Muscogee Manor & Rehabilitation Center

7150 Manor Road, Columbus, GA 31906

For more information about senior living options: (844) 490-3973

3.9 from 65 reviews
5 stars
31
4 stars
16
3 stars
7
2 stars
1
1 stars
10

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    Overall Review of Muscogee Manor & Rehabilitation Center

    Pros

    • pro The staff is outstanding and highly appreciated by families for their care.
    • pro The nurses provide excellent care to residents.
    • pro The facility is nice and the staff are caring.
    • pro The CNAs are great and the nursing staff is professional.
    • pro The front desk at Muscogee Manor is very nice.
    • pro The facility is clean and the staff are polite.
    • pro The staff is organized and goes the extra mile to keep residents engaged.
    • pro The rehab team works hard to help residents return to the community.

    Cons

    • pro The reviewer warned others not to send their loved ones here.
    • pro The reviewer described the facility as a nasty, dirty nursing home.
    • pro The reviewer called the nurses lazy and terrible and would not send a relative there.
    • pro The reviewer stated the facility is poorly run, chronically understaffed, with CNA turnover that leads to patient suffering.
    • pro The reviewer asserted the place should be shut down due to neglect and carelessness.
    • pro The reviewer noted that items go missing at the facility.
    • pro The reviewer criticized management for unprofessional handling of a veteran's return and for lack of communication about his release.
    • pro The reviewer criticized the owner for cleanliness and maintenance issues, such as not cleaning, painting, replacing floors, and window treatments.
    • pro The reviewer described transportation arrangements as not acceptable.

    Review

    This collection of impressions paints a broad, sometimes jarring picture of experiences around two Georgia facilities that families and visitors have encountered. On one hand, there are heartfelt tributes to the care and compassion shown by the staff, especially the nurses, aides, and front-desk teams. On the other hand, there are urgent warnings about cleanliness, staffing shortages, and troubling lapses in communication and operations. Taken together, the remarks reveal a complex reality: skilled, caring people working under pressure, alongside serious concerns about how the facilities are managed and maintained.

    Several accounts highlight exceptionally positive interactions with caregivers. Families repeatedly praise the kindness, attentiveness, and professionalism of the nursing staff and CNAs. One couple expresses deep appreciation for the care their mother received at Azalea Trace, noting that the staff were outstanding and that the nurse who attended to their mother was consistently present. Another set of reviews from relatives of patients at Muscogee Manor describe warm, responsive care, with phrases like "the staff is outstanding" and "great with our family." Some reviewers acknowledge that, even when the buildings themselves feel old or dated, the people delivering care - nurses, aides, and rehab teams - are what make a difference. There are mentions of rehab staff going above and beyond and of a programmatic approach that keeps residents engaged, suggesting a strong culture of patient-centered support despite physical aging of the facilities.

    There are clear endorsements of the basics - politeness, organization, and a sense that the facilities try to do right by their residents. A reviewer who works as a maintenance mechanic describes the place as a "very nice facility," while another notes that the environment is well-kept and that staff members are helpful and pleasant at the front desk. Several comments emphasize the importance of staff dedication: even when the building is older, the care team's commitment makes a significant positive difference. In some reviews, the administrative and caregiving teams are commended for taking the time to talk with families, coordinate care plans, and maintain a level of order and warmth that helps families feel included in their loved ones' care.

    However, the bulk of the responses also contains sharp cautions and strong criticisms. Some reviewers label the facilities as not well maintained or not safe for loved ones, using phrases like "Nasty dirty nursing home" and "This place needs to be shut down." The most pointed criticisms center on chronic understaffing, insufficient equipment, and care that suffers when staff are stretched too thin. One reviewer explicitly frames the problem as under-staffing and overwhelmed caregivers, saying there are not enough workers to assist patients and praising the few who still manage to deliver quality care under difficult conditions. Other reviews echo this sentiment, arguing that patients who cannot feed or dress themselves become dependent on a stretched team, which leads to avoidable neglect and a sense of overall neglect in care.

    Transportation, administration, and communication also surface as recurrent trouble spots. A reviewer recounts a mishandled transportation arrangement for an appointment in Atlanta, with incorrect assumptions about mobility and an inadequate vehicle for wheelchair needs, calling the situation "not acceptable." This theme - logistical missteps affecting timely care and access to services - appears alongside complaints of mixed messages to families and insufficient information during transitions or releases. In one particularly troubling narrative, a veteran patient was released from the facility and then told not to return, with the family left uninformed during a holiday weekend. The reviewer labels this incident as unprofessional and expresses outrage at the lack of communication and consideration for the veteran's ongoing health needs.

    Largely, the reviews diverge on a single question: can the facility balance compassionate, competent caregiving with the real-world constraints of staffing, budget, and infrastructure? Some families feel assured and relieved by the presence of caring staff, noting that the human touch - the kindness, the patience, the willingness to assist - often shines through despite systemic shortcomings. Others feel the opposite - frustrated and alarmed - arguing that neglect, poor conditions, and managerial lapses undermine any positive impression the staff might generate. There are explicit calls for accountability and, in some cases, for shutdown or drastic improvements; one account even uses the strongest possible rhetoric to warn other families to beware.

