Bainbridge Health And Rehab
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1155 West College Street, Bainbridge, GA 39819
For more information about senior living options: (844) 490-3973
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The wound care nurse, Shavona McCoy, is amazing and works as a team player to ensure timely care. The staff are friendly, attentive, and dedicated, making residents feel like family. Lisa Kelley is consistently available and goes above and beyond to help with admissions and placements. The rehab department features highly skilled therapists who respect residents and maximize rehab potential. The facility is well maintained, clean, and easy to access. The activities director is compassionate and connects with all patients. Residents are treated with dignity and respect by the nursing and care teams. The admissions process is smooth and supportive for families during transitions. The overall atmosphere is caring, with residents feeling loved and well cared for.
The facility is described as awful with no stars. A family removed their loved one after only one night due to concerns about care. A night shift nurse is accused of negligence and being extremely ugly toward an elder. The place is labeled a "Bainbridge death care facility" due to neglect and abuse of patients. The outside appearance is ragged and dirty, with the facility needing attention or to be torn down. The admissions phone line was unresponsive, with multiple calls ignored when trying to transfer a patient. A patient experienced excruciating pain and limited movement after hip surgery during rehab, signaling poor pain management.Bainbridge Health Care and Bainbridge Health & Rehab evoke a wide range of experiences from families and staff, producing an unusually mixed portrait. On one end, visitors and loved ones praise the facility for genuine warmth, attentiveness, and strong clinical care, especially in rehabilitation and wound care. On the other end, there are stark warnings about communication breakdowns, cleanliness concerns, and serious allegations of neglect. Taken together, the feedback suggests a campus where the quality of care can be excellent in some areas and deeply troubling in others, depending on the day, the staff on duty, and the specific department involved.
Several reviews highlight exemplary individuals and cohesive teams. A number of family members sing the praises of the wound care nurse Shavona McCoy, describing her as amazing and saying that you can't go wrong with her because she works as a true team player and ensures that tasks are completed in a timely manner. The admissions process also receives frequent praise, with Lisa Kelley repeatedly named as a standout figure who makes transitions smooth, responsive, and supportive. One reviewer emphasizes that Lisa is available at any hour and goes above and beyond to meet patient and family needs, even arranging placements for difficult cases such as a homeless patient. The sentiment about the admissions and administrative staff is echoed by others who note how quickly and effectively Lisa Kelley and Melissa Reynolds contribute to improvements in care and facility operations over many years.
In the realm of rehabilitation and therapy, several accounts describe a dedicated, highly capable team. Reviewers indicate that the rehab department is attentive to residents' needs, with therapists who are both respectful and skilled, collaborating with patients to maximize recovery potential. One family member recounts that their grandmother's rehab experience post-hip surgery was positive, with therapists helping her regain movement and the nursing staff providing compassionate, patient-centered care. The sense of being "cared for" and treated with dignity is a recurring theme when praise is directed toward therapists, aides, and the broader rehab staff, culminating in statements that the facility feels like a welcoming, supportive family environment.
Cleanliness and daily operations are another area where opinions diverge significantly. Some reviewers describe the facility as clean, well-maintained, and a place where residents are treated well and with respect. Others, however, report a less favorable exterior impression - curtains ragged and dirty from the outside view - and even recommend that the facility be torn down, arguing that the appearance does not reflect the quality of care inside. A few critics specifically mention that the outside look does not match the internal warmth and professionalism they encountered, while still acknowledging that the staff they interacted with was friendly and caring.
Communication and responsiveness appear as a central theme in the negative feedback. Several reviewers recount attempts to contact the facility without success, noting that calls during business hours to transfer a patient were not answered or returned. Such experiences understandably amplify concerns about the patient handoff, transfer efficiency, and the ability of families to stay informed. Conversely, others recount easy access to staff and quick, informative responses, reinforcing the obvious truth that experience can vary by shift, day, and particular staff assignments.
The emotional tone of the reviews underscores an important nuance: patient care can be deeply personal and highly variable. Some families describe the staff as "like family," with nurses and aides who treat residents as if they were their own loved ones, providing compassionate, individualized care. Others recount distressing experiences of neglect or negative interactions with certain staff members, describing a night shift nurse as negligent and unfriendly toward an elder. The breadth of experiences suggests that the facility's culture - how it manifests day to day - can swing between being a supportive, professional environment and a place where concerns about safety, attentiveness, and respect become acute.
Overall, Bainbridge Health Care and Bainbridge Health & Rehab emerge as a facility of contrasts. The strongest positives lie with the people - the wound care nurse Shavona McCoy, the admissions director Lisa Kelley, other NAs, nurses, and therapy staff - whose dedication has left lasting, favorable impressions on families who witnessed cohesive care, respectful treatment, and effective rehabilitation. At the same time, serious criticisms regarding communication gaps, perceived negligence by specific staff on certain nights, and inconsistent facility appearance cannot be ignored. For anyone considering care for a loved one, the reviews suggest a careful, nuanced approach: engage with the admissions team, request introductions to the rehab and wound care teams, seek a clear plan for transfers and updates, and tour the facility at different times to gauge daily operations and interpersonal dynamics firsthand. The facility clearly has the potential to deliver high-quality care, but real-world experiences can vary greatly, reinforcing the value of diligence and direct conversations before making a placement decision.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bainbridge Health And Rehab in Bainbridge, GA is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to cater to the needs and preferences of its residents.
Residents can enjoy the convenience of having a beauty salon on-site, as well as access to cable or satellite TV for their entertainment. The community also provides community-operated transportation to ensure that residents can easily travel to nearby destinations. For those who want to stay connected, there is a computer center with Wi-Fi/high-speed internet available.
Meals at Bainbridge Health And Rehab are served in a dining room, offering restaurant-style dining experiences. Special dietary restrictions are taken into consideration, ensuring that residents receive nutritious meals tailored to their specific needs.
The community features various spaces for relaxation and recreation. There is a fitness room for those who wish to stay active, along with a gaming room and small library for leisure activities. Residents can also enjoy the outdoor space and garden area.
Housekeeping services are provided to ensure that living spaces remain clean and tidy. Each resident has access to private bathrooms and fully furnished accommodations, making it easy for them to settle in comfortably. Move-in coordination services are available for a seamless transition.
In terms of care services, residents benefit from 24-hour call systems and supervision, ensuring their safety and security around the clock. Trained staff members provide assistance with daily activities such as bathing, dressing, and transfers. Medication management is offered to ensure that residents take their prescribed medications correctly.
Bainbridge Health And Rehab also prioritizes the mental wellness of its residents by providing a mental wellness program. Transportation arrangements are made not only for non-medical purposes but also for doctors' appointments.
Residents can engage in various activities organized by the community, including fitness programs and scheduled daily activities. In addition, planned day trips allow residents to explore new places beyond the community's premises. Resident-run activities provide opportunities for socializing and connecting with fellow residents.
For added convenience, there are several amenities and services located nearby. These include cafes, parks, pharmacies, physicians, restaurants, places of worship, transportation options, and hospitals.
Overall, Bainbridge Health And Rehab offers a nurturing and supportive environment for assisted living residents. With its comprehensive care services, enriching activities, and convenient amenities, it is a community that promotes wellness, independence, and a fulfilling lifestyle.
Bainbridge Health And Rehab is located at 1155 West College Street, Bainbridge, GA 39819 in Decatur County, Georgia
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