5401 Sawyer Road, Sarasota, FL 34233
For more information about senior living options: (844) 490-3973
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Crescent Center is described as a breath of fresh air with kind staff and caring management. The therapy team is phenomenal, dedicated, and truly cares about patients. The staff are helpful and kind; the facility is clean and bright. The meals are delicious with generous portions, and the dietary team receives praise. The building and its community are loved by residents. The staff across roles are empathetic, attentive, and patient-focused. Crescent Center provides excellent, compassionate care and goes the extra mile for residents. The ambiance is inviting and comfortable, with a welcoming atmosphere. Aurora Dimitrova is singled out for language support that helped a patient feel understood.
The reviewer stated that the facility overmedicated his wife, and she had to be taken to the hospital. The reviewer reported that beds and televisions did not work when she arrived. The reviewer described staff as not knowing each other's duties, indicating poor coordination. The reviewer said the facility has been bought and sold many times, which is a bad sign. The reviewer stated the facility reeked of urine. The reviewer accused staff of pressuring a switch to traditional Medicare vs. the Aetna Supplement, implying financial motives. The reviewer claimed bills accumulated because Medicaid would not pay retroactively, calling it a scam to take Crescent's money. The reviewer claimed there was no therapy and that basic care, such as showers, was neglected. The reviewer described the facility as unsafe and filthy, with nurses unresponsive and phones not answered. The reviewer criticized the food as not good and the overall care as substandard, with staff prioritizing the bottom line. The reviewer described the discharge as rushed with little notice and without proper documentation of issues. The reviewer noted long call-button wait times, up to 50 minutes.Crescent Health and Rehabilitation Center on Sawyer Road in Sarasota elicits a wide range of experiences from the families and friends who visit and review it. On the positive side, many people highlight a lively calendar of activities that seems well attended and enjoyed, with residents taking part in all-day programs, arts and crafts, music, singing, bell ringing, and festive events like Halloween celebrations, chili luncheons, and costume parties. The environment is frequently described as friendly and welcoming, with friendly nurses, active physical therapy teams, and consistent CNA and group activity participation. Several reviewers underscore the value of the facility's therapy services and the sense that staff are genuinely engaged in resident well-being.
Numerous accounts center on the care team's dedication and the compassionate demeanor of the staff. Phrases like "phenomenal therapy team," "a facility made amazing by the therapy staff," and "a caring, empathetic approach" recur in multiple reviews. Families frequently point to individual staff members who stood out, including nurses, therapists, and counselors, as well as the administrator and reception staff who help residents and families navigate treatment plans. Positive anecdotes emphasize responsive nurses, considerate care, and a general impression of a team that tries to see residents as people, not just patients. The social services team also receives praise in several notes, with Vinnie specifically singled out for his thoroughness in discharge planning.
Food and dining experiences are mixed but often favorable in tone. Several reviewers describe meals as tasty and well-portioned, with praise for the chef and dietary team after attending family meals or visiting for rehab. The facility is repeatedly described as clean and bright, with a calm, quiet atmosphere that residents and visitors seem to enjoy. The combination of a pleasant dining experience and a tidy, welcoming building contributes to a generally reassuring impression for families who want a warm, homelike setting for their loved ones.
There is a contrasting strand of experiences that paints Crescent as a place with serious failings and systemic issues. Some reviewers report being overmedicated or witnessing medical management that caused distress and fear, including serious consequences that required hospitalization. Other accounts recount basic operational failures - nonfunctional beds or televisions, stalled call bells taking lengthy periods to be answered, and lapses in routine care such as bag changes and showers. There are also accusations that the facility's management and billing practices prioritize the bottom line over patient needs, including highly charged remarks about Medicare versus supplemental plans, end-of-month billing pressure, and delayed or retroactive Medicaid coverage. One reviewer described a situation as a "scam" designed to extract money, reflecting a very negative view of the administrative side of Crescent.
