Ponce De Leon Care Ctr in St. Augustine, FL

Ponce De Leon Care Ctr is a nursing home community in St. Augustine, FL.

Information last verified: December 26, 2025

1999 Old Moultrie Rd, St. Augustine, FL 32086

For more information about senior living options: (866) 208-4318

3.4 from 108 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Ponce De Leon Care Ctr

common 58 reviews mention this

Staff kindness and responsiveness

Staff kindness and attentiveness come through across many families’ experiences.

Many reviews describe staff members as helpful, professional, and kind, including nursing staff, aides, therapists, and front-office teams. Several families say they felt their loved ones were treated with dignity and that questions were handled promptly, especially during rehab and care updates. A smaller set of reviews is far less positive, describing rudeness or missed follow-through, and those concerns largely center on whether families can reach staff when they need help.

differentiator 22 reviews mention this

Therapy and rehab support

Physical, occupational, and related therapy is a frequent bright spot in residents’ stories.

Residents and families repeatedly mention therapy as a key reason they saw progress, from regaining mobility and strength to improving after serious health events. Reviews specifically call out physical and occupational therapists for encouraging recovery and supporting discharge readiness. Even in more critical reviews, a few people note that therapy teams were the most consistent part of the experience.

common 29 reviews mention this

Clean facility and housekeeping

Clean rooms and housekeeping are repeatedly mentioned by families.

Multiple reviews describe the building as clean, well maintained, and free of strong unpleasant odors. Some families also mention housekeeping alongside other supportive services, linking cleanliness with comfort and overall trust. However, a handful of negative reviews describe issues with cleanliness and odors, including concerns raised around hygiene and room conditions.

caveat 6 reviews mention this

Food quality is mixed

Food quality is a point of disagreement across reviews.

Some reviews say meals were very good or even improved, and a few mention special attention for dietary needs. Other reviews criticize the variety, taste, or nutrition of the food, and one person specifically raised concerns about hydration and drink availability. Overall, the dining experience does not land consistently across families’ accounts.

caveat 26 reviews mention this

Staffing and communication concerns

Some families report problems with staffing levels and getting timely help.

A notable group of reviews describes understaffing, long waits, or difficulty getting nurses or aides to respond quickly. Communication concerns show up in multiple stories, including trouble reaching staff by phone, delays in answering questions, and less frequent updates about care. In contrast, other reviews say communication was strong and that departments kept families informed, which suggests the experience is uneven depending on circumstances.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Types of Care

Skilled Nursing Facility

Nearby Places of Interest

This area of St. Augustine, Florida, is a vibrant and convenient location for senior living. With several physicians' offices, pharmacies, and a surgery center all within close proximity, residents will have easy access to healthcare services. The variety of cafes and restaurants nearby provide plenty of dining options for leisurely meals or quick bites. Additionally, the parks and places of worship in the area offer opportunities for relaxation and spiritual enrichment. Overall, this neighborhood offers a mix of amenities that cater to the needs and interests of seniors looking to settle in a bustling yet charming community in St. Augustine.

Physicians

Ted Brink & Associates Cobblestone (0.1 miles)
Billy Pitapong Vanasupa, DO (0.2 miles)
St Augustine Imaging Center (0.2 miles)
St Augustine Endoscopy Center (0.2 miles)
FM Medical- Michaels Scott, MD (0.2 miles)
Florida O & P Services (0.3 miles)
First Coast Hearing Clinic (0.3 miles)

Cafes

Kekes Breakfast Café (0.1 miles)
Panera Bread (0.2 miles)
The Kookaburra (2.2 miles)
Relampago Coffee Lab (2.2 miles)
Harbor View Cafe (2.3 miles)

Pharmacies

CVS Pharmacy (0.1 miles)
Rx-Mart Pharmacy (0.7 miles)
Winn-Dixie (1 miles)
Oldest Drugstore (2.4 miles)
Moultrie Pharmacy (2.7 miles)

Hospitals

St Augustine Surgery Center (0.1 miles)

Restaurants

Carrabba's Italian Grill (0.2 miles)
Cantina Louie (0.3 miles)
Wendy's (0.4 miles)
Chili's Grill & Bar (0.4 miles)
Taco Bell (0.4 miles)
Applebee's (0.4 miles)
Everything Bagel (0.5 miles)

Parks

Dr Robert B. Hayling Freedom Park (1.3 miles)
Maria Sanchez Lake (2 miles)

Places of Worship

Memorial Presbyterian Church (2.1 miles)
Mission of Nombre de Dios & La Leche Shrine (2.8 miles)

Frequently Asked Questions

Where is Ponce De Leon Care Ctr?

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