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Heritage Health Care Ctr in Naples, FL

Heritage Health Care Ctr is a nursing home community in Naples, FL.

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Heritage Health Care Ctr in Naples, FL

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Heritage Health Care Ctr

777 9th St N, Naples, FL 34102

To contact a resident: (941) 261-8126

For more information about senior living options: (866) 208-4318

2.8 from 46 reviews
5 stars
16
4 stars
5
3 stars
1
2 stars
0
1 stars
24

Overall Review of Heritage Health Care Ctr

common 16 reviews mention this

Staff care is a mixed picture

Residents and families frequently describe staff as caring and helpful.

Several reviews highlight friendly, attentive interactions and a sense that staff are supportive during rehabilitation or longer stays. Multiple people mention caregivers being respectful, and some specifically praise therapists and nursing staff for responsiveness to doctors and care needs. A few reviewers also describe a family-like environment and note that staff help with day-to-day comfort.

caveat 7 reviews mention this

Communication and staffing concerns recur

Some residents report delays getting help, including issues reaching staff.

A recurring concern is that call lights and phones are not answered, or that help is delayed when residents need assistance. Several reviews describe problems that go beyond comfort, such as being left in wet diapers, ongoing care being missed, or staff appearing understaffed. There are also complaints about not getting returns calls and about managers being hard to reach.

common 7 reviews mention this

Cleanliness draws both praise and complaints

Reviews mention cleanliness in both very positive and very negative terms.

Many reviewers say the facility looks neat, clean, and well kept when they visited or stayed. Others report the opposite, including statements like “filthy” and complaints about unclean conditions. Some negative experiences also include serious skin issues, which some families describe as related to care and hygiene not being consistent.

common 4 reviews mention this

Rehab and therapy get real support

Therapy experiences are often described as kind and capable.

Several reviews praise therapy staff for being considerate and for working with patients consistently. One person specifically describes the rehab team as excellent and says they returned for rehab because of care received previously. Even among mixed reviews, there are mentions that therapists treated residents with more care than other parts of the day.

common 3 reviews mention this

Food is described as okay to good

Residents describe the meals as at least acceptable.

A few reviews comment on dining, with one describing food as “ok” and another calling the food top notch. One reviewer also mentions that menu options can be provided. While dining isn’t universally discussed, the references that do appear tend to be more neutral-to-positive than critical.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Nearby Places of Interest

This part of Naples, Florida offers a variety of amenities and services that cater to senior living. With several restaurants ranging from casual diners to upscale Mediterranean cuisine, there are plenty of dining options nearby. In terms of healthcare, there are multiple specialists in urology, pediatric care, diabetic education, and eye care within close proximity. For more serious medical needs, Naples Community Hospital is just a short distance away. Additionally, there are several pharmacies for convenient access to medications. The area also boasts beautiful parks such as Baker Park and Gordon River Greenway for leisurely walks and outdoor activities. For spiritual needs, St Ann Catholic Church is nearby. Transportation is easily accessible with the Naples Jet Center and Municipal Airport close by for any travel requirements. Overall, this area provides a well-rounded environment for senior living with various conveniences and resources readily available.

Restaurants

  • Lake Park Diner (0.1 miles)
  • The Bowl (0.8 miles)
  • Vourla Mediterranean C (0.9 miles)
  • The Cheesecake Factory (0.9 miles)
  • Bha! Bha! Persian Bistro (1.1 miles)
  • Truluck's Seafood, Steak & Crab House (1.1 miles)
  • La Trattoria (1.1 miles)

Physicians

  • Specialists In Urology PA (0.2 miles)
  • Millennium Physician Group Diabetic Education (0.4 miles)
  • Cugini Christy Jr MD Facp Face (0.4 miles)
  • Cordero Pediatric (0.4 miles)
  • Naples Eye Physicians (0.4 miles)
  • Lifestyle Healing Institute (0.4 miles)
  • Midhael R Sternberg, MD (0.4 miles)

Hospitals

  • Naples Community Hospital (0.4 miles)
  • NCH Healthcare System (0.9 miles)
  • ARA Naples South Dialysis Center (3.8 miles)

Pharmacies

  • Naples Pharmacy (0.6 miles)
  • CVS Pharmacy (0.9 miles)
  • Walgreens (1.2 miles)
  • Clinical Compound Pharmacy (1.5 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.5 miles)
  • Walmart Pharmacy (3.1 miles)

Parks

  • Baker Park (0.8 miles)
  • Gordon River Greenway (1 miles)
  • Sugden Regional Park (3.8 miles)

Cafes

  • EJ's Bayfront Cafe (1.1 miles)
  • Fifth Avenue Coffee Company (1.1 miles)
  • Starbucks (1.1 miles)
  • Panera Bread (1.1 miles)
  • Third Street South (1.8 miles)
  • Bad Ass Coffee (1.8 miles)
  • Three60 Market (2.8 miles)

Places of Worship

  • St Ann Catholic Church (1.4 miles)

Transportation

  • Naples Jet Center (1.4 miles)
  • Naples Municipal Airport (APF) (1.5 miles)

Frequently Asked Questions

Where is Heritage Health Care Ctr?

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