Pinewood Manor Nursing Home & Rehabilitation Center
Save277 Commerce Street, Hawkinsville, GA 31036
For more information about senior living options: (844) 490-3973
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There is a clear throughline in the collection of reviews that Pinewood Manor has left many families worried and angry about the level of care their loved ones receive. Several accounts describe situations that verge on neglect, particularly for residents with serious health conditions such as diabetes, hypertension, and heart problems. One family member reported that their relative, who required a regimen of prescribed medications, went seven days without receiving any of them. The omission, they said, was not a minor oversight but a life-threatening lapse that could have had tragic consequences if diligent family members had not kept checking in. The sentiment accompanying that story is one of disbelief that a facility entrusted with rehab and skilled nursing could fail so drastically in basic medical management.
Other voices echo similar alarms, flagging broader failures in care that go beyond a single incident. A reviewer who visited Pinewood Manor after a friend received therapy there asserted that the facility's shortcomings were so evident that the place should be shut down. They referenced photographs that allegedly told the whole story and insisted that there are real dangers to patients who have limited options for alternative care. The rhetoric is stark: "this place needs to be shut down," paired with a strong warning to others to inspect their own loved ones if they must consider Pinewood Manor. The intensity of that critique reflects a fear that something systemic and harmful may be happening behind closed doors.
Communication and respect appear as recurring themes in the testimonials. One patient reports repeatedly being treated with "absolute disrespect" when calling the facility, while another observer notes that many residents may be developmentally disabled and thus unable to advocate effectively for themselves. In such circumstances, the role of family members and staff becomes crucial, yet several reviews describe ongoing failures to return calls, to answer questions, and to provide timely assistance. Specific anecdotes include long wait times on hold - one caller recounting a 44-minute hold - along with promises to have residents call back that rarely materialize. Taken together, these stories paint a picture of a facility where basic responsiveness and clear communication are inconsistent at best.
Amid the negative experiences, there are mentions of moments of relief and care that some reviewers still associate with Pinewood Manor. One account, while acknowledging the broader concerns, praises the leadership of a long-tenured director named Wilma Hanna for smoothing the transition from a previous facility and for coordinating hospice care when it became necessary. In this narrative, the transitions feel compassionate and well-supported, and several individuals - nurses Eddie and Mack, and staff members Sylvia and Barbara - are described as attentive, gentle, and compassionate in their treatment. The physical environment is described as clean and well-kept, a factor that the author ties to a sense of community pride in a small town where the nursing home is a local concern. This perspective contributes to a more nuanced portrait than a single-word verdict would allow.
Another review presents a harsher condemnation, arguing that the facility is fundamentally unfit to host or rehab patients. The writer accuses Pinewood Manor of a persistent lack of knowledge and professionalism, going so far as to say they removed a family member for health and safety concerns and filed complaints with the state, the Better Business Bureau, Medicare/Medicaid, and even the police. Allegations include not only neglect but also a lack of basic amenities like hot water in patient rooms, a detail that underscores the idea that comfort and dignity are not being safeguarded. The rhetoric here is blunt and accusatory, directed at administrators who are criticized as unworthy of leadership and described with strong language that conveys frustration and anger.
There is also a broader regional critique tied to Hawkinsville, where one reviewer laments the impact of a hospital takeover on the quality of care. They describe the facility as one with poor staff and a CEO-level sense that residents are in a home, not a hospital amenity. The critique argues that the hospital's takeover did not improve the situation and, in fact, made things worse. The author expresses a wish for a new, up-to-date facility nearby - one that would offer a pleasant living environment and a reliable, high-quality staff. This perspective casts the issue as not only a problem of Pinewood Manor specifically but also a symptom of how hospital-led transitions can alter the caregiving landscape in ways that some families perceive as negative.
Taken together, these accounts reveal a spectrum of experiences at Pinewood Manor and its surrounding care ecosystem. On one end there are stories of alarming medication lapses, disrespectful communication, and other operational deficiencies that threaten patient safety and dignity. On the other end there are moments of compassionate care and competent leadership that offer reassurance to some families, suggesting that the facility can, at times, function effectively under the right conditions and with the right personnel. The repeated calls for accountability - from families, regulators, and the community at large - highlight a desire for improved oversight, clearer lines of communication, and a renewed commitment to patient-centered care.
Ultimately, the collection serves as a sobering reminder of how essential consistent, respectful, and medically attentive care is in rehab and skilled nursing settings. For anyone considering Pinewood Manor for a loved one, the testimonials underscore the importance of proactive involvement: verify medication administration, observe the responsiveness of staff, and insist on transparent communications with administrators and care teams. While some individuals report positive experiences with certain staff members and transitions, the prevailing sentiment among many reviewers is that substantial improvements are necessary to ensure patient safety, dignity, and reliable quality of care.
Pinewood Manor Nursing Home & Rehabilitation Center is a premier assisted living community located in Hawkinsville, GA. Our facility provides a comfortable and welcoming environment for seniors seeking quality care and a vibrant lifestyle.
Our residents can enjoy a range of amenities to enhance their daily lives. Our on-site beauty salon ensures that they can always maintain their personal grooming needs. They can relax and unwind in our cable or satellite TV-equipped rooms or visit the gaming room for some entertainment. For those looking to stay connected, our computer center offers internet access.
Mealtimes at Pinewood Manor are something to look forward to. Our dining room offers restaurant-style dining, where residents can savor delicious meals prepared by our skilled culinary team. We cater to special dietary restrictions and offer diabetes diets for those who require it.
We understand the importance of staying active and offer numerous opportunities for physical exercise. Residents can utilize our fitness room for workouts or join one of the scheduled fitness programs. We also organize planned day trips and daily activities to keep our residents engaged and socially connected.
At Pinewood Manor, we prioritize the overall well-being of our residents. Our mental wellness program focuses on promoting cognitive health and emotional well-being. We offer assistance with activities of daily living like bathing, dressing, and transfers as needed.
For added convenience, we provide transportation arrangement services both within the community and to nearby doctors' appointments through our community-operated transportation service. Move-in coordination ensures a smooth transition into our fully furnished apartments that include private bathrooms and kitchenettes.
Our caring staff is available 24/7 with a call system in place for any immediate assistance required by our residents. Medication management services ensure that medications are administered timely and safely.
Outside our walls, there are several amenities within close proximity, including parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and transportation options offering easy access to essential services.
With its comprehensive care services, abundant amenities, and convenient location, Pinewood Manor Nursing Home & Rehabilitation Center is the perfect place for seniors seeking a comfortable and fulfilling assisted living experience in Hawkinsville, GA.
Pinewood Manor Nursing Home & Rehabilitation Center is located at 277 Commerce Street, Hawkinsville, GA 31036 in Pulaski County, Georgia
Pinewood Manor Nursing Home & Rehabilitation Center on seniors.fyi includes 8 photos including images showing decor, landscaping, trees, nature, bedroom, interior, front porch, outdoor seating, and more.
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