Park Place Nursing Facility in Monroe, GA

Pros

• Park Place Nursing and Rehabilitation Facility is described as a wonderful place with caring staff.
• Carolyn Malcom is an awesome CNA, very professional, thoughtful, and caring.
• Lisa from Transportation is professional, courteous, and helps families with appointments.
• Rondell Wilkerson stands out for unwavering compassion, professionalism, and a welcoming smile.
• Maya Stephens has a sunny smile and goes above and beyond to help residents.
• Julie Crawford is compassionate, uplifting, and consistently goes above and beyond for residents.
• The therapy team, including Amanda Bassett and Lydia Merchant, is thorough and effective in helping residents regain mobility.
• The CNAs are repeatedly praised for kindness, attentiveness, and exceptional care.
• Park Place staff are described as friendly, patient-focused, and dedicated to residents' well-being.

Cons

• A reviewer would give zero stars and warns others not to bring loved ones there, claiming staff do not check on residents.
• The food is described as horrible, with an overabundance of processed foods and carbs and little protein.
• Some reviewers say the majority of staff are negligent and cruel toward residents.
• One patient reports it took about an hour and ten minutes for anyone to respond to the nurse call for a bathroom need.
• There was a leaking toilet for three days with no timely repair.
• At least one reviewer states, "Worst care given in this place!"

Review

Park Place Nursing Facility in Monroe, GA is best suited for families seeking a rehab-forward environment where mobility recovery and daily, compassionate care are the central focus. It serves residents recovering from strokes or surgeries, or needing structured PT/OT programs to rebuild strength and independence. The facility earns strong marks for its therapy team and the front-line caregivers who consistently demonstrate patience, attentiveness, and a genuine willingness to go the extra mile. For families whose priority is a robust rehabilitation trajectory backed by dedicated CNAs and a welcoming atmosphere, Park Place stands out as a practical, effective choice.

Those who may want to consider alternatives are the ones for whom daily, flawless oversight is non-negotiable. Several reviews raise red flags about gaps in basic care, including delayed responses to calls, occasional lapses in medication administration, and maintenance issues such as a leaking toilet. While a large portion of the nursing and rehab staff is highly praised, the presence of credible criticisms means that prospective residents with high needs for constant monitoring or with sensitive medication regimens should approach with a plan to verify processes and accountability. Families with a strong emphasis on perfect consistency in care may want to compare other local options to ensure a consistently tight care loop.

The strongest offset to the potential drawbacks is Park Place's exceptional rehab culture. The therapy department is repeatedly highlighted for effectiveness, with residents regaining significant function and confidence through coordinated PT and OT. The rehab staff, along with nurses and CNAs, is frequently described as capable, motivated, and personally invested in patient progress. In practice, this translates to residents walking with walkers sooner than expected, advanced mobility milestones, and a sense of forward momentum that families notice and appreciate. When rehab outcomes are the primary goal, the balance tilts decisively in Park Place's favor.

Staff dedication across multiple roles is another decisive pro. CNAs such as Carolyn Malcom, Julie Crawford, Maya Stephens, and others are repeatedly named for professionalism, warmth, and a readiness to respond promptly to residents' needs. The transportation team - led by Lisa and others - receives frequent praise for reliability, courtesy, and smooth coordination with doctors' appointments, which can ease the transition between facility and medical care. The presence of a responsive concierge and kitchen staff that supports residents' daily routines further reinforces a culture where residents feel seen, valued, and secure. This collective commitment often makes the day-to-day experience markedly more positive than the occasional operational hiccups would suggest.

On the downside, feeding into the decision calculus are consistent concerns about food quality and some care-delivery gaps. A subset of reviews points to meals that lean heavily on processed items and carbohydrates, with requests for more protein and variety. Maintenance issues and occasional delays in medication administration also surface in inputs from families, alongside remarks about unaddressed questions or follow-through on care plans. Cleanliness, safety, and activity offerings fare well in many accounts, but the mixed feedback signals that the environment is not universally flawless and warrants careful due diligence, including taste tests, care-plan reviews, and a close look at how med carts and call bells are managed.

For families weighing Park Place against alternatives, a disciplined, decision-focused approach yields clear guidance. If rehabilitation intensity and a compassionate, energetic caregiving team are the top criteria, Park Place should be the lead contender; arrange in-person tours, meet the therapy and nursing leads, and request to shadow a typical day to observe response times and care flow. If, however, reliable daily oversight, consistently prompt medication administration, and consistently high meal quality are non-negotiable, it makes sense to compare other facilities with stronger demonstrated metrics in those domains. In the right circumstances, Park Place delivers a rehab-centric, personally attentive experience that can translate into meaningful gains and reassurance for families navigating the difficult path of recovery.

Located in Monroe, Georgia, this area offers a variety of amenities within a short distance. With multiple restaurants such as Waffle House and Chick-Fil-A nearby, you can enjoy convenient dining options. Additionally, there are several healthcare facilities including Athens Orthopedic and Walton Medical Center for any medical needs. Pharmacies like CVS and Walgreens are also easily accessible for medication refills. For leisure activities, there are cafes like Panera Bread and parks such as Childer’s Park and Fort Yargo State Park for relaxation and outdoor enjoyment. With theaters like AMC CLASSIC Bethlehem 12 close by, entertainment options are plentiful. Places of worship like Graystone Church and Church At The Grove cater to spiritual needs. Overall, this part of Monroe provides a well-rounded community with amenities suitable for senior living.

Restaurants

• Waffle House (1.2 miles)
• Campton Restauran (2.4 miles)
• Arby's (2.7 miles)
• Chick-Fil-A (2.8 miles)
• Moe's Southwest Grill (2.8 miles)
• McDonald's (2.9 miles)
• Los 3 Amigos (2.9 miles)

Physicians

• Athens Orthopedic (2.7 miles)
• Gwinnett Clinic (3 miles)
• Hearing Improvement Center of Monroe (3.1 miles)
• Oconee Heart and Vascular Center (3.2 miles)
• Walton Eye Care (3.2 miles)
• Diagnostic Radiology Imaging (3.3 miles)
• Walton Family Medicine PC (3.3 miles)

Pharmacies

• Carmichael Drug-Curbside Pick Up Available (2.9 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (3.3 miles)
• C v S/ Pharmacy (8 miles)
• Walgreens (9.6 miles)
• CVS Pharmacy (9.7 miles)
• Fred's Pharmacy (10.6 miles)

Cafes

• Panera Bread (3 miles)
• Starbucks (9.9 miles)
• Panera Bread (10.6 miles)

Parks

• Childer’s Park (3.1 miles)
• Bethlehem Park (6.8 miles)
• Meridian Park (8.3 miles)
• Harbins Park (8.6 miles)
• Fort Yargo State Park (10.2 miles)
• Bay Creek Park (11.2 miles)
• Tribble Mill Park (11.5 miles)

Hospitals

• Walton Medical Center (3.6 miles)
• Walton Regional Medical Center, Human Resources (3.7 miles)
• Walton-Morgan Unlimited Service (5.4 miles)
• Piedmont Urgent Care - Barrow (7.5 miles)

Theaters

• AMC CLASSIC Bethlehem 12 (7.4 miles)

Places of Worship

• Graystone Church (8.5 miles)
• Church At The Grove - Social Circle Campus (11 miles)