Excellence Senior Assisted Living

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Excellence Senior Assisted Living

2250 South Semoran Boulevard, Orlando, FL 32822

For more information about senior living options: (844) 490-3973

4.7 from 90 reviews
5 stars
81
4 stars
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3 stars
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2 stars
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Assisted Living Respite Care

Overall Review of Excellence Senior Assisted Living

Pros

  • pro The staff are kind, gentle, and deliver excellent care that meets residents' physical needs.
  • pro Jasmine Miller, the Resident Care Director, is praised as incredibly caring and deeply involved with residents and families.
  • pro Families feel at home and safe thanks to the welcoming environment and responsive staff.
  • pro Kelly VanCleve and Jasmine Miller are lauded for guiding families through Medicaid and care processes with great responsiveness.
  • pro Estefany Gibson is recognized as an exceptional, bilingual Med Tech who provides personalized, compassionate care.
  • pro Eddie is described as an invaluable, caring staff member who assists families in need.
  • pro Derick Waines is commended for his caring tours and the reassuring introduction to the facility.
  • pro The facility is described as bright, clean, and well-maintained, with smooth transitions for new residents.
  • pro Memory Care and administration are highlighted as top-notch and devoted to resident comfort.
  • pro Residents and families appreciate social activities like game nights and the sense of community.
  • pro Communication with families is timely, transparent, and informative.
  • pro Excellence Senior Living is highly recommended by families and residents.

Cons

  • pro Derrick is described as money-hungry and as having hung up on a caller who asked about Medicaid for their father.
  • pro A reviewer recounts having a disappointing experience at a previous nursing home.

Review

From the moment you walk through the doors, Excellence Senior Living and Excellence Assisted Living leave a lasting impression of warmth, safety, and genuine care. Across multiple families and generations, the sentiment is remarkably consistent: this is a community where residents are not just looked after, but truly tended to with kindness, patience, and a deeply personal touch. New residents feel welcomed as if they are becoming part of a family, and existing residents and their loved ones repeatedly praise the calm, home-like atmosphere that makes the transition to senior living feel less daunting and more like a supportive community.

One recurring thread is the experience of a new resident mom who quickly found her footing thanks to a care team that felt both competent and comforting. The reviews describe staff who are "kind, gentle," and attentive to both physical needs and emotional wellbeing. The sense of being at home is reinforced by the small, everyday acts of care - helpful hands, respectful conversations, and the assurance that someone is always looking out for her. This isn't just care in a clinical sense; it's care that makes the family feel seen and heard, which is a powerful foundation for trust and peace of mind.

Equally touching are client experiences with long-term residents, such as a father-in-law who has spent five years at the community. For his family, the relationship with Jasmine, the Resident Care Director, stands out as truly extraordinary. Jasmine is described as someone who genuinely cares about residents and families alike, coordinating staff with efficiency, and maintaining a daily pulse on operations to ensure smooth, timely care. In these testimonials, Jasmine's leadership helps transform a facility into a well-oiled, compassionate home where transitions - whether from hospital to memory care or from a family home to assisted living - are guided with empathy and expertise.

The practical realities of navigating Medicare and Medicaid are acknowledged with appreciation for staff who go the extra mile to simplify the process. Families repeatedly credit Kelly VanCleve, the Executive Director, alongside Jasmine, for stepping in to navigate complex paperwork and care decisions. The gratitude extends to other team members who handle a broad spectrum of needs - from the kitchen to the front desk, from maintenance to nursing - so that families don't have to bear the burden alone. A head nurse named Lisa is singled out for being the go-to person, further underscoring how a well-organized leadership and nursing team can make life easier for families during stressful times.

There are moments of spontaneous, life-affirming assistance that illustrate the community's readiness to help beyond routine duties. A poignant incident in which a father fell in a parking lot is recounted with heartfelt gratitude for the quick, compassionate help from a team member known as Eddie. He sprang into action without being asked, helping the father to stand and getting both him and the family member back on their feet. Descriptions of Eddie emphasize that he is an invaluable asset to Excellence Senior Living, embodying the kind of "good karma" and dependable care that families come to rely on in moments of vulnerability.

