Royal Palm Beach Health And Rehabilitation Center

Pros

• The staff at Royal Palm Beach Health and Rehabilitation Center makes residents feel welcomed and like family, creating a positive atmosphere.
• Many residents enjoy the food provided at the facility, noting its quality and taste.
• The nursing staff is described as compassionate and caring, demonstrating a genuine love for their work through their interactions with residents.
• The facility is undergoing renovations, which suggests ongoing improvement and investment in the environment.
• Residents have access to physical therapy and walking activities, contributing to their overall well-being.
• The living spaces are reported to be clean, with friendly and helpful staff always available.
• Families express peace of mind knowing their loved ones are receiving adequate care within the facility.

Cons

• The communication from the administration is poor, with social workers not returning calls and being unresponsive to families' needs.
• There are serious concerns regarding patient safety, as multiple residents have experienced falls with no follow-up or investigation communicated to their families.
• One resident's dentures went missing, and the facility failed to provide a process for addressing lost property.
• The facility has been reported as dirty and smelling bad, with neglect in basic hygiene practices such as changing sheets and cleaning food trays in a timely manner.
• Families express frustration over the lack of staff identification, feeling ignored when asking about their loved one's care.
• Patients are reportedly left unattended for extended periods, leading to uncomfortable situations and unmet needs.
• A family member describes an alarming incident where a resident was left without proper medical attention after a surgical procedure, leading to severe complications.
• Visitors were subjected to restrictions that made communication with loved ones difficult, raising concerns about transparency and access to care information.

Review

The Royal Palm Beach Health and Rehabilitation Center has garnered a wide range of reviews, reflecting both positive experiences and alarming complaints regarding the quality of care and overall management. The center has reportedly undergone renovations under new ownership, which some residents and their families view as a promising sign for improvement. Many staff members are described as friendly, compassionate, and dedicated to the well-being of residents. For instance, one reviewer praised the nursing staff for making them feel welcomed and like family, highlighting their dedication through positive interactions with patients.

Several individuals noted that the facility appears clean and is equipped with basic amenities such as living rooms and outdoor gardens. Residents have reported enjoying good food, with one user mentioning that their loved one receives regular physical therapy and takes walks as part of their rehabilitation process. However, while there are mentions of advertised activities available at the center, some visitors expressed disappointment at not witnessing any during their visits, questioning whether these claims were fully realized in practice.

Despite these favorable reviews, an alarming number of negative reports detail significant issues that overshadow the positive aspects mentioned by others. Complaints about poor communication with administrative staff emerged multiple times. Families often struggled to get in touch with social workers or had to wait long periods without responses regarding important transitions or concerns about their loved ones' care status. One reviewer lamented that communication breakdowns led to unnecessary stress when trying to transition grandparents out of the facility due to costs—suggesting that although basic needs were met during residency, emotional support and proactive assistance from staff fell short.

More troubling instances involved serious safety concerns related to patient care within the facility itself. One alarming review detailed repeated falls experienced by a resident without thorough follow-up or investigation on behalf of the administration. Another harrowing account included a patient's distress following an incident where something exploded in her face; there seemed to be little accountability or urgency from staff regarding her injury despite photographic evidence of burns sustained due to negligence.

Additionally, several reviewers criticized the facility's handling of personal items belonging to residents—including missing dentures—and questionable responses from staff when inquiries were made about lost belongings or care protocols. Instances where family members felt ignored or unvalued when asking questions became a recurring theme throughout many negative reviews; caregivers often perceived inquiries for clarifications as combative rather than constructive feedback meant to foster accountability.

Lastly, one particularly disturbing review depicted an emergency situation resulting in hospitalization after inadequate monitoring led to severe pain for a resident who had just undergone surgery. The shocked family member described entering a foul-smelling environment where basic patient care was neglected entirely. Their experience underscored fears surrounding health standards within the facility during critical times—a stark contrast from more positive accounts shared by other families whose loved ones appeared content yet possibly overlooked amid deeper systemic issues needing urgent attention.

In summary, while Royal Palm Beach Health and Rehabilitation Center may boast certain appealing features like cleanliness and caring personnel according to some testimonials, it simultaneously faces dire accusations relating to unsafe practices and lackluster communication efforts detrimental both emotionally and physically towards residents’ well-being—calling into question how consistently high-quality care can truly be delivered within its walls amidst ongoing renovations under new leadership.

Theaters

• Regal Royal Palm Beach & RPX (0.5 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• Walgreens (1.1 miles)
• Walgreens (1.3 miles)
• Winn-Dixie (1.5 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.5 miles)
• Walgreens (3.2 miles)

Physicians

• Haft Eye Institute (0.9 miles)
• Dr Jonathan Cutler, DPM (0.9 miles)
• Javed Mohamad T MD (1 miles)
• Royal Palm Medical Center (1.4 miles)
• Water's Edge Dermatology Laser & Surgery Clinic (1.6 miles)
• Water's Edge Dermatology (1.6 miles)
• Palm Beach Pediatric Hematology Oncology (2.6 miles)

Cafes

• Starbucks (1 miles)
• Starbucks (4.2 miles)
• Starbucks (7.8 miles)

Parks

• Veterans Park (1.2 miles)
• Loxahatchee Groves Park (3.2 miles)
• Wellington Village Park (4.5 miles)
• Osprey Isles Play Ground (8.5 miles)

Restaurants

• McDonald's (1.4 miles)
• Chick-Fil-A (1.6 miles)
• KFC (1.6 miles)
• South Florida Fairgrounds (1.7 miles)
• Bimini Twist (2 miles)
• Subway (2.5 miles)
• Checkers (2.8 miles)

Places of Worship

• Life.Church Wellington (4.5 miles)
• Epiphany Lutheran Church (6.2 miles)

Transportation

• Atlantic Aviation (7.3 miles)
• Hertz Rent A Car (7.4 miles)
• Palm Beach International Airport (PBI) (7.4 miles)
• Baggage Claim (7.5 miles)
• Avis Rent A Car (7.5 miles)
• Meeter / Greeter Waiting Area (7.5 miles)
• Delta Sky Club (7.5 miles)