Carrollton Nursing & Rehab Center

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Carrollton Nursing & Rehab Center

2327 North Highway 27, Carrollton, GA 30117

For more information about senior living options: (844) 490-3973

3.9 from 67 reviews
5 stars
46
4 stars
2
3 stars
0
2 stars
1
1 stars
18

Skilled Nursing Facility

Overall Review of Carrollton Nursing & Rehab Center

Pros

  • pro Carrollton Nursing and Rehab has far exceeded expectations.
  • pro The care team is exceptional, and their attention to detail is impressive.
  • pro The atmosphere is always friendly and upbeat.
  • pro The staff at Carrollton Nursing and Rehab are patient, kind, and dedicated to providing top-notch care.
  • pro The facility is modern, clean, and welcoming.
  • pro The activities department does a great job keeping everyone engaged.
  • pro The nursing staff is attentive, and the aides are respectful.
  • pro The food is good, the rooms are clean, and the overall care is well-delivered.

Cons

  • pro The facility allegedly allowed the resident to fall 13 times, resulting in a broken hip, a cracked back, and several deep lacerations that ultimately led to her death.
  • pro Hygiene was neglected, leaving the resident with matted, unwashed hair and a urinary tract infection severe enough to be noted by doctors.
  • pro Staff did not assist her with eating as promised, despite being present to coach her.
  • pro Residents were reportedly prevented from using the phone, and calls were not answered promptly.
  • pro A CNA named Kaycion is described as lazy and neglectful, allegedly changing residents only once and leaving them on dirty sheets, with teeth brushing neglected.
  • pro The facility is described as overpriced, running out of supplies and medicine, serving poor food, with too few good CNAs, plus roaches and water damage and insufficient disinfection.
  • pro Some reviews with five stars are alleged to be fake.

Review

Carrollton Nursing and Rehab elicited a broad range of experiences from families and visitors, painting a picture of a facility that some residents and loved ones celebrate as a caring community, while others describe alarming safety and hygiene concerns. On one end, several reviewers speak glowingly about the staff's dedication, the facility's clean and welcoming environment, and the meaningful activities that keep residents engaged. They emphasize that the team treats residents with respect, communicates well with families, and works hard to coordinate therapy, medical care, and social programs. For these families, Carrollton feels like a reliable place where loved ones can recover, improve mobility, and enjoy daily routines that feel like a real community.

Yet the same name is also attached to deeply troubling accounts that cannot be ignored. One account details a mother who was in the facility and experienced repeated falls - thirteen in total - leading to a broken hip, a cracked back, and multiple deep lacerations. The reviewer links these injuries to a pattern of neglect, including a severe urinary tract infection that reportedly worsened because the resident was not changed or bathed regularly, leaving hair matted and hygiene neglected. The narrative goes on to describe delays and miscommunication around care, including a lack of timely assistance with eating and a restriction on phone use, with the reviewer stating they had to travel to the facility to intervene and that, even then, they observed staff in the moment instructing for an ambulance while the resident herself was asking for urgent help. The reviewer also questioned the integrity of online ratings, labeling five-star posts as fake and suggesting that the facility's true quality was not reflected in those reviews.

Another troubling thread involves specific allegations about a CNA named Kaycion. The reviewer claims this aide provided minimal care, changing a resident only once and leaving them on dirty, soiled sheets, with additional accusations that mouths were not cared for - no brushing of teeth and no toothbrush in sight - even for a resident who could not help themselves. The critique paints a picture of a staff member who prioritizes speaking up for personal autonomy over basic hygiene and comfort, prompting questions about training, supervision, and consistency in daily routines. Taken with other comments about overpricing, frequent shortages of supplies, and unsanitary conditions like roaches and water damage in ceilings, these claims contribute to a perception that, for some families, the environment fails to meet basic standards of safety and cleanliness.

Despite these serious concerns, a substantial cluster of reviews offers a very different experience. Families report that Carrollton Nursing and Rehab can be a place where residents thrive under thoughtful, attentive care. They describe a staff that is patient, kind, and dedicated to doing the work necessary to help residents recover and stay engaged. The facility is portrayed as modern, clean, and welcoming, with activities and therapy programs designed to keep residents motivated and socially connected. For these families, the atmosphere feels safe and uplifting, with staff who know residents by name, explain treatments clearly, and provide ongoing updates to families about progress and changes in care.

Several reviewers recount smooth transitions into the facility, noting that the admission process was manageable and that the team went out of their way to help families adjust. They praise the nursing and therapy staff for being responsive and for coordinating care so that medical needs and daily activities are well integrated. The positive testimonials emphasize ongoing communication, dignity in treatment, and a sense that the environment supports both physical recovery and emotional well-being. In these accounts, residents look forward to daily activities, form friendships, and benefit from a sense of community that makes the stay feel comfortable and purposeful.