First impressions matter, and several reviews recount the warm reception families receive during tours. Marketing Director Derick Waines is repeatedly praised for his welcoming presence, the clear demonstration of care philosophy, and the reassuring spirit he brings to potential residents and their loved ones. Families describe feeling safe and inspired during tours, with Derick's genuine communication and commitment to showing how residents are loved and cared for at this community. The message is consistent: the place feels like home from the moment you step inside, a feeling that lingers long after the tour ends.

The facility's day-to-day environment also earns high marks. Reviewers note that the facility is bright, clean, and designed with residents' comfort in mind. The overall atmosphere reflects a team effort across departments to provide a smooth, supportive experience during transitions from skilled nursing facilities to assisted living. The team's attentiveness is not limited to medical care; it extends to social activities, such as game nights, which families observe as being well-attended and meaningfully engaging. These experiences underscore a culture of respect, connection, and purposeful activity.

Estefany Gibson, a Med Tech at Excellence Assisted Living, receives extensive praise for her dedication and compassion. Families highlight her ability to connect with residents on a personal level, her warm demeanor and humor, and her bilingual abilities that help bridge language gaps with diverse residents. After a disappointing experience at a previous facility, Estefany's careful attention and reliable presence have restored families' trust. The praise notes that Estefany's care feels tailored and thoughtful, with a strong emphasis on attentive monitoring - often seen through cameras - so families can feel confident that their loved ones are well cared for even when they cannot be there in person.

The leadership and consistency provided by Jasmine Miller - the Resident Care Director - are repeatedly highlighted as a defining strength of Excellence. Descriptions portray her as deeply involved in the daily care of hundreds of residents, coordinating staff efficiently, and maintaining open lines of communication with families. Families express genuine gratitude for Jasmine's availability and proactive approach, noting that she has become a trusted, almost indispensable presence for both residents and families. Her leadership is framed as a central pillar of the facility's high standard of care, with remarks that emphasize reliability, transparency, and a sustained commitment to the well-being of each resident under her watch.

Several testimonials focus on specific, memorable moments that reflect the facility's character. A Nov 2023 decision to place a father in Excellence is described as the best one the family could have made. The facility's brightness and cleanliness stood out, but more importantly, the staff's attentiveness and memory of residents - from maintenance to reception - made the father feel recognized and valued. Office staff, including Derick and Kelly, are praised for making the transition from skilled nursing to assisted living as smooth as possible, and the father's happiness to live there became a tangible testament to the community's care. Another family member recounts visiting during game night and noting Jasmine's exceptional involvement, kindness, and engagement with residents, reinforcing the image of a facility where staff are genuinely invested in each person's enjoyment and dignity.

The reviews also speak to a broader sense of a well-functioning ecosystem. The line between "provider" and "friend" blurs as staff members - receptionists, nurses, kitchen workers, and administrators - work in concert to maintain timely communication with families and keep residents well-informed. Some reviews mention the memory care team as "top notch," reflecting a concerted effort to make even difficult transitions as comfortable as possible for loved ones. In short, Excellence is seen as a community that honors the individuality, history, and dignity of every resident while offering robust support for families who are navigating the complexities of aging, care, and funding.

Not every note is purely effusive, however. One reviewer expressed a contrasting experience with a staff member, describing the interaction as "MONEY HUNGRY," alleging that a staff member named Derrick hung up when asked about Medicaid options. This single, skeptical voice stands apart from the overwhelmingly positive feedback, highlighting that even in highly regarded facilities, there can be moments of frustration or miscommunication. It serves as a reminder that, while the community is widely celebrated for its compassionate care, ongoing attention to every family's concerns - especially around funding and benefits - is an important part of sustaining trust and satisfaction.

Taken together, the collective voice about Excellence Senior Living and Excellence Assisted Living paints a portrait of a deeply caring organization where residents are treated with respect, kindness, and a personalized approach to care. Families repeatedly note the availability and attentiveness of executives, directors, and frontline staff; the sense of home and belonging; and the practical support that makes transitions smoother and daily life more engaging for seniors. It's a picture of a community that prioritizes connection, clarity, and consistency - where every resident's dignity is honored, and every family member is welcomed as part of the extended Excellence family.

