Consulate Health Care Of Orange Park

Information last verified:

1215 Kingsley Avenue, Orange Park, FL 32073

For more information about senior living options: (844) 490-3973

2.8 from 100 reviews
5 stars
37
4 stars
7
3 stars
5
2 stars
5
1 stars
46

Overall Review of Consulate Health Care Of Orange Park

Pros

  • pro The therapy team is amazing.
  • pro The facility has shown a remarkable turnaround and ongoing improvement.
  • pro The facility offers a great activities program with something for every resident.
  • pro The rehab department does a phenomenal job, and the staff work harmoniously to support rehabilitation.
  • pro The staff is absolutely amazing and treats residents with warmth and care.
  • pro The property is beautiful and includes a wheelchair-accessible gazebo.
  • pro Alexis Williams consistently demonstrates exceptional customer service and care.
  • pro The administration is amazing, and the overall care is head and shoulders above the rest.

Cons

  • pro The facility is dirty and unclean, with strong odors in the rooms.
  • pro Pest problems are severe, including roaches and spiders observed around the building.
  • pro The staff are often rude and uncaring, and call lights go unanswered for long periods.
  • pro Residents are neglected, with baths, assistance, and basic care delayed or missing.
  • pro The meals are tasteless, poorly prepared, and frequently served cold.
  • pro It appears grossly understaffed and poorly managed, putting patients at risk.
  • pro There are serious allegations that neglect contributed to harm or deaths of residents.
  • pro The building is old and run-down, described by some as a dump.
  • pro Billing practices are opaque, with unexplained large charges and poor communication about them.

Review

This community is best suited for a rehabilitation-focused stay where the primary objective is restoration through therapy, and for families that can actively engage and advocate on behalf of their loved one. When a resident’s real need is robust, day-to-day custodial care, consistent medication management, and a consistently clean, well-staffed environment, this facility becomes a tougher call. Families who cannot regularly monitor care or who rely on predictable, seniors-first operations should consider alternatives with stronger staffing ratios, tighter infection control, and more transparent communication.

Alternatives are worth considering for anyone prioritizing reliable daily care. The reviews illustrate ongoing concerns about understaffing, inconsistent call-light responses, and delays in medication administration. Families out of town or those unable to visit frequently may face prolonged uncertainty about a loved one’s status and needs. Cleanliness and odor issues persist in some wings, and there are alarming reports of infections, neglect, and even discharges with unresolved needs. If a calm, proactive response to urgent needs, consistent bathing, timely transport to appointments, and dependable housekeeping are non-negotiables, it is prudent to look at other local options with documented strengths in these areas.

The strongest, most consistent positives here revolve around rehabilitation and staff who demonstrate care in that critical arena. The therapy team is repeatedly praised for skill, progress, and the ability to shepherd residents back toward independence. Families frequently note that therapy drives meaningful improvements and that the therapy department, along with a capable care liaison or in-unit therapists, makes a tangible difference in outcomes. The facility’s physical plant and certain activity programs can be engaging when therapy is the focus, and several residents or family members speak highly of specific staff who provide compassionate, hands-on support. In short, for someone whose main goal is meaningful rehab and return-to-home potential, the therapy ecosystem can offset some of the less desirable elements of daily care.

Yet the main cons frequently undercut those therapy gains. Reports of dirty rooms, persistent odors, and pest problems underscore a pervasive quality-control gap. Chronic understaffing leads to long wait times for help, missed or delayed medication administration, and limited assistance with toileting, bathing, and mobility. There are credible, repeated anecdotes of communication breakdowns, information being withheld or delayed to families, and mismanagement concerns that make it hard to trust the day-to-day operations. The history of turnover and periodic leadership changes only heightens the risk of inconsistent policies and uneven care. For anyone evaluating this community, the gulf between the strong rehab program and the broader care environment is the decisive factor.

When planning a move, a practical path is to verify several live indicators during visits. Request to meet both the administrator and the director of nursing to understand current staffing models and escalation paths. Observe call-light response times at different shifts, and verify that wound care and medication administration protocols are in place and consistently followed. Inspect rooms for cleanliness, odor control, and general upkeep; ask for recent sanitation and pest-control records, and review the kitchen’s ability to provide hot, varied meals. Speak with the therapy director about current goals and discharge planning, and request concrete examples of residents who returned home with regained independence. If possible, arrange a trial stay or a respite period to gauge how daily operations feel in real time.

