Pine Knoll Nursing & Rehab Center in Carrollton, GA

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  • Interior

    A cozy living room with a sofa, armchair, and decorative cushions.
  • Decor

    A cozy dining area with a piano, complete with a decorated table and wall art.
  • Living Room

    A cozy living room with plaid armchairs, red pillows, a central table with a flower vase, and a framed artwork on the wall.
  • Building

    A peaceful courtyard with a large tree, picnic tables, and a bench in front of a brick building.
  • Dining

    A cozy dining area with tables and chairs, decorated with balloons, featuring a television and a refrigerator in the background.
  • Landscaping

    A joyful individual enjoying the beauty of gardening while seated in a wheelchair.
  • Flag

    A framed American flag alongside a certificate, symbolizing honor and remembrance.
  • Healthcare

    A dedicated team of healthcare workers proudly displaying their new t-shirts in the hospital corridor.
  • Wheelchair

    A beautiful moment shared between a mother and her son at a celebration.

Pine Knoll Nursing & Rehab Center in Carrollton, GA

Information last verified:

156 Pine Knoll Drive, Carrollton, GA 30117

For more information about senior living options: (844) 490-3973

3.9 from 73 reviews
5 stars
49
4 stars
4
3 stars
1
2 stars
2
1 stars
17

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Overall Review of Pine Knoll Nursing & Rehab Center

Pros

  • pro Pine Knoll is described as clean, well-maintained, and welcoming with a warm, home-like atmosphere.
  • pro The staff are consistently kind, attentive, and go the extra mile to meet residents’ needs.
  • pro Nursing and support teams are praised for professionalism, compassion, and clear communication.
  • pro In-house rehabilitation services, including physical, occupational, and speech therapy, are highlighted as comprehensive.
  • pro A wide range of activities keeps residents engaged and socially connected.
  • pro Admissions staff, especially Kim Ponder, are frequently lauded for their helpfulness and care.
  • pro Families report feeling supported and at ease knowing their loved ones are in capable hands.
  • pro Several reviewers note that staff treat residents with dignity, respect, and as part of a family.

Cons

  • pro The overall care and conditions at Pine Knoll are unacceptable and deeply concerning.
  • pro The food quality is poor, and residents are not being adequately fed or given enough water.
  • pro Staffing is clearly inadequate, with nurses and CNAs lacking proper training and basic care needs often overlooked.
  • pro Supplies are frequently lacking, and the facility is not maintained to a clean standard.
  • pro Patient clothing is mishandled, personal care is inconsistent, and rooms are cramped with two beds (and sometimes three).
  • pro The facility uses outdated equipment that is not up to standard for proper care.
  • pro Upper management is appalling, failing to listen to concerns, take problems seriously, or address ongoing issues.
  • pro Pine Knoll does not provide the level of care, compassion, or professionalism that vulnerable residents deserve.

Review

Pine Knoll Nursing & Rehabilitation Center in Carrollton is best suited for seniors who need structured in-house rehabilitation and who prize a warm, family-like care culture backed by attentive therapists and a responsive admissions team. Families that want frequent, proactive communication and a staff that aims to treat residents with genuine kindness will find a strong alignment here. The facility often earns praise for its rehab department, cleanliness, and activities, and many families highlight how the team works to get loved ones back on their feet and into daily routines. However, this is not a place to overlook significant safety and quality concerns; those prioritizing ironclad staffing levels, spotless operations, and consistently visible leadership should explore alternatives.

On the downside, a substantial thread of reviews raises red flags about staffing adequacy and training. Multiple accounts describe nurses and CNAs as overextended or inconsistently trained, with basic care needs sometimes deferred. Supplies and cleanliness are flagged as ongoing problems in certain shifts or areas, and several families report cramped rooms and outdated equipment that strain comfort and safety. Management responsiveness is another critical issue in some families’ experiences, with responses described as insufficient or slow, leaving families feeling unsupported when concerns arise. These contrasts create a real caution: the best-case scenario hinges on steady staffing, disciplined upkeep, and vigilant supervision, elements that are not universally present in every visit.

Yet the positives cannot be discounted. The rehab program is repeatedly singled out as a core strength: an in-house team delivering physical, occupational, and speech therapy with substantial frequency, often seven days a week, and customized plans that aim to restore independence. Caregivers, nurses, CNAs, and therapists, are frequently praised for compassion, patience, and clear communication, with families reporting strong collaboration on care plans and regular updates. The atmosphere in many wings feels home-like and welcoming, with clean surroundings and engaging activities that keep residents socially connected. The consistency of positive patient and family testimonies about the therapeutic process and daily routines is a meaningful offset to concerns, especially for those seeking meaningful recovery timelines.

Nevertheless, experiences vary widely enough to demand a hard look at governance and safety oversight. Some families recount distressing scenarios: lapses in monitoring that culminate in falls, signs of neglect, or delays in physician involvement; others describe odors, noise, or conditions that suggest maintenance gaps. The discrepancies between glowing testimonials and troubling first-person reports create a credibility gap that cannot be ignored. Within this landscape, certain staff members emerge as standout champions, CNA teams and specific administrators who earn trust through empathy and reliability. The presence of dedicated advocates within the team is a meaningful offset, yet it is not universal, and that unevenness matters when evaluating for long-term or high-dependency care.

