Conway Lakes Health & Rehabilitation Center in Orlando, FL

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Conway Lakes Health & Rehabilitation Center in Orlando, FL

5201 Curry Ford Road, Orlando, FL 32812

For more information about senior living options: (844) 490-3973

3.1 from 107 reviews
5 stars
52
4 stars
5
3 stars
3
2 stars
1
1 stars
46

Skilled Nursing Facility

Overall Review of Conway Lakes Health & Rehabilitation Center

Pros

  • pro The staff are welcoming, friendly, and respectful.
  • pro The facility is clean, well-maintained, and inviting.
  • pro The therapists and nursing staff are compassionate, professional, and attentive.
  • pro The therapy team is outstanding and helps patients regain strength and mobility.
  • pro Jamie Norman is noted for exceptional responsiveness and genuine care.
  • pro The admissions and administrative teams are helpful and informative, making transitions smooth.
  • pro The meals are delicious and dining experiences are enjoyable.
  • pro The rehab program is holistic, with coordinated care from therapists, nurses, and nutritionists.
  • pro Families feel supported and involved in the care process.
  • pro The environment is beautiful and welcoming, contributing to recovery.
  • pro Outpatient physical therapy is available after discharge.
  • pro The staff go above and beyond to support patients and families.

Cons

  • pro The staff are unprofessional and ignorant and show no regard for patients' wellbeing.
  • pro Nurses fail to respond to call buttons, sometimes for hours.
  • pro The facility's neglect allegedly led to serious harm or death of residents.
  • pro The facility is dirty and poorly maintained, with bedsores, urine odors, and unsanitary conditions.
  • pro Communication among staff is abysmal and accountability is lacking.
  • pro Medications are sometimes dispensed off the care plan or not given as prescribed.
  • pro Dietary services are inadequate; meals do not meet dietary needs and the food quality is poor.
  • pro The place is described by some as a "death trap" and strongly advised against.
  • pro There are reports of theft of residents' belongings.

Review

Conway Lakes Health & Rehabilitation Center in Orlando is best suited for families pursuing intensive post-acute rehabilitation where the standout priority is high-quality therapy and a clean, welcoming environment. The facility can deliver meaningful gains for residents who respond well to aggressive PT and OT, and who have advocates at the bedside to monitor care and coordinate discharge planning. It is less appropriate for elders with significant dementia, constant incontinence, or complex medical needs that require vigilant daily oversight. For those populations, alternatives with more consistent staffing, stronger clinical governance, and tighter nurse-to-patient ratios are worth serious consideration.

Clearly, the decision to look elsewhere should be weighed for residents whose care hinges on unwavering daily support, reliable medication management, and prompt responsiveness. Numerous families report unreliable call-button responses, gaps in routine hygiene, and inconsistent supervision from aides and nurses. When safety and daily functional care are nonnegotiable, a facility with steadier oversight and fewer reports of neglect appears more prudent. Price, room options, and a facility's appearance matter, but the ability to prevent declines and promptly address emergencies ultimately drives outcomes for the most vulnerable.

On the plus side, Conway Lakes earns considerable credit for its therapy teams and the overall rehab experience in many cases. Several reviews highlight compassionate, skilled therapists who help patients regain strength and mobility, complemented by attentive nursing and supportive nutrition staff. The environment frequently comes across as clean and inviting, with a therapy-focused culture that keeps families informed and involved. Admissions personnel and case managers are repeatedly praised for guiding transitions and coordinating post-discharge services, which matters when the goal is a smooth return home or to outpatient therapy.

Yet the stronger positives do not erase the weight of the negative experiences echoed across many accounts. The most alarming concerns center on slow or absent response to calls for assistance, episodes of medication mismanagement, and preventable complications such as bedsores, dehydration, infections, and even fatalities attributed by families to neglect. Stories of inconsistent communication between the nursing staff and doctors, combined with understaffing and turnover, paint a picture of a facility that can function well in therapy rooms but struggle in real-time medical care. These dangers create a risk calculus that families cannot ignore, especially when a loved one depends on reliable, around-the-clock care.

Given this mix, practical decision-making hinges on risk tolerance and care goals. If rehabilitation progress and a clean, therapeutic milieu are the primary objective - and if a robust family presence and vigilant discharge planning are feasible - Conway Lakes can be a strong fit. The facility's strengths in therapy access, care team dedication in some shifts, and a welcoming atmosphere can translate into genuine improvement. However, benefits can be undermined by reports of neglect or inconsistent day-to-day care, making it essential to scrutinize staffing levels, training, and the quality of oversight before committing.

