Information last verified:
490 South Old Wire Road, Wildwood, FL 34785
For more information about senior living options: (844) 490-3973
The staff is caring, compassionate, and attentive to residents’ needs. Rehabilitation is wonderful, and residents are getting stronger every day. Cypress Care Center feels like family and provides a warm, home-like atmosphere. The nurses and caregivers treat residents like family and go above and beyond. The management team and staff provide excellent customer service and strong support to residents and their families. Extra activities are engaging and well received by residents. The facility is clean, well-maintained, and welcoming. The staff is welcoming and friendly, creating a positive environment for residents.
The stepfather describes Cypress as the worst facility he has ever seen; it is dirty and old, and the nursing staff are useless. The facility is disgusting; rooms are dirty with dried feces in shared bathrooms, residents are left unattended for long periods, food is unrecognizable, and staff are rude and unprofessional. This place is a dump; there is no care, terrible food, no rehab, and a patient in the bed across the room had died, with the few good staff bearing all the weight for the terrible ones who do nothing. This place is awful; it is dirty, with a toilet that leaked and feces on the floor for over a week, and the nurses would rather play in the hallway with wheelchairs than help the patients. The facility is unbelievable; staff lie, do not return calls, misstate information, transfer to the wrong area, and do not care about the patients; the family member hates it. The memory unit at Arbor Village is depressing and dangerous, with residents bruised and sometimes attacked, and families given evasive explanations. No one returns calls; information is never provided; the telephone rings off the hook and no one responds.Cypress Care Center in Wildwood, FL is best suited for families seeking a rehab-forward, skilled-nursing environment where short-term recovery goals and steady long-term care are pursued with a noticeably warm, almost family-like atmosphere. It appeals to those who want strong therapy services delivered by attentive nurses and CNAs, and who value staff members who consistently communicate and make residents feel known. For families prioritizing a homey, nurturing vibe, plus clear paths to regain function through therapy, Cypress can be a compelling choice. Those with constraints around safety history, cleanliness, or highly specialized memory-care needs should consider alternatives with more uniformly documented performance in those areas.
The strongest upside centers on people and progress. Reviewers repeatedly highlight loving, dedicated staff who treat residents with kindness, walk the extra mile in daily care, and foster a sense of belonging. The rehab program is frequently described as effective, with residents gaining strength and confidence under capable therapists and well-coordinated nursing support. Many families praise the facility’s social and therapeutic activities, the open, welcoming reception by admissions and nursing teams, and the sense that residents are cared for like family from the moment of arrival. The ambience, cleanliness, tasteful décor, and accessible outdoor spaces, consistently reinforces a feeling of home, not a sterile institution, which matters a great deal in ongoing care.
But the reviews are not uniform, and the most consequential concerns cluster around safety, cleanliness, and communication gaps. A sizable portion of the negative feedback points to instances of neglect, inconsistent supervision, and insufficient responsiveness from staff during critical moments. Specific complaints describe unattended daytime needs, rooms or bathrooms not kept up as expected, and reports of poor communication with families and even administration. Some reviewers describe odor and crowding issues, and a handful cite serious lapses in safety or care quality. While the majority celebrate the caregiving heart of Cypress, these alarms cannot be dismissed in a decision framework, especially for families evaluating long-term placement or memory-care needs.
Those pros and cons interact in meaningful ways. Cypress excels where predictable therapy momentum, daily contact with compassionate caregivers, and a family-like culture support recovery and ongoing well-being. When the primary goal is rehabilitation, gaining mobility, regaining independence, and rebuilding stamina, the positive reviews about therapists, nurses, and the overall collaborative atmosphere carry substantial weight and are likely to offset occasional service friction. However, for families whose top priority is consistently flawless maintenance of cleanliness, rapid issue resolution, and indisputable safety records, particularly for residents with dementia or other cognitive vulnerabilities, the negative accounts about neglect or communication gaps raise legitimate red flags. The reality is that Cypress can deliver superb, person-centered care in many shifts and units, but reported inconsistencies mean risk is not uniformly distributed across the campus.
Practical due-diligence steps sharpen the decision. Prospective families should prioritize a front-line tour of the rehab areas and memory-care-adjacent spaces, with careful observation of therapist interactions, call-bell response times, and daily routines. Direct conversations with multiple staff members, nurses, aides, therapists, and the administrator, reveal how concerns are handled and how information moves to families. Request recent state survey results and any open corrective-action plans, then corroborate those findings by interviewing current residents or family members during visits. Ask specific questions about housekeeping standards, odor control, and what a typical week looks like for meals, showers, and personal care. Finally, compare Cypress with alternatives that emphasize the factors most important to the family, whether they are advanced memory-care safeguards, higher staffing ratios, or more consistent communication protocols.
Ultimately, Cypress Care Center stands out as a solid choice for families prioritizing rehab outcomes and a nurturing, connected environment. Its most persuasive value is the demonstrated care and dedication of staff, translated into meaningful gains for residents and a sense of community that many families crave during recovery and long-term living. However, the decision should weigh the contrasting experiences noted in a subset of reviews, issues around cleanliness, supervision, and responsiveness, that can substantially affect daily life and safety. For families whose goal is rapid rehab, personal attention, and a home-like setting, Cypress is worth pursuing with disciplined due diligence. For those who demand near-perfect operational consistency, especially in memory-care settings or where safety incidents would be catastrophic, exploring alternatives with a more uniformly documented track record is prudent. In the end, the right fit hinges on aligning rehab and emotional needs with a facility's demonstrated strengths and your tolerance for variance in day-to-day operations.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cypress Care Center is an assisted living community located in Wildwood, FL. Our residents enjoy a wide range of amenities and care services to ensure their comfort and well-being.
Our amenities include a beauty salon for residents to maintain their personal grooming needs, as well as cable or satellite TV in each room for entertainment. We provide community operated transportation to help our residents get around, and a computer center for them to stay connected with loved ones. Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our staff. For leisure activities, we have a gaming room, small library, and outdoor space for relaxation.
At Cypress Care Center, we offer various care services to meet the individual needs of our residents. We provide 24-hour call system and supervision for their safety and peace of mind. Our trained staff assists with activities of daily living such as bathing, dressing, and transfers. We also offer specialized care such as diabetes diet management and medication management.
To keep our residents engaged and entertained, we organize a variety of activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Additionally, our concierge services are available to assist residents with any requests they may have.
Conveniently located near cafes, parks, pharmacies, physicians, restaurants, and places of worship; Cypress Care Center ensures that our residents have easy access to essential services in the surrounding area.
Choosing Cypress Care Center means choosing a supportive community where your loved ones can age gracefully while receiving high-quality care tailored to their individual needs.
Cypress Care Center is located at 490 South Old Wire Road, Wildwood, FL 34785 in Sumter County, Florida
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