Fountain Blue Rehab And Nursing
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3051 Whiteside Road, Macon, GA 31216
For more information about senior living options: (844) 490-3973
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The staff is friendly, helpful and hardworking. The building is clean with a pleasant atmosphere. The patients all say they like it there. Kendall is very professional and courteous. The receptionist was friendly. The facility has a home-like feeling and is well kept. The facility was clean and pristine.
The reviews claim that nurses are absolutely horrible and that patients are mistreated, including being force-fed medications that cause allergic reactions and being ignored when they ask for help with breathing. The staff are described as nice but extremely overworked and understaffed, especially on weekends. Cleanliness is described as abysmal, with one reviewer saying the place should be a biohazard. Call buttons are reportedly ignored, or nurses come in only to turn off the lights without assisting the patient. Medications are not administered promptly, with delays of up to two days for a water pill. Dietary restrictions are not followed. Rehab PT is not performed during rehab. An infection occurred after hip surgery, allegedly because antibiotics were not administered promptly in a dirty facility. Administration is accused of spreading false information about a resident's death and of cutting off the resident's benefits.Fountain Blue Rehab and Nursing Center in Macon emerges in these reviews as a place where experiences vary dramatically from one visit to the next. On one end, some visitors describe a facility with a homey feel, clean surroundings, and staff who are friendly and helpful. On the other end, there are repeated, strongly worded complaints about neglect, unsafe conditions, and medical mismanagement. Taken together, the accounts paint a picture of a center that struggles with consistency in care, staffing, and oversight, leaving families unsure about whether their loved ones will be treated with the dignity and attention they deserve.
A recurring theme among the more alarming reviews is mistreatment and gaps in medical care. Several reviewers report being on the phone with a patient who is asking for help with breathing or other urgent needs, only to have those requests ignored. One account describes force-feeding medications that caused allergic reactions, paired with a perception that nurses were unresponsive when assistance was requested. There are also accusations that essential medications were delayed - sometimes by days - and that smaller but important health needs, like properly administering a water pill or following dietary restrictions, were not adequately addressed. In a few cases, reviewers claim infections or complications followed hospital admissions that could have been prevented with timely treatment, such as antibiotics after surgery. The sense conveyed is that patients were not consistently prioritized, and that calls for help were not treated with the urgency they deserved.
Beyond individual medical oversights, cleanliness and safety issues are highlighted in several reviews. Some visitors describe rooms and common areas that felt dirty or unsafe, including mentions of odors, a smell of smoke near outdoor areas, and general disrepair like spills on the floor and signals of inadequate sanitation. The physical environment is sometimes described with phrases that imply a lack of sanitary conditions, and there are specific alarming anecdotes about an area that looked more like a confinement or isolation space than a rehabilitative setting. Security concerns arise as well, with mentions of wandering patients and a lack of security bracelets for those with dementia. In at least one case, family members emphasized that staff did not have a clear system for tracking patients, which contributed to a sense of disorganization and risk.
Rehabilitation services and daily care practices are another point of contention. Several reviewers feel that therapy and mobility support were insufficient or absent - one account notes that physical therapy was "zero" during a rehab stay, while others mention inconsistent attention to basic personal care, such as hygiene and bed safety. Diet and medication management are interwoven with these concerns; for example, there are claims that dietary restrictions were not followed, and that water pills or other medications were mishandled. Conversely, there are mentions of positive instances where staff were described as helpful and compassionate, suggesting that when care is available and attentive, it can be quite good.
There are clearly mixed sentiments about management and administrative practices. Some reviewers describe genuine warmth and professionalism from individuals who are present at the facility, including friendly receptionists and a few staff members who stood out for their kindness. In contrast, other reviewers describe problematic administrative behavior, including accusations that facility leadership circulated false information about a resident's death and that benefits or paperwork were mishandled as a consequence. Several accounts imply that changes in management or staffing structure have influenced the quality of care, with some people hoping that new leadership would bring improvement while others fear decline continues under new administration.
Visitors' experiences highlight a broad spectrum of how a given day at Fountain Blue can unfold. Some reviewers who visited loved ones during daytime hours found the environment clean, the smell pleasant, and interactions with staff to be supportive and courteous. They recount moments when a nurse or CNA was kind, patient, and communicative, and when the facility felt organized enough to host visitors in a respectful, home-like setting. Others, however, describe visits that confirmed a less favorable impression: reports of understaffing, limited occupancy of therapy services, and a sense that some staff were overwhelmed or not fully confident in their duties. A few accounts specifically praise individual staff members (such as a named customer-service contact) for going above and beyond, underscoring that quality care can exist side-by-side with concerning lapses.
Overall, these reviews present Fountain Blue as a facility of contradictions. For every story of compassionate care, there is a parallel account of neglect or safety concerns. The strongest warnings come from families who felt their loved ones were not receiving timely or appropriate medical attention, whose environments felt unsanitary or unsafe, or who faced confusing administrative lapses that affected benefits and records. At the same time, there are stories of positive encounters, cheering moments of good care, and observers who felt comfortable with the level of service when the staff was engaged and organized. The common thread is a call for consistent, attentive care, better staffing, and more vigilant oversight to prevent the negative experiences that some families endured.
If you are considering Fountain Blue for a loved one, these experiences suggest a cautious approach. Prospective visitors might want to conduct their own in-person tour, ask pointed questions about medication management, therapy availability, hygiene and safety protocols, dementia safeguards, and how the facility handles urgent medical requests. It may also be prudent to speak with multiple staff members, observe a shift change, and request up-to-date information on staffing levels and recent changes in administration. Given the range of experiences reported, forming a personal, careful assessment - one that includes direct observation and a transparent dialogue with the facility - will likely be the best way to determine if Fountain Blue can meet a specific care need.
143 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Middle Georgia Regional (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Fountain Blue Rehab and Nursing in Macon, GA is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a luxurious and comfortable environment with fully furnished accommodations, private bathrooms, and various outdoor spaces including a garden.
Residents can enjoy staying connected with friends and family through the availability of Wi-Fi/high-speed internet and cable or satellite TV. There are also numerous recreational options available such as a gaming room, fitness room, small library, and computer center. Additionally, there is a wellness center on-site which provides programs to support mental well-being.
Meals are served in a restaurant-style dining setting where special dietary restrictions can be accommodated. Assistance is provided for activities of daily living including bathing, dressing, and transfers. Caregivers are available 24/7 with a call system in place for emergencies.
Transportation services are offered both within the community and outside for non-medical purposes such as scheduled activities or trips. Move-in coordination is provided to ensure a smooth transition for new residents. Housekeeping services help maintain a clean and organized living environment.
The community is conveniently located near three pharmacies, three physicians' offices, and four restaurants. Activities are planned daily including fitness programs, resident-run activities, and scheduled day trips. Concierge services are also available to assist residents with any additional needs or requests they may have.
Fountain Blue Rehab and Nursing strives to provide comprehensive care and support while maintaining an engaging environment that promotes independence and well-being for its residents.
Fountain Blue Rehab And Nursing is located at 3051 Whiteside Road, Macon, GA 31216 in Bibb County, Georgia
Fountain Blue Rehab And Nursing on seniors.fyi includes 10 photos including images showing interior, lighting, dining, office, reception, bedroom, outdoors, windows, and more.
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