Hazelhurst Court Care And Rehabilitation Center

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Hazelhurst Court Care And Rehabilitation Center

180 Burkett Ferry Road, Hazlehurst, GA 31539

For more information about senior living options: (844) 490-3973

3.1 from 17 reviews
5 stars
7
4 stars
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    Overall Review of Hazelhurst Court Care And Rehabilitation Center

    Pros

    • pro The nurses and aides were friendly for the most part.
    • pro The staff really cared about the residents.
    • pro The employees went above and beyond to ensure the residents were okay.
    • pro The mom received the best care, as witnessed by the family.
    • pro The staff showed compassion, love, and hospitality to the family.
    • pro Some staff became like part of the family to the reviewers.

    Cons

    • pro The facility is severely understaffed, with one nurse aide for an entire hallway, causing patient suffering.
    • pro Alecia Hyers is urged to find a different job, indicating strong dissatisfaction with her performance.
    • pro Gloria Cooper's death is attributed to negligence at the facility, including alleged medical mismanagement and missed issues leading to sepsis.
    • pro Reviewers claim the facility erases reviews and that the nurses and aides are very rude.
    • pro Victor is accused of mistreating a family member and told to find another profession.
    • pro The DON Rosie is criticized for rude and unprofessional behavior toward residents.
    • pro The facility is old, dirty, disorganized, and cluttered, needing cleaning and repairs.
    • pro Patients are allegedly intimidated by staff and left in soiled beds for hours.

    Review

    This collection of remarks paints a portrait of a facility that elicits a wide range of experiences, seeming to hinge largely on how stretched the staff are on any given day. Several reviewers emphasize that the core problem is staffing: not enough nurses and aides to attend to residents in a timely, attentive way. They describe hallways with a single nurse aide trying to look after an entire group of patients, leaving many without the immediate attention they deserve. The recurring refrain is that patients can't suffer waiting for help because the staff simply aren't available, and that the decision to be short-staffed has real, painful consequences for people who are already vulnerable.

    Alongside these observations about staffing, several reviewers insist that the facility's administration should have contingency plans, such as on-call staff or better delegation during busy shifts. There is broad acknowledgment that some employees are friendly and well-meaning, and that the day-to-day interactions with some nurses and aides can be positive. Yet the sentiment persists that even when individuals are kind, the system is overwhelmed, and that stress and under-resourcing slant every shift toward poor outcomes or frustrating experiences for residents and their families.

    One account reaches a stark and fatal conclusion, naming the facility as the site of preventable tragedy. A reviewer recounts their aunt, Gloria Cooper, suffering from stomach pain and receiving an unidentified concoction at the facility, followed by ongoing digestive issues, a later diagnosis of a hernia, and eventually sepsis that proved fatal months later. The reviewer alleges that the situation was not properly detected or treated, and frames it as negligence that should serve as a warning to others: "DO NOT BRING YOUR FAMILY HERE!" There is also a pointed personal jibe against a staff member, Alecia Hyers, whom the reviewer asserts should seek a different job, underscoring the emotional charge of the accusation and the sense that the care failure had real consequences for a family.

    In contrast, another long testimonial focuses on the care their mother received during a year-long stay at the facility. The writer describes their mother's death from small cell lymphoma on July 5, 2023, and recalls 15 days by her bedside, 24/7. They characterize the staff as caring people who delivered high-quality care, despite acknowledging that the building is old. While one "bad experience" is admitted, the commenter attributes the trouble largely to stress from a particular hall and the broader issue of short staffing, suggesting that the compassion and attentiveness of many workers outweighed the negative moments. Specific staff members are highlighted as exemplars of care and dedication.

    The passage then provides an extensive list of names - Samantha, Trish, Amber, Kadie, Marty, Carla, April, Morgan, Pearl, Lawanda, Molly, Frieda, Linda, Elainey, Pam, Jennifer, Beck, Roger, Daryl, Victoria, Monica, both Darrells in maintenance, Beth and Diane in wound care - who, in the reviewer's view, "really did go above and beyond." Their praise frames the facility as capable of extraordinary compassion and hospitality, enough to leave a lasting sense of gratitude and attachment, even as the writer acknowledges the place is imperfect and the building itself feels aging but maintained by a group of excellent staff.

    Another thread across the comments is the struggle many families describe with administrative responsiveness and transparency. A review claims that earlier feedback about mistreatment or neglect was erased from the record, fueling distrust and fear: a relative currently in the facility is described as facing rude behavior from nurses and aides, a sense of intimidation, and a troubling incident in which a nurse allegedly told a Black aunt to "wipe her front" during a change procedure, an allegation invoked to illustrate ongoing concerns about respect, dignity, and appropriate care. The reviewer credibly implies that the facility's communication and accountability processes may be lacking and calls for closer scrutiny of how complaints are handled.

