Winder Health Care & Rehab Center

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  • Interior

    A minimalist bedroom with a cozy bed, decorative pillows, and a potted plant for a touch of greenery.

  • Decor

    A minimalist living room with white sofas, a geometric coffee table, and a tall indoor plant near large windows.

  • Building

    A residential building with several cars parked in the driveway under a cloudy sky.

  • Trees

    An outdoor sign for a center surrounded by trees.

  • Windows

    A residential brick house with a landscaped yard and shrubs along a concrete pathway.

  • Dining

    A cozy dining room with tables covered in white tablecloths, a fireplace on the wall, and decorative elements.

  • Landscaping

    Aerial view of buildings surrounded by lush green trees and a road in a countryside setting.

  • Exercise Equipment

    A brightly lit physical therapy room equipped with rehabilitation exercise equipment.

  • Office

    A receptionist at the Winder Center for Nursing and Healing sits behind a desk, speaking on the phone.

  • Healthcare

    A nurse interacts warmly with an elderly patient, sharing a smile.

  • Rehabilitation

    A healthcare professional assists an elderly woman during a physical therapy session.

Winder Health Care & Rehab Center

263 East May Street, Winder, GA 30680

For more information about senior living options: (844) 490-3973

4.6 from 100 reviews
5 stars
83
4 stars
8
3 stars
4
2 stars
0
1 stars
5

Skilled Nursing Facility

Overall Review of Winder Health Care & Rehab Center

Pros

  • pro The center is spacious and clean.
  • pro The food looked good.
  • pro The attendants were caring and helpful.
  • pro The staff are helpful and the facility is clean.
  • pro Everyone was extremely nice and polite.
  • pro The environment is beautiful and the staff are great; the facility is patient-centered.
  • pro The facility is amazing.
  • pro The staff are sweet and patient, and their care comes from the heart.
  • pro The staff have been very helpful and kind to residents.
  • pro Admissions staff were wonderful and listened well.
  • pro The staff were welcoming and friendly.
  • pro The director of nursing provides detailed tours and residents look happy.

Cons

  • pro One reviewer would give zero stars and was disgusted by the care, describing no help, no sheets or blankets, a loud roommate, food thrown, and no bathroom assistance.
  • pro Another reviewer said their mother did not receive water, was left sitting in urine and feces, and staff rarely responded to calls.
  • pro A reviewer described a sister-in-law who was rarely fed, had trays left in front of her and removed without feeding, and was at risk from being dropped at the edge of the bed.
  • pro A reviewer claimed the facility smelled of feces and urine, was woefully understaffed, and medications were often late.
  • pro A reviewer stated that the room and meals did not match what was shown on the website and expressed a desire to move to a nicer room.

Review

The collection of reviews paints a picture of a center that many visitors find spacious, clean, and inviting, with a palpable emphasis on a bright, modern environment. Multiple commenters mention the facility as being well-kept, with clean rooms and common areas that contribute to a positive first impression. The overall tone from numerous entries is that the place has a strong, patient-centered atmosphere, where staff members are visible and often described as caring, friendly, and accommodating. Visitors repeatedly note the appealing environment - lobbies that feel welcoming, hallways that look well maintained, and a general sense that the center strives to be a pleasant, comforting space for residents and their families.

A recurring thread among the positive reviews is the quality of the staff and the check-in process. Several commenters recount a smooth admissions experience, with staff guiding them through the process and helping them connect to residents. Specific mentions include a Director of Nursing who was detailed and informative, taking time to show different units and introduce staff. The admissions process is described as efficient, with one person noting a staff member named Jackson who listened well and helped arrange admission for a relative. In addition, visitors consistently praise the friendliness and helpfulness of the front desk, security, and general staff, commenting that most staff greet visitors warmly and respond promptly to questions. Phrases like "the staff is wonderful," "the admissions were wonderful," and "the check-in process was easy" recur, underscoring a widespread impression of courteous, respectful treatment.

Beyond the initial interactions, many reviews focus on the care and dedication shown to residents by a broad spectrum of staff, from nurses and CNAs to social workers and the kitchen team. Comments celebrate "wonderful," "patient," and "caring" behavior, with many noting that care comes from the heart. Families repeatedly express relief and gratitude when their loved ones receive attentive care, particularly highlighting instances where staff go above and beyond to support both residents and their families. Several accounts emphasize the importance of attentive bedside manner, consistent communication, and the sense that the facility treats residents like family. The kitchen and dining teams also receive positive mentions, with some reviewers noting that meals are appetizing and that staff keep residents well-fed and comfortable, while others point to occasional issues with meal timing or service - an area some families perceive as requiring improvement, depending on the day.

Not all feedback, however, is uniformly favorable. A number of reviews recount deeply troubling experiences that contrast with the more positive comments. One family describes a rehab stay that ended abruptly after a single day, detailing a sequence of distressing events: the patient walked to her room without assistance, shared a room with a long-term resident who allegedly bullied her, and lacked basic comforts like sheets, pillows, and blankets. The reviewer notes that food was reportedly thrown into the room, and there was no help with bathroom needs, culminating in a strong critique of bedside manner and overall treatment. The language suggests a profound disappointment in how care was delivered and anxiety about the implications for the patient's dignity and safety. This account underscores how critical bedside manner and basic supportive care are to families, especially in rehabilitation settings.

Other negative experiences center on perceived neglect and neglectful conditions, such as a relative who was not provided with water, left sitting in urine and feces, and who did not receive timely assistance from nurses. The reviewer recalls repeatedly having to intervene, only to be told the staff would attend "shortly," and in some cases never arriving in a timely manner. The resulting impression is one of frustration and distrust, with a stark warning that the level of care could be dangerously compromised. A stark statement - "I would not trust them with a pet turtle let alone a loved one" - captures the depth of concern about basic daily care and safety. These accounts emphasize that, for some families, reliability, responsiveness, and basic caregiving standards are non-negotiable expectations that were not met.

A few additional entries introduce a mixed or mixed-to-negative note on conditions like staffing levels, cleanliness, and food service, while still acknowledging strengths in certain staff members or departments. Some reviewers describe inconsistent experiences with cleanliness, odors, or the timing and quality of meals, alongside observations that the rehab staff were capable and encouraging. One family member compares the facility's modern appearance and clean lobby favorably against personal experiences with the actual living spaces and meals, suggesting discrepancies between marketing or public-facing visuals and the resident experience. In other cases, reviewers highlight moments of excellent care from individual staff members, such as Grayson and Angel in the rehab team, which provides a counterpoint to broader concerns about overall operations. These mixed reviews indicate that the center's performance may vary by unit, time of day, and staff shifts, leaving families with a sense that consistency is an area for ongoing improvement.

Despite the wide range of experiences, several themes recur that shape the overall impression. The center is frequently described as a place with real potential for compassionate, comprehensive care, upheld by a staff that can be warm, welcoming, and attentive. The positive anecdotes emphasize genuine kindness, effective communication, and a sense that the facility values its residents as family. Yet the negative reviews serve as a clear reminder that gaps in care - whether in bedside assistance, timely responses, or basic daily needs - can severely affect a family's confidence in the facility. The contrast between these two poles - high praise for individual staff and constructive critiques about systemic issues - suggests that improvements in staffing consistency, training, and accountability could help balance the experiences for families across all units.

In sum, the center is widely regarded as a clean, spacious, and pleasant environment with a compassionate, patient-focused ethos when staff are available and attentive. For many families, the facility has proven to be a reassuring, supportive place where loved ones receive thoughtful care and respectful treatment. For others, particularly those who have encountered delays, neglect, or poor bedside manners, the experience has been distressing and frightening, underscoring the critical importance of reliable, high-quality caregiving at all times. The shared takeaway is a nuanced one: the center has the makings of an excellent facility, but consistent, exemplary care depends on robust staffing, clear communication, and a steadfast commitment to every resident's dignity and well-being.

Features

Housing

  • 163 resident community capacity 163 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Winder Health Care & Rehab Center in Winder, GA is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The facility boasts a beauty salon where residents can pamper themselves, as well as cable or satellite TV for their entertainment needs. Community operated transportation is available for outings and appointments, and a computer center provides access to technology for staying connected.

Meals are served in a spacious dining room with restaurant-style dining, offering delicious and nutritious options prepared by the skilled kitchen staff. Housekeeping services ensure that residents can focus on enjoying their time without worrying about chores. Fully furnished accommodations provide comfort and convenience, while private bathrooms offer privacy and independence.

For recreation, the facility offers a fitness room for physical exercise, a gaming room for socializing and entertainment, and a small library for quiet relaxation. Outdoor spaces such as gardens provide opportunities for fresh air and nature enjoyment. Wi-Fi/high-speed internet is available throughout the community for staying connected with loved ones.

Care services include 24-hour call system and supervision to ensure safety at all times. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure proper administration of medications. A mental wellness program focuses on promoting emotional well-being among residents.

Special dietary restrictions are accommodated by providing diabetes diets and other special dietary options. Transportation arrangements can be made both non-medical purposes and specifically to doctors' appointments. Move-in coordination is offered to make the transition into the community as smooth as possible.

Residents can enjoy an array of activities organized by the facility such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to cater to individual needs and preferences.

The location of the facility offers convenience with parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals nearby. Overall, the Winder Health Care & Rehab Center provides a warm and supportive environment where residents can receive personalized care and enjoy a fulfilling lifestyle.

Nearby Places of Interest

Restaurants

  • Krystal (0.1 miles)
  • Golden Corral (0.4 miles)
  • Arby's (0.9 miles)
  • Zaxby's (0.9 miles)
  • Friends Winder Grill (1 miles)
  • McDonald's (1 miles)
  • Sonic Drive-In (1.2 miles)

Pharmacies

  • Walgreens (1 miles)
  • CVS Pharmacy (1.1 miles)
  • Ingles Market (1.7 miles)
  • Barrow Pharmacy (6.6 miles)
  • Ingles Market (7.6 miles)
  • West Jackson Medicine Center (8.2 miles)
  • Kroger Pharmacy (11.3 miles)

Physicians

  • Allergy Partners of Georgia (1.2 miles)
  • North Georgia Eye Care (1.2 miles)
  • Pulmonary and Sleep Medicine Center of Winder (1.6 miles)
  • Vision Source Winder (1.6 miles)
  • North Broad Family Practice (1.8 miles)
  • Georgia Dermatologic Surgery Centers PC (1.9 miles)
  • Schlossberg Richard Md Faafp (6.8 miles)

Parks

  • Fort Yargo State Park (1.3 miles)
  • Bethlehem Park (3.3 miles)
  • West Jackson Park (8.3 miles)
  • Harbins Park (9.4 miles)
  • Little Mulberry Park (11.2 miles)
  • Tribble Mill Park (12.1 miles)

Hospitals

  • Barrow Regional Medical Center (1.9 miles)
  • Piedmont Urgent Care - Barrow (3.2 miles)
  • Athens Regional Hospital (11 miles)
  • Specialty Orthopaedics (12 miles)

Theaters

  • AMC CLASSIC Bethlehem 12 (3 miles)

Places of Worship

  • Hmong New Hope Alliance Church (9.1 miles)
  • Walnut Fork Baptist Church (10 miles)
  • Prince Avenue Baptist Church (10.3 miles)
  • Graystone Church (11.2 miles)

Cafes

  • Starbucks (11.2 miles)
  • Starbucks (11.3 miles)

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