Porter Field Health & Rehab in Macon, GA

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Pros

• Fountain Blue's staff are friendly, helpful, and hardworking, and the building has a pleasant atmosphere.
• The facility provides excellent customer service, with Kendall being professional and courteous.
• The staff are wonderfully caring, compassionate, and helpful, taking great care of loved ones.
• The staff goes above and beyond in taking care of residents.
• The facility has wonderful and friendly staff, and it is well maintained.
• The renovations are beautiful, and the staff always smile at residents, making them feel at home.
• The rehab rooms are beautiful and spacious, and the food is homemade-style and delicious.
• The facility offers excellent activities and great therapy, with wonderful staff.
• The rehab program helps residents recover quickly and preserves dignity with private rooms.

Cons

• The nurses are described as absolutely hideous and horrible.
• The patient is being mistreated, force fed medications that cause allergic reactions, and is ignored when seeking help with breathing due to a chronic illness.
• A nurse ignored the patient after being asked for assistance.
• The staff is extremely overworked and understaffed; weekend staff are the worst; many seem uninformed and lacking confidence.
• The reviewer would not feel comfortable leaving a loved one there long-term; zero stars (0/10).
• Cleanliness is rated 0/10 and the place is described as a biohazard.
• Call buttons frequently require repair, and calls are ignored or nurses come only to turn off the light.
• Medications are not delivered in a timely manner (delayed by days); dietary restrictions not followed; no physical therapy performed.
• A resident had to leave by ambulance due to an infection, and antibiotics were not administered after major surgery; the overall filth contributed to the infection.

Review

Porter Field Health & Rehab in Macon is best suited for families that can commit to active oversight and advocacy while a loved one is in care. This community can serve as a practical option for short-term rehabilitation or steady, affordable long-term care if location and price are primary constraints. The core reality, however, is that care quality will heavily depend on staffing stability and leadership presence from week to week. When staffing is reliable and attentiveness is steady, the atmosphere can feel serviceable; when it isn’t, the gaps become hard to overlook.

Those weighing alternatives should seriously consider options if reliable nursing coverage and predictable daily care are non-negotiables. If any resident requires timely medication administration, prompt pain management, consistent hygiene, and meticulous monitoring, other Macon facilities with stronger nurse-to-resident ratios or dedicated dementia units may be a safer bet. For families prioritizing rigorous supervision, robust infection control, and a proven track record of responsive care, Porter Field’s current inconsistencies are a red flag that merits comparison with competitors.

On the positive side, Porter Field does show flashes of the “capable staff” dynamic: courteous interactions, a sense that some team members understand residents’ needs, and a facility layout that can feel organized on good days. When administrators and frontline staff are aligned, residents can experience respectful communication, orderly routines, and a degree of daily familiarity that eases transitions. Those moments, though, tend to hinge on shift luck and management stability rather than a reliable, system-wide standard of care.

The most persistent and troubling drawbacks, however, clearly outshine the occasional bright spots. The dominant concerns center on staffing shortages and uneven coverage, weekends, in particular, can feel markedly thinner, with reports that call buttons are pressed but not promptly answered and that essential tasks like medication administration and basic hygiene slip through the cracks. Medication delays and lax adherence to dietary restrictions compound health risks, while the absence of consistent physical therapy during rehab undermines recovery goals. These patterns create real anxiety for families and residents alike, turning what should be a reassuring stay into a source of continual vigilance.

Given these realities, the pros that do exist do not meaningfully offset the main cons. A well-run facility requires dependable staffing, immediate response to needs, and strict adherence to care plans, elements that appear inconsistent here. The risk of avoidable complications, hydration and nutrition gaps, skin integrity concerns, infection risk, and unsteady mobility progression, outweigh the occasional courtesy or pleasant moment. For families with high expectations around reliability and safety, Porter Field presently demands a candid assessment against stronger performers in the area.

To move forward confidently, prospective families should approach Porter Field with a concrete, action-oriented due diligence plan. Insist on recent state survey results and a detailed explanation of any deficiencies and corrective actions. Observe the nursing station during a tour, verify nurse-to-resident ratios during various shifts, and request the exact process for medication administration and incident reporting. Ask to see current care plans, therapy schedules, and hydration strategies, and specifically confirm whether rehabilitation will include consistent PT sessions. Finally, request a trial period or a clearly defined evaluation window, and prepare to pivot to a higher-performing alternative if deadlines for improvement aren’t met. The right decision balances necessary oversight with a facility that delivers reliable, compassionate care each day.

Restaurants

• Fincher's Barbecue (0.5 miles)
• Zaxby's (2.7 miles)
• Polly's La Mesa (4.2 miles)
• Burger King (4.7 miles)
• Applebee's (5.2 miles)
• Taco Bell (5.3 miles)
• S&S Cafeteria (5.3 miles)

Physicians

• Rutland Family Healthcare (0.6 miles)
• Family Specialty Care (2.1 miles)
• Scarborough Family Medicine (2.1 miles)
• The ENT Center of Central Georgia (6.7 miles)
• 682 Hemlock Professional Building (6.7 miles)
• Sleepmed Digitrace Care Services (6.7 miles)
• Dr Mohammed Pediatric GO Center (6.8 miles)

Pharmacies

• Chichester's Gifts (1.9 miles)
• Kroger Pharmacy (2.2 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (5.2 miles)
• Anco A Division of Chem-Aqua (5.8 miles)
• Walgreens (6.2 miles)
• Your Corner Drugstore (6.2 miles)

Hospitals

• North Macon Healthcare (5.7 miles)
• Albert Luce Heart Tower (6.8 miles)
• PICU- Pediatric Intensive Care Unit (6.8 miles)

Places of Worship

• Oakgrove Baptist Church (6.8 miles)
• St Peter Claver Catholic Church (7.3 miles)
• Bethel AME Church (7.4 miles)
• Lutheran Church-The Redeemer (7.8 miles)

Parks

• Macon Dog Park (6.9 miles)
• G. Bernd Park (7.2 miles)

Transportation

• Macon Station (7.1 miles)