Features

Housing

  • 185 resident community capacity 185 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Orlando International (6 miles away) Orlando International (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Excellence Senior Assisted Living in Orlando, FL is a premier community that offers exceptional care and services for seniors in need of assistance. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living, ensuring that residents are well taken care of at all times.

The community boasts a wide range of amenities to enhance the quality of life for our residents. We have a beauty salon where residents can pamper themselves and feel their best, as well as a fully equipped fitness room to promote physical well-being. A gaming room and small library provide opportunities for relaxation and entertainment, while a computer center and Wi-Fi/high-speed internet keep residents connected to loved ones and the world around them.

Our spacious dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our skilled chefs. We accommodate special dietary restrictions to ensure that everyone's unique needs are met. For convenience, we also have kitchenettes available in each resident's fully furnished apartment.

Engaging activities are an integral part of life at Excellence Senior Assisted Living. Residents can take advantage of concierge services to plan day trips and explore the local area, or participate in resident-run activities and scheduled daily activities within the community itself. We offer transportation arrangements for non-medical purposes as well as transportation to doctors' appointments, making it easy for residents to maintain their independence.

Located in Orlando, FL, Excellence Senior Assisted Living benefits from its proximity to various amenities in the surrounding area. With two cafes, parks, pharmacies, physicians, restaurants, theaters, places of worship nearby, our residents have easy access to everything they need.

At Excellence Senior Assisted Living in Orlando, FL, we strive to provide exceptional care and support while offering a vibrant and fulfilling lifestyle. Come experience the highest standard of senior living with us.

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Nearby Places of Interest

Pharmacies

  • Walgreens (1.2 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (1.4 miles)
  • Walgreens (1.7 miles)
  • CVS Pharmacy (1.8 miles)
  • Winn-Dixie (2 miles)
  • Walgreens (2.6 miles)

Physicians

  • Bliss Healthcare Services (2.1 miles)
  • East Orlando Medical Group (2.5 miles)
  • Growing Together Pediatrics (2.9 miles)
  • First Choice Pediatrics (3.3 miles)
  • Diabetes and Endocrine Center of Orlando (3.4 miles)
  • Orlando Health Heart Institute (3.9 miles)
  • Primary Care Specialists (4 miles)

Transportation

  • Fox Rent A Car Orlando (2.7 miles)
  • Lynx Central Station (4.7 miles)
  • Lyft Parking Lot (4.7 miles)
  • The Club at MCO (5.8 miles)
  • Airside 2 (5.8 miles)
  • Airside 1 (5.8 miles)
  • Southwest Airlines Curb Side (6 miles)

Restaurants

  • Chipotle Mexican Grill (3.2 miles)
  • McDonald's (3.3 miles)
  • Chick-Fil-A (3.3 miles)
  • Rock & Brews (3.8 miles)
  • Gringos Locos (4.4 miles)
  • The Thirsty Topher (4.7 miles)
  • Florida Hospital Welch Cafeteria (5.3 miles)

Places of Worship

  • ISCF Masjid Al Rahman (3.2 miles)
  • Masjid Al-Malik (6.5 miles)

Theaters

  • EPIC Theatres at Lee Vista (3.7 miles)
  • Regal Winter Park Village & RPX (6.5 miles)

Hospitals

  • Orlando Regional Medical Center (4 miles)
  • Orlando Health Medical Pavilon (4 miles)
  • Orlando VA Medical Center (4.3 miles)
  • Florida Hospital Ginsburg Tower (5.2 miles)
  • Florida Hospital- South Campus (5.2 miles)
  • Florida Hospital Womens Center (5.3 miles)
  • FH Engineering Services (5.3 miles)

Cafes

  • Lineage Coffee Roasting (4 miles)
  • Starbucks (4.6 miles)
  • Starbucks (6.1 miles)
  • The Glass Knife (6.2 miles)

Parks

  • Blue Jacket Park (4.2 miles)
  • Lake Eola Park (4.3 miles)

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