Excellence Senior Assisted Living in Orlando, FL
Save2250 South Semoran Boulevard, Orlando, FL 32822
For more information about senior living options: (844) 490-3973
The team makes new residents feel welcomed and at home from day one. The staff are kind, gentle, and deliver excellent care that meets residents' physical needs. Families feel deeply grateful for the staff and everything they do. Jasmine Miller is incredibly involved in residents' care and genuinely cares for both residents and families. Excellence staff make transitions easy for both residents and their families. The kitchen, front desk, maintenance, and nursing teams are wonderful. Kelly VanCleve and Jasmine Miller consistently help families navigate Medicaid, Medicare, and care needs. Lisa serves as a go-to head nurse, offering reliable support to families. The facility is beautiful, clean, and feels like a home. Estefany Gibson demonstrates dedication, compassion, and excellent bilingual communication, making families feel seen and loved.
The reviewers said the facility was extremely short-staffed, leaving care far below what was promised. They described a staff member (Derrick) as money-hungry and accused him of hanging up when Medicaid questions were asked. A CNA allegedly refused to assist a resident with toileting, saying it wasn't their job in assisted living. They noted staff frequently did not answer call bells, resulting in residents being left without needed help. They recounted a fall where there was no on-site staff on the floor to assist, leaving the resident in danger. They criticized administration for being rocky and for inconsistent COVID protocols and leadership communication.Excellence Senior Living in Orlando is best suited for families seeking a genuinely people-driven assisted living experience where leadership deeply champions resident well-being and family communication. This community shines for residents who want a warm, hotel-like atmosphere with abundant activities, fresh meals, and a clear, responsive care team. It works especially well for seniors who need daily support but still value social engagement, personal connections with staff, and reassurance that someone is attentive to medical and daily living needs. The emphasis on a high-touch approach and visible leadership makes it a compelling fit for anyone prioritizing warmth, reliability, and ongoing family updates.
Those considering alternatives should note a few caveats. For residents requiring high-acuity medical oversight, intensive skilled nursing, or continuous 24/7 supervision, this setting may not always meet that level of need, and a more medicalized campus could be preferable. A number of reviews also warn that this facility can feel more like a strong independent living environment with assisted options, which can leave gaps for seniors who rely heavily on caregivers for activities of daily living. Families facing tight budget constraints or those who must navigate complex Medicaid or payer issues may want to compare pricing structures and ensure expectations align with what is included. A small minority of voices report isolated lapses in operations or communication that warrant closer inspection before move-in.
The standout pros center on leadership, staff compassion, and community vitality, and these advantages often counterbalance the notable drawbacks. The resident care leadership - especially the Resident Care Director and Executive Director - receives frequent praise for hands-on involvement, timely issue resolution, and steady guidance for front-line teams. Front-line staff are repeatedly described as kind, patient, and attentive, with caregivers who know residents by name and respond quickly when help is needed. The facility's cleanliness, look-and-feel, and safety-conscious design support a sense of security. A lively calendar of activities, strong family updates, and a welcoming atmosphere contribute to sustained resident happiness and social connectedness, which can be the deciding factor for families prioritizing quality of life.
Where concerns surface, they tend to be practical and specific rather than existential. A few families report intermittent medication administration delays or gaps in daily care coverage during staffing shortages, and one extended critique describes mismatches between proclaimed assisted living services and actual support for incontinence management, prompting questions about acuity alignment and care plans. Another pointed out a billing-oriented friction, suggesting the need for clearer discussions around Medicaid navigation and pricing. Yet even within these tensions, many reviews underline that the strongest teams - Jasmine Miller, the head nurse team, and the maintenance and dining crews - are capable of delivering improved continuity of care when expectations are clearly set and staff consistency is preserved. The most enduring reassurance comes from observing sustained, open communication with care directors and a care-first mindset.
For families evaluating this community, concrete steps can sharpen fit. Arranging a meeting with Jasmine Miller and the Executive Director early in the process clarifies how daily care is actually coordinated and how staff are deployed across shifts. Probing specific care plans for ADLs, medication management, and memory-care support yields a realistic view of what is possible. Observing a live activity, meal service, and one-on-one interactions with residents provides a candid gauge of engagement levels and staff responsiveness. Request current resident-to-staff ratios, inquire about respite options, and verify the process for hospice or end-of-life care to ensure seamless alignment with anticipated needs. A trial stay or documented transition plan can also illuminate whether the environment lives up to its reputation.
Overall, Excellence Senior Living stands out as a strong, caregiver-led option in Orlando for families who prize personal attention, clear communication, and an active, inviting atmosphere. The community's most persuasive asset is its people - the leadership team and seasoned caregivers who build trust through visible dedication and consistent, compassionate care. Potential residents who can benefit from that culture while remaining mindful of acuity limits and occasional operational bumps will likely experience meaningful improvements in quality of life and peace of mind for their families. For those whose loved ones demand more intensive medical oversight or who require strictly defined assisted-living services with minimal variability, it pays to explore alternatives that more tightly align with those requirements.
185 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Orlando International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Excellence Senior Assisted Living in Orlando, FL is a premier community that offers exceptional care and services for seniors in need of assistance. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living, ensuring that residents are well taken care of at all times.
The community boasts a wide range of amenities to enhance the quality of life for our residents. We have a beauty salon where residents can pamper themselves and feel their best, as well as a fully equipped fitness room to promote physical well-being. A gaming room and small library provide opportunities for relaxation and entertainment, while a computer center and Wi-Fi/high-speed internet keep residents connected to loved ones and the world around them.
Our spacious dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our skilled chefs. We accommodate special dietary restrictions to ensure that everyone's unique needs are met. For convenience, we also have kitchenettes available in each resident's fully furnished apartment.
Engaging activities are an integral part of life at Excellence Senior Assisted Living. Residents can take advantage of concierge services to plan day trips and explore the local area, or participate in resident-run activities and scheduled daily activities within the community itself. We offer transportation arrangements for non-medical purposes as well as transportation to doctors' appointments, making it easy for residents to maintain their independence.
Located in Orlando, FL, Excellence Senior Assisted Living benefits from its proximity to various amenities in the surrounding area. With two cafes, parks, pharmacies, physicians, restaurants, theaters, places of worship nearby, our residents have easy access to everything they need.
At Excellence Senior Assisted Living in Orlando, FL, we strive to provide exceptional care and support while offering a vibrant and fulfilling lifestyle. Come experience the highest standard of senior living with us.
Excellence Senior Assisted Living is located at 2250 South Semoran Boulevard, Orlando, FL 32822 in Orange County, Florida
Excellence Senior Assisted Living on seniors.fyi includes 8 photos including images showing dining, interior, windows, decor, spacious, waiting area, lobby, seating, and more.
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