Excellence Senior Assisted Living
Save2250 South Semoran Boulevard, Orlando, FL 32822
For more information about senior living options: (844) 490-3973
From the moment you walk through the doors, Excellence Senior Living and Excellence Assisted Living leave a lasting impression of warmth, safety, and genuine care. Across multiple families and generations, the sentiment is remarkably consistent: this is a community where residents are not just looked after, but truly tended to with kindness, patience, and a deeply personal touch. New residents feel welcomed as if they are becoming part of a family, and existing residents and their loved ones repeatedly praise the calm, home-like atmosphere that makes the transition to senior living feel less daunting and more like a supportive community.
One recurring thread is the experience of a new resident mom who quickly found her footing thanks to a care team that felt both competent and comforting. The reviews describe staff who are "kind, gentle," and attentive to both physical needs and emotional wellbeing. The sense of being at home is reinforced by the small, everyday acts of care - helpful hands, respectful conversations, and the assurance that someone is always looking out for her. This isn't just care in a clinical sense; it's care that makes the family feel seen and heard, which is a powerful foundation for trust and peace of mind.
Equally touching are client experiences with long-term residents, such as a father-in-law who has spent five years at the community. For his family, the relationship with Jasmine, the Resident Care Director, stands out as truly extraordinary. Jasmine is described as someone who genuinely cares about residents and families alike, coordinating staff with efficiency, and maintaining a daily pulse on operations to ensure smooth, timely care. In these testimonials, Jasmine's leadership helps transform a facility into a well-oiled, compassionate home where transitions - whether from hospital to memory care or from a family home to assisted living - are guided with empathy and expertise.
The practical realities of navigating Medicare and Medicaid are acknowledged with appreciation for staff who go the extra mile to simplify the process. Families repeatedly credit Kelly VanCleve, the Executive Director, alongside Jasmine, for stepping in to navigate complex paperwork and care decisions. The gratitude extends to other team members who handle a broad spectrum of needs - from the kitchen to the front desk, from maintenance to nursing - so that families don't have to bear the burden alone. A head nurse named Lisa is singled out for being the go-to person, further underscoring how a well-organized leadership and nursing team can make life easier for families during stressful times.
There are moments of spontaneous, life-affirming assistance that illustrate the community's readiness to help beyond routine duties. A poignant incident in which a father fell in a parking lot is recounted with heartfelt gratitude for the quick, compassionate help from a team member known as Eddie. He sprang into action without being asked, helping the father to stand and getting both him and the family member back on their feet. Descriptions of Eddie emphasize that he is an invaluable asset to Excellence Senior Living, embodying the kind of "good karma" and dependable care that families come to rely on in moments of vulnerability.
First impressions matter, and several reviews recount the warm reception families receive during tours. Marketing Director Derick Waines is repeatedly praised for his welcoming presence, the clear demonstration of care philosophy, and the reassuring spirit he brings to potential residents and their loved ones. Families describe feeling safe and inspired during tours, with Derick's genuine communication and commitment to showing how residents are loved and cared for at this community. The message is consistent: the place feels like home from the moment you step inside, a feeling that lingers long after the tour ends.
The facility's day-to-day environment also earns high marks. Reviewers note that the facility is bright, clean, and designed with residents' comfort in mind. The overall atmosphere reflects a team effort across departments to provide a smooth, supportive experience during transitions from skilled nursing facilities to assisted living. The team's attentiveness is not limited to medical care; it extends to social activities, such as game nights, which families observe as being well-attended and meaningfully engaging. These experiences underscore a culture of respect, connection, and purposeful activity.
Estefany Gibson, a Med Tech at Excellence Assisted Living, receives extensive praise for her dedication and compassion. Families highlight her ability to connect with residents on a personal level, her warm demeanor and humor, and her bilingual abilities that help bridge language gaps with diverse residents. After a disappointing experience at a previous facility, Estefany's careful attention and reliable presence have restored families' trust. The praise notes that Estefany's care feels tailored and thoughtful, with a strong emphasis on attentive monitoring - often seen through cameras - so families can feel confident that their loved ones are well cared for even when they cannot be there in person.