Management dynamics matter. The facility has undergone name changes and leadership transitions, with some reviews noting improvements under new management, while others caution that turnover continues and that the facility remains a work in progress. Prospective residents should verify the current administration’s track record and request direct contact with the DON or care coordination team. Hearing about standout staff members, such as dedicated aides, social workers, and therapy professionals who genuinely connect with residents, can be a meaningful signal, but it should not substitute for a broad, verifiable pattern of care. The reality is that consistent accountability, reliable staffing, and transparent communication are nonnegotiable for families weighing long-term placement.

In the end, Consulate Health Care Of Orange Park offers a compelling rehab-focused option for the right candidate. The proven strength of the therapy program can deliver real gains and meaningful progress, particularly for residents aiming to regain function and return home. However, the facility’s well-documented challenges with cleaning, odor, staffing reliability, and management consistency create a substantial risk for those needing stable, everyday care. If at all possible, compare with alternatives that demonstrate steadier staffing, cleaner environments, and more predictable communication. For families who can stay actively engaged and insist on rigorous standards across nursing, housekeeping, and administration, the payoff can be worth pursuing; for those seeking a consistently high bar of daily care, the prudent move is to continue the search.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Jacksonville International (23 miles away) Jacksonville International (23 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Consulate Health Care of Orange Park is an assisted living community located in Orange Park, FL. This community offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The amenities at Consulate Health Care of Orange Park include a beauty salon, cable or satellite TV, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each resident's room, move-in coordination assistance, outdoor spaces for relaxation and recreation, private bathrooms for each resident, restaurant-style dining options, a small library for reading enthusiasts, telephone service in each room, non-medical transportation arrangements for various needs such as shopping or social activities and transportation to doctors' appointments. Additionally, the community provides access to a wellness center and Wi-Fi/high-speed internet connectivity for staying connected with loved ones or engaging in online activities.

The care services offered at Consulate Health Care of Orange Park aim to provide round-the-clock support and assistance to the residents. These services include a 24-hour call system for emergencies or requests for help, 24-hour supervision by trained staff members who are always available to assist residents as needed throughout the day. Assistance with activities of daily living such as bathing and dressing is provided to ensure that residents maintain their personal hygiene and appearance. The staff also assists with transfers when necessary. Special dietary requirements like diabetes diets or other restrictions are accommodated during meal preparation and service. Medication management is provided to ensure that residents take their medications correctly and on time. The community also offers mental wellness programs to promote emotional well-being among its residents. Transportation arrangements can be made for various needs.

In terms of dining options within the community itself and nearby locations outside the community there are special attention given to dietary restrictions along with scheduled activities throughout the day including concierge services that add convenience to daily living. Fitness programs are available as well as planned day trips and resident-run activities. The community is also conveniently surrounded by several cafes, parks, pharmacies, physicians' offices, restaurants, theaters and hospitals in close proximity.

With its wide range of amenities and care services, Consulate Health Care of Orange Park offers a comfortable and supportive environment for seniors seeking assisted living in the Orange Park area.

Nearby Places of Interest

Parks

  • Clarke House Park (0.2 miles)
  • Moccasin Slough Park (3.4 miles)

Physicians

  • Dr Gene Ashley Harris DO (0.3 miles)
  • Family Allergy and Asthma (0.3 miles)
  • Premier Spine & Pain Center (0.6 miles)
  • T. Michael Hardin, DO (0.6 miles)
  • Family Practice Associates of Orange Park (0.7 miles)
  • Pulmonary Care Specialists (1 miles)
  • Hanif, Zainab Palms Medical Group Orange Park (1.2 miles)

Restaurants

  • Grumpy's Restaurant (0.5 miles)
  • Metro Diner (1.3 miles)
  • Miller's Ale House - Orange Park (1.3 miles)
  • McDonald's (1.5 miles)
  • Whataburger (1.6 miles)
  • Freddy's Frozen Custard & Steakburgers (1.7 miles)
  • Zaxby's (1.7 miles)

Pharmacies

  • Walgreens (0.7 miles)
  • CVS Pharmacy (1 miles)
  • Winn-Dixie (1 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.9 miles)
  • CVS Pharmacy (3.5 miles)
  • Walmart Pharmacy (3.6 miles)

Cafes

  • The Urban Bean Coffeehouse Cafe (1.1 miles)
  • Starbucks (1.1 miles)
  • Starbucks (2.3 miles)
  • Panera Bread (2.6 miles)
  • Panera Bread (4.5 miles)
  • Twisted Compass Brewing Co. (6.6 miles)

Theaters

  • AMC Orange Park 24 (1.6 miles)
  • New Vision Theatres Fleming Island 12 (4.8 miles)

Hospitals

  • Fleming Island Surgery Center (4.8 miles)

Places of Worship

  • Freedom Christian Fellowship (5.9 miles)

Frequently Asked Questions

Where is Consulate Health Care Of Orange Park?

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