New Horizons Lanier Park

675 White Sulphur Road, Gainesville, GA 30501

For more information about senior living options: (844) 490-3973

2.9 from 12 reviews
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Skilled Nursing Facility

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    Overall Review of New Horizons Lanier Park

    Pros

    • pro NHLP was truly exceptional.
    • pro The entire staff was kind, courteous, skilled and truly caring.
    • pro Wonderful facility with warm and caring staff!
    • pro The environment is clean and safe.
    • pro The administrative staff is personable and accessible.
    • pro The nursing staff is friendly, kind, respectful, and attentive.
    • pro The food is delicious and they do their best to accommodate the patient's preferences.
    • pro The physical and occupational therapists do a wonderful job of rehabbing their patients.
    • pro This is not your typical rehab/nursing home!

    Cons

    • pro The reviewer described the facility as stinky.
    • pro The facility allegedly wanted the visitor to bring a sick granddaughter in, exposing other patients.
    • pro A staff member named Bill was described as hateful and rude.
    • pro The reviewer would not recommend the facility to anyone.
    • pro A sister claimed she received no physical therapy, no lupus medications, could not see a doctor, faced rude nurses and CNAs, unsanitary conditions, and slow cleanup after incontinence.
    • pro The mother-in-law reportedly died after falling out of bed, with bed rails missing and questions about safety.
    • pro The facility was criticized for a decline in staffing and patient care, with care only when watched.
    • pro Family members reported difficulty obtaining a room number or information from afar, with repeated redirections and unanswered calls.
    • pro A reviewer expressed disappointment that New Horizons was not well run, contradicting prior beliefs.
    • pro A family member's feeding tube became black mold and was not addressed promptly, leading to concern and a decision not to recommend.

    Review

    The collection of impressions about NHLP runs the emotional gamut, showing how a single facility can be both a source of lifesaving comfort and a lightning rod for frustration. On one end, there are accounts that read like a heartfelt tribute: during one of the hardest seasons families have faced, the staff are described as exceptionally kind, courteous, skilled, and genuinely caring. In these voices, NHLP is praised for its warmth and professionalism, with one reviewer explicitly stating that they would not hesitate to recommend the place to anyone. The overarching message from these testimonials is that, when the care team is aligned with a family's moment of vulnerability, the facility can feel like a lifeline - a place where humane, attentive care makes a difficult path a little more bearable.

    But the other side of the ledger is sharp and unflinching. A second strand of reviews paints NHLP as a place that stinks - both literally and figuratively - where operational gaps and policy decisions create real risk and dissatisfaction. One parent's visit with a feverish granddaughter became a flashpoint: the facility allegedly urged bringing a sick child inside, exposing other residents, while a staff member named Bill was described as hateful and rude. This account frames NHLP as a setting where safety practices and bedside manners can clash with family anxieties, leaving lasting negative impressions that linger well after the visit ends.

    Several reviews drill down into more systematic concerns. A family member who described a sister's year-long stay raised alarms about the absence of physical therapy and medications for lupus, limited access to physicians, rude nurses and CNAs, and unsanitary conditions. The criticism extended to the cleanliness and promptness of care - specifically, slow response to incontinence and other daily needs - casting a shadow on the facility's daily operations and the consistency of treatment across shifts and staff members. Taken together, these observations suggest a pattern for some that the resident experience is hampered by gaps in essential services and the demeanor of some front-line caregivers.

    Safety and accountability emerged as another powerful thread. A particularly troubling incident concerned a mother-in-law who could not roll over without assistance and subsequently died after falling from bed. The reviewer questions the absence of bed rails and the overall safety protections in place, turning a private family tragedy into a pointed critique of the facility's risk management and fall-prevention practices. That moment underscores how sensitive the stakes are in a setting where vulnerable residents rely completely on staff for basic mobility and safety.

    Not every note is firmly one-sided, and some readers acknowledge ambivalence or uncertainty. A brief remark - "Hit this by mistake. I really don't know about this place" - reads as a hesitancy to draw a firm conclusion, a sentiment shared by many families who weigh mixed experiences. Other statements focus on communication challenges: residents' families sometimes struggle to obtain basic information like room numbers when they live out of state, with multiple redirections and delayed responses coloring the perception of transparency and accessibility.

    Despite the challenges, there are unmistakable positives that reappear across several accounts. One reviewer calls NHLP a "wonderful facility with warm and caring staff," echoing a refrain that courteous interaction, attentiveness, and a supportive environment can still define the patient and family experience. In another strong endorsement, a 92-year-old patient's rehab stay after a fall and partial hip replacement is described in glowing terms: the environment is clean and safe, the administrative staff are personable and accessible, the nursing team is friendly and attentive, the food is delicious, and the therapists execute an excellent rehabilitation plan. This narrative frames NHLP not merely as a place to pass time, but as a center where comprehensive rehab and compassionate care come together to produce real, positive outcomes.

    The most troubling entries, however, focus on episodic failures and what they imply about the facility's culture under pressure. A reviewer who had a family member in NHLP for several months recounts a feeding tube incident: black mold in the tube, and a concern that the problem was not addressed promptly until a transfer to another facility. If true, this detail highlights a severe lapse in basic patient safety and maintenance, with only the social worker appearing to acknowledge the danger. The reviewer explicitly states they would not recommend NHLP based on this dangerous situation, underscoring how even a single preventable issue can color the overall judgment of a place that otherwise might be capable of excellent care.

