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4.3 from 58 reviews
5 stars
42
4 stars
8
3 stars
0
2 stars
1
1 stars
7
Overall Review of Lakeside Health Center
common7 reviews mention this
Communication keeps families informed
Families report frequent updates on care progress and responsive follow-through.
Several residentsâ family members describe staff as attentive and easy to communicate with, including regular check-ins and clear updates. Reviewers mention being kept informed about progress and daily needs, along with prompt responses when questions or concerns came up. Some accounts also note gaps during intake before care stabilized, but follow-up communication improved after that point.
common16 reviews mention this
Clean, well-kept facility
Many reviewers say the building is kept clean and sanitized.
Cleanliness is a consistent theme, with multiple reviewers describing orderly, clean spaces and sanitized conditions. Some also mention noticing facility upkeep details like cleanliness and pleasant smell. A smaller set of reviews raise cleanliness concerns, including unpleasant odors and reports of the facility looking disgusting, so experiences arenât uniform.
common2 reviews mention this
Food is often called out
Food quality stands out in multiple resident and family accounts.
Two reviews specifically highlight meal quality, describing the food as well prepared and appealing. Another notes that the resident liked the food even though they were described as picky. Dining is also mentioned alongside other daily life areas, reinforcing that mealtimes are a visible part of the experience.
common3 reviews mention this
Activities and resident life feel busy
Reviews describe an active daily schedule and resident-focused activities.
Residentsâ families mention ongoing activities and a lively dining-and-activities area. One review highlights a faith-based group visit that included music and shared stories with residents. Another notes that the community offers resident access to outdoor time in a courtyard area, alongside busy day-to-day activity spaces.
caveat5 reviews mention this
Staffing and safety concerns surface
Some reviewers report serious concerns about staffing and care safety.
While many reviewers are positive about care, several reviews describe problems that go beyond dissatisfaction, including allegations of poor staffing and medication errors. Other negative accounts describe missed care needs, worsening conditions, or serious incidents involving falls and delayed hospital-level response. These reviews also include claims about communication breakdowns around medical information, contributing to a mixed overall picture.
caveat3 reviews mention this
Older facility needs renovation
Multiple reviewers say the facility looks older and could use improvements.
A few reviewers directly call out the building as older, saying it needs renovation or âTLC.â One review acknowledges the facility is older but still clean and well kept, suggesting maintenance quality doesnât always translate into appearance or updates. Another describes needing improvements despite liking the overall care.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
107 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Palm Beach International (4 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Malakor Thai Cafe (0.9 miles)
McDonald's (1.3 miles)
BJ's Restaurant & Brewhouse (1.5 miles)
O'Shea's Irish Pub (1.7 miles)
Elisabettaâs (1.8 miles)
Sassafras (1.9 miles)
E.R. Bradley's (1.9 miles)
Pharmacies
CVS Pharmacy (1.1 miles)
Walgreens (1.4 miles)
MedMen West Palm Beach (1.7 miles)
Walgreens (1.9 miles)
Green's Pharmacy of Palm Beach (2.1 miles)
Walgreens (2.4 miles)
CVS Pharmacy (3.3 miles)
Physicians
Florida Department of Health, Palm Beach County Health Department, West Palm Beach Health Center (1.1 miles)
Waterside Ambulatory Surgical Center (1.2 miles)
Palm Beach Oral & Maxillofacial Surgery Associates (1.2 miles)
Endodontic Associates of the Palm Beaches PA (1.2 miles)
Tenet Physicians Services (1.2 miles)
Palm Beach Shoulder Institute: Ryan Simovitch, MD (1.2 miles)
David Aaron Mittleman (2 miles)
Hospitals
Good Samaritan Medical Center (1.2 miles)
St Mary's Medical Center (1.5 miles)
West Palm Beach Va Medical Center (4.4 miles)
Cafes
Starbucks (1.5 miles)
Subculture Coffee (1.7 miles)
Starbucks (3.2 miles)
Common Grounds WPB (3.5 miles)
Starbucks (5.3 miles)
Theaters
AMC CityPlace 20 (2 miles)
Parks
Howard Park (2.4 miles)
Peanut Island Park (3 miles)
Phil Foster Park (3.6 miles)
Transportation
SIXT rent a car (Pick-up Only) (3 miles)
National Car Rental (3.1 miles)
Budget Rent A Car (3.1 miles)
Hertz Rent A Car (3.3 miles)
Avis Rent A Car (3.5 miles)
Baggage Claim (3.5 miles)
Palm Beach International Airport (PBI) (3.5 miles)
Lakeside Health Center on seniors.fyi includes 5 photos including images showing indoor plants, decor, interior, bedroom, landscaping, building exterior, living room, chandelier, and more.
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Home health care aides provide vital medical and non-medical support to individuals at home, assisting with daily living activities and promoting emotional well-being, while the demand for these services increases due to an aging population. Families benefit from in-home care's flexibility and cost-effectiveness but face challenges like scheduling consistency and caregiver turnover.
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