For more information about senior living options: (844) 490-3973
1.7 from 6 reviews
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Skilled Nursing Facility
Overall Review
Pros
Ms. Lakeisha and Ms. Evyonne are two staff members who genuinely care about the patients.
Consulate Health Care of Orange Park offers a variety of activities for residents.
The dining room at Consulate Health Care is nice and inviting.
The therapy services provided at the facility received positive feedback from a resident who has been there for three-and-a-half years.
Cons
The facility is dirty and has a strong smell of urine, making it difficult for patients and visitors to endure.
The staff is often rude to patients, showing a lack of compassion and care.
Communication from the nursing staff is nearly non-existent, leaving families uninformed about their loved ones' conditions.
Patients experience neglect, with reports of malnutrition and poor hygiene.
Bed sores are prevalent due to inadequate care and failure to rotate patients properly.
There are significant delays in medical attention, leading to dire consequences for residents.
Families express frustration over the slow processing of financial matters after a patient's passing.
Despite being there long-term, residents find the food quality very poor and facilities inadequate.
Review
The reviews of Consulate Health Care of Orange Park paint a troubling picture of a facility that has consistently failed to meet the basic needs and expectations of its residents and their families. Across multiple narratives, the common themes are poor hygiene, unprofessional staff interactions, inadequate communication regarding patient health, and an overall atmosphere of neglect. Several family members have expressed deep dissatisfaction with the level of care provided, highlighting instances where their loved ones have experienced severe neglect, leading to dire health consequences.
One prevalent concern among reviewers is the noticeable lack of cleanliness within the facility. Multiple accounts mention overwhelming odors, particularly a strong smell of urine that makes it difficult for visitors. This issue appears to persist in various areas within the establishment, contributing to an environment that many describe as unacceptable for any caring institution meant to support vulnerable individuals. Not only does this reflect poorly on the operational standards of Consulate Health Care, but it also raises significant questions about how much they prioritize patient well-being and comfort.
Furthermore, reviewer comments reveal glaring issues in communication between staff and family members. Many relatives express frustration at being left in the dark about their loved ones' conditions. For instance, one daughter recounts how her mother suffered without proper assistance from nurses during her stay at the facility; calls went unanswered for weeks before she was able to speak with her mother again. In a particularly harrowing account, a family member had to inform nursing staff about urgent changes in their mother's health—a situation that should never befall concerned relatives navigating such distressing moments.
Beyond just communication failures, numerous critics have also described encounters with rude or indifferent staff members. The emotions conveyed through these reviews underscore feelings of helplessness and frustration due to perceived apathy from caregivers who should be dedicated to providing compassionate care. A striking comparison made by one reviewer mentioned that some nursing staff would be better off working with the deceased than engaging with living patients who require constant attention and care—a disheartening sentiment reflecting broader systemic issues at this facility.
While there are occasional mentions of positive experiences—such as praise for specific employees like Ms. Lakeisha and Ms. Evyonne—these do not overshadow the overwhelmingly negative thematic elements present in most narratives shared by former residents or their families. These isolated commendations serve as sorely needed rays of light amidst a backdrop characterized by neglectful service levels and chronic understaffing issues reported frequently throughout various reviews.
Among these criticisms arises a despairing conclusion: many individuals assert they would not send loved ones to Consulate Health Care under any circumstances given what they observed during their time there. Some even delve into personal tragedies prompted by inadequate medical responses—such as infections like MRSA appearing due to prolonged bed sores resulting from neglect—and share painful reflections on how those tragedies might have been prevented with better oversight and care provisions.
Despite pockets of therapy services reportedly being effective—as noted by one resident grateful for therapy despite grim conditions overall—the general consensus suggests that this particular facility fails fundamentally concerning respect for human dignity through quality health care delivery methods practiced across industries today. The account summarizes critical insights into institutional shortcomings needing immediate addressal or reform if genuinely committed towards creating safer environments where residents can thrive instead merely surviving amid struggles caused by mismanagement or negligence from caregiving personnel entrusted with their welfare.
Features
Housing
120 resident community capacity
Types of Care
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Amenities
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Transportation
Jacksonville International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
Care Services
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Dining
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Activities
Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
Description
Consulate Health Care of Orange Park is an assisted living community located in Orange Park, FL. This community offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The amenities at Consulate Health Care of Orange Park include a beauty salon, cable or satellite TV, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each resident's room, move-in coordination assistance, outdoor spaces for relaxation and recreation, private bathrooms for each resident, restaurant-style dining options, a small library for reading enthusiasts, telephone service in each room, non-medical transportation arrangements for various needs such as shopping or social activities and transportation to doctors' appointments. Additionally, the community provides access to a wellness center and Wi-Fi/high-speed internet connectivity for staying connected with loved ones or engaging in online activities.
The care services offered at Consulate Health Care of Orange Park aim to provide round-the-clock support and assistance to the residents. These services include a 24-hour call system for emergencies or requests for help, 24-hour supervision by trained staff members who are always available to assist residents as needed throughout the day. Assistance with activities of daily living such as bathing and dressing is provided to ensure that residents maintain their personal hygiene and appearance. The staff also assists with transfers when necessary. Special dietary requirements like diabetes diets or other restrictions are accommodated during meal preparation and service. Medication management is provided to ensure that residents take their medications correctly and on time. The community also offers mental wellness programs to promote emotional well-being among its residents. Transportation arrangements can be made for various needs.
In terms of dining options within the community itself and nearby locations outside the community there are special attention given to dietary restrictions along with scheduled activities throughout the day including concierge services that add convenience to daily living. Fitness programs are available as well as planned day trips and resident-run activities. The community is also conveniently surrounded by several cafes, parks, pharmacies, physicians' offices, restaurants, theaters and hospitals in close proximity.
With its wide range of amenities and care services, Consulate Health Care of Orange Park offers a comfortable and supportive environment for seniors seeking assisted living in the Orange Park area.
Nearby Places of Interest
Parks
Clarke House Park (0.2 miles)
Moccasin Slough Park (3.4 miles)
Physicians
Dr Gene Ashley Harris DO (0.3 miles)
Family Allergy and Asthma (0.3 miles)
Premier Spine & Pain Center (0.6 miles)
T. Michael Hardin, DO (0.6 miles)
Family Practice Associates of Orange Park (0.7 miles)
Pulmonary Care Specialists (1 miles)
Hanif, Zainab Palms Medical Group Orange Park (1.2 miles)
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