Consulate Health Care Of Orange Park

Pros

• Ms. Lakeisha and Ms. Evyonne are two staff members who genuinely care about the patients.
• Consulate Health Care of Orange Park offers a variety of activities for residents.
• The dining room at Consulate Health Care is nice and inviting.
• The therapy services provided at the facility received positive feedback from a resident who has been there for three-and-a-half years.

Cons

• The facility is dirty and has a strong smell of urine, making it difficult for patients and visitors to endure.
• The staff is often rude to patients, showing a lack of compassion and care.
• Communication from the nursing staff is nearly non-existent, leaving families uninformed about their loved ones' conditions.
• Patients experience neglect, with reports of malnutrition and poor hygiene.
• Bed sores are prevalent due to inadequate care and failure to rotate patients properly.
• There are significant delays in medical attention, leading to dire consequences for residents.
• Families express frustration over the slow processing of financial matters after a patient's passing.
• Despite being there long-term, residents find the food quality very poor and facilities inadequate.

Review

The reviews of Consulate Health Care of Orange Park paint a troubling picture of a facility that has consistently failed to meet the basic needs and expectations of its residents and their families. Across multiple narratives, the common themes are poor hygiene, unprofessional staff interactions, inadequate communication regarding patient health, and an overall atmosphere of neglect. Several family members have expressed deep dissatisfaction with the level of care provided, highlighting instances where their loved ones have experienced severe neglect, leading to dire health consequences.

One prevalent concern among reviewers is the noticeable lack of cleanliness within the facility. Multiple accounts mention overwhelming odors, particularly a strong smell of urine that makes it difficult for visitors. This issue appears to persist in various areas within the establishment, contributing to an environment that many describe as unacceptable for any caring institution meant to support vulnerable individuals. Not only does this reflect poorly on the operational standards of Consulate Health Care, but it also raises significant questions about how much they prioritize patient well-being and comfort.

Furthermore, reviewer comments reveal glaring issues in communication between staff and family members. Many relatives express frustration at being left in the dark about their loved ones' conditions. For instance, one daughter recounts how her mother suffered without proper assistance from nurses during her stay at the facility; calls went unanswered for weeks before she was able to speak with her mother again. In a particularly harrowing account, a family member had to inform nursing staff about urgent changes in their mother's health—a situation that should never befall concerned relatives navigating such distressing moments.

Beyond just communication failures, numerous critics have also described encounters with rude or indifferent staff members. The emotions conveyed through these reviews underscore feelings of helplessness and frustration due to perceived apathy from caregivers who should be dedicated to providing compassionate care. A striking comparison made by one reviewer mentioned that some nursing staff would be better off working with the deceased than engaging with living patients who require constant attention and care—a disheartening sentiment reflecting broader systemic issues at this facility.

While there are occasional mentions of positive experiences—such as praise for specific employees like Ms. Lakeisha and Ms. Evyonne—these do not overshadow the overwhelmingly negative thematic elements present in most narratives shared by former residents or their families. These isolated commendations serve as sorely needed rays of light amidst a backdrop characterized by neglectful service levels and chronic understaffing issues reported frequently throughout various reviews.

Among these criticisms arises a despairing conclusion: many individuals assert they would not send loved ones to Consulate Health Care under any circumstances given what they observed during their time there. Some even delve into personal tragedies prompted by inadequate medical responses—such as infections like MRSA appearing due to prolonged bed sores resulting from neglect—and share painful reflections on how those tragedies might have been prevented with better oversight and care provisions.

Despite pockets of therapy services reportedly being effective—as noted by one resident grateful for therapy despite grim conditions overall—the general consensus suggests that this particular facility fails fundamentally concerning respect for human dignity through quality health care delivery methods practiced across industries today. The account summarizes critical insights into institutional shortcomings needing immediate addressal or reform if genuinely committed towards creating safer environments where residents can thrive instead merely surviving amid struggles caused by mismanagement or negligence from caregiving personnel entrusted with their welfare.

Parks

• Clarke House Park (0.2 miles)
• Moccasin Slough Park (3.4 miles)

Physicians

• Dr Gene Ashley Harris DO (0.3 miles)
• Family Allergy and Asthma (0.3 miles)
• Premier Spine & Pain Center (0.6 miles)
• T. Michael Hardin, DO (0.6 miles)
• Family Practice Associates of Orange Park (0.7 miles)
• Pulmonary Care Specialists (1 miles)
• Hanif, Zainab Palms Medical Group Orange Park (1.2 miles)

Restaurants

• Grumpy's Restaurant (0.5 miles)
• Metro Diner (1.3 miles)
• Miller's Ale House - Orange Park (1.3 miles)
• McDonald's (1.5 miles)
• Whataburger (1.6 miles)
• Freddy's Frozen Custard & Steakburgers (1.7 miles)
• Zaxby's (1.7 miles)

Pharmacies

• Walgreens (0.7 miles)
• CVS Pharmacy (1 miles)
• Winn-Dixie (1 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.5 miles)
• Walmart Pharmacy (3.6 miles)

Cafes

• The Urban Bean Coffeehouse Cafe (1.1 miles)
• Starbucks (1.1 miles)
• Starbucks (2.3 miles)
• Panera Bread (2.6 miles)
• Panera Bread (4.5 miles)
• Twisted Compass Brewing Co. (6.6 miles)

Theaters

• AMC Orange Park 24 (1.6 miles)
• New Vision Theatres Fleming Island 12 (4.8 miles)

Hospitals

• Fleming Island Surgery Center (4.8 miles)

Places of Worship

• Freedom Christian Fellowship (5.9 miles)