Our Lady Of Perpetual Help Fre

760 Pollard Boulevard Sw, Atlanta, GA 30315

For more information about senior living options: (844) 490-3973

4.6 from 48 reviews
5 stars
41
4 stars
2
3 stars
1
2 stars
0
1 stars
4

Skilled Nursing Facility

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    Overall Review of Our Lady Of Perpetual Help Fre

    Pros

    • pro The staff were warm, kind, and always attentive to residents' needs.
    • pro The facility was spotless and the food was delicious.
    • pro They loved and prayed with the resident and the entire family.
    • pro The care provided was excellent, described as the best care in the world for Mr. Robert Lee Hodges Sr.
    • pro The place is amazing and staffed by wonderful, caring people.
    • pro They took very good care of loved ones until they passed, always attentive and respectful of their wishes.
    • pro The garden and bird room offered comfort and joy to residents.
    • pro The Sisters and male nurses showed outstanding kindness and compassion.
    • pro The facility is nice, clean, and peaceful.
    • pro They made residents comfortable during transitions with dignity.
    • pro It's a blessing, well run, and highly recommended.
    • pro The Dominican Sisters are kind, loving, and caring.

    Cons

    • pro The staff were described as rude and nonchalant, with Mr. Ron arguing with the family and a minor daughter over a headset issue.
    • pro The supervisor and some staff were accused of being rude, indicating bad leadership, lack of care, and poor communication.
    • pro It was alleged that fentanyl was given against the family's wishes and that a fentanyl patch was applied, with paperwork allegedly altered and later denied.
    • pro The facility was claimed to be not as holy as it portrays itself, with the leadership labeled hypocritical.
    • pro One reviewer stated that some staff were evil and lied.
    • pro The reviewer stated they would not recommend the hospice facility.

    Review

    A chorus of heartfelt messages paints Our Lady of Perpetual Help Home as a refuge for families during some of life's hardest moments. Across many reviews, the place is described as a sanctuary where patients are treated with warmth, dignity, and unwavering attentiveness. Families speak of a staff that feels like an extended family - caring, present, and reliably available when comfort and reassurance are needed most. The atmosphere is repeatedly described as clean and peaceful, a setting that seems to ease the strain of saying goodbye. For many, the combination of compassionate care, cleanliness, and a sense of spiritual presence creates a space where hope and solace can coexist with sorrow.

    A central thread in these testimonials is the extraordinary kindness shown by the staff. The Sisters, male nurses, orderlies, and volunteers are repeatedly praised for their tenderness, patience, and willingness to go the extra mile. Several reviewers speak of being supported not only in the care of their loved ones but also in their own moments of prayer and reflection, with staff who offer spiritual comfort to the whole family. The Dominican Sisters and other nuns are highlighted as especially caring, and the facility's Catholic identity is noted for its warmth rather than as an obligation; it's stressed that patients do not have to be Catholic to receive respectful, excellent care. In many stories, this spiritual dimension feels like a meaningful enrichment to the practical support provided - an atmosphere in which faith, respect, and love are lived out daily.

    The physical environment of the home also earns praise. Reviewers mention a well-kept, spotless facility and describe amenities that bring comfort and joy to patients in their last months. One family lovingly recalls a back garden where their loved one enjoyed time outdoors, and a bird room filled with birds whose songs offered a gentle, living soundtrack to the day. The presence of nature, quiet rooms, and spaces for family interaction contribute to a sense of normalcy and peace, even in the midst of grief. Several remarks emphasize that the caregivers are not only professionally capable but also deeply devoted, treating patients with gentleness and respect and honoring their individual wishes and dignity.

    Within these narratives there are also deeply personal stories of loss, gratitude, and appreciation. Many reviewers recount how their parents, grandparents, or spouses were made comfortable in their final days, with families grateful for the kindness, the attentiveness of nurses, and the spiritual support that accompanied the transitions. A number of testimonials confess how the staff's care left a lasting impression - so much so that families describe feeling God's love shining through the people who served their loved ones. This sense of reverence and gratitude is a recurring, powerful theme that threads through the majority of positive accounts.

    Not every experience described is without complication or disappointment. A portion of the testimonials details negative encounters with specific staff members, citing rude or nonchalant behavior and a sense of poor leadership or communication. One reviewer described an interaction with a nurse named Mr. Ron and a supervisor's response as dismissive, leaving them with the impression that the facility's leadership did not handle the situation as they would have hoped. Another reviewer shared a troubling account involving end-of-life care decisions, alleging a lack of alignment with their family's wishes and insinuations of improper conduct. These voices call for accountability and improved communication, reminding readers that even beloved institutions must continually earn and maintain trust by listening to families and addressing concerns with transparency.

    There is also a particularly intense account involving a family's experience with medications and medical decisions. They describe being unhappy with how fentanyl was used, a fentanyl patch appearing on their loved one, questions about documentation, and a sense of betrayal in the handling of the patient's profile. The reviewer claims to have video evidence and expresses a deep, ongoing sadness about their loved one's decline and death. This narrative contrasts sharply with the many positive stories, underscoring the importance of clear communication, careful consent, and ethical practice in end-of-life care. Taken together with other testimonials, it serves as a reminder that even in places renowned for compassion and professionalism, there can be moments of misalignment that require attention and accountability.

    Despite the darker notes of some experiences, many reviewers insist that the overall quality of care at Our Lady of Perpetual Help Home remains exceptionally high. Statements about "the best care," "first class from beginning to end," and comparisons to other facilities repeatedly highlight the extraordinary dedication of the Sisters, orderlies, nurses, and volunteers. Families describe the staff as loving, gentle, and attentive to patients' physical needs and personal preferences alike. The sense that their loved ones were respected, honored, and supported in every facet of their care - and in their spiritual needs as well - forms the backbone of the overwhelmingly positive impressions many reviewers carry.

