Information last verified:
3516 Sandy Circle, Macon, GA 31220
For more information about senior living options: (844) 490-3973
A Rescare employee damaged a mailbox and did not report it. Michelle Ingram at the Macon office is described as rude, disrespectful, and unconcerned about resolving the issue. Instead of taking accountability, the staff repeatedly invoked Rescare’s "$10 million" status to excuse the damage. The employee allegedly hung up on the reviewer multiple times and showed a lack of professionalism and empathy. The reviewer finds the treatment disgusting and questions how they treat seniors. As a veteran and homeowner, the reviewer considers Rescare’s behavior disturbing and unacceptable.Sandy Circle - Community Living Arrangement in Macon, GA is best suited for seniors or adults who want a tight, low-key living environment and are willing to trade robust oversight for lower-cost, intimate arrangements. It serves residents who can manage with a smaller staff footprint and who do not require highly responsive problem resolution or formal accountability from management. Families evaluating this option should understand that if dependable staff conduct, proactive communication, and protection against property damage are priorities, this community is unlikely to meet those expectations.
Those who may want to consider alternatives are precisely the ones that must weigh the balance of risk versus price. If consistent, respectful interaction with administrators and a clear, customer-service-oriented approach to resolution are non-negotiables, this option should be set aside in favor of communities with proven, responsive management. Prospective residents who value transparency, formal incident reporting, and accountability for staff actions will find more suitable matches elsewhere in Macon’s assisted living and CLAs. In short, price may attract some families, but the experience described suggests alternative providers offer a safer path to peace of mind.
The most evident pro in this scenario, the potential advantage of a small, home-like setting, falls short against the main drawbacks. A close-knit arrangement can translate into easier day-to-day monitoring and a feeling of familiarity, yet the single reviewed case exposes a critical gap: a lack of accountability when staff cause property damage. The purportedly substantial backing of a large company did not translate into better handling of the issue, nor did it prevent defensive, disrespectful communication. In practical terms, any possible comfort from a cozy setting is undermined by the absence of trustworthy, professional responsiveness when problems arise.
The core cons revolve around staff behavior, accountability, and responsiveness. A concrete incident, an employee damaging a resident’s mailbox and the subsequent handling by the Macon office, reveals not just a property risk, but a culture issue. Reports of rude, dismissive treatment, a tendency to deflect responsibility with corporate bravado, and repeated abrupt terminations of contact create a climate in which residents and families must assume the worst when issues appear. Even if care quality is adequate in routine moments, the fear of unresolved problems and poor communication undermines daily confidence and long-term planning.
Families still weighing this option should insist on concrete safeguards before committing. Request formal incident and resolution policies, documented steps for reporting damage, and timelines for follow-up. Seek proof of staff training, ongoing supervision, and performance accountability measures; insist on access to administrative leadership for escalations, not only a voicemail or generic response. Visit with potential caregivers and, if possible, speak with current residents or families about day-to-day interactions and how complaints are handled. If a trial stay is possible, align expectations in writing, including how damages will be addressed, how repairs are funded, and what levers exist if the response remains unsatisfactory. These steps help separate belief from evidence and ensure the choice rests on a measurable commitment to resident welfare.
Bottom line: the documented experience signals significant risk in how property damage and staff conduct are managed. For families where reliability, courtesy, and proactive problem resolution are non-negotiable, this community should be passed over in favor of options with stronger, transparent governance and demonstrated accountability. Sandy Circle may offer affordability and a small-community feel, but the safety of property, the quality of staff interactions, and the credibility of management are essential enough to justify exploring other providers first.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Middle Georgia Regional (4 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sandy Circle is a community living arrangement located in Macon, GA that offers a range of amenities and care services for seniors. The community provides a comfortable and homelike atmosphere with fully furnished accommodations. Residents can enjoy delicious meals served in the dining room, which caters to special dietary restrictions.
The community also offers housekeeping services to ensure a clean and organized living environment. Outdoor space is available for residents to relax and enjoy the fresh air. Wi-Fi/high-speed internet access is provided for those who wish to stay connected with loved ones or engage in online activities.
In terms of care services, Sandy Circle offers assistance with activities of daily living, such as bathing, dressing, and transfers. The dedicated staff coordinates with health care providers to ensure residents receive the necessary medical attention. They also provide medication management and diabetes diet assistance.
Transportation arrangements are available for medical purposes as well as transportation to doctors' appointments. This ensures that residents can easily access healthcare services when needed.
To promote an active lifestyle, Sandy Circle schedules daily activities for residents to participate in. These activities aim to enhance social interaction and overall well-being.
Conveniently located near the community are three pharmacies, making it easy for residents to fill their prescriptions. There are also three physicians nearby who can provide medical care and support when required. Additionally, there are several restaurants in close proximity where residents can enjoy meals outside of the community if desired.
At Sandy Circle, seniors can expect a supportive environment that promotes independence while providing the necessary care and amenities for a comfortable and fulfilling lifestyle.
Located in Macon, Georgia, this area offers a variety of amenities that cater to seniors looking for a convenient and comfortable lifestyle. With several restaurants nearby such as Fincher's Barbecue and Applebee's, there are plenty of dining options to choose from. In terms of healthcare, there are multiple physicians' offices including Rutland Family Healthcare and Scarborough Family Medicine, as well as pharmacies like Kroger Pharmacy and CVS Pharmacy for easy access to medical services and prescriptions. For recreational activities, residents can enjoy parks like Macon Dog Park or catch a movie at Galleria Mall Stadium Cinemas 15. Additionally, there are several places of worship in the area for spiritual needs. Overall, this part of Macon offers a well-rounded community with various amenities suited for senior living.
Sandy Circle - Community Living Arrangement is located at 3516 Sandy Circle, Macon, GA 31220 in Monroe County, Georgia
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