Manor Care Rehabilitation Center - Decatur

Pros

• The staff at Manor Care Rehabilitation Center - Decatur are described as kind and caring, showing genuine concern for the residents.
• Many patients reported positive experiences with the physical therapy program, noting improvements in strength and mobility after their time there.
• The facility is conveniently located near the hospital, making it accessible for families visiting their loved ones.
• The meals provided at Manor Care were observed to be good and satisfactory by some families.
• Cleanliness was noted as a priority in certain reviews, with staff seen cleaning frequently throughout the day.

Cons

• The facility provides inadequate therapy, with patients receiving only 45 minutes of treatment per day and spending the rest of their time in neglect.
• Staff members are described as lazy, and some are accused of being rude and lacking empathy towards patients.
• The cleanliness of shared bathrooms is criticized as being unsanitary and unkempt.
• Communication from staff is poor, leaving family members frustrated and uninformed about their loved ones' conditions.
• Patients experience long wait times for assistance with basic needs, such as using the restroom or getting water.
• There are reports of patients being neglected, including one instance where a patient was left laying in spilled food.
• Multiple complaints highlight that the facility is understaffed, particularly on weekends when care significantly deteriorates.
• Incidents involving dirty medical equipment being reused without proper sanitation raise concerns about hygiene standards.
• Families describe experiences of emotional distress regarding their loved ones’ decline in health while under care at the facility.
• Lack of attention to grooming and comfort for patients needing specialized care contributes to overall dissatisfaction with the service provided.

Review

The collective experiences shared by families of residents at Manor Care Rehabilitation Center in Decatur paint a concerning picture of the facility's care quality and operational efficiency. Many families express intense dissatisfaction with the level of physical therapy provided to their loved ones, contrasting sharply with the promises made upon admission. For instance, one reviewer noted that their husband was informed he would receive therapy five days a week and multiple times each day, yet he ended up receiving just 45 minutes of treatment daily while spending the rest of his time idle. This left family members feeling frustrated and betrayed by what they perceive as marketing over substance.

Cleanliness appears to be a significant issue within the facility, as highlighted in several reviews. Multiple accounts describe unpleasant conditions such as dirty bathrooms shared among four patients, unsanitary practices from staff members, and rooms that do not meet acceptable standards. One particularly disturbing incident involved a nursing aide discovered retrieving a used bath basin from under a patient’s bed—its contents featured dirty gray water along with discarded products used by previous residents—a situation deemed unacceptable by many reviewers. These cleanliness issues not only reflect poorly on the facility's upkeep but also raise serious health and safety concerns for vulnerable patients.

Staffing levels seem to be another recurrent theme throughout the reviews, contributing heavily to negative experiences reported by families. Several users remarked about long wait times for assistance with call buttons or basic needs like bathroom visits or water requests, especially during weekends when they claim fewer staff are present. One family described an alarming scene where unattended residents were found in common areas, highlighting potential neglect due to inadequate staffing levels. Such testimonials indicate that when administrative staff is absent during weekends, care deteriorates significantly—leaving patients without timely medical attention or support.

Communication—or lack thereof—also emerged as a critical issue at Manor Care Rehabilitation Center. Numerous families reported difficulty obtaining updates on their loved ones’ conditions or arranging visits; some indicated that social workers failed to return calls altogether, further frustrating efforts to engage with care teams about necessary services or inquiries related to patient health statuses. In dire situations where family members sought clarity regarding medication changes or immediate needs for personal items (such as laundry), responses were often slow or absent entirely.

Experiences vary considerably depending on individual perspectives, but there are some positive remarks interspersed among overwhelmingly negative accounts. A few reviewers mentioned improved rehabilitation outcomes at this facility based on direct feedback from their loved ones who underwent physical therapy there; however, these instances are often overshadowed by reports of poor overall care and general dissatisfaction with how staff interacted with residents. Families observed notable declines in mobility and well-being after their loved ones spent time at Manor Care—which raises questions about the quality of therapeutic practices offered there.

In conclusion, prospective patients and their families looking into Manor Care Rehabilitation Center should proceed cautiously given these troubling reports surrounding sanitation issues, staffing challenges, insufficient communication protocols, and inconsistent levels of therapeutic support. While some positive remarks exist regarding specific aspects of rehabilitation received at this center—suggesting potential for improvement—the overwhelming sentiment suggests that many residents have faced neglect or inadequate support during their stays which can adversely affect recovery outcomes. Keeping these concerns in mind will help advocate effectively for continued improvements—and ultimately ensure better futures for loved ones requiring specialized care in rehabilitation settings.

Pharmacies

• CVS Pharmacy (0 miles)
• Walgreens (0.4 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.6 miles)

Physicians

• Decatur Health Imaging (0.1 miles)
• Atlanta OB/GYN (0.6 miles)
• Dekalb Medical Ctrdecatur Decatur (1.3 miles)
• Oakhurst Pediatrics (2.5 miles)
• Northlake Emory (4.2 miles)
• Garson Padoan Sonia MD - Piedmont Urgent Care by Wellstreet (4.6 miles)
• Thomas D Gurley Jr MD (5.4 miles)

Restaurants

• Pour de Leon (0.1 miles)
• Chick-Fil-A (0.3 miles)
• Waffle House (0.4 miles)
• Wild Heaven Craft Beers (1.2 miles)
• The Lost Druid (1.2 miles)
• Golden Corral (1.2 miles)
• McDonald's (1.3 miles)

Places of Worship

• North Decatur Presbyterian Church (0.4 miles)
• First Baptist Church of Decatur (1.3 miles)
• Avondale Church Of Christ (2.5 miles)
• Greek Orthodox Cathedral of the Annunciation (3 miles)
• Rehoboth Baptist Church (3.2 miles)
• Karin Kabalah Center of Atlanta (3.6 miles)
• Haygood Memorial United Methodist Church (4.1 miles)

Transportation

• Marta - Westbound (1.2 miles)
• MARTA Inman Park - Reynoldstown Station (4.7 miles)
• MARTA - Lindbergh Center Station (5.4 miles)

Cafes

• Dancing Goats Coffee Bar (1.7 miles)
• El Tesoro (4.6 miles)
• Starbucks (4.9 miles)
• Muchacho (5.4 miles)

Parks

• Toy Park (1.7 miles)
• Leafmore Country Club (1.9 miles)
• McKoy Park (2.6 miles)
• East Lake Park (3.4 miles)
• Bessie Branham Park (3.4 miles)
• Briarlake Forest Park (3.6 miles)
• Morningside-Lenox Park Tennis Courts (4.1 miles)

Hospitals

• Atlanta VA Medical Center (1.8 miles)
• Marcus Autism Center (3.2 miles)
• North Dekalb Health Center (5.6 miles)

Theaters

• Movie Tavern Northlake Festival (3.9 miles)
• AMC Madison Yards 8 (5.3 miles)
• Regal Hollywood (5.4 miles)