Reliable Health & Rehab At Lakewood in Atlanta, GA
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Information last verified:
1980 Arrow Street, Sw, Atlanta, GA 30310
For more information about senior living options: (844) 490-3973
The staff is always courteous. There is an excellent rehabilitation center operated by some of the best technicians. Reliable Home Health is very professional and exclusively clean. Reliable hires professional nurses and caring certified nursing assistants, with mentoring by head nurses. The managers and nursing staff are amazing, forming Team Reliable. The Activity Department is great. Reliable Healthcare is a wonderful nursing home. The front office staff is very helpful.
The facility is run down and filthy, with rooms in disrepair and residents lying in filth, sometimes with hands covered in feces. Wounds are not cared for properly, which has resulted in infections. The facility is severely understaffed, with insufficient aides to care for residents. Lifts and other assistive equipment are not in place, hindering proper care. The nurses and front desk staff are rude and disrespectful, and communication is poor. There is a consistent lack of communication with families, including phones not being answered. It feels like a jail rather than a nursing facility. The premises raise safety and sanitation concerns, including mold and a ceiling falling apart.Reliable Health & Rehab At Lakewood is best suited for families prioritizing strong skilled-nursing and rehabilitation services in a setting where a committed management team and dedicated therapy staff can drive measurable recovery goals. The facility shows clear strengths in professional nursing care and rehabilitation execution, making it a viable option for residents who enter with a Rehab/Skilled Nursing plan and rely on consistent, goal-focused therapy to regain function. Those who value structure, routine, and a rehabilitation-first approach will find traction here, particularly when a resident’s condition benefits from intensive therapy and daily progress.
Those who should consider alternatives are families for whom cleanliness, consistent communication, and a respectful, responsive daily atmosphere are non-negotiable. Several reviews flag persistent concerns about a run-down environment, odor, and rooms in need of upkeep, alongside complaints about missed calls, slow responses, and perceived rudeness at the front desk. Under-staffing and gaps in everyday care, especially around wound care, assistance with transfers, and timely attention to resident needs, are repeatedly cited as red flags. For households where a warm, consistently communicative front office and a spotless, well-maintained setting are essential, other options deserve serious consideration.
The strongest positives center on rehabilitative capability and nursing competence. When the staff aligns around a clear rehab plan, residents can experience meaningful progress with professional nurses and certified aides who emphasize therapy-driven care. An experienced leadership cadre and a cohesive “Team Reliable” ethos in some accounts contribute to a credible framework for recovery, with activity programming and nursing oversight viewed as reliable pillars in certain shifts. However, these strengths do not fully compensate for the darker threads, documented cleanliness issues, maintenance needs, and uneven front-line responsiveness, that erode day-to-day quality of life and safety.
From a decision-making perspective, prospective families should verify several specifics before committing. Ask about staffing ratios on each shift, particularly the availability of CNAs and nurses for routine tasks, transfers, and wound care. Request recent inspection or remediation updates, maintenance schedules, and a tour that includes patient rooms, common areas, and the rehab gym to gauge cleanliness and safety. Inquire about communication protocols: how quickly calls are answered, how concerns are escalated to administrative leaders, and whether families receive timely progress updates on treatment plans and goals. Confirm that the facility’s approach aligns with the resident’s care goals and that a concrete plan exists for addressing any identified deficiencies.
The concluding assessment is practical and decisive. Reliable Health & Rehab At Lakewood can deliver solid rehabilitation and skilled-nursing value for residents whose primary need is intensive therapy and professional care, provided the environment remains acceptable and communication is consistently reliable. Yet the weight of negative experiences around cleanliness, maintenance, and daily responsiveness cannot be dismissed. For families who require impeccably clean surroundings, predictable day-to-day communication, and consistently staffed care across all shifts, alternative communities with stronger housekeeping standards and more stable front-line operations are worth pursuing. In short, the facility earns credibility where rehab and professional nursing are the core priorities, but it demands cautious scrutiny for those prioritizing daily environment and seamless communication.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Reliable Health & Rehab At Lakewood in Atlanta, GA is a premier assisted living community that offers a range of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon, allowing residents to pamper themselves and feel their best. Each resident's entertainment needs are met with cable or satellite TV and access to a gaming room. Additionally, there is a computer center for those who wish to stay connected with loved ones or enjoy online activities.
Transportation needs are taken care of with community-operated transportation services as well as transportation arrangements for non-medical purposes and doctors' appointments. The wellness center provides opportunities for residents to focus on their physical health, while the fitness room encourages regular exercise. Outdoor spaces, such as gardens, provide a serene environment for relaxation and fresh air.
The dining experience at Reliable Health & Rehab At Lakewood is top-notch with restaurant-style dining available in the spacious dining room. Special dietary restrictions can be accommodated to ensure each resident's nutritional needs are met. Housekeeping services ensure that residents can enjoy a clean and tidy living space without any hassle.
Care services at the community include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that residents receive their prescribed medications on time. A mental wellness program is also available to support the emotional well-being of residents.
Residents can look forward to engaging activities such as fitness programs, planned day trips, and resident-run activities that promote socialization and enjoyment. The concierge services offer additional assistance and convenience. Nearby amenities include cafes, parks, pharmacies, restaurants, transportation options, places of worship, theaters, and hospitals.
Reliable Health & Rehab At Lakewood strives to provide a comfortable and enriching environment where seniors can thrive physically, mentally, emotionally, and socially while receiving personalized care from dedicated staff members.
Reliable Health & Rehab At Lakewood is located at 1980 Arrow Street, Sw, Atlanta, GA 30310 in Fulton County, Georgia
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