room
Architecture
Bedroom
Dining
Rehabilitation