Other voices highlight the consistency and professionalism across departments - from administration to housekeeping. Families describe a culture where residents are treated with respect, where the environment stays clean and orderly, and where meals are thoughtfully prepared to meet dietary needs. The therapy programs, in particular, are lauded for helping residents regain mobility and participate in daily life with renewed confidence. The overall tone of these reviews is one of gratitude and trust: caregivers who show up with patience, expertise, and genuine care, and a facility that strives to balance medical needs with meaningful, life-affirming activities.

In looking across all the reviews, the picture that emerges is highly nuanced. Carrollton Nursing and Rehab is a place where some families feel their loved ones receive exceptional care, where staff make residents feel known and valued, and where a robust program of activities and therapy supports recovery and well-being. At the same time, there are stark and disconcerting claims about neglect, hygiene lapses, and safety risks that have clearly left lasting impressions on the families who experienced them. The facility appears to be a community of care that can deliver both highly positive, life-affirming experiences and serious, potentially dangerous gaps in safety and basic daily needs, depending on who you ask and which shift or department is being observed. For anyone considering Carrollton for a loved one, the takeaway is to conduct thorough due diligence: visit in person, observe the daily routines, ask hard questions about fall prevention, hygiene, and staffing levels, and talk to multiple staff and residents to form a complete picture.

Features

Housing

  • 159 resident community capacity 159 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Carrollton Nursing & Rehab Center in Carrollton, GA is a vibrant and welcoming assisted living community that offers a range of amenities and care services to its residents. The center provides a comfortable and fully furnished living space for seniors, with private bathrooms and the convenience of cable or satellite TV and Wi-Fi/high-speed internet.

Residents can enjoy delicious meals served in a restaurant-style dining room, with special dietary restrictions accommodated. For those who like to stay active, there is a fitness room and wellness center available. Additionally, the community offers various recreational spaces, including a gaming room, small library, and outdoor garden.

The care services provided at Carrollton Nursing & Rehab Center ensure that residents receive the assistance they need with daily activities such as bathing, dressing, and transfers. There is also 24-hour supervision and a 24-hour call system for peace of mind. Medication management is available to help residents stay on top of their healthcare needs.

Transportation arrangements are made for non-medical purposes as well as for doctor's appointments. Community-operated transportation ensures that residents have access to nearby amenities such as cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals.

At Carrollton Nursing & Rehab Center, residents can also take advantage of various activities organized by the community. These include fitness programs, planned day trips to explore local attractions, resident-run activities where they can engage with their peers, and scheduled daily activities to keep them entertained.

Overall, this assisted living community provides a comfortable living environment with excellent amenities and care services aimed at enhancing the well-being and quality of life for its residents.

Nearby Places of Interest

Parks

  • Safari Park (0.1 miles)
  • Castle Playground (1.9 miles)
  • East Carrollton Recreation Center (2.1 miles)

Restaurants

  • Highland Deli & Grill (0.3 miles)
  • Locomex Downtown (0.3 miles)
  • Samba Loca (0.3 miles)
  • La Trattoria: A Classic Italian Kitchen (0.4 miles)
  • Leopoldo's Pizza (0.4 miles)
  • City Tavern (0.4 miles)
  • Five Guys Burgers & Fries (0.4 miles)

Physicians

  • Georgia West Imaging PC (0.3 miles)
  • West Georgia Center For Diabetes & Endocrinology (0.8 miles)
  • West Georgia Cardiology (0.8 miles)
  • Carrollton Pediatric Clinic (0.9 miles)
  • West Care Pediatric Clinic (0.9 miles)
  • West Georgia Sleep Disorders Center And Neurology Associates (0.9 miles)
  • Infectious Diseases of West Georgia (0.9 miles)

Places of Worship

  • In the Masters Hands Church (0.4 miles)
  • Standing on Stone Ministries (1.4 miles)
  • City Station (2.2 miles)

Hospitals

  • Communication Partners (0.7 miles)
  • West Georgia Infusion Center (1 miles)
  • Pathways Mental Health Service (2.2 miles)
  • Total Renal Care (2.3 miles)

Pharmacies

  • Arrow Pharmacy (1 miles)
  • Haney's Drug Corner (1 miles)
  • Walgreens (1 miles)
  • CVS Pharmacy (1.2 miles)
  • Brooke's Pharmacy (1.2 miles)
  • Turner Pharmacy (1.2 miles)
  • Kroger Pharmacy (2.2 miles)

Cafes

  • Starbucks (1.1 miles)

Transportation

  • U-Haul Neighborhood Dealer (1.4 miles)
  • Enterprise Rent-A-Car (1.9 miles)

Theaters

  • Regal Carrollton (2.4 miles)

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