Hazelhurst Court Care And Rehabilitation Center
Save180 Burkett Ferry Road, Hazlehurst, GA 31539
For more information about senior living options: (844) 490-3973
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This collection of remarks paints a portrait of a facility that elicits a wide range of experiences, seeming to hinge largely on how stretched the staff are on any given day. Several reviewers emphasize that the core problem is staffing: not enough nurses and aides to attend to residents in a timely, attentive way. They describe hallways with a single nurse aide trying to look after an entire group of patients, leaving many without the immediate attention they deserve. The recurring refrain is that patients can't suffer waiting for help because the staff simply aren't available, and that the decision to be short-staffed has real, painful consequences for people who are already vulnerable.
Alongside these observations about staffing, several reviewers insist that the facility's administration should have contingency plans, such as on-call staff or better delegation during busy shifts. There is broad acknowledgment that some employees are friendly and well-meaning, and that the day-to-day interactions with some nurses and aides can be positive. Yet the sentiment persists that even when individuals are kind, the system is overwhelmed, and that stress and under-resourcing slant every shift toward poor outcomes or frustrating experiences for residents and their families.
One account reaches a stark and fatal conclusion, naming the facility as the site of preventable tragedy. A reviewer recounts their aunt, Gloria Cooper, suffering from stomach pain and receiving an unidentified concoction at the facility, followed by ongoing digestive issues, a later diagnosis of a hernia, and eventually sepsis that proved fatal months later. The reviewer alleges that the situation was not properly detected or treated, and frames it as negligence that should serve as a warning to others: "DO NOT BRING YOUR FAMILY HERE!" There is also a pointed personal jibe against a staff member, Alecia Hyers, whom the reviewer asserts should seek a different job, underscoring the emotional charge of the accusation and the sense that the care failure had real consequences for a family.
In contrast, another long testimonial focuses on the care their mother received during a year-long stay at the facility. The writer describes their mother's death from small cell lymphoma on July 5, 2023, and recalls 15 days by her bedside, 24/7. They characterize the staff as caring people who delivered high-quality care, despite acknowledging that the building is old. While one "bad experience" is admitted, the commenter attributes the trouble largely to stress from a particular hall and the broader issue of short staffing, suggesting that the compassion and attentiveness of many workers outweighed the negative moments. Specific staff members are highlighted as exemplars of care and dedication.
The passage then provides an extensive list of names - Samantha, Trish, Amber, Kadie, Marty, Carla, April, Morgan, Pearl, Lawanda, Molly, Frieda, Linda, Elainey, Pam, Jennifer, Beck, Roger, Daryl, Victoria, Monica, both Darrells in maintenance, Beth and Diane in wound care - who, in the reviewer's view, "really did go above and beyond." Their praise frames the facility as capable of extraordinary compassion and hospitality, enough to leave a lasting sense of gratitude and attachment, even as the writer acknowledges the place is imperfect and the building itself feels aging but maintained by a group of excellent staff.
Another thread across the comments is the struggle many families describe with administrative responsiveness and transparency. A review claims that earlier feedback about mistreatment or neglect was erased from the record, fueling distrust and fear: a relative currently in the facility is described as facing rude behavior from nurses and aides, a sense of intimidation, and a troubling incident in which a nurse allegedly told a Black aunt to "wipe her front" during a change procedure, an allegation invoked to illustrate ongoing concerns about respect, dignity, and appropriate care. The reviewer credibly implies that the facility's communication and accountability processes may be lacking and calls for closer scrutiny of how complaints are handled.
There is also a compact but forceful assessment about cleanliness and maintenance. One reviewer simply says "Clean," but immediately cautions readers to monitor staff closely and consider alternative placements for family members. Another describes a stark, negative impression of Victor, insisting he should find another profession, and condemns the facility as "TRASH" for the perceived mistreatment of a family member. There are voices that acknowledge the building's age and signs of wear, along with accusations that management and staff do not consistently address concerns in a timely or satisfactory way, culminating in a mixture of disappointment, anger, and fear about the care provided.
Outside impressions - such as the appearance of the exterior vs. interior conditions - add another layer to the narrative. A reviewer notes only having seen the outside, with the building appearing old, while the inside was reported as clean but disorganized and cluttered. Another comment emphasizes that the facility is not the best option for anyone needing care, calling for more work, clearer instructions for managers, and a stronger system to ensure residents' safety and well-being. Taken together, these remarks reveal a facility in flux: parts of it deliver genuinely compassionate, high-quality care, while systemic issues around staffing, administration, and consistent standards of practice produce alarming, sometimes traumatic, experiences for families.
Overall, the testimonies converge on a central tension: the people who work there can be deeply caring and capable, capable of remarkable empathy and competence, particularly notable among wound-care nurses and several named staff members who helped families feel seen and supported. Yet the same facility is consistently described as under-resourced and hampered by management and process problems that can lead to patient suffering, missed diagnoses, or delayed care. The result is a complex, contradictory portrait of a place that can be a lifeline for some and a source of fear and grief for others, depending on when and how staff are stretched to their limits, how responsive the leadership is, and how openly concerns are addressed and resolved.
Hazelhurst Court Care and Rehabilitation Center in Hazlehurst, GA offers a range of amenities and care services to provide a comfortable and supportive living environment for its residents. The community boasts a beauty salon where residents can enjoy pampering services, as well as access to cable or satellite TV for entertainment. Community-operated transportation is available to help residents get around, whether it's for appointments or other outings.
For those who wish to stay connected digitally, there is a computer center with Wi-Fi/high-speed internet. Meals are served in the dining room with restaurant-style dining, allowing residents to enjoy delicious and nutritious meals while socializing with fellow residents. Housekeeping services ensure that living spaces are kept clean and tidy.
Residents have access to various recreational facilities, including a fitness room, gaming room, and small library. Outdoor space is also available for those who want to relax in nature or engage in gardening activities. A wellness center provides resources and programs aimed at promoting mental wellbeing.
The care services offered at Hazelhurst Court include 24-hour call system and supervision to ensure resident safety. Assistance with daily activities such as bathing, dressing, and transfers is provided by trained staff members. Medication management ensures that residents receive their prescribed medications on time. Special dietary restrictions are accommodated through meal preparation and service.
A variety of activities are offered to keep residents engaged and fulfilled. Fitness programs aim to promote physical wellness, while planned day trips allow residents to explore nearby attractions. Resident-run activities give individuals the opportunity to take part in creating a sense of community within the facility. Scheduled daily activities provide structure and entertainment throughout the week.
In terms of nearby amenities, there are multiple pharmacies, physicians' offices, restaurants, places of worship, and hospitals within close proximity to make accessing healthcare services convenient for residents.
Overall, Hazelhurst Court Care and Rehabilitation Center provides a comprehensive assisted living community with numerous amenities and care services tailored towards meeting the needs of its residents and promoting their overall well-being.
Hazelhurst Court Care And Rehabilitation Center is located at 180 Burkett Ferry Road, Hazlehurst, GA 31539 in Jeff Davis County, Georgia
Hazelhurst Court Care And Rehabilitation Center on seniors.fyi includes 5 photos including images showing decor, bedroom, wall art, indoor plants, interior, minimalist, windows, building, and more.
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