The billing and discharge process is a particularly thorny topic for some families. A number of reviews recount disputes with financial and social services staff, noting pressure to switch insurance coverage or to act quickly at the close of the month. The claim that a staff member advised families not to pay bills because Medicaid would cover differences - only to discover otherwise months later - has left some families frustrated and wary. These accounts highlight a tension some feel between compassionate patient care and the realities of insurance, billing, and regulatory dependencies, which can complicate otherwise positive care experiences.
Amid the critique, there are standout stories of resilience, gratitude, and genuine care. Several reviewers describe how staff went beyond expectations during emergencies or challenging times, such as during hurricane evacuations. One heartfelt note commends Crescent's hospitality during a mandatory evacuation, underscoring that the ambiance remained inviting and that staff displayed exceptional professionalism. Others recount how staff members like Aurora Dimitrova bridged language gaps for non-English-speaking family members, turning what could have been a barrier into a meaningful, comforting connection. Stories of personal attention from caregivers like Javier Orta, Barbara, and many others illustrate the depth of appreciation from families who felt seen and supported during difficult moments.
In sum, Crescent Health and Rehabilitation Center presents a complex portrait: a facility where many residents experience attentive, compassionate care, constructive therapy, and a clean, engaging environment, balanced against reports of understaffing, communication missteps, and contentious financial practices. The recurring themes suggest a place capable of outstanding, person-centered care when the team is aligned and well-supported, yet vulnerable to operational pressures and inconsistencies that can strain both residents and their families. As with any long-term care decision, these reviews offer a nuanced glimpse into what Crescent can be - an environment of genuine warmth and professional dedication for many, alongside cautionary tales that invite careful consideration of your loved one's specific needs and the facility's current realities.
140 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Sarasota Bradenton International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heartland Health Care & Rehabilitation Center in Sarasota, FL offers a comprehensive array of amenities and care services to ensure that residents have all their needs met in a comfortable and supportive environment.
The community is designed to provide a range of activities and amenities to enhance the quality of life for residents. A beauty salon is available for grooming and pampering, while cable or satellite TV offers entertainment options. Community-operated transportation ensures that residents can easily get around town, whether it's for shopping or other outings. The computer center allows residents to stay connected with loved ones or pursue personal interests online.
Dining options are plentiful, with a dining room offering restaurant-style meals prepared by professional staff. Special dietary restrictions are accommodated, ensuring that every resident's unique needs are met. For those who prefer more casual dining, there is a small library and gaming room where snacks can be enjoyed.
Residents can enjoy the outdoor space provided by the community, which includes gardens and other areas for relaxation and socialization. Housekeeping services ensure that living spaces remain clean and tidy, while move-in coordination helps ease the transition for new residents.
For care services, Heartland Health Care & Rehabilitation Center provides 24-hour call system and supervision to ensure the safety of residents at all times. Assistance with daily living activities such as bathing, dressing, and transfers is readily available. Medication management is provided to ensure that all medications are taken appropriately. A mental wellness program is also offered to support the emotional well-being of residents.
Transportation arrangement services help facilitate residents' non-medical transportation needs, including doctors' appointments. Additionally, there is a wellness center where fitness programs are offered to promote physical well-being.
Heartland Health Care & Rehabilitation Center prioritizes convenience by offering Wi-Fi/high-speed internet access throughout the community. Residents can also enjoy concierge services for assistance with various tasks or planned day trips organized by the community.
The location of Heartland Health Care & Rehabilitation Center is advantageous, with numerous cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals nearby. This ensures that residents have easy access to amenities and healthcare facilities.
Overall, Heartland Health Care & Rehabilitation Center provides a welcoming and supportive environment where residents can enjoy a variety of amenities and care services designed to enhance their well-being and quality of life.
Heartland Health Care & Rehabilitation Center is located at 5401 Sawyer Road, Sarasota, FL 34233 in Sarasota County, Florida
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