The leadership and consistency provided by Jasmine Miller - the Resident Care Director - are repeatedly highlighted as a defining strength of Excellence. Descriptions portray her as deeply involved in the daily care of hundreds of residents, coordinating staff efficiently, and maintaining open lines of communication with families. Families express genuine gratitude for Jasmine's availability and proactive approach, noting that she has become a trusted, almost indispensable presence for both residents and families. Her leadership is framed as a central pillar of the facility's high standard of care, with remarks that emphasize reliability, transparency, and a sustained commitment to the well-being of each resident under her watch.
Several testimonials focus on specific, memorable moments that reflect the facility's character. A Nov 2023 decision to place a father in Excellence is described as the best one the family could have made. The facility's brightness and cleanliness stood out, but more importantly, the staff's attentiveness and memory of residents - from maintenance to reception - made the father feel recognized and valued. Office staff, including Derick and Kelly, are praised for making the transition from skilled nursing to assisted living as smooth as possible, and the father's happiness to live there became a tangible testament to the community's care. Another family member recounts visiting during game night and noting Jasmine's exceptional involvement, kindness, and engagement with residents, reinforcing the image of a facility where staff are genuinely invested in each person's enjoyment and dignity.
The reviews also speak to a broader sense of a well-functioning ecosystem. The line between "provider" and "friend" blurs as staff members - receptionists, nurses, kitchen workers, and administrators - work in concert to maintain timely communication with families and keep residents well-informed. Some reviews mention the memory care team as "top notch," reflecting a concerted effort to make even difficult transitions as comfortable as possible for loved ones. In short, Excellence is seen as a community that honors the individuality, history, and dignity of every resident while offering robust support for families who are navigating the complexities of aging, care, and funding.
Not every note is purely effusive, however. One reviewer expressed a contrasting experience with a staff member, describing the interaction as "MONEY HUNGRY," alleging that a staff member named Derrick hung up when asked about Medicaid options. This single, skeptical voice stands apart from the overwhelmingly positive feedback, highlighting that even in highly regarded facilities, there can be moments of frustration or miscommunication. It serves as a reminder that, while the community is widely celebrated for its compassionate care, ongoing attention to every family's concerns - especially around funding and benefits - is an important part of sustaining trust and satisfaction.
Taken together, the collective voice about Excellence Senior Living and Excellence Assisted Living paints a portrait of a deeply caring organization where residents are treated with respect, kindness, and a personalized approach to care. Families repeatedly note the availability and attentiveness of executives, directors, and frontline staff; the sense of home and belonging; and the practical support that makes transitions smoother and daily life more engaging for seniors. It's a picture of a community that prioritizes connection, clarity, and consistency - where every resident's dignity is honored, and every family member is welcomed as part of the extended Excellence family.
Excellence Senior Assisted Living in Orlando, FL is a premier community that offers exceptional care and services for seniors in need of assistance. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living, ensuring that residents are well taken care of at all times.
The community boasts a wide range of amenities to enhance the quality of life for our residents. We have a beauty salon where residents can pamper themselves and feel their best, as well as a fully equipped fitness room to promote physical well-being. A gaming room and small library provide opportunities for relaxation and entertainment, while a computer center and Wi-Fi/high-speed internet keep residents connected to loved ones and the world around them.
Our spacious dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our skilled chefs. We accommodate special dietary restrictions to ensure that everyone's unique needs are met. For convenience, we also have kitchenettes available in each resident's fully furnished apartment.
Engaging activities are an integral part of life at Excellence Senior Assisted Living. Residents can take advantage of concierge services to plan day trips and explore the local area, or participate in resident-run activities and scheduled daily activities within the community itself. We offer transportation arrangements for non-medical purposes as well as transportation to doctors' appointments, making it easy for residents to maintain their independence.
Located in Orlando, FL, Excellence Senior Assisted Living benefits from its proximity to various amenities in the surrounding area. With two cafes, parks, pharmacies, physicians, restaurants, theaters, places of worship nearby, our residents have easy access to everything they need.
At Excellence Senior Assisted Living in Orlando, FL, we strive to provide exceptional care and support while offering a vibrant and fulfilling lifestyle. Come experience the highest standard of senior living with us.
Excellence Senior Assisted Living is located at 2250 South Semoran Boulevard, Orlando, FL 32822 in Orange County, Florida
Excellence Senior Assisted Living on seniors.fyi includes 8 photos including images showing dining, interior, windows, decor, spacious, waiting area, lobby, seating, and more.
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