Pompano Health And Rehabilitation Center
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51 West Sample Road, Pompano Beach, FL 33064
For more information about senior living options: (844) 490-3973
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The facility is clean and the staff and nurses are consistently helpful. The staff were wonderful and attentive, keeping residents happy and comfortable. The medical staff is great and very friendly. The care provided over seven months has been satisfactory. The rehab center's staff are professional and kind. The social worker Carrie helped secure needed resources; the care provided is attentive. The staff are kind and the facility is clean. Carrie is especially helpful to residents. The nurses and administration have always been kind and supportive. Nurses Marie, Fefe, and the overnight CNA provided good care; the manager Sharon is good. The admissions director is absolutely phenomenal and accessible after hours and on weekends. The health center is spotless, professional, and caring.
The facility was horrible, and the food was inedible. There were constant delays when residents pressed the call button, with no apologies. A resident had to sit in a soiled diaper for hours, with no apologies. The staff repeatedly reprimanded patients and showed little compassion. Things frequently went missing, including food, and the supervisor Hyacinth was rude and unhelpful. The building had moldy cabinets and walls, a strong stench of urine, and cabinet doors falling off. The phone system was unreliable, with calls often being transferred or hung up and no one following up. The reviewer warned others to avoid the place due to negligent care.Pompano Beach Health and Rehab Center comes through in many ways for families who entrust their loved ones to its care. Across numerous visits and months of residency, relatives repeatedly describe a setting that is clean and well-maintained, with staff members who demonstrate patience, kindness, and a readiness to do what it takes to keep residents comfortable. For many families, the lasting impression is of a committed team that works hard to support people during difficult times, with particular gratitude directed at individuals who go above and beyond to ease the daily burdens of healing and rehabilitation.
A recurring theme in the praise centers on the medical and rehabilitation teams. Several reviews emphasize the professionalism and warmth of the nursing and medical staff, noting that the care level remains consistently high over extended stays. Families consistently mention the social workers, case managers, and therapy teams as pivotal in coordinating care and keeping residents on track for recovery. Carrie, the social worker, is singled out by more than one reviewer for going the extra mile to secure resources and guide families through the often overwhelming process of arranging post-acute care and insurance needs. In addition, therapists and nurses are described as capable, compassionate, and dedicated to helping residents regain independence and improve daily living skills. One reviewer even notes that the admissions director was phenomenal, accessible after hours and on weekends, which stands out in a field where some facilities limit contact to standard business hours.
Several families point to specific staff members as shining examples of the care they received. Heidi is frequently mentioned as consistently wonderful, with many noting that the broader staff provided excellent support as well. Other names recur: Hyacinth, Yvette, Jeffrey, and Ornelia are described as informative and kind when families needed guidance. The sentiment is that, even on challenging days, there are individuals you can count on to respond with empathy and competence. For some families, the ability to connect with a responsive team member at critical times - such as arranging after-hours communication or clarifying a difficult medical or insurance question - made the experience significantly more manageable and reassuring.
There are also stories of genuine improvement and gratitude from families whose loved ones have benefited from the center's rehabilitation services. One reviewer calls the health center "saving my brother's life," and another remarks that their grandfather or parent was able to move toward home again after receiving attentive care. Positive comments about the physical therapy and ongoing nursing attention are common, with several residents described as being well-kept and treated with dignity. The atmosphere of care extends beyond clinical treatment to everyday practical help, like helping residents with devices, adjusting televisions, and assisting with personal routines - details that commenters say contribute meaningfully to their loved ones' comfort and well-being.
Yet the experience is not uniformly positive. A number of reviews present serious concerns about food quality and overall ambiance. Several residents report meals that were described as inedible or of poor quality, with one reviewer even calling the food "trash." These concerns are coupled with observations about long wait times, unresponsiveness when a call button is pressed, and occasions where staff conversations or behavior left some patients feeling neglected or disrespected. A few reviews recount tense relationships between staff and families, including an incident where a supervisor was described as unlistening and dismissive, and where patients felt they were treated with a lack of compassion. Hygiene and cleanliness also surface in some critiques, including remarks about lingering odors, moldy cabinets or walls, and maintenance issues that contribute to a sense of neglect.
The negative experiences extend into administrative and financial domains as well. Several reviewers describe difficulties with billing, requesting itemized statements, and communication gaps with office staff. One account details frustration with an admissions process and a lack of timely follow-up from a specific staff member, along with confusion about claims and timelines related to Medicare and patient charges. Phone accessibility also comes up, with complaints that phone numbers listed publicly are outdated or not functioning, making it hard for families to reach the facility when needed. These administrative friction points stand in contrast to the more personal, hands-on care described by many caregivers and relatives.
Taken together, the narratives portray a facility with a strong core of compassionate, skilled professionals who strive to provide excellent medical and rehabilitative care, a clean and professional environment, and a team of staff members who become trusted points of contact for families. At the same time, the reviews reveal meaningful areas for improvement - especially in nutrition quality, timeliness and courtesy of responses from some staff, consistent communication with families, and the reliability of administrative and billing processes. For families evaluating this center, the message is nuanced: the care and dedication you'll encounter from many caregivers can be outstanding and life-changing for your loved one, but you should also be prepared to advocate for clear communication, reliable service, and improvements in daily operations. If you're seeking a place with deeply involved, caring staff and a strong rehabilitation program, there is considerable evidence here that suggests a favorable experience is possible; just be mindful of potential gaps in food service, responsiveness, and administrative clarity.
127 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fort Lauderdale-Hollywood International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Pompano Health And Rehabilitation Center in Pompano Beach, FL is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a beauty salon where residents can enjoy haircuts, styling, and other beauty treatments. Each resident has access to cable or satellite TV in their room for entertainment. Community-operated transportation is available for residents to go on outings and run errands.
For those who wish to stay connected online, there is a computer center with Wi-Fi/high-speed internet. The dining room offers restaurant-style dining where delicious meals are prepared and served by the staff. Meals can also be tailored to accommodate special dietary restrictions.
Residents have access to a fitness room equipped with exercise equipment to help them stay active and maintain their physical health. The community also has a fully furnished gaming room where residents can engage in various activities and socialize with others.
Outdoor spaces including gardens provide a peaceful environment for residents to relax and enjoy nature. Housekeeping services are provided to ensure that the living spaces are clean and tidy. Each room has private bathrooms for convenience.
Move-in coordination is available to assist new residents with the transitioning process. Transportation arrangements can be made for non-medical needs as well as transportation to doctors' appointments.
A small library provides reading materials for those who enjoy reading. A wellness center offers programs focused on mental well-being, ensuring that all aspects of health are taken care of.
In terms of care services, the community provides 24-hour call systems and supervision for the safety and security of residents. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management ensures that medications are taken properly and on time.
Planned daily activities keep residents engaged, while fitness programs help promote an active lifestyle. Planned day trips offer opportunities for exploration outside the community. Resident-run activities empower residents to plan and organize events that suit their interests.
The Pompano Health And Rehabilitation Center is conveniently located near cafes, pharmacies, physicians, restaurants, and places of worship, making it easy for residents to access these services and engage in the wider community.
Pompano Health And Rehabilitation Center is located at 51 West Sample Road, Pompano Beach, FL 33064 in Broward County, Florida
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