Given the mixed track record, alternatives may merit serious consideration for families whose priorities center on safety, consistent quality, and transparent governance. If clear, dependable supervision and a consistently spotless environment are non-negotiables, exploring other facilities with stronger staffing ratios, stricter housekeeping standards, and demonstrable accountability may be prudent. For families requiring rigorous risk mitigation, demand comprehensive documentation: recent state survey results, incident logs, administrator availability, and a concrete plan for addressing recurrent concerns. It is essential to verify that the care team can meet individualized needs without sacrificing timely attention or compromising resident dignity. In short, Pine Knoll can work beautifully for rehab-focused, relationship-driven care, but it does not guarantee uniform excellence across all aspects of operation.

Ultimately, the decision comes down to alignment between expectations and experience. For families prioritizing active rehabilitation, personalized attention, and a welcoming, engaged staff, Pine Knoll offers a compelling, if imperfect, option. The strong rehab outcomes, warmth of many caregivers, and a culture that frequently treats residents like family are compelling reasons to consider it seriously. Yet the facility’s variability on staffing, cleanliness, and administrative responsiveness requires a disciplined, investigative approach: tour multiple days and times, observe staff-resident interactions, request real-time updates on care plans, and insist on meeting leadership with specific questions about safety protocols and incident management. If those assurances cannot be consistently demonstrated, the prudent course is to widen the search. Pine Knoll can be a fit for the right family and the right resident, but a thorough, discerning evaluation is essential before making a commitment.

Features

Housing

  • 122 resident community capacity 122 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pine Knoll Nursing & Rehab Center in Carrollton, GA is an assisted living community that offers a variety of amenities and care services to meet the needs and preferences of its residents.

The community provides a range of amenities to enhance the quality of life for its residents. These amenities include a beauty salon for grooming needs, cable or satellite TV for entertainment purposes, a computer center for technology access, a fitness room for exercise opportunities, and a gaming room for recreational activities. There is also a small library available for reading enthusiasts. The community offers fully furnished accommodations with private bathrooms and kitchenettes. Housekeeping services are provided to ensure a clean and comfortable living environment. Outdoor space and gardens are available for residents to enjoy nature.

Pine Knoll Nursing & Rehab Center also prioritizes the well-being and convenience of its residents by offering various services. Move-in coordination assistance is provided to make the transition process seamless. Community-operated transportation is available for non-medical needs as well as transportation arrangements for doctors' appointments. Wi-Fi/high-speed internet is accessible throughout the community, allowing residents to stay connected with loved ones and engage in online activities.

In terms of care services, Pine Knoll Nursing & Rehab Center ensures 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that residents take their prescribed medications correctly. A mental wellness program is offered to promote emotional well-being among residents.

Dining at Pine Knoll Nursing & Rehab Center caters to special dietary restrictions. The community provides meal preparation and service according to specific dietary needs such as diabetes diet plans.

For recreational activities, there are concierge services available as well as fitness programs tailored to seniors' needs. Planned day trips are organized regularly for residents who enjoy exploring new places. Resident-run activities allow individuals to actively participate in creating social engagement within the community. Additionally, scheduled daily activities offer a structured and fulfilling lifestyle for residents.

The community is conveniently located with nearby amenities, including 2 cafes, 3 parks, 8 pharmacies, 26 physicians, 51 restaurants, 2 transportation options, 3 places of worship, 1 theater, and 4 hospitals. This ensures that residents have easy access to various services and entertainment options in the surrounding area.

Overall, Pine Knoll Nursing & Rehab Center provides a comfortable and enriching environment for seniors in need of assisted living services. The community offers a range of amenities and care services to support residents' physical well-being, emotional wellness, and social engagement.

Nearby Places of Interest

Restaurants

  • Hibachi Express (0.2 miles)
  • Taco Bell (0.2 miles)
  • The Lazy Donkey (0.3 miles)
  • Martin's Restaurant (0.3 miles)
  • Jerry's Country Kitchen (0.3 miles)
  • Rosie's Coffee Cafe (0.7 miles)
  • Leopoldo's Pizza (0.9 miles)

Pharmacies

  • CVS Pharmacy (0.2 miles)
  • Arrow Pharmacy (0.3 miles)
  • Haney's Drug Corner (1.4 miles)
  • Turner Pharmacy (1.6 miles)
  • Walgreens (1.6 miles)
  • Brooke's Pharmacy (1.7 miles)
  • Kroger Pharmacy (2.5 miles)

Physicians

  • Carrollton Pediatric Clinic (0.5 miles)
  • West Care Pediatric Clinic (0.5 miles)
  • West Georgia Cardiology (0.6 miles)
  • Georgia West Imaging PC (1.1 miles)
  • West Georgia Center For Diabetes & Endocrinology (1.1 miles)
  • West Georgia Sleep Disorders Center And Neurology Associates (1.3 miles)
  • TMG West Georgia Ob/Gy (1.3 miles)

Places of Worship

  • Standing on Stone Ministries (0.8 miles)
  • In the Masters Hands Church (1.1 miles)
  • City Station (3.2 miles)

Parks

  • Safari Park (0.9 miles)
  • Castle Playground (1 miles)
  • East Carrollton Recreation Center (1.2 miles)

Transportation

  • U-Haul Neighborhood Dealer (0.9 miles)
  • Enterprise Rent-A-Car (1 miles)

Hospitals

  • Communication Partners (1.2 miles)
  • West Georgia Infusion Center (1.5 miles)
  • Pathways Mental Health Service (1.7 miles)
  • Total Renal Care (2.4 miles)

Theaters

  • Regal Carrollton (1.4 miles)

Cafes

  • Starbucks (1.6 miles)
  • Gallery Row Coffee (2.8 miles)

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