Conway Lakes Health & Rehabilitation Center

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Conway Lakes Health & Rehabilitation Center

5201 Curry Ford Road, Orlando, FL 32812

For more information about senior living options: (844) 490-3973

2.9 from 7 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Conway Lakes Health & Rehabilitation Center demonstrated compassion and care, especially during challenging times like the coronavirus pandemic.
  • pro The facility is friendly, with ample staff who genuinely care for the residents.
  • pro Families appreciate the opportunity to share meals with their loved ones by notifying the center in advance.
  • pro The center offers a variety of activities for residents, particularly during holidays, which helps foster a sense of community.
  • pro The facility is clean and well-maintained, contributing to a positive atmosphere for recovery and rehabilitation.

Cons

  • pro Some CNAs at Conway Lakes did not seem to care, leading to long wait times for call light responses.
  • pro The nurse manager and CNAs displayed unprofessional and rude behavior during interactions.
  • pro The facility's atmosphere was described as dreary and poorly lit, which contributed to feelings of depression among residents.
  • pro Meals were often bland and unsatisfactory, with dietary restrictions being imposed unnecessarily on some patients.
  • pro Residents spent excessive time in their rooms with minimal staff interaction or engagement in activities.
  • pro There was a heavy presence of urine upon entry, indicating poor cleanliness standards within the facility.
  • pro Staff were described as untrained and rude, resulting in inadequate patient care.
  • pro Call buttons frequently went unanswered, raising concerns about emergency response times within the facility.

Review

Conway Lakes Health & Rehabilitation Center has garnered mixed reviews from patients and families alike, reflecting a complex landscape of care that can be both commendable and concerning. Many of the narratives revolve around experiences with staff, room conditions, treatment quality, and overall patient well-being, painting a varied picture that potential residents or their families might find valuable.

On one hand, several reviews emphasize the positive aspects of therapy services provided at Conway Lakes. Many patients have reported excellent experiences with physical and occupational therapy staff, highlighting their caring nature and commitment to rehabilitation. As one family noted about their mother’s experience, staff members engaged in various therapies—including speech therapy and wound care—have shown genuine concern for patient needs. Additionally, the facility hosts a range of activities for its residents that promote social interaction, particularly during holiday seasons. This aspect shines through as an encouraging feature where family involvement is welcomed; family members can dine together with patients if arrangements are made 24 hours in advance.

However, the praises for therapeutic services are contrasted by troubling accounts regarding nursing staff interactions and general care efficiency. Multiple reviewers expressed dissatisfaction with certain Certified Nursing Assistants (CNAs), noting instances where call lights went unanswered for extended periods—over 30 minutes in some cases—and complaints about unprofessional behavior among some staff members. One review depicted interactions with nursing personnel as rude and dismissive, further raising concerns about staffing issues that could potentially detract from patient care levels. The dichotomy between empathetic therapy staff and less engaged nursing aides creates an inconsistent experience for those residing at Conway Lakes.

Room conditions appeared to be another significant area of contention among reviewers. Various comments pointed out issues such as dreary environments lacking adequate lighting and comfort. For instance, one patient’s spouse described their partner's room as “not well-lit” while also feeling devoid of a homey atmosphere despite being clean overall—a key factor contributing to feelings of isolation or depression among residents who spent too much time confined to their rooms. The need for more active engagement beyond meal times was echoed across several reviews stressing that emotional well-being is deeply linked to physical mobility.

Dietary management within the center drew mixed feedback as well; while meals were provided consistently throughout the stay according to dietary requirements—often bland in flavor—the flexibility surrounding resident preferences seemed limited. One reviewer recounted instances where they brought food from home that was better received than what was served at the facility itself. This highlights a disconnect between individualized care planning versus standard operational procedures meant to cater to large groups of residents.

Surprisingly contrasting experiences emerge regarding overall satisfaction with Conway Lakes during critical times such as illness—particularly during COVID-19 lockdowns when many facilities faced scrutiny over elder care practices during health crises. In this case, one reviewer expressed immense gratitude toward caregivers who managed to provide exceptional care for their mother diagnosed with coronavirus amidst widespread uncertainty regarding nursing homes at that time. Their family's relief upon witnessing significant improvements after therapy highlighted the center's capacity to deliver life-enhancing support even during challenging circumstances.

Ultimately, perceptions surrounding Conway Lakes Health & Rehabilitation Center echo both positive attributes alongside areas needing improvement—from compassionate caregiving in therapy contexts to essential attention required in daily living support tasks like answering call lights efficiently or enhancing room environments. Families looking into placement options must weigh these factors carefully while considering both heartfelt testimonials praising individual caregivers as well as valid critiques emphasizing systemic deficiencies present within certain operational aspects of the facility's approach towards rehabilitation-centered living spaces.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Orlando International (7 miles away) Orlando International (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Conway Lakes Health & Rehabilitation Center in Orlando, FL is an assisted living community that strives to provide a comfortable and enriching environment for its residents. With a range of amenities and care services, the center aims to meet the various needs of its residents.

The community offers a beauty salon for residents who enjoy pampering themselves, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for residents to easily access nearby destinations, such as parks, theaters, cafes, and places of worship. A computer center allows residents to stay connected with loved ones and keep up with technology.

Meals at Conway Lakes are served in a restaurant-style dining room, accommodating special dietary restrictions. The kitchenette allows residents to prepare their own meals if desired. Housekeeping services ensure that living spaces are kept clean and tidy.

For recreation and socialization, the center provides a fitness room for exercise, a gaming room for leisure activities, and a small library for reading enthusiasts. Planned daily activities cater to different interests and preferences of the residents. Concierge services are offered to assist with any additional needs or requests.

In terms of care services, Conway Lakes operates on a 24-hour call system to ensure immediate assistance when needed. Trained staff members provide help with activities of daily living including bathing, dressing, and transfers. Medication management ensures proper administration of medications. The mental wellness program focuses on promoting emotional well-being among the residents.

Transportation arrangements can be made both for non-medical purposes as well as trips to doctors' appointments. Move-in coordination simplifies the transition process for new residents. Wi-Fi/high-speed internet is available throughout the facility for connectivity needs.

Overall, Conway Lakes Health & Rehabilitation Center offers an array of amenities and care services aimed at providing comfort, convenience, and support to its residents in an assisted living setting.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.6 miles)
  • CVS Pharmacy (1.3 miles)
  • Winn-Dixie (1.4 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.2 miles)
  • Walgreens (2.6 miles)

Physicians

  • Bliss Healthcare Services (1.5 miles)
  • Diabetes and Endocrine Center of Orlando (2.8 miles)
  • East Orlando Medical Group (2.8 miles)
  • First Choice Pediatrics (3 miles)
  • Growing Together Pediatrics (3.1 miles)
  • Orlando Health Heart Institute (3.3 miles)
  • Colon & Rectal Clinic of Orlando (3.6 miles)

Restaurants

  • Chipotle Mexican Grill (2.5 miles)
  • McDonald's (2.6 miles)
  • Gringos Locos (3.7 miles)
  • Chick-Fil-A (3.8 miles)
  • The Thirsty Topher (4 miles)
  • Rock & Brews (4.3 miles)
  • Florida Hospital Welch Cafeteria (4.6 miles)

Places of Worship

  • ISCF Masjid Al Rahman (3.2 miles)
  • Masjid Al-Malik (6.8 miles)

Transportation

  • Fox Rent A Car Orlando (3.3 miles)
  • Lynx Central Station (4 miles)
  • Lyft Parking Lot (5.2 miles)
  • The Club at MCO (6.3 miles)
  • Airside 1 (6.3 miles)
  • Airside 2 (6.3 miles)
  • Southwest Airlines Curb Side (6.5 miles)

Cafes

  • Lineage Coffee Roasting (3.3 miles)
  • Starbucks (5.2 miles)
  • The Glass Knife (5.5 miles)
  • Starbucks (6.5 miles)

Hospitals

  • Orlando Regional Medical Center (3.4 miles)
  • Orlando Health Medical Pavilon (3.4 miles)
  • Orlando VA Medical Center (3.8 miles)
  • Florida Hospital Ginsburg Tower (4.5 miles)
  • Florida Hospital- South Campus (4.5 miles)
  • Florida Hospital Womens Center (4.6 miles)
  • Florida Hospital (4.6 miles)

Parks

  • Lake Eola Park (3.6 miles)
  • Blue Jacket Park (3.6 miles)

Theaters

  • EPIC Theatres at Lee Vista (4.3 miles)
  • Regal Winter Park Village & RPX (5.8 miles)

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