Porter Field Health & Rehab

Pros

• The staff is friendly, helpful and hardworking.
• The building is clean with a pleasant atmosphere.
• Kendall is very professional and courteous.
• The receptionist was friendly.
• The facility has a home-like feeling and is well kept.
• The food smelled and looked appetizing, and the resident looked well rested and at peace.
• The facility is clean and pristine.
• The patients all say they like it there.

Cons

• Nurses are described as absolutely horrible, mistreating patients by force-feeding medications that cause allergic reactions and ignoring requests for help with breathing.
• The facility is dirty and unsanitary; cleanliness is rated 0/10 and described as a biohazard.
• Call buttons are unreliable; requests are ignored or lights are turned off by staff.
• Medications are not administered promptly; essential pills can be delayed by days.
• Rehab/PT services were not provided; patients received no physical therapy.
• Staffing is severely overworked and understaffed; weekend staff are described as the worst and lacking confidence.
• Security concerns for dementia patients include lack of wander bracelets and unclear tracking of residents.
• Administrators have been accused of spreading false information about residents (e.g., claims a resident was deceased).

Review

The collection of remarks about Fountain Blue Rehab and Nursing in Macon presents a study in sharp contrasts. Across the board there are strong sentiments about both excellent and appalling experiences, with many reviewers stressing that the quality of care seems highly variable from shift to shift and person to person. The recurring thread is a facility that some visitors genuinely praise for cleanliness, warmth, and attentive staff, while others describe outright neglect, unsafe conditions, and poor communication that left loved ones at risk.

On the negative side, a large portion of reviews allege serious mistreatment or neglect. Several correspondents claim that residents are forced to take medications that provoke allergic reactions, and that requests for help with breathing or other urgent needs are ignored. Call buttons are reported to be unreliable or ineffectively serviced, sometimes requiring family intervention to get basic assistance. There are accusations that medications are not administered promptly, with one account stating a critical water pill was delayed for days and that dietary restrictions were not followed. In some instances, residents reportedly did not receive therapy they were supposed to get, such as physical therapy, and in the worst stories, infections followed major medical events, including hip surgery, with claims that antibiotics were not administered promptly. The overall impression is that the facility can feel chaotic and under-resourced, especially on weekends when staff is described as overworked and less confident in their ability to respond.

Safety and environmental concerns also recur. Several reviewers describe unclean conditions, odors, and filth in areas of the building. There are vivid accounts of rooms and common areas that look neglected, with mentions of biohazards, spills, and a smell of smoke near outdoor areas used by patients. The quality of care for residents with dementia or other cognitive challenges is called into question by claims that wander management was not properly implemented (for example, the absence of wander bracelets) and that staff would not reliably locate patients who wandered. These notes contribute to an atmosphere of unease about how well the facility is equipped to manage safety and security for vulnerable residents.

Despite these troubling reports, there are multiple posts that describe positive, even laudatory experiences. Some reviewers say the staff is friendly, compassionate, and patient, and that a welcoming, home-like atmosphere exists in parts of the facility. A hospice volunteer describes the staff as very helpful and hardworking, and other comments praise specific individuals (for example, a receptionist and a staff member named Kendall) for their professionalism and courtesy. There are accounts that the building and grounds can feel clean, smell pleasant, and offer adequate food, with patients appearing comfortable and well cared for during visits. A few reviewers contrast these favorable impressions with the negative ones, indicating that experiences can vary widely within the same facility.

There is a sense in many of these messages that, apart from frontline care, administrative and operational issues significantly color the experience. Some posts recount misinformation or sensitive administrative mistakes - such as false information circulated about a resident's status - leading to distress for families and complications with benefits and records. Several reviewers imply that management practices have a meaningful impact on day-to-day care, and some suggest that changes in leadership may have influenced the care environment over time. The tone shifts between hopeful remarks about improvements under new management and wary warnings to other families to conduct thorough, in-person inspections before relying on the facility for long-term care or respite.

Taken together, these reviews paint a complex portrait: Fountain Blue appears to deliver genuine warmth and some high-quality interactions in certain shifts and departments, while simultaneously exhibiting deeply troubling gaps in care, safety, cleanliness, and communication in others. Visitors repeatedly emphasize the importance of looking beyond glossy marketing materials and touring the facility in person, paying attention to how staff respond to calls, how medications and therapies are managed, and how residents with complex needs are safeguarded. For families considering this facility, the message is clear: expect a broad spectrum of experiences, and weigh the positive, everyday interactions against the more alarming accounts of neglect and environmental concerns.

Restaurants

• Fincher's Barbecue (0.5 miles)
• Zaxby's (2.7 miles)
• Polly's La Mesa (4.2 miles)
• Burger King (4.7 miles)
• Applebee's (5.2 miles)
• Taco Bell (5.3 miles)
• S&S Cafeteria (5.3 miles)

Physicians

• Rutland Family Healthcare (0.6 miles)
• Family Specialty Care (2.1 miles)
• Scarborough Family Medicine (2.1 miles)
• The ENT Center of Central Georgia (6.7 miles)
• 682 Hemlock Professional Building (6.7 miles)
• Sleepmed Digitrace Care Services (6.7 miles)
• Dr Mohammed Pediatric GO Center (6.8 miles)

Pharmacies

• Chichester's Gifts (1.9 miles)
• Kroger Pharmacy (2.2 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (5.2 miles)
• Anco A Division of Chem-Aqua (5.8 miles)
• Walgreens (6.2 miles)
• Your Corner Drugstore (6.2 miles)

Hospitals

• North Macon Healthcare (5.7 miles)
• Albert Luce Heart Tower (6.8 miles)
• PICU- Pediatric Intensive Care Unit (6.8 miles)

Places of Worship

• Oakgrove Baptist Church (6.8 miles)
• St Peter Claver Catholic Church (7.3 miles)
• Bethel AME Church (7.4 miles)
• Lutheran Church-The Redeemer (7.8 miles)

Parks

• Macon Dog Park (6.9 miles)
• G. Bernd Park (7.2 miles)

Transportation

• Macon Station (7.1 miles)