    In the end, the tapestry of reviews presents a facility that many families regard as a blessing during the most difficult times. Our Lady of Perpetual Help Home is portrayed as a place where care goes beyond the clinical to touch the human spirit: a clean, tranquil environment; gardens and bird rooms that bring life and light into difficult days; a faith-informed culture that respects every individual's beliefs; and a team of caregivers whose compassion has left lasting gratitude. For some, the experience is a source of comfort and grace, a reminder that even in sorrow there can be moments of peace and meaningful connection. For others, it underscores the ongoing need for clear communication and ethical vigilance to ensure that every family's trust remains intact. Taken as a whole, the reviews illustrate a community deeply committed to serving with love, and continually striving to meet and exceed the standards families rely on at a time when it matters most.

    Features

    Housing

    • 54 resident community capacity 54 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • William B Hartsfield-Atlanta International (7 miles away) William B Hartsfield-Atlanta International (7 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour nursing 24-hour nursing24-hour nursing is important for seniors because it provides round-the-clock medical care and support, ensuring their health and safety are consistently monitored and attended to. This level of care can help prevent emergencies, manage chronic conditions, and provide peace of mind for both seniors and their families.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Our Lady of Perpetual Help Fre is an assisted living community located in Atlanta, GA. This community offers a wide range of amenities to ensure the comfort and well-being of its residents.

    The community features a beauty salon where residents can pamper themselves and feel their best. They can also enjoy their favorite shows and movies with the provided cable or satellite TV service. Community-operated transportation is available for residents who may need assistance getting around.

    For those who enjoy technology, there is a computer center equipped with internet access. A fitness room is available for residents to stay active and maintain their physical health. The community is fully furnished, providing a comfortable living space for all residents.

    To keep residents engaged and entertained, there is a gaming room where they can participate in various activities. A garden provides outdoor space where residents can relax and enjoy nature. Housekeeping services are provided to ensure that the living spaces remain clean and tidy.

    Residents can enjoy delicious meals at the restaurant-style dining area, which caters to special dietary restrictions if necessary. For quiet leisure time, there is a small library available for reading and relaxation.

    Additional amenities include telephone service, move-in coordination assistance, Wi-Fi/high-speed internet access, and a wellness center where residents can focus on their overall health.

    In terms of care services, Our Lady of Perpetual Help Fre provides 24-hour nursing care and supervision for the safety and well-being of its residents. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. The staff manages medication administration as needed and ensures that special dietary restrictions are followed. Transportation arrangements are made for any necessary medical appointments.

    The community also offers various activities such as fitness programs led by staff members, planned day trips to nearby places of interest, resident-run activities to encourage social interaction among peers, and scheduled daily activities to keep residents engaged throughout the day.

    Residents will find convenience in having numerous amenities and services nearby. There are several cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals in close proximity to the community.

    Overall, Our Lady of Perpetual Help Fre is a well-equipped assisted living community that provides a comfortable living environment while ensuring the safety and well-being of its residents.

    Nearby Places of Interest

    Parks

    • Grant Park Neighborhood Association (1.1 miles)
    • Pemberton Place (2 miles)
    • Glen Emerald Park (3.5 miles)
    • Piedmont Park (3.6 miles)
    • Anderson Park (4 miles)
    • Westside Park (4.2 miles)
    • Bessie Branham Park (4.3 miles)

    Hospitals

    • Grady Memorial Hospital (1.3 miles)
    • Piedmont Atlanta Hospital (5.2 miles)
    • Marcus Autism Center (6.1 miles)

    Pharmacies

    • Walgreens (1.4 miles)
    • CVS Pharmacy (1.4 miles)
    • CVS Pharmacy (1.6 miles)
    • Kroger Pharmacy (1.8 miles)
    • CVS Pharmacy (1.8 miles)
    • CVS Pharmacy (2.1 miles)
    • Walgreens (2.6 miles)

    Transportation

    • MARTA - King Memorial Station (1.4 miles)
    • Marta - Dome/Gwcc/Phillips Arena/Cnn Center Station (1.7 miles)
    • MARTA - North Avenue Transit Station (2.6 miles)
    • MARTA Inman Park - Reynoldstown Station (2.7 miles)
    • MARTA - Midtown Station (3.3 miles)

    Restaurants

    • Chick-Fil-A (1.9 miles)
    • Chick-Fil-A (2.1 miles)
    • Atlanta Breakfast Club (2.1 miles)
    • Ladybird Grove & Mess Hall (2.3 miles)
    • McDonald's (2.4 miles)
    • The Varsity (2.6 miles)
    • Coca-Cola Mainstreet (2.6 miles)

    Physicians

    • Thomas D Gurley Jr MD (2.1 miles)
    • Garson Padoan Sonia MD - Piedmont Urgent Care by Wellstreet (3.3 miles)
    • Peachtree Orthopedics (3.5 miles)
    • Eye Specialists of Georgia (3.9 miles)
    • Oakhurst Pediatrics (5.4 miles)

    Cafes

    • Muchacho (2.1 miles)
    • El Tesoro (3 miles)
    • Starbucks (3 miles)
    • Starbucks Reserve (3.1 miles)
    • Panera Bread (3.5 miles)
    • Dancing Goats Coffee Bar (5.8 miles)

    Theaters

    • AMC Madison Yards 8 (2.2 miles)
    • Starlight Six Drive-In (3.2 miles)

    Places of Worship

    • Inman Park United Methodist Church (2.6 miles)
    • East Point Church (4.4 miles)
    • The Temple (4.4 miles)
    • Haygood Memorial United Methodist Church (4.8 miles)

    Frequently Asked Questions

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