    There is also a compact but forceful assessment about cleanliness and maintenance. One reviewer simply says "Clean," but immediately cautions readers to monitor staff closely and consider alternative placements for family members. Another describes a stark, negative impression of Victor, insisting he should find another profession, and condemns the facility as "TRASH" for the perceived mistreatment of a family member. There are voices that acknowledge the building's age and signs of wear, along with accusations that management and staff do not consistently address concerns in a timely or satisfactory way, culminating in a mixture of disappointment, anger, and fear about the care provided.

    Outside impressions - such as the appearance of the exterior vs. interior conditions - add another layer to the narrative. A reviewer notes only having seen the outside, with the building appearing old, while the inside was reported as clean but disorganized and cluttered. Another comment emphasizes that the facility is not the best option for anyone needing care, calling for more work, clearer instructions for managers, and a stronger system to ensure residents' safety and well-being. Taken together, these remarks reveal a facility in flux: parts of it deliver genuinely compassionate, high-quality care, while systemic issues around staffing, administration, and consistent standards of practice produce alarming, sometimes traumatic, experiences for families.

    Overall, the testimonies converge on a central tension: the people who work there can be deeply caring and capable, capable of remarkable empathy and competence, particularly notable among wound-care nurses and several named staff members who helped families feel seen and supported. Yet the same facility is consistently described as under-resourced and hampered by management and process problems that can lead to patient suffering, missed diagnoses, or delayed care. The result is a complex, contradictory portrait of a place that can be a lifeline for some and a source of fear and grief for others, depending on when and how staff are stretched to their limits, how responsive the leadership is, and how openly concerns are addressed and resolved.

    Features

    Housing

    • 73 resident community capacity 73 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Hazelhurst Court Care and Rehabilitation Center in Hazlehurst, GA offers a range of amenities and care services to provide a comfortable and supportive living environment for its residents. The community boasts a beauty salon where residents can enjoy pampering services, as well as access to cable or satellite TV for entertainment. Community-operated transportation is available to help residents get around, whether it's for appointments or other outings.

    For those who wish to stay connected digitally, there is a computer center with Wi-Fi/high-speed internet. Meals are served in the dining room with restaurant-style dining, allowing residents to enjoy delicious and nutritious meals while socializing with fellow residents. Housekeeping services ensure that living spaces are kept clean and tidy.

    Residents have access to various recreational facilities, including a fitness room, gaming room, and small library. Outdoor space is also available for those who want to relax in nature or engage in gardening activities. A wellness center provides resources and programs aimed at promoting mental wellbeing.

    The care services offered at Hazelhurst Court include 24-hour call system and supervision to ensure resident safety. Assistance with daily activities such as bathing, dressing, and transfers is provided by trained staff members. Medication management ensures that residents receive their prescribed medications on time. Special dietary restrictions are accommodated through meal preparation and service.

    A variety of activities are offered to keep residents engaged and fulfilled. Fitness programs aim to promote physical wellness, while planned day trips allow residents to explore nearby attractions. Resident-run activities give individuals the opportunity to take part in creating a sense of community within the facility. Scheduled daily activities provide structure and entertainment throughout the week.

    In terms of nearby amenities, there are multiple pharmacies, physicians' offices, restaurants, places of worship, and hospitals within close proximity to make accessing healthcare services convenient for residents.

    Overall, Hazelhurst Court Care and Rehabilitation Center provides a comprehensive assisted living community with numerous amenities and care services tailored towards meeting the needs of its residents and promoting their overall well-being.

    Nearby Places of Interest

    Places of Worship

    • Kingdom Hall Of Jehovah's Witnesses (0.1 miles)
    • Southern Baptist Convention (0.8 miles)
    • Hazlehurst-Grace Community (1 miles)
    • Mount Calvary Baptist Church (1.1 miles)
    • House Of God Church (1.1 miles)
    • Bible Baptist Church (1.2 miles)
    • St James AME (1.2 miles)

    Restaurants

    • New China Restaurant (1 miles)
    • Arby's (1.2 miles)
    • McDonald's (1.2 miles)
    • Wing Street (1.2 miles)
    • Huddle House (1.2 miles)
    • China Buffet (1.2 miles)
    • Burger King (1.2 miles)

    Pharmacies

    • CVS Pharmacy (1.2 miles)
    • Hardie Drug Store (1.2 miles)
    • Chip's Discount Drugs (1.4 miles)
    • Medicine Cabinet of Hazlehurst (1.5 miles)
    • Lumber City Drugs (5.4 miles)
    • Stan's Pharmacy (16.7 miles)
    • Abundant Life Pharmacy & Health Foods (16.9 miles)

    Hospitals

    • Jeff Davis Hospital (1.3 miles)

    Physicians

    • Family Healthcare Connection (1.4 miles)
    • Appling Jeff Davis Service Center (16.8 miles)
    • Altamaha Medical Clinic (17.1 miles)
    • Apple Care Of Baxley (17.2 miles)

    Transportation

    • U-Haul (1.8 miles)
    • U-Haul Neighborhood Dealer (2.7 miles)
    • U-Haul Moving & Storage (15.1 miles)
    • U-Haul (16.5 miles)

    Parks

    • Appling County Recreation Department (17.1 miles)

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