Lakeside Health Center in West Palm Beach, FL
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2501 North Australian Avenue, West Palm Beach, FL 33407
For more information about senior living options: (844) 490-3973
The front desk staff are friendly and welcoming. The staff are attentive and care about patients' results, not just appearances. Dora Rovirosa is absolutely excellent, showing patience and compassion for the elderly. The facility treats residents with respect, kindness, and dignity, and the staff are hardworking. Dora in social services made a resident's Thanksgiving extra special by arranging a trip home. The staff provide thorough, ongoing care and keep families informed. Transitions into care are made smooth, with patient, caring, and attentive staff. The facility is clean and consistently communicates updates above and beyond. The staff are kind, professional, and provide a safe, supportive environment that residents appreciate.
They caution others not to bring their loved ones to this facility. They claim the facility killed their mother and will not stop until it is shut down. They describe very poor staffing, with nurses lacking basic nursing care and abusive aides. They state nurses administer medications incorrectly, with a patient overdosing and needing resuscitation three times. They say therapy services are virtually non-existent and used only to bill Medicare. They allege administration lies and embezzlement of patient funds. They describe the intake process as unwelcoming and scary. They claim the facility is disgusting and that their mother was left sitting on the floor with nurses not being nice.Lakeside Health Center in West Palm Beach is best suited for families that prioritize a hands-on, relationship-driven approach to post-acute and long-term care. This community works well for residents who respond to consistently attentive staff, want regular, meaningful updates for family members, and value dignity, respect, and personalized attention over glossy facilities. It is especially fitting for individuals with dementia or complex medical needs who benefit from a steady nursing presence, ready social services support, and a care team that communicates progress and setbacks clearly. The setting supports a busy, engaged daily life, courtyard access, active dining and activity areas, and a culture where caregivers are frequently seen moving with purpose rather than idling. In short, Lakeside rewards families who measure success by the quality of the daily human connection and the reliability of the caregiving team.
Conversely, those who demand a pristine, cutting-edge facility or a rehab program that feels more hospital-like should consider alternatives. If flawless English-language communication among clinical staff is non-negotiable, or if a spotless, modern interior with the latest equipment is a must, this campus may fall short. Families with persistent concerns about staffing stability, or with incidents that require rigorous safety oversight and a flawless safety record, may want to compare options that demonstrate stronger, verifiable performance in those areas. Similarly, if a streamlined intake experience and transparent, proactive problem-solving from administration are essential from day one, a few reviews suggest Lakeside could be improved in that specific handoff. The community is solid for many, but the bar for some families is simply higher elsewhere.
The strongest pro here is clearly the people. Across many reviews, the staff are described as attentive, caring, and focused on results for residents, not just appearances. Stories of nurses and aides who stay on their feet, physicians assistants who engage with families, and social services personnel who arrange meaningful moments, such as facilitating a home visit for a resident, point to a culture of relationship-building that translates into daily comfort and ongoing reassurance for families. Cleanliness and a well-kept environment also recur as constants, with residents appearing well-groomed and comfortable, and the facility described as orderly and tidy. These factors help offset some organizational rough edges by creating a dependable sense of safety and warmth, where families feel heard and staff demonstrate genuine concern for quality of life and health.
Yet the fabric of Lakeside is uneven, and the cons can bite when expectations hinge on consistent clinical outcomes. Some reviews cite significant deficiencies in staffing adequacy and consistency, with reports of medication errors, insufficient rehabilitation input, and limited therapy engagement. Language barriers among some caregiving and clinical staff add friction to communication, particularly for families navigating complex care plans. A subset of families recount administrative missteps or nontransparent processes, including tense intake experiences and alleged instances of misinformation. There are even highly troubling anecdotes that imply mismanagement of care and, in extreme cases, mistrust of administration. Taken together, the negative threads do not erase the positive stories, but they do magnify risk for families that require highly reliable clinical control and flawless operational transparency.
For decision-makers, the practical path is to probe the outliers as much as the core strengths. Tour the facility with questions about nurse-to-resident ratios, the frequency and quality of PT/OT sessions, and the specific plans for dementia care or memory-support programming. Meet the director of nursing and the most active social services staff to assess responsiveness and transparency in problem-solving. Request a detailed exploration of recent care plans, medication management protocols, and how deviations are tracked and communicated to families. Test the intake process by simulating a first day experience, ask for a written welcome, a clear outline of steps, and a direct contact for after-hours questions. Collect references from several families, and if possible, speak with current residents about daily routines, mealtimes, and the cadence of staff interactions.
Bottom line: Lakeside Health Center offers a compassionate, people-first model that many families will value deeply. The care staff’s dedication, the visible cleanliness, and the active, family-communicative culture can deliver meaningful, everyday comfort and tangible health gains for residents who need attentive, consistent support. However, the facility’s age, mixed staffing reliability, and some troubling or unaddressed issues in administration and safety mean that Lakeside is not universally the best fit. Families with very high standards for flawless clinical oversight, modern infrastructure, and frictionless administrative processes should compare Lakeside against alternatives that can offer stronger assurances in those areas. For those who can tolerate and actively participate in a nuanced care environment, where great staff moments coexist with imperfect systems, Lakeside remains a credible, even compelling, option worth pursuing with due diligence.
107 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Palm Beach International (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lakeside Health Center in West Palm Beach, FL is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The center provides a variety of amenities including a beauty salon, cable or satellite TV, a computer center, and a gaming room for entertainment. Residents can also enjoy the beautiful outdoor space, fully furnished accommodations, and access to Wi-Fi/high-speed internet.
Lakeside Health Center prides itself on its exceptional care services. With 24-hour call systems and supervision, residents can feel safe and secure at all times. The staff is available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their medications timely and accurately. Special dietary restrictions are accommodated with diabetes diets and meal preparation services.
The community promotes mental wellness through its mental wellness program and scheduled daily activities that cater to the interests of residents. Fitness programs are offered to promote physical well-being, along with planned day trips for recreational enjoyment. Residents also have the opportunity to participate in resident-run activities.
Located in West Palm Beach, Lakeside Health Center has various nearby conveniences including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals. This allows residents easy access to essential services and entertainment opportunities.
Overall, Lakeside Health Center provides a comfortable and supportive environment for seniors who require assistance with daily tasks. With its extensive amenities and care services, this assisted living community strives to enhance the quality of life for all residents while promoting their independence and overall well-being.
Lakeside Health Center is located at 2501 North Australian Avenue, West Palm Beach, FL 33407 in Palm Beach County, Florida
Lakeside Health Center on seniors.fyi includes 5 photos including images showing decor, interior, bedroom, indoor plants, wall art, dining, dining table, rocking chairs, and more.
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