    Taken together, these perspectives illuminate a complex reality: NHLP is a facility capable of extraordinary compassion and high-quality rehabilitation, as some families experienced during times of great need. At the same time, there are persistent and sometimes devastating concerns about staffing levels, communication, safety, sanitation, and the consistency of daily care. For families considering NHLP, the message is nuanced. The facility can be an invaluable source of support and expertise when staff are present, attentive, and cohesive; but gaps in staffing, safety protocols, and responsiveness can dramatically alter the experience, transforming hopeful expectations into painful frustrations. In weighing these voices, it becomes clear that the quality of care at NHLP may depend as much on specific staff interactions and the facility's ability to maintain safe, clean, and well-coordinated operations as it does on its overall mission and capabilities.

    Features

    Housing

    • 118 resident community capacity 118 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    New Horizons Lanier Park in Gainesville, GA is an exceptional assisted living community that offers a wide range of amenities and care services to cater to the needs and preferences of its residents. The community is fully furnished and provides private bathrooms in each spacious apartment.

    Residents can enjoy a variety of amenities such as a beauty salon, cable or satellite TV, a computer center with Wi-Fi/high-speed internet, and a gaming room for entertainment. For those who prefer outdoor activities, there is a beautiful garden and outdoor space where they can relax and engage in recreational activities.

    The community also offers convenient services such as housekeeping, move-in coordination, and community-operated transportation for ease of access to nearby places. There is also a wellness center with fitness equipment to promote physical well-being among residents.

    Mealtime at New Horizons Lanier Park is an enjoyable experience with restaurant-style dining. The skilled culinary team caters to special dietary restrictions such as diabetes diets and ensures that residents receive nutritious meals. Assistance with meal preparation and service is provided to individuals who may require it.

    Care services provided at the community include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, assistance with transfers, medication management, and transportation arrangement for medical appointments. Special dietary restrictions are accommodated by the dedicated staff.

    To keep residents engaged and active, the community organizes various activities including fitness programs, planned day trips to explore the surrounding area, resident-run activities for socialization, and scheduled daily activities. Additionally, concierge services are available to assist residents in fulfilling their personal needs or requests.

    New Horizons Lanier Park enjoys a convenient location with several amenities nearby. There are four cafes within close proximity where residents can enjoy coffee or casual meals. Nature enthusiasts will appreciate having three parks nearby for relaxation or picnics. Pharmacies are easily accessible for medication needs while physicians are conveniently located for medical care. Restaurants offer diverse dining options for those who wish to explore local cuisine, and places of worship provide spiritual support. In case of emergencies, there are three hospitals in the vicinity to ensure prompt medical attention.

    At New Horizons Lanier Park, residents can expect a comfortable and engaging living experience with a focus on meeting their individual needs and promoting overall well-being.

    Nearby Places of Interest

    Pharmacies

    • Medical Park Pharmacy (0.1 miles)
    • Kroger Pharmacy (0.4 miles)
    • Medical Park Pharmacy (1.1 miles)
    • CVS Pharmacy (1.3 miles)
    • Walgreens (1.3 miles)
    • Mc Elveen's Pharmacy (2 miles)
    • CVS Pharmacy (2.4 miles)

    Physicians

    • Heritage Ob Gyn PC (0.1 miles)
    • Gainesville Eye Associates (0.2 miles)
    • Surgical Oncology Of Northeast Ga (0.2 miles)
    • Mountainview Pediatrics (0.3 miles)
    • Atlanta Gastroenterology Associates (0.5 miles)
    • Gainesville Surgery Center (0.6 miles)
    • Southeastern Gynecologic Oncology (1.1 miles)

    Restaurants

    • Senor Fiesta (0.4 miles)
    • Chick-Fil-A (0.5 miles)
    • Huddle House (0.5 miles)
    • McDonald's (0.6 miles)
    • Rabbittown Cafe (1.1 miles)
    • Bluefin Hibachi & Sushi (1.1 miles)
    • Burger & Shake lll (1.2 miles)

    Hospitals

    • 1480 Building (1.2 miles)
    • NGHS - North Tower (1.6 miles)
    • Northeast Georgia Labor And Delivery (1.7 miles)

    Places of Worship

    • St Michael Catholic Church (1.3 miles)
    • Unity of Gainesville Church (2.8 miles)
    • Free Chapel Worship Center (5.9 miles)
    • Northlake Baptist Church (7.9 miles)
    • Lula United Methodist Parsonag (8.5 miles)

    Cafes

    • Longstreet Cafe (1.8 miles)
    • Starbucks (2.2 miles)
    • Longstreet Cafe (3.5 miles)
    • Starbucks (3.8 miles)
    • Starbucks (7.6 miles)

    Parks

    • Laurel Park (2.3 miles)
    • Longwood Park (3.1 miles)
    • Thompson Bridge Park (3.6 miles)
    • Don Carter State Park (5.7 miles)

    Frequently Asked Questions

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