    In the end, the landscape these comments sketch is not black or white but a spectrum. At times, families are grateful for a supportive, compassionate care team that makes a tangible difference in their loved ones' daily lives. In other moments, the same families confront blunt reminders of what happens when staffing, cleanliness, or logistical communication fall short. The underlying thread across all voices is a plea for vigilance: to recognize the dedicated people who care for residents and to remain attentive to the conditions that affect safety, dignity, and the quality of life in these facilities. For families navigating decisions about care, these narratives underscore the importance of asking detailed questions, observing the daily routines, and staying engaged with both the caregiving team and facility leadership to ensure that compassion is matched by reliable, well-supported operations.

    Features

    Housing

    • 170 resident community capacity 170 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Columbus Metropolitan (4 miles away) Columbus Metropolitan (4 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Muscogee Manor & Rehabilitation Center in Columbus, GA offers a range of amenities and care services to ensure a comfortable and fulfilling living experience for its residents. The community features a beauty salon, allowing residents to pamper themselves and maintain their personal appearance. Cable or satellite TV is available for entertainment purposes, keeping residents connected to their favorite shows or movies.

    Transportation is conveniently provided by the community, whether it's community-operated transportation for various outings or appointments with doctors. Additionally, move-in coordination is offered to ease the transition process for new residents. The computer center enables residents to stay connected with loved ones and engage in online activities.

    Delicious meals are served in the dining room in a restaurant-style setting, ensuring that residents receive proper nutrition while enjoying social interactions. For those with special dietary restrictions, such as diabetes diet or other dietary needs, personalized meal preparations are available.

    Various spaces within the community allow residents to engage in different activities. The fitness room facilitates physical exercise and well-being. A gaming room provides opportunities for recreation and entertainment. There is also a small library where residents can indulge in reading and expand their knowledge.

    Muscogee Manor provides housekeeping services to maintain cleanliness and tidiness within resident's living quarters. Each resident enjoys fully furnished accommodations with private bathrooms for personal comfort. Wi-Fi/high-speed internet ensures connectivity throughout the community.

    The care services at Muscogee Manor include 24-hour call system and supervision to cater to any emergency situations that may arise. Trained staff provides assistance with bathing, dressing, transfers, and other activities of daily living as needed by each resident. Medication management is offered to ensure the proper administration of medications.

    The mental wellness program focuses on maintaining emotional well-being and supporting residents' mental health needs. Special dietary restrictions are accommodated to provide personalized meal options suitable for individual health requirements.

    Residents have access to various nearby facilities including cafes, parks, pharmacies, physicians, restaurants, and hospitals, making it convenient for them to meet their everyday needs.

    Overall, Muscogee Manor & Rehabilitation Center creates a supportive and comfortable environment for assisted living residents through its amenities and care services, promoting an enjoyable and fulfilling lifestyle.

    Nearby Places of Interest

    This part of Columbus, Georgia offers a variety of amenities and services that may be appealing to seniors looking for a comfortable and convenient living environment. With a range of restaurants nearby including Chinese, Mexican, and fast food options, residents can enjoy a diverse selection of dining choices. Additionally, there are several parks in the vicinity such as Whisperwood Gazebo And Swings and Heath Park for those who enjoy outdoor activities. For medical care, there are multiple physicians offices and pharmacies within a few miles radius, providing easy access to healthcare services. The area also features places of worship for those seeking spiritual fulfillment and entertainment options like theaters for leisure activities. Overall, this part of Columbus offers a well-rounded community with various resources for seniors to enjoy a fulfilling lifestyle.

    Restaurants

    • China Kitchen (1.9 miles)
    • McDonald's (2.4 miles)
    • KFC (2.4 miles)
    • Don Chuchos Mexican Restaurant (2.5 miles)
    • IHOP (3.1 miles)
    • Krystal (3.1 miles)
    • Taco Bell (3.1 miles)

    Parks

    • Whisperwood Gazebo And Swings (2.8 miles)
    • Heath Park (4.8 miles)

    Physicians

    • Capri Medical Group (3.1 miles)
    • Blackman Road Family Care (4.3 miles)
    • Foot and Ankle of West Ga PC (5 miles)
    • Trinity Center-Women (5 miles)
    • Roman Medical Group (5 miles)
    • West Georgia Eye Care Center (5.1 miles)
    • Nicholas Duquette Mayfield (5.1 miles)

    Pharmacies

    • Walgreens (3.1 miles)
    • Walgreens (3.1 miles)
    • Walgreens (3.8 miles)
    • Walmart Pharmacy (4.5 miles)
    • CVS Pharmacy (4.7 miles)
    • Parkway Center (5 miles)
    • CVS Pharmacy (5.3 miles)

    Cafes

    • Starbucks (3.2 miles)
    • Panera Bread (4.4 miles)
    • Starbucks (5.8 miles)

    Hospitals

    • Dialysis Clinic (4.4 miles)
    • Basilio Pedictrics (5.5 miles)
    • Northside Medical Center (5.7 miles)
    • Fmc Dialysis Services Chattahoochee Valley (5.7 miles)
    • Surgery Center (5.8 miles)

    Places of Worship

    • Cityscape Church (5.2 miles)
    • North Highland Church (5.3 miles)

    Theaters

    • Imax (5.8 miles)
    • AMC CLASSIC Columbus Park 15 (5.8 miles)

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