Deerfield Beach Health And Rehabilitation Center
Save401 East Sample Road, Pompano Beach, FL 33064
For more information about senior living options: (844) 490-3973
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The collection of impressions about Deerfield Beach Health and Rehabilitation Center runs from alarming to comforting, with a pronounced sense that patient experiences there depend very much on who is caring for them and when. A number of reviews paint the facility as rundown and unsafe: mold and water leaks, broken air conditioning units detaching from walls, and floors that are sometimes slick with water. The atmosphere is described by some as depressing and hostile to residents who are trying to rest or recover. In these accounts, the environment itself feels hazardous - doors and hallways can feel neglected, and calls for help sometimes go unanswered, leaving patients screaming for assistance and, in at least one case, for the police. The front desk and administrative interactions are also criticized by some as rude, chaotic, or unresponsive, which compounds worries about care quality and accessibility for families trying to coordinate visits or medical needs.
A particularly stark and detailed account centers on a formal complaint about neglect and dangerous conditions following a mother's surgery. After a fracture repair at North Broward Hospital, she was transferred for continued rehabilitation, but the reviewer alleges that she was subjected to a week of immobility, poor hygiene, and minimal medical oversight. The narrative claims that, upon returning to the hospital in critical condition, the patient exhibited kidney failure due to urine retention, a deep vein thrombosis that progressed to a pulmonary embolism, severe dehydration, atrial fibrillation, constipation, profound weakness, and overall decompensation. The reviewer asserts that this deterioration was the result of neglect and insufficient mobilization during the facility stay, with hospital personnel reportedly shocked by her state on return. The allegation goes further to challenge the facility's advertised five-star rating, suggesting a dangerous misrepresentation and raising questions about the care of residents covered by Medicare, Medicaid, or private insurance when public funds are involved. The tone is urgent: a formal investigation is requested, with a willingness to provide records and firsthand accounts to support the claim that safety, dignity, and lives were at stake.
Other reviewers express a mix of disappointment and positivity, depending on the experience. One account acknowledges that, while the facility may not be luxurious, it felt brighter and more competent than a different local facility (Menorah House), especially in April 2024 when the writer's mother was there and seemed appropriately attended to, with discharge instructions understood and discharge planning conducted accurately. The reviewer also claims the environment was clean and sufficiently staffed during that stay, contrasting with the harsher, more condemnatory narratives. In another contrastive note, a later comparison notes discovering a different facility (Menorah House) in 2025 and describing it as deficient in various ways, thereby casting Deerfield Beach Health and Rehabilitation Center in a comparatively better light within that specific context.
Other accounts are much more negative, detailing a bad experience that reads like a cautionary tale. One reviewer described a month-long stay as a nightmare: a dirty, hot, odorous environment with rude staff who resisted cooperation, an unreasonable battlefield over room assignments, and lost pain medications that allegedly only appeared after the writer threatened to report the issue to authorities. The reviewer claimed minimal therapy time - only a few minutes per day - and restricted access to fresh air, with windows allegedly screwed shut, creating a sense of a major fire hazard. Allegations included not helping patients with basic personal care, aging and broken beds, and a food service described as nasty, poorly cooked, and cold, with a dramatic claim of contracting E. coli from the meals. There were also claims that staff disregarded religious dietary restrictions and that security measures, such as a locked lobby door, prevented patients from leaving even when they signed an "against medical advice" form. These details contribute to an impression of a facility that, for some, has allowed conditions and procedures to deteriorate into a life-threatening environment.
On the flip side, several reviews emphasize positive interactions and outcomes. A number of residents and families praise the kindness, competence, and attentiveness of nurses and administration, as well as the facility's ability to support rehabilitation and everyday patient needs. Some mention that staff and department heads prioritize customer service and that the care teams are friendly, knowledgeable, and engaged in patient well-being. In particular, there are accounts that highlight clean facilities, odor-free environments, and a sense that therapy teams and nursing staff are capable and compassionate. One reviewer even recounts a personal nursing clinical experience at the facility that affirmed the staff's knowledge, supportive attitude, and teamwork, suggesting a positive, hands-on learning environment with strong collaboration.
There is also a recurring note of variability that complicates a single judgment about Deerfield Beach Health and Rehabilitation Center. Some reviewers describe a facility that is functional, clean, and well-staffed at certain times, while others report neglect, unsafe conditions, and alarming gaps in care at other times. Dates and specifics vary widely, but the thread that runs through the mixed assessments is a concern for consistently high-quality care, reliable communication, and safe environments for vulnerable residents. A few stories point toward a community of families who genuinely appreciate certain staff members or activities - such as outings to Cracker Barrel or other pleasant moments - yet still feel compelled to speak out when care does not meet expected standards. In short, the experiences range from deeply troubling to reassuringly positive, with many reviewers urging broader scrutiny and accountability given the high stakes involved in elder care.
Overall, the narratives present a facility that elicits strong emotions and divergent experiences. For some families, Deerfield Beach Health and Rehabilitation Center represents a potentially supportive environment where patients recover with attentive staff and clean surroundings. For others, the same facility symbolizes neglect, danger, and systemic failures that threaten patient safety and dignity. The spectrum suggests that outcomes may hinge on specific staff, shifts, and individual circumstances, while also underscoring a call from some families for formal investigations and improvements to ensure consistent, safe care for all residents.
Deerfield Beach Health and Rehabilitation Center in Pompano Beach, FL is a vibrant and well-equipped assisted living community. With a range of amenities and care services, it aims to provide residents with a comfortable and enjoyable living experience.
The community offers numerous amenities to cater to the needs and preferences of its residents. It features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment. Community-operated transportation is available for easy access to nearby places and appointments. A computer center is provided for those who want to stay connected digitally.
Residents can enjoy their meals in the elegant dining room with restaurant-style dining or opt for personalized meal preparation in the kitchenette. Additionally, housekeeping services ensure that the living spaces are clean and tidy at all times. The outdoor space, garden, and small library offer peaceful environments for relaxation and leisure activities.
The care services at Deerfield Beach Health and Rehabilitation Center are designed to meet residents' individual needs. With a 24-hour call system, 24-hour supervision, and assistance with activities of daily living such as bathing, dressing, and transfers, residents can feel safe and supported throughout the day. Medication management ensures that medications are taken correctly, while special dietary restrictions such as diabetic diets or specific meal preparation cater to unique nutritional needs.
To promote mental wellness and social engagement, the community offers a mental wellness program along with scheduled daily activities and resident-run activities. Concierge services are available for any additional assistance or requests. Fitness programs help residents stay active and maintain their physical health.
In terms of location, Deerfield Beach Health and Rehabilitation Center is conveniently surrounded by various amenities nearby. There are three cafes, 15 pharmacies, two physicians' offices, nine restaurants, and one place of worship within easy reach.
Overall, Deerfield Beach Health and Rehabilitation Center provides an enriching assisted living community where residents can enjoy a range of amenities while receiving personalized care and support in a homely environment.
Deerfield Beach Health And Rehabilitation Center is located at 401 East Sample Road, Pompano Beach, FL 33064 in Broward County, Florida
Deerfield Beach Health And Rehabilitation Center on seniors.fyi includes 7 photos including images showing architecture, interior, entrance, parking, clouds, building, palm trees, television, and more.
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