Solaris Healthcare Coconut Creek

Pros

• The majority of people at The Health Center of Coconut Creek are very friendly and nice.
• The gym at the facility is very good.
• The food served is good and there is a variety of options for each meal.
• The rooms and bathrooms are clean and well taken care of.
• There are shows, card games, and Bingo available for entertainment.
• The physical therapy staff, specifically Jennifer, is great.
• The staff at THC always took very good care of a resident who spent 13 years there.
• The therapy staff is outstanding - extremely knowledgeable and hardworking.
• The decor at the facility is quite nice, resembling a hotel.
• Staff members were helpful and did what they needed to do in one resident's experience.
• The physical therapy department at THC was excellent according to one visitor.

Cons

• "The administration was always helpful and after 13 years, became somewhat of a family to us."
• "Physical care was ok. Staff was ok. Doctor or doctors on call HORRIBLE."
• "I cannot recommend this facility, The Health Center of Coconut Creek, to anyone looking for a safe, healthy place for their loved one because of my personal experience."
• "Décor is quite nice, like a hotel. Therapy staff is outstanding - extremely knowledgeable and hardworking."
• "Nursing staff is very unprofessional and, with a few exceptions, their actions indicate that they have no care for their jobs or the patients."
• "It's unfortunate that a person with a joint replacement has to get put into the mix of nursing home patients."
• "The nursing care is a different story. Working in the healthcare field, the care was below standard."

Review

The Health Center of Coconut Creek, also known as THC, received a mix of reviews from various individuals who have had experiences there. One reviewer mentioned that they have been living at the facility for about four or five weeks and have found the majority of the staff to be friendly and accommodating. They praised the gym facilities and variety of meals provided each day. The cleanliness of the rooms and bathrooms was also commended. In addition, activities such as shows, card games, and Bingo were mentioned as entertainment options available to residents. Physical therapy services were specifically praised, with one patient mentioning their positive experience with a therapist named Jennifer.

However, not all reviews were positive. A family member shared a disturbing incident involving their mother-in-law who suffered a concussion and fractured pelvis while under the care of an aide at THC. They criticized the lack of care and consideration shown towards their loved one by the facility, noting that her pain has persisted even after a year since the incident occurred. Another reviewer expressed dissatisfaction with the nursing staff, claiming that they did not seem to care about their inquiries and concerns regarding their mother's medical attention. This reviewer felt compelled to intervene personally before any action was taken.

On a more positive note, another individual shared that their mother had spent 13 years at THC before passing away recently. They expressed gratitude towards the caring staff who treated their mother like family throughout her stay.

A negative review highlighted issues with the doctor on call at THC, stating that they were unable to effectively treat common ailments such as coughs. The reviewer also criticized the facility's response time for fixing a call button issue experienced by their parent.

In perhaps one of the most concerning reviews, an individual recounted an experience where their seemingly healthy relative contracted two serious bacterial diseases while receiving physical therapy at THC. The reviewer criticized the nurse's improper use of a thermometer and subsequent failure to hospitalize their loved one despite exhibiting critical symptoms. They emphasized that THC discharged the patient without proper follow-up antibiotics or prescriptions, resulting in a second round of illness and eventual death. The reviewer cautioned others to be wary of relying solely on ratings when considering long-term care facilities.

Another review described the facility's appealing decor that resembled a hotel and praised the excellent therapy staff. However, they expressed disappointment with the nursing staff's unprofessionalism and lack of compassion. This reviewer advised against leaving a family member at THC unless there is someone close to monitor their treatment.

In contrast, another family member had a positive experience with THC during their relative's two-month stay. They found the staff to be helpful and had nothing negative to say about the facility overall.

Lastly, a reviewer shared their initial impression of THC and mentioned that their father received excellent physical therapy but substandard nursing care. They observed slow response times, missed or delayed medications, and a lack of rounding by nursing management, which they felt compromised patient dignity.

In summary, these reviews paint a mixed picture of The Health Center of Coconut Creek. While some individuals had positive experiences with friendly staff, good food, clean facilities, and effective physical therapy services, others encountered issues such as negligent care resulting in injuries or illnesses and unprofessional nursing staff. It is evident that families should conduct thorough research and closely monitor the care provided at this facility if considering it for their loved ones.

Pharmacies

• Walgreens (0.2 miles)
• Winn-Dixie (1.3 miles)
• Walgreens (1.4 miles)
• Walgreens (2.2 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (3.4 miles)

Restaurants

• Cooper's Hawk Winery & Restaurant (0.9 miles)
• McDonald's (2.7 miles)
• Duffy's Sports Grill (2.9 miles)
• McDonald's (3 miles)
• Jesse's Xtreme Sports Bar (3 miles)
• McDonald's (3 miles)
• Popeyes Louisiana Kitchen (3.1 miles)

Physicians

• Florida Endovascular A (0.9 miles)
• Rand Eye Institute (3.5 miles)
• Dermatology Consultants of South Florida (4.4 miles)
• Skin Institute (4.9 miles)
• RevaMed Primary Care Associates (5.4 miles)
• Eye Centers Of South Florida (6.3 miles)

Parks

• Terramar Park (2.2 miles)
• Firefighters Park (2.8 miles)
• Pine Trails Park (6.3 miles)
• Powderhorn Park (6.6 miles)
• Royal Palm Park (7 miles)
• South County Regional Park (7.5 miles)

Cafes

• Starbucks (3.6 miles)
• Starbucks (5.2 miles)
• Starbucks (5.2 miles)
• Starbucks (5.7 miles)
• Starbucks (6.4 miles)
• Starbucks (7 miles)
• Starbucks (7.2 miles)

Places of Worship

• B'nai Torah Congregation (4.7 miles)
• Coral Ridge Presbyterian Church (6.9 miles)

Transportation

• Cypress Creek Station (5.4 miles)

Hospitals

• West Boca Medical Center (5.7 miles)
• University Hospital And Medical Center (6.3 miles)

Theaters

• Regal Shadowood (6.7 miles)