The final call is to demand a disciplined due diligence process. Schedule candid conversations with therapy leads and the director of nursing, request recent state inspection reports, and arrange to observe a routine day - meal service, call-light responses, and bedside care. Probe how medication administration is tracked, how quickly staff respond to alarms, and how care plans are updated when conditions change. Consider touring multiple times, including evenings and weekends, to gauge real-world operations. If these checks reveal reliable staffing, clear communication, and proven safety practices, Conway Lakes can be the right rehab-minded choice; if not, alternatives with steadier daily care and fewer red flags should be pursued.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Orlando International (7 miles away) Orlando International (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Conway Lakes Health & Rehabilitation Center in Orlando, FL is an assisted living community that strives to provide a comfortable and enriching environment for its residents. With a range of amenities and care services, the center aims to meet the various needs of its residents.

The community offers a beauty salon for residents who enjoy pampering themselves, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for residents to easily access nearby destinations, such as parks, theaters, cafes, and places of worship. A computer center allows residents to stay connected with loved ones and keep up with technology.

Meals at Conway Lakes are served in a restaurant-style dining room, accommodating special dietary restrictions. The kitchenette allows residents to prepare their own meals if desired. Housekeeping services ensure that living spaces are kept clean and tidy.

For recreation and socialization, the center provides a fitness room for exercise, a gaming room for leisure activities, and a small library for reading enthusiasts. Planned daily activities cater to different interests and preferences of the residents. Concierge services are offered to assist with any additional needs or requests.

In terms of care services, Conway Lakes operates on a 24-hour call system to ensure immediate assistance when needed. Trained staff members provide help with activities of daily living including bathing, dressing, and transfers. Medication management ensures proper administration of medications. The mental wellness program focuses on promoting emotional well-being among the residents.

Transportation arrangements can be made both for non-medical purposes as well as trips to doctors' appointments. Move-in coordination simplifies the transition process for new residents. Wi-Fi/high-speed internet is available throughout the facility for connectivity needs.

Overall, Conway Lakes Health & Rehabilitation Center offers an array of amenities and care services aimed at providing comfort, convenience, and support to its residents in an assisted living setting.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.6 miles)
  • CVS Pharmacy (1.3 miles)
  • Winn-Dixie (1.4 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.2 miles)
  • Walgreens (2.6 miles)

Physicians

  • Bliss Healthcare Services (1.5 miles)
  • Diabetes and Endocrine Center of Orlando (2.8 miles)
  • East Orlando Medical Group (2.8 miles)
  • First Choice Pediatrics (3 miles)
  • Growing Together Pediatrics (3.1 miles)
  • Orlando Health Heart Institute (3.3 miles)
  • Colon & Rectal Clinic of Orlando (3.6 miles)

Restaurants

  • Chipotle Mexican Grill (2.5 miles)
  • McDonald's (2.6 miles)
  • Gringos Locos (3.7 miles)
  • Chick-Fil-A (3.8 miles)
  • The Thirsty Topher (4 miles)
  • Rock & Brews (4.3 miles)
  • Florida Hospital Welch Cafeteria (4.6 miles)

Places of Worship

  • ISCF Masjid Al Rahman (3.2 miles)
  • Masjid Al-Malik (6.8 miles)

Transportation

  • Fox Rent A Car Orlando (3.3 miles)
  • Lynx Central Station (4 miles)
  • Lyft Parking Lot (5.2 miles)
  • The Club at MCO (6.3 miles)
  • Airside 1 (6.3 miles)
  • Airside 2 (6.3 miles)
  • Southwest Airlines Curb Side (6.5 miles)

Cafes

  • Lineage Coffee Roasting (3.3 miles)
  • Starbucks (5.2 miles)
  • The Glass Knife (5.5 miles)
  • Starbucks (6.5 miles)

Hospitals

  • Orlando Regional Medical Center (3.4 miles)
  • Orlando Health Medical Pavilon (3.4 miles)
  • Orlando VA Medical Center (3.8 miles)
  • Florida Hospital Ginsburg Tower (4.5 miles)
  • Florida Hospital- South Campus (4.5 miles)
  • Florida Hospital Womens Center (4.6 miles)
  • Florida Hospital (4.6 miles)

Parks

  • Lake Eola Park (3.6 miles)
  • Blue Jacket Park (3.6 miles)

Theaters

  • EPIC Theatres at Lee Vista (4.3 miles)
  • Regal Winter Park Village & RPX (5.8 miles)

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