Park Place Nursing Facility

Pros

• The staff at Park Place Skilled Nursing Facility is generally described as friendly and polite, with many residents appreciating the care and kindness they receive during their stay.
• Carolyn, a staff member, is specifically noted for treating patients with dignity and compassion, making a positive impact on residents like Ray.
• The facility is praised for being clean and well-kept, contributing to a pleasant environment for both patients and visitors.
• Many patients express satisfaction with the rehabilitation services provided, noting improvements in their mobility and overall health after their time at the facility.
• Residents enjoy various activities such as Bingo, movies, and visitations from friends and churches, contributing to an engaging community atmosphere.
• Toured facilities often leave prospective residents with a positive impression of cleanliness and organization, highlighting bright rooms and happy patients.
• One resident reported feeling significantly better after participating in exercise programs offered by trained staff, indicating effective rehabilitation practices in place.
• Patients benefit from proximity to hospitals and restaurants, which adds convenience for families visiting loved ones at Park Place.

Cons

• The administrative employees at Park Place Skilled Nursing Facility exhibited unprofessional behavior, including cursing on the phone and hanging up abruptly during conversations.
• The cleanliness of the facility was inconsistent, with reports of unclean floors that appeared soiled and poorly maintained.
• Residents experienced long wait times for assistance, leading to distressing situations like individuals laying on the floor for extended periods without help.
• Several patients reported receiving below-average care from staff members who were rude and disrespectful.
• The food quality was frequently criticized as being terrible and resembling "cat food," leaving residents feeling unsatisfied and starved.
• There were concerns about overcrowded rooms making it difficult for residents to maneuver their wheelchairs comfortably.
• Communication regarding patient care was lacking, with family members struggling to get timely updates from the nursing staff.
• Some staff displayed a lack of enthusiasm in their duties, resulting in delayed assistance for basic needs such as using the bathroom.

Review

Park Place Skilled Nursing Facility, located in Monroe, GA, has garnered mixed reviews from families and patients alike. Experiences reported range from atrocious staff conduct to a pleasant environment and good rehabilitation services. If you are considering this facility for yourself or a loved one, it is essential to weigh both the positive aspects and the significant concerns raised by several reviewers.

One of the foremost issues highlighted in multiple reviews involves unprofessional behaviors exhibited by administrative staff. In a particularly alarming incident, one employee was caught using vulgar language during a phone call, mistakenly believing she had hung up; her subsequent apology appeared insincere to the reviewer since it seemed more about being caught than genuine remorse. Another reviewer described an interaction where a staff administrator abruptly hung up during a conversation, further contributing to an impression of unprofessionalism within the facility's administration. Such experiences leave potential clients questioning the standard of care their loved ones might receive and whether they could expect support in times of need.

When considering the physical environment of Park Place, opinions diverge sharply. On one hand, some guests noted that while the grounds were pleasant enough and rooms were sun-filled and bright, they found that cleanliness could be inconsistent inside. One reviewer mentioned seeing floors that appeared soiled, giving rise to concerns about hygiene standards at the facility. The size of shared rooms also drew criticism—many residents felt cramped when occupied by two individuals who required wheelchairs or other medical aids. Concerns grew particularly acute after reports indicated that following a management transition at Park Place, there had been noticeable declines in organization and care quality.

On a more positive note, many reviewers praised specific members of the nursing staff for their kindness and attentiveness to patient needs. Carolyn stood out as an example among caregivers; her demeanor helped create an atmosphere where residents felt respected and cared for. Instances of effective rehabilitation were also shared—families noted significant progress made by their loved ones under professional guidance after transitions from hospital stays due to conditions like dementia or Parkinson's disease.

Nevertheless, systemic issues plagued the quality of care received by some patients at Park Place. Reports emerged detailing how staff members often failed to answer call buttons promptly—leading to instances where patients had long waits before receiving assistance with fundamental needs such as bathroom access. Such delays caused distress not just for patients but also for their visiting family members who witnessed these struggles firsthand. Despite thoroughly advocating for proper care and follow-up information from nurses regarding their family members' well-being, relatives frequently confronted reticent responses or inadequate updates.

The overall food quality also came under scrutiny—while some visitors described portions as generous if lacking nutritious variety (often consisting mainly of fried foods), others likened certain meals' appearance to “cat food,” indicating serious dissatisfaction with dietary offerings available at Park Place skilled nursing facilities.

In summary, Park Place Skilled Nursing Facility presents a complex picture characterized by both commendable individual staff members contributing positively toward patient rehabilitation experiences alongside alarming lapses in professionalism and care delivery that repeatedly surfaced in various accounts. Prospective residents and their families must consider these disparate elements carefully; doing so may help ensure informed decisions regarding elderly care placements within Monroe’s healthcare system while highlighting areas needing immediate attention amongst management personnel for improvement.

Restaurants

• Waffle House (1.3 miles)
• Campton Restauran (2.4 miles)
• Arby's (2.7 miles)
• Chick-Fil-A (2.8 miles)
• Moe's Southwest Grill (2.8 miles)
• McDonald's (2.9 miles)
• Los 3 Amigos (2.9 miles)

Physicians

• Athens Orthopedic (2.7 miles)
• Gwinnett Clinic (3 miles)
• Hearing Improvement Center of Monroe (3.2 miles)
• Oconee Heart and Vascular Center (3.2 miles)
• Walton Eye Care (3.3 miles)
• Diagnostic Radiology Imaging (3.3 miles)
• Walton Family Medicine PC (3.3 miles)

Pharmacies

• Carmichael Drug-Curbside Pick Up Available (3 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (3.4 miles)
• C v S/ Pharmacy (8 miles)
• Walgreens (9.6 miles)
• CVS Pharmacy (9.7 miles)
• Fred's Pharmacy (10.6 miles)

Cafes

• Panera Bread (3 miles)
• Starbucks (9.9 miles)
• Panera Bread (10.7 miles)

Parks

• Childer’s Park (3.1 miles)
• Bethlehem Park (6.8 miles)
• Meridian Park (8.3 miles)
• Harbins Park (8.6 miles)
• Fort Yargo State Park (10.2 miles)
• Bay Creek Park (11.2 miles)
• Tribble Mill Park (11.5 miles)

Hospitals

• Walton Medical Center (3.6 miles)
• Walton Regional Medical Center, Human Resources (3.8 miles)
• Walton-Morgan Unlimited Service (5.4 miles)
• Piedmont Urgent Care - Barrow (7.5 miles)

Theaters

• AMC CLASSIC Bethlehem 12 (7.4 miles)

Places of Worship

• Graystone Church (8.5 miles)
• Church At The Grove - Social Circle